pool and hot tub not operational short staffed

sadly no pool at the same time it is away from lakes

overpriced party area small room no bottled water no pool bad bed need i go on

only disappointing part was there was no swimming pool, but that was my own fault for not confirming before booking

could have got more for the money - no elevator - no pool rooms clean and staff helpful and

pool was great

clean quiet and an amazing pool for the kids... they loved that and we loved the hotel

the location to the airport. the amenities of restaurant and pool.

beds are amazing! everything is very clean. staff is very helpful. my kids loved the pool.

beautiful stay. nice staff. great pool

hotel, very clean, perfect location, very good breakfast and swimming pool and hot tub amenities were perfectly clean

swimming pool and gym included

the pool deck was dirty

great staff. pool and hot tub nice too. bagged lunch for early departure

the workout area, indoor pool, and hot tub were clean and appealing

the gym is very well equipped and the lap pool / leisure pool and hot tub were fantastic

proximity to golf shop and restaurants

jacuzzi spa in bathroom was a great relief and relaxing time

apartment condo on the golf course with excellent amenities

constant music from the golf store, indoor pool quite cold

range of the saunas and pool

very relaxing. steam and saunas and pool are divine.

excellent spa and infinity pool

outdoor pool was warm

loved the daily access to saunas and steam rooms as well as the outdoor infinity pool

loved the pool and the courtyard

which was great because we were beside the pool

pool area

hotel with pool and jacuzzi - breakfast choices limited but very good - our room was spacious and

probably enjoyed the pool the most out of everything

the breakfast, the rooms and the pool, hot tub and waterslide

pool didn't match the vibe of the hotel

very nice pool with slide, my kids had a lot of fun

breakfast was great my family enjoyed the pool very much very friendly staff cleaning security

swimming pool nad tea at the lobby.

hot tub and indoor pool was also a value added option

the hot tub and pool was nice and relaxing

very friendly staff, hot tub and pool were amazing

lovely pool and spa. great breakfast

free breakfast and pool was fun

the breakfast ends too early, 9:30.

free stay with unbelievable personal touches in room care and dinning area during breakfast

was friendly, hotel was clean and comfortable, breakfast was typical buffet style but location of eating area was quite pleasant beautiful view on

nice pool and hot tub, breakfast we decent

fan in the bathroom would not shut off, the pool was a little cold, breakfast did not have gluten-free suggestions, we ended up in our room early which was great, the

used the pool twice and had it to ourselves

the beds were very comfortable, plus the pool was very clean

the pool was nice, but i wished there was an outdoor pool since the weather was so nice in kelowna

love the friendly service upon arrival and the cleanliness of the hotel and pool area, we were travelling with the service pet and they were most welcoming

swimming pool closes early :(

indoor pool, tons of other activities, fun for the whole family; what more could you ask for?

location rooms are clean good outdoor patio area and pool no noise

loved the accessibility to the pool. all the greenery, volleyball net. good breakfast also.

tons of tables and chairs, a pool, large trees, a playground, bbq, badminton net

layout of the motel is very appealing, lots of green space, big outdoor pool, beautifully landscaped

the pool was fun

it offered breakfast and had a outside pool with waterside

the waterslide, the pool was warm, the place was clean, full breakfast, great staff, etc.

will be going back for sure the kids loved the pool and the staff are very friendly

good staff, good location, good facilities, good breakfast, good exercise facilities and pool

nice pool, hot tub, business center, & amenities

very clean, nice pool and hot tub. we really enjoy our stay.

the swimming pool is so small

location and food and pool

friendly staff & room was easily accessed & opened yo pool & green space

amazing hot tubs (2 indoor, 1 outdoor), heated infinity pool, and suite size rooms for low prices (+)rooftop pool and hot tub was amazing, the rental was spacious, clean and well equipped (+)location was amazing... so was the roof top pool/tub (+)pool hot tub and room all great as well as location (+)and had an amazing view, we were on the top floor close to the hot tubs and awesome infinity pool (+)pool perfect size and depth for safety of kids (*) the amenities including the gym, pool, and hottub are well maintained and enjoyable (+)every thing about it. the room was incredible, the rooftop pool and hot tub were amazing!! (+)swimming pool (+) view from the room and rooftop pool were beautiful

the gym, hot tubs and infinity pool were fantastic

the kids played tag and hide and go seek

all the convenience of the rooms and gym

good location with great view of the lake. the rooftop pool and gym are the best.

pool not heated

and the pool and fitness center was better then expected

restaurant/lounge, pool and fitness, spa, casino, nice sized rooms and friendly well informed staff

the indoor/our door pool area was very

enjoyed pool facilities and was impressed with arrival to the room

comfortable bed, clean rooms, clean pool and hot tub, and a great breakfast

food pool

cold pool.

clean swimming pool

clean , quiet, close to all merchants. hot tub , pool and surrounding area was well maintained !

great location for family, indoor pool and hot tub made our stay exceptional - my kids loved it and didn t want to leave

pool and hot tub are good enough to relax and destress from the day

ports in night lights, great pool/hot tub facility, shower is set up such that towels are on a rack in the shower

everything was fine. we wish we had more time to sample the pool.

pool was closed due to covid

the lobby and pool are beautiful, nicely decorated , rooms were clean and comfortable.

staff was super nice, the pool area well maintained

the pool was good and loved the outdoor decor

loved the pool and hot tub

nice pool and hot tub for the kids and mikey s pub on site for the adults

pool was way to cold, we couldn't enjoy our swim

offers us so many things even putting us in the rooms where there is sliding doors going to the pool and hot tub

great location, nice pool, friendly staff

sad the pool was closed but understandable with what s going on.

pool wasn t open late enough

pool was cloudy on last day we were there!

the decor, ducks, signs, fun atmosphere. easy registration and check out. great pool!

pool was out in the open out front along main driveway

pool was outdoors

pool was great also

our room faced the pool and it was nice and quiet

large room and great open pool area. we enjoyed my stay.

swimming pool is excellence

pool was great staff was so helpful rooms were clean and comfortable

great pool area, wonderful bed pillows and bedding and very good bfezmcst

the bikes and friendly staff and pool/hot tub

little place with lots of nice patios and rec activities (bikes, roller skates, ping pong, pool) very fun hotel

wish that the pool and hot tub were open year round

i had a fantastic time in the pool (which i didn’t realize would already be in operation) sooo happy with the hot tub and the

picking up different key card at the front desk to access the pool and roof top.

pool area, the proximity to so many stores & restaurants, the clean neighborhood and the hotel

really need some handicapped parking i had to walk to room 116 from the pool end should be at least 4 of them at the

the pool was very clean and everything was easy and fun

it was a very nice motel , price was good and the kids loved the pool

the outdoor pool was nice and warm the rooms were spacious and clean good location

ke the pool and hottub downstairs, and the lovely attached restaurant)

pool and hot available but i never got a chance to use them

pool is nice to have in the hotel but it is getting old.

pool and hot tub was lovely

indoir pool, hot tub and sauma are amazing

nice outdoor pool with lounge chairs

the waterfront and we appreciate the amenities the hotel provided, gym, both indoors and outdoors pool and hottub

location was perfect, pool and hot tub great amenities. rooms well equipped.

location spacious grass area around pool

their private beach is too small and in the walkway too busy. indoor pool not that great

gym and spa and pool facilities top notch

room - pool and jacuzzi were in immaculate clean condition - didn't use the gym but it did look ok - the

i love the lake i love looking at the restaurant and i love being in the hot tub in the pool

i love the pool and hot tub and everything!

friendly staff excellent pool and hot tub super comfortable bed.

pool was a warm and comfortable temperature

didn't like that the pool was cold and the hot tub not working or had no sign to let us know it was not working

swimming pool

the bed was a little hard and the pillows were small. the pool could have been warmer.

very clean, friendly helpful staff. good location. nice pool and hot tub

excellent stay good staff nice pool.

all good pool was great maybe a few more lounger pool chairs if anything!!

loved that the balcony overlooked the pool

my great aunty in vernon… i was accommodated to the second floor with a balcony overlooking the pool incredible and quiet and lovely non-invasive

pool was great

pool was closed due to a cleaning and i received a gift card to don cherrys pub attached to hotel

throughout, there is a large bar that does food and the staff are welcoming, there is a swimming pool and a jacuzzi with towels supplied, the parking was easy as they have a large area, all

rude an older man can t remember his name but he yelled at me when i asked a question about pool rooms

pool can be noisy at some of the places we go the kids can swim till 8 pm and adults 8-10

very helpful staff good size room with good features and heating good breakfast room great pool

it is a shame that we were not able to use the pool because of the covid 19, but they are hoping they can open it soon in a month or so

pool sauna

the pool could use an up date

i feel like the hot tub and pool need a really good scrubbing, slimy

the water of the pool was warm

a shower in the pool area was needed. very hot and humid there also

the pool at the vernon location was a welcome perk

pool was a tad bit chilly but did feel good after a hot day out and about.

she give us info about swimming pool thanks to her we got to enjoy it

the pool was a bit, the room was comfortable

pool, hot tub facilities and especially the in room massage

pool was nice and refreshing and the pool was warm

pool was nice and beds were comfy

it has a pool and hot tub. good location. nice breakfast. very friendly helpful staff

pool and jacuzzi were great, clean, wide and almost just for the 2 of us

a gym and pool.

the pool and hot tub area were nice as well

clean, great location + amenities (gym& pool)

only thing i would change is the paint color in the pool area and the lighting

kids loved the pool

location, spacious, clean room, the kids loved the pool and the buffet breakfast was an added bonus

pool and hot tub were closed

convenient location, quiet, clean,nice breakfast selection, welcoming pool & exercise room.

complimentary breakfast is a big bonus , pool and freindly staff

friendly staff, good food, clean room, sauna, hot tub and pool!

finally, your restaurant, swimming pool and sauna are open to the guests.

around friendly, clean and the amenities ( pool, sauna,hot tub and gym)

pool and restaurant were closed but it didn't matter

we love the pool and hot tub - always operational and the pool is even warm

pool was right outside our bedroom, which was awesome for the kids

our room was right next to the pool and we were with the grand girls, it was awesome!

hot tub, pool, cleanliness, comfort, breakfast

room and pool

pool is just outside our room, and there is a door connecting to the other room, which make the

early check in and late check out available. fast internet. pool. free parking. helpful staff.

pool was cold

wonderful pool/hot tub

really enjoyed the pool

pool and hot tub were clean as well

kids loved the lobby, pool, and breakfast. 100% recommended. we will stay again for sure.

location, cleanness, swimming and whirl pool, friendly service

very clean, good facility, swimming pool, breakfast, location.

the pool(with water slide), hot tub, lobby(with lights and music), etc.

are very clean, swimming pool has regular pool and hot tube

bed and pillows, clean bathroom lots of towels, staff let us know about pool area, did not use but may if staying again

the air conditioning was on in the pool area and made it not very pleasant.

breakfast options were good, the pool was nice! great location

enjoyed the hot tub and pool, a great size for being indoors

the breakfast, the gym, the pool, the rooms,

the swimming pool has a slide which is excellent for an indoor pool

personal and good swimming pool.

the pool was awesome, the room was bigger than i expected and the breakfast was fantastic.

my kids loved the pool and the staff was very happy to come and supervise the slide so my kids could have fun

i liked the pool hours extended to 11pm

clean. great staff. fantastic pool and awesome included breakfast

always really clean and they have a little indoor outdoor pool that’s open year round; great fun to swim in a warm pool when it’s snowing

would be nice to add robes and flippers for pool

there’s also a pool which looks nice, i just did not have time to use it, otherwise i definitely would

clean room, clean, comfortable bed, nice indoor/outdoor pool and hot tub

nice swimming pool with great slide for the kids

the suite was beautiful, clean and the bed was very comfy. i love the gardens, pool & beach!

pool was closed but understandable as still a chill in the air

swimming pool and slide a hit with the kids

location is exceptional, the grounds were spectacular and the pool area was a great place to relax in the sun

large spacious clean suites. lovely pool and hot tub area.

pool lovely

staff went above and beyond, room were fabulous, pool and hot tub were fantastic

were pleasantly surprised how luxurious this property was from the units themselves to the pool and spa

loved the room swim pool and hot tub

swimming pool and hot tub were great too, especially considering conditions in early spring

pool was closed

good size gym located near laundry overlooking outdoor pool & lake

the pool was open but it was understandable down season

the pool, the hottub, the room, the balcony,. everything was amazing!

the pool was not heated so it was too cold for me to go in.

very clean, well maintained and a great pool

beds were nice and comfy!! pool was so great!!

i was thrilled the pool was clean the rooms were clean staff was exceptional i will always recommend this five-star

also the pool was lovely and very clean

amazing location, accommodating staff, beautiful courtyard and pool

the beds were super comfy and the pool was good for our family

friendly and always there bro help, the rooms were comfortable with laundry, gym and swimming pool on site, with lots to do either side on short drives

liked the location,the quietness, the pool ,the patio table to have my morning coffee and the staff were very friendly and helpful

just adjacent to the garden courtyard is an outdoor pool