too many people in pool area and no supervision when horse playing

i wish i would’ve had time to experience the heated pool

wish pool was on same side of rooms

only two items that were not marked as top rated were the neighborhood and the pool

pool was secluded. very nice helpful staff appreciated their help.

my wife and kids loved it there, next time they have to get in the pool they say ud83dude06

pool bed breakfast staff location

the pool was heated and the room was very spacious,with a keurug and pods, cable tv, microwave, safe

not much i wish the pool was heated and open late but all very minor things

the pool was lovely and the free breakfast was too

breakfast was very good & good size swiming pool

nice swimming pool and breakfast in the morning

as we prefered - close to universal studios, out of la center pool little garden friendly staff clean

clean rooms, comfortable beds friendly staff & pool w/ hot tub

the pool and sitting area was great. the rooms were really good.

our family of 4 with kids in their 20s appreciated the spacious family room with fridge and microwave and plenty of

the hotel was a bit noisy with kids running up and down the outer walkway

the breakfast selection was on the small side. it's fine unless your kids eat like horses.

i do not recommend for families with kids

i made sure the kids wore shoes walking around because their socks were filthy

pool area closed. table area closed. couldn't sit outside to eat or enjoy family company

there isn’t a pool but there is a large hot tub

no pool

there’s no big pool :(

i thought it has a pool but the sauna was big and my little one was just as happy

property nice pool nice outdoor lounge rooms are ok, could use a update staff was really good and

location staff cleanliness restaurant par pool cabana too much to list

we had a blast playing the corn hole game with our friends and just relaxing by the pool

location and the amenities it provides are excellent, clean pool area and with towel service at all disposal when it is open to guests

pool on the second floor was dirty, the water was cold and my grandkids were not able to use it on

the pool was amazing

the pool was open till 10pm which gave us more time to enjoy it

pool

they offer a little grab n go (coffee/muffins/power bars) and the mural on the pool wall is gorgeous

i loved the pool. the staff was nice and pleasant.

the bed and the pool also staff.n

the pool closed at 8 pm

was very clean, staff amazing and helpfull, really went the extra mile, pool clean and weel maintained

nice pool very delicious food

security is good we feel safe we like the pool and room

small pool.

pool

there was no pool. the website did not mention that at the time of booking.

pool was in poor condition on the afternoon of our arrival, but the staff quickly cleaned the pool

wish they had a indoor pool.

pool and jacuzzi were fun, beds were super comfortable, and the customer service was excellent

our 11 year old spent the whole day in the pool and we all had an amazing stay

the. staff are welcoming and very helpful , clean rooms and pool.

the kidney shaped swimming pool was only slightly larger than an average kidney and was closely surrounded by the

pool.hours need to be longer

staff very accommodating front desk heated pool clean rooms come with coffee maker fridge and microwave big clean bathrooms with hot-tub very

their rooms are nice and their spacious and more than anything i love that they have a beautiful pool and their grounds are gorgeous

friendly staff, large room, easy parking,nice pool area, well maintained older property

warm pool

they are pet friendly pool jacuzzi

location great facilities nice clean rooms well equipped resort great pool area and free trolley to universal run by the hotel the staff are so friendly we cannot wait

loved the room, pool area with movie, tram to universal.

great pool and hot tub, the gym is nice and the atmosphere was wonderful

great heated pool and beautiful grounds

pool space feels luxurious, and evening movies are a nice touch

wonderful to have starbucks at the hotel, clean pool area, and all the areas with sofas and the fires outside that you could sit around were

location and pool

very disappointed the pool was not available for our vacation

same parking lot with shopping and dining options pool lots of seating indoors and outdoors room was clean and spacious great ac comfortable and

beautiful outdoor pool area very clean

an hour later our room still wasn t ready so we got upgraded to a pool view room with balcony

the pool was super warm--we loved it

the pool was heated and very well kept & our stay felt very luxurious, loved it

we all enjoyed the property s amenities like the pool, jacuzzi, and bar

the pool!! the bar!

pool is small and located on the second floor and there is no elevator, so we did not really bother

the pool is small and wasn't heated

the swimming pool could be a little cleaner

pool tiny didn't use it because we were so busy anyway

very kid friendly and we enjoyed the tv channels, pool and breakfast

clean great location to eateries heated pool

sunny swimining pool

great location, added bonus of pool which was great after a busy day in the heat

pool was great, clean and relaxing

lovely rooms and pool was a bonus

can definately work on the gym equipment

we were upgraded to a double king suite with kitchenette

sent me to the other location and when i arrived i had told her hi i called earlier about an early check in she said u didn’t speak to me i’ve been here since 6 must have been the other

the gym was tiny

noisy at night, the gym is poor, no breakfast other than snacks

bed was very comfortable spa room amazing maid service was excellent

spa room 207 good

my husband and i love the spa tub!

lots of stuff to eat in area close to mall.. spa tub really comfortable and spacious

room service was great, customer service was great also.

i loved the shuttle service and friendly staff. thank you for accommodating an early check in

we ate at both restaurants and also got room service a couple of times

breakfast buffet i would if they ore section for kids to eat!

their kids were running around all the time, needs better

i think that also the associate hotel is very good (safari inn) we went there for the swimming pool (+) you get the use the pool of safari inn across the road, same owner (-) the small pool was next door at the safari inn, not on property

is a free shuttle to and from universal

the shuttle driver was polite and on time

website could be clearer about your shuttle service

also wished staff would have told us we cannot change our pick up time with the shuttle as our wb tour ended earlier than expected and i had to pay for an uber versus waiting 1

with excellent food/drinks, rooms were spacious and comfortable, the kids had a blast at the pool, very kind and accommodating staff from the front desk, to luggage assistance and valet

service (room service or pool-side service) may be slower since they may not have the staffing needed

did not use the pool but it looked gorgeous

the pool . it had a wonderful bbq and refreshment aes. strawberry daiquiri was delicious!

location, clean and modern spaces, very festive pool area which really enhanced our enjoyment, frequent shuttles, frequent elevators, all staff

easy parking, dated but well maintained facilities

loved elevated pool patio and the shaded tables there

very friendly staff, clean rooms, good pool

the location, staff, facilities, pool, proximity to shops.

guests also have pool access, and their sister property features an amazing restaurant called 'retro bistro,'

heated pool

pool

pool and hot tub, close to freeways

the pool was amazing.

great staff, nice pool, comfortable bed.

friendly staff great location had a coffee shop laundry room, sauna, pool to me will be staying there again had all the

i liked that they had a pool

wish the pool was warmer.

what i didn t like was that it was small pool area and no jacuzzi.

beautiful koi pond we enjoyed the pool really loved the downstairs cafe

it was very clean nice warm pool comfortable good breakfast

all of the amenities, from the weight room, fire pit,pool area and breakfast

4) the second floor even numbered ”interior” rooms are at pool level, not a issue in the winter but during the summer that could be noisy

prepare to bbq near pool- the accommodations are incredible

the need a bigger pool for the size of the property

the pool was a little on the small side but that was not a deal breaker for my family

the pool wasn’t in cool conditions probably was in remodeling condition

didn't stay long enough to check out their pool haha.

no outside pool but still was okay

pool was not great wish it could be outdoors because the weather was hot and we would enjoyed it

comfortable, staff extremely helpful, great pool and convenient to downtown fun

we also took advantage of the pool and gym and both were very nice

location and pool amenities

we did appreciate the thought given to making the pool area handicapped friendly

including location, restaurant, friendly and attentive staff, pool, business center, ice cream, and clean comfortable modern rooms with a/c that actually works

showing email she was rude and denied us to stay with that fee i had received so i had to get my kids back in car and drove around to find a hotel for me and my kids, really disappointed tired

at night, groups of kids will gather there at all hours of the night to party, blast music, talk, shout, sing and dance

employee, at the breakfast room was very attentive

clean and staff are nice. great service and breakfast has options.

kids get so bored because of the tv in the room it was not a smart tv. they didn’t like at all

pool was lovely room had everything you needed

pool was nice

no amenities at the hotel

pool. food. location

eakfast, pool, gym, etc

everything, very clean and spacious room, lovely staff and get gym plus pool etc

could spruce up the pool area

the pool is amazing! breakfast was good, staff was very friendly

the swimming pool didn't open until 10:00 a.m. and check out was at 11:00 a.m.

, nice pool and jacuzzi, outdoor patio with fire pit

we loved the pool

nice sitting area and pool

i love the little pool

clean and safe. clean pool. breakfast and coffee available. spacious rooms

sojourn is a really special place: great/polite staff, clean, unique interior design, nice little pool

the pool area the rooms and the emplyees

we love it cuz of the pool n staff are very nice

pool area is nice

the managers were very polite , there s a pool, the guest here are very nice

nice pool view

very nice kitchen area

the location, staff, room, view, wifi, tv, pool, bar were all great and provided a satisfying experience

kitchen was great

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

the view was amazing and the room was clean and big even a kitchen area

- especially the pina coladas at the pool and when i brought it to the attention of staff that there were coffee stains outside our

pool and staff

not enough chase lounges around the pool.

might find yourself sipping a cocktail at the bar as a hollywood diva walks in, or discover the pool closed for a private event like the launch of a new album: this is chateau marmont

the grounds and the architecture where spectacular. service excellent. we loved the pool area.

pool not working

there was even a small pool at the back

a lovely pool and spa area which is always kept clean and has fresh towels

the pool was not open but other than that everything was good.

the pool and jacuzzi wasn't open

access to the pool for long hours

the hot tub , the pool , the comfortable sheets , everything

nearby attractions and the overall decor, quality of the building, fast wifi and the nice sized pool made it a no brainer to book another night and extend our stay here

i had a view that overlooked the pool

we did not get a chance to dip in the hot tub or pool

pool area was clean and tidy

didn’t know you had to make an appointment for the pool, so after a long hot day that was a little disappointing but i forget with covid some things

no pool, no spa.

pool too small, a little pricey

size of the room breakfast was good. pool was great. very clean.

heated pool, spacious rooms

the room was spacious, clean and had a good view from the balcony of the pool area

pool is cute with a nice retro feel

heated pool, popsicles on a silver platter poolside 24/7, along with a popsicle emergency red phone, all

the staff are so down to pool is heated to a beautiful temp, complementary snacks, breakfast and laundry facilities

also it is very clean and the pool is to die for

clean big pool walking distance of many many food places and shopping great for the price

back doors opened up to the pool area

balcony, pool

pool for kids and young teens to swim in and lots of stores nearby for shopping like target, ulta

everything. location. pool. rooms. the view. bar and restaurant. staff.

modern, clean, beautiful pool, friendly staff

the pool was insane and location as well

the breakfast was great value & lunch & drinks at the pool were delicious

the roof top pool and bar are amazing with almost 360degree views

asked for room service and never came

my breakfast was delicious! sat at the bar by myself and had nice service and great food.

the kids were

kids can use pool until 1pm

the pool could not be used by the kids past 1 pm

the hotel has a 2-lane bowling alley, a cinema room, a champagne vending machine, a rooftop pool, and 4 cadillacs for complementary use (for a maximum of 4 hours) (-)the pool is not heated, which can be a bummer on cloudy/colder days (+) the pool was gorgeous and food and drinks were on point, will definitely stay (+) the rooftop bar and restaurant are perfect spots to relax, and the heated pool invites you to spend the whole day in (+)decor friendly staff great location comfortable beds wonderful heated pool 10/10 (+) roof top pool, bar and restaurant a highlight and staff super friendly and helpful (+) the hotel s interior is simply stunning, and the rooftop pool is a real highlight (-)spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which was a bit disappointing given the high standards of the rest of the hotel (+)location and view - loved the rooftop pool (-) furthermore pool facilities were closed during the morning of checkout (+) the location is lovely the hotel has a beautiful pool that we visited but could not use as we were busy on the road (+) the view from our room and the rooftop bar, restaurant and pool is fabulous

have preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

loved the bed, bathroom, gym and bar service (rooftop) (+) the property was in an amazing location on sunset blvd and also had a really gym and amazing roof top pool and restaurant (+) gorgeous interior design, amazing food in the rooftop restaurant, great gym and spa, wonderful staff (+) the gym is pretty, large, well-appointed and very clean (+) the gym was small but good (+) bars and rooftop are lovely and we enjoyed the gym which was a great size (+)location, excellent room, big shower, very comfortable bed, excellent gym for a hotel (*) the hotel staff was delightful and helpful, the gym was great and the room was terrific and luxe (+)location and the amenities like the rooftop pool bar/ the cafe, the gym the lobby and even the bowling room group are top class (-)preferred the steam room to have been separate to the spa as couldn t get in after my morning gym session as it didn t open until 9

location, stylish rooms and amazing rooftop bar and good value for money

stunning property with a rooftop restaurant and bar with bird's eye view of la

i specified to have a quiet room - they then put mme in a room with a window facing a wall - poor wifi constantly disconnecting connection - rooms and corridors are very noisy with doors slamming -

wonderful location and the tower bar restaurant is terrific

gym is depressingly dark and small

on friday, november 2nd, i went back to the tower bar

did not have the room that were booked for a 7 night stay with 2 grown up kids

guests receive two free margaritas for happy hour, which we enjoyed by the saltwater pool

the pool gets only a small window of direct sun between the buildings

the pool was also nice

the rooms, pool, and staff were all fabulous

the staff and the pool

has everything we needed and great location. loved the pool area.

clean, hotel staff are great, and the pool is a plus!

nice room, great pool, very clean and comfortable! ud83dudc4dud83dudc4dud83dudc4d

pool area, great size rooms

the rooms and the pool area

the pool area is lovely and clean and there is someone catering to all your needs with beautiful towels

pool area is perfect / sun trap

a bit gutting that they do not have a license to sell alcohol at the swimming pool

the pool size could be bigger.

pool view and lounges fantastic

loved location and pool

location, views, pool

big room and nice view to hollywood sign , nice gym and pool

didn't like i couldn't stay more time hehe, we want to use the pool but we couldn't it was an event that day, but it's all good, we have fun in other places

staff very friendly. nice restaurant for breakfast. convenient location. nice pool facility.

pool and vibes

great pool, great location, beautiful style, comfortable beds and great service.

the pool is popping on the weekends and it s a really fun vibe

swanky, early hollywood-styled cabana balcony room overlooking the pool and cafe, was just what a visiting film buff would expect from this great landmark

the pool and pool service was fabulous

no food options no pool, pretty plain jane for the price

per night with no breakfast or pool

doesn’t have breakfast or even a pool

no swimming pool and many homeless people near by.

however the one on the bed cover was of the kind that would stay even after several times in the laundry

the pool and location

loves the hendrix mural over the swimming pool

leaves and dirt in pool

only downside the nicest pool is not heated

the room, the bathroom size, the swimming pool, and the service.

heated pool was awesome

they had a nice little pool

pool. waffles. great location and value.

the construction crew working on the swimming pool at 8:00 a.m.

loved the pool definitely will go back

steps to hollywood blvd and chinese theater, the second night we had a room near the pool which was very quiet parking right at the

the location was amazing!! the staff was super accommodating. the pool area was great.

its clean, there's a pool, within walking distance of a ross, burger king, starbucks, ralph's, in and out, and a gas

they have a beautiful maintained pool

pool close at 8

staff at the pool was very kind as well

modern setting and ambiance, rooftop pool, friendly staff, excellent restaurant (their milk bread and onion rings are world-class),

plus, an amazing pool, gym, in-house restaurant, and rooftop bar

good restaurant and great rooftop bar and pool

beautiful rooms, great views, amazing rooftop pool and restaurant, lively nightclub in the basement, and all right in the middle of weho

staff was amazing, room was huge and pool was outstanding.

was amazing except for pool service

pool was under construction

helpful staff, good choices at breakfast which were complementary, good location, great pool area with drinks and

the hotel is lovely and has a great rooftop pool that guests can use

cool vibe, very clean, great pool area

the pool area is so calm and relaxed it makes you never want to leave the hotel

beautiful pool area, friendly

after a few busy days, it was so lovely to sit out on our balcony or have a drink by the pool to unwind

poolside burgers, anyone

the pool was also smaller than we were expecting but to be honest, the views, seating and service from

pool is small but we knew that before coming.

enjoyed the roof deck, pool & poolside mojito

great location. amazing staff. great facilities. pool and gym were great.

great rooftop pool and well equipped gym