pool was ok it was clean

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the pool is nice and very comfortable big rooms if you get the

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

swimming pool was too small

swimming pool, breakfast and quiet place .everything was awesome:

the pool needs a bit of attention to the water quality and overall state of the inside cover.

very safe, quiet and the view from our room was amazing with the two volcanos in front of us, the pool at great tempeture, definetly will stay here again

la piscine the pool close too early, it close at 9:00, and should close at 10:00 or 11:00!!!

la piscine the pool is really good

breakfast was included and the buffet had a variety of items

the breakfast was excellent. the quality of the products was great.

the location was convenient and the breakfast options were good too.

was a heated pool and decent gym

free parking under the hotel

they let us check-in early and check-out late with no charge. nice pool.

the pool

relaxing pool area and friendly reception staff

the pool was extremely dirty location not too good. can't walk anywhere

pool was not cleaned, breakfast could be better with natural juices and fresh fruit, rather than

junior suite was excellent with a big, comfy bed and spa bath

was excellent, breakfast which was made to order was outstanding

was very cute, rooms were clean, bathroom was great; breakfast each morning was very good

spa tub in the junior suite was great, but power of jets rather low

breakfast was included in the price of the room, and we loved the dining room, and returned for a

the food room service was delicious and prompt

room service was amazing and exceptional customer service from check in to check out.

the front desk is quite helpful and so is the room service

room service is nice and tasty

clean room and very comfy bed. room service is quick and restruant was amazing

gym/pool level marked g just like the g for ground floor

the room very clean, excellent timing administration for the suwiming pool

rooftop pool and the cleanliness, and as a real state investor, i loved their location location location

rooftop pool area/game room/gym was a huge

bad smell in the air in swimming pool area and many mosquitos

location, price, very warm pool with small pool for children

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

very nice indoor pool and jacuzzi

-accommodated me on my early check in

location, cleanliness, free private parking and room's size.

location, spacious and bright room, beautiful pool.

we were exploring the courtyards and the roof with swimming pool and the gym

the pool is heated

lovely pool area

the space, the decoration, the pool, the terrace, the great rooms

the rooftop pool area is amazing for such a old style house.

pool was was not warm enough.

we enjoyed the pool and the hotel's central location near the zocalo

staff was extra friendly, rooms were sparkling clean, pool and sauna are a dream

ar the city center), really nice view from the rooftop swimming pool on the vulcano la malinche, gym perfectly equiped

in front of callejón de los sapos, it has a modern design, spacious rooms and a nice rooftop pool

disappointed that their 3 floor pool bar was not open/set up during our stay as it would have been nice watch a sunset with a

that their 3 floor pool bar was not open/set up during our stay as it would have been nice watch a sunset with a

we loved the rooftop pool and bar too

everything about this hotel is perfect: the rooms, the rooftop garden, pool and bar, and especially, the staff

it was also nice to swim in a pool after a long day

d yummy

the pool is very cute and having the amazing restaurant inside the hotel is very comfortable

we stayed in a room near the pool, it was peaceful and lovely

housekeeping, helpful english speaking front desk, great outdoor pool, excellent restaurant

bar is closed on tuesdays

also, when booking, keep in mind that thursday through monday the terrace bar blasts the music until after midnight

and, of course, the roof terrace bar provided unparalleled views of the city

the pool area is too dark. is not welcoming enough. however, still fantastic.

the bathtub was a little dirty, cold water in the pool and television and bureau lamp are old

big room, lovely pool and rooftop and garden areas.

swimming pool too small for swimming.

thank you for heating the pool just for me

of the worst room service that i ever met in my life or the two time chicken soup came completely cold

room service food mediocre

need to open club for breakfast at 7 am

expensive

gym wasn t available during my stay. rooms on the top level are pretty noisy.

happy they have parking and the attendant is the best

space in bedroom, bathroom, and living room, high ceilings, excellent service, smart tvs, free parking, coffee shop at entrance, quiet and comfortable

good wifi

is not a hotel, it is an airbnb: no reception, wifi is not working well, the space looks like as if they hadn't changed the linens and the

terrace/pool area is gorgeous but it should be specified that the gorgeous pool is never heated, and its

the rooftop pool area, a selling point for us, feels very lonely

rooftop pool is impressive, but it rained so unfortunately we didn't have the chance to use it

heat on the pool

pool isn t working and price

the rooms needs to be up dated ( they are a little old and miss features of the new ones) and the pool should be improved and be covered or under ceiling in a closed space and not in an open one,

top pool was quite dirty and bathroom could’ve been cleaner considering the price we paid

limited gym equipment and lack of heated pool

gym and pool actually non existing

limited breakfast options, the ‘swimming’ pool is a plunge pool at best

) the building is so attractive and interesting, and despite the thick walls the wifi worked in the bedrooms

wifi was not

close to the zocalo and safe to walk around with kids

close to the zocalo and safe to walk around with kids

wifi is terrible inside the room.

the kids loved the pool and the overall feel of the hotel.

the pool was great

location is an unbeatable nice feel in the pool and lobby area . staff are friendly

coffee was weak and overpriced, pool was pretty to look at but not inviting to swim in.

about beforehand (also reflected in the price) so the usual facilities weren't available (gym, pool), so i can't comment on those facilities

the rooftop pool is gorgeous, and the evenings we spent swimming, eating, and enjoying the sunset were

we couldn’t go to the pool during the day because there was an event

) , the pool area was gorgeous and we enjoyed a nice drink up on the terrace as well

the property itself is beyond words: amazing pool with a one of a kind view, beautiful decor and details that it doesn’t even feel like a

we also loved the rooftop deck with a lovely pool

they allowed me a 1 hour early check

modern establishment and very much enjoyed relaxing in the afternoon with a beer in the sunny pool area

clean, has a pool, has everything we need, front desk staff and bell service was great

rooftop pool & exercise room were great

pool was too cold to use

very clean, great room, really good fitness room, the pool, and location.