place right at the beach , beautiful quiet place , the beach was stunning, also nice pool with warm water , the staff was nice especially the lady in the restaurant

loved the infinity pool and the terrace area

pool was awesome

ocean view infinity pool

pool opened at 09, we would have gone earlier if possible.

everything was ok, the room was really spacious, nice breakfast, close to cayo arena.

lack of pressure in the shower. no hot water. wifi was really slow and unstable.

the parking lot need to be paved and leveled.

the hotel also has parking for cars and motorcycles another great perk and the beautiful la ensenada beach is

the free breakfast the next day is brought out - we were brought pancakes, scrambled eggs, a fruit tray and

i loved this place, the food, the pool and the beach

area around the pool has a wooden platform that leaves splinters in your feet

that the pool closed too early

partner have an accident in the pool one of wood next to pool got broke will he was walking the staff was cool but the management

the staff is amazing the pool is wonderful and the beach is absolutely beautiful

mr roberto and the staff was really nice and very helpful the breakfast was really good also the pool was very clean i have a great time

the swimming pool needs a new step also a few loungers by pool would be nice

very clean pool

the pool is good enough for the size of the place

rooms were very clean as the saltwater pool of the resort was as well, hot water was always available and parking inside the hotel area

the breakfast was good and they even celebrated my boyfriends birthday

the breakfast was delicious and locally sourced, and we had the pool all to ourselves

breakfast was delicious every morning, you can go for a walk and see all the animals beautiful farm

the rooms were clean and we had a great time at the pool parties and with the activities by the

ol, restaurants, bars, lobby) are all newly renovated and look superb

no matter which one was your room, the pool and the beach was just steps away

the hotel was gorgeous and the pool area as well

the pool hours but it s understandable. everything else was wonderful.

the big pool wants that clean ..

liked the beach, pool, entertainment, location, breakfast

the pool and the entertainment, and night activities the grounds are well kept and clean

pool closed at 6pm, kinda early

was no bar in the pool, you have to get out of the pool to get a drink

bar staff by the pool was nice.

the facilities was good with lot of pool and that’s the only thing worthy ,other than that the food was so bad , not natural juice

as adults only but families from other neighboring resorts were allowed unchallenged access to pool, bar and other areas of the resort

pool needs more cleaning

only thing i liked was two staff that welcomed me when i got there, the pool and the bar tender and the

location. the beach and pools were excellent.

the pool and drinks lol

no poolside drink/food service

pool and the beach close by.

that it was few pool

the suite: full kitchen (sparse cooking tools), spacious, a/c in bedroom was quiet, beds were comfortable, roomy

our room had a full kitchen but hardly any kitchen tools to cook at

we asked for a late check out of another 4 hours and, for a small fee, they were fine with it

very spacious rooms, almost like a whole apartment with a kitchen and huge bathroom

loved the condo, it was clean and the kitchen had all we needed

place is under renovations no pools were available where we were staying and we had to take a shuttle to go the pool and to the

place is under renovations no pools were available where we were staying and we had to take a shuttle to go the pool and to the

the vip pool bar was great

i like the food, the show at colossium, the drinks at the pool bars

we had four private bedrooms with a king-sized bed in each, two verandas with views of the pool, mini-kitchens, living rooms with flat panel tvs

food drink was good pool

the vip beach and pool area staff and servers, always attentive, kind and excellent service

beach, lounge placement, pools, and sushi

the room, the beach area, the pool, the restaurants.

the pools , the ambience, the staff, the casino , the plays and the vip area are all amazing!

we enjoyed the pool and the great customer service.

hot tub wasn't working at the pool

the pool was so warm and relaxing and there are 2 really good food places nearby that can deliver or

there was no umbrellas for shade at the pool

the hot water was great. the pool was clean. air conditioning in bedrooms worked well.

loved that the bar lounge was right down

we did not use the pool, but it looked clean and well maintained

the pool was clean and always available

had a great time with family at the pool and cooking dinner

the kitchen could have been cleaner and mattress was very uncomfortable

loved the artwork in the living room and the kitchen and showers

the two pool tables are a nice addition

the hotel has a nice rooftop pool and coffee & water

the location was nice. on the rooftop is a pool and you can play billiard. the rooms were ok.

other guests using the pool table in the common area were very loud and inconsiderate until 2am

i loved the azulejos and the terrace on the rooftop with a small (but very warm) pool

there s a rooftop bar as well and the location is just what i needed, everything was walkable

bar restaurant on the last floor

no pool

very good, clean accommodations; good food; fantastic central city location; no swimming pool on premises; reasonably priced; have stayed there at least five

didn t have pool

not close to the beach though but was ok and they didn t have a pool but their sister location did and we could visit it for free

would have been nice if it had a pool

pool was very nice

beach / pool towels available when requested

the swimming pool seems not clean

- very helpful staff. - refreshing pool. - good breakfast - 10min walk to the beach.

not yet completely done with renovation e.g. pool but still decent

great hotel in the heart of santiago. restaurant, pool and staff are all excellent!

the comfort stay, the food was great ,very clean facility, and the pool my favorite

they have done many new upgrades to the pool and outdoor spaces

pool and bar great the staff is great very nice and here for whatever you need at anytime the food

the service and food were great. the pool area was also great

hotel is in a decent area have a nice pool with a diving board and most of the staff speaks english i call downstairs asked them to print

pool close early 6 p.m.

int is peeling off the floor and tiles falling off the

pool needs better upkeep and sanitation

the breakfast was satisfactory. the pool and the exercise facility were good.

rooms, pool, gym, smoke lounge, and tower testaurants with views to the monument

7th floor allows you to overlook the city while working out in the gym, lounging at the swimming pool, dining in the restauraunt, or partying in the rooftop on the 8th floor

pool bar closed until 5pm

the room was very nice. and the pool

pool area very welcoming

is decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and restaurant

decorated in a practical and modern style, and offers multiple amenities such as a swimming pool, gym, and restaurant

the pool area .entertainment and the food!!

the pool and staff were amazing. also loved the mexican.

liked the view of the resort, from the pool to the rooms and gardens everything was very pleasant

bartenders at the pool were outstanding, room was large and clean, pools were clean, staff great, food great

the pool is amazing, clean and very nice for little kids and adults

excellent pool and beach

pool and facilties.

the pool in the afternoon it was dirty.

a great time, beach was clean, pool was entertaining, domingo at breakfast was the best

flamingos., pool. very beautiful.

the in-hotel pool was very pretty at least for us, conveniently located

pool didn t seem used and there was a water park area that looked like it hadn t been used for

what i like best of the hotel everything the food the beach the pool

nice restaurant in walking distance, nice and big pool with no people clean and nice private beach in walking distance

the pool was very dirty

pool, activity, live show all great

the main pool could of been larger. the square design lacked creativity.

was excellent, the room service couldn't be better, loved the beach and the private pool we had, the coffee shop and the people around with good services

these accommodations offer exclusive access to a private pool, a cold tub with jets, and a bar, all conveniently close to the beach

nice hotel. i love the pool in my room

the pool was never too crowded, nor the beach

food, drinks, entertainment, pool, beach almost everything.

the pool area was beautiful and the amnesia suite was spacious and nicely decorated

food, the bartender omar by the pool bar was awesome

room was nice and clean and the pool was beautiful

we left to the beach and pool and came back at night to get ready for dinner and again the ac was not working

the portions at restaurant are bit too small for the pricing ,also pool closes too early

leidy martinez in the pool bar

the service, staff, pool, beach, ac in the room was great

upgraded my room for pool view when o get there the room i received was the first room not the upgrade one

pool tables in bad condition

wish the pool was bigger - got pretty crowded by the afternoon

room was right outside the bar by the pool

smell in the room , they only had one bartender at the time in service for the bar in and out the pool making the wait too

drinks taste at bars are so so in general can spend a nice holidays period at pool , at sea and at

windy from about midday in this season, good for kite surfing a bit less for relaxing but pool area is very nice

the ambience, beach, pool and location

spa, inifiniti pool, lucia s restaurant was excellent

the location, gardens, roof top pool, food, staff and views

beautiful pool and jacuzzi overlooking beach

excellent breakfast, parking free, great location, room service, friendly staff.

location, clean and modern look, parking

excellent breakfast, parking free, great location, room service, friendly staff.

the variation of food at the breakfast. more different fruits and cheese will be good.

excellent breakfast, parking free, great location, room service, friendly staff.

the outdoor area around the pool was very comfortable

the pool area was lovely and the food at the restaurant was very good, reasonably priced and served

they also have a pool and a workout room

i loved the lobby and the pool area, with a lot of space and seating to sit down and relax

the gym is good, and the pool is a perfect spot to just relax

everything the beach,pool,food and especially the big menu for drinks really nice

pool, beach

the beach and pool were fantastic, and the kids club was a great option for a change of pace for my water loving

location was great by the beach, pool was huge with plenty of sun beds

the pool and beach great