whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

pool dirty

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

also there weren't enough towels for the pool

quiet hotel, with nice clean grounds and a few things to do right there

staurant, swimming-pool, kids playground, billiards etc

nice common area with a pool

the good part was the swimming pool and the

units were leaking, freon, gas ,caused headaches,the room was dirty the floors all the kitchen utensils, plate pans, only 2 for cooking ,we clean before they used, dust on all the

the beds were super comfortable, the pool was awesome, the location was perfect, the staff was great

had a private suite but no pool on our side the pool was located across the street in the main part of the

the badrooms of the swimming pool are very small.

beds are super comfy and deep, the bathroom is big with a real bathtub and awesome shower, the pool is really fun and deep with a good view of the beach, the

the facilities, price, location, comfort, room size and cleanness, swimming pool

room comfortable, clean, the breakfast deliciuos and the cost of the stay with my family exceptional considering the vacation

parking , nice staff, top marks to the young chef who spoke english

nice mexican breakfast

on-site parking was very welcome

cluded) - staff were very friendly and helpful

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

pool was great and was surprised to find a small gym

we liked that the pool was available when they said it was.

the pool is quite small

the bed was unbelievable, i wanted to take it home with us but my wife wouldn't let me, the pool was amazing, the staff super helpful and always friendly

staff was painting swimming pool unable to use swimming pool.

pool area clean and comfortable

swimming pool was closed during the mid-afternoon when i tried to use it

the swimming pool area and the breakfast at the restaurant.

) running day/night

the ground floor and a hotel restaurant on the second floor -- which is also where the delightful pool area is to be found

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

unexpected indoor swimming pool

pool

high quality the location is great the place is very clean and all necessities nearby the pool is

advertised swimming pool, unusable as under maintenance, this should have been listed

the rooms are super confort and clean, the workers are kind and the swimming pool is amazing

we liked the pool and the bar

the bathroom too old and the pool too small

the staff members are super friendly and helpful, the food at their restaurant is delicious, the pool is very lovely, and the room was quite spacious with a beautiful view

loved the location, the view of the plaza from the pool deck, outside bar, breakfast buffet

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

great location to the waterfront and zocalo frees secure car parking

parking is great behind a gate maned by staff

trued to charge us more for an early check in than quoted

the warm pool !!! location is on malecon

lovely balconies over looking the malecon and harbor slightly warm pool for swimming very nice

lovely hotel. we loved the swimming pool. location is great.

pool towels could be better and made more available without having to leave your room key

i also enjoyed sitting by the pool

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

pool clean and quiet

liked the pool, the room and the staff

the pool

a bit noisy at night, and the pool was not clean

towels for the pool could have been more accessible without having to leave the room key

the pool was crowded and breakfast was expensive

the swimming pool

there is a small but nice rooftop pool and a gym on site, and secure underground parking

the pool needs some updating

the gym was really basic and the pool wasn't very attractive

the swimming pool wasn't open before 9am

om 125)

jacuzzi near pool has no been worki the three times i've stayed here

the pool area could be cleaner and would also

very good when staying in port of veracruz. nice outdoor pool, good rooms

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

you have sea views from some of the rooms and there is a pool on the roof

pool on roof

hotel has a great view from the top of the building where the pool is located, the room was clean with plenty of space

nice pool area and restaurants, foodstalls nearby

location is great. room is good. the pool es small but it is clean

a little bit old hotel, crowded pool

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

and the warm gulf water

t i knew it would be warm and not refreshing so i used the hotel pool)

room and bathroom, very kind and helpful staff, great view of the port and the sea, swimming pool, luggage may be kept in a storage room after

the pool was very clean too

pool area and it s furniture can be improved as they look a little old

the pool was nice and the room was pretty.

i was the only guest downstairs at the swimming pool and i had to continuously ask them to turn the music off

hotel is very cute and well built, with a big swimming pool, a restaurant, private parking closed by a gate and it's in a calm and silent area

very nice pool area

the pool was pretty great and they had plenty of towels for the pool

pool was small. cold.

ly of some random houses) and the pool was very cold

possible for the kids to swim in it)

pool is big enough for three overweight children and no one more

the beach is very far away, the room had no view at all

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

you like to swim then this is not the pool for you

staff is very kind, waitresses have an excellent service spirit, i like the swimming pool

cleanliness of the rooms and the view, the pool could use some more clean water

very small pool for too many people

rapido wifi, muy bien instalacion de enchufa y seguridad.

location and pool

the hotel was close to the beach. the pool was nice.

just the swing pool should be a warm water

the breakfast was amazing. and the pool was clean.

the pool was closed due to maintenance, and the noise was a bit too much when in the restaurant

swimming pool is super small and super, super cold

this reason it is impossible to use the internet in the phone or laptop, water in the swimming pool is very cold

the pool is well maintained

the kitchen has nothing, literally nothing to cook or to even warm something in the microwave

the big kitchen no cooking facilities apart of microwave, no plates, spoons no cleaning products

wifi was good and fast

swimming pool was nice and the location was ideal

big rooms, all with sea view, comfortable shower, the pool looks very nice!

location by the malecón was excellent. certainly saved the pool inconveniece

pool has been closed for a while and at the rate work seems to be done will be for at least another

beautiful ocean view from the balcony! nice pool downstairs. our family really enjoyed our stay

pool is really good

there were no lights in the pool area and it was freezing

there is a pool in the hotel and an elevator

has a nice pool, good location, several oxxo bearby, block from the sea

i paid for a room with balcony and view to the pool and bathtub and they give one totally different

they had a very nice pool that was nice to swim in

was a good hotel the bed was very comfortable good location, right infront of the sea i liked the pool

bed was confortable and the pool area is big

good price, on the promenade, great restaurants around it.. i loved the pool, beds were huge

the pool was a decent size and there was a kid-friendly pool

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

the pool was nice but could be cleaner

the opening hours for the pool. need more

swimming pool was very, very dirty

stay, finally had enough space not to have to put our clothes and items in random places, lovely pool area, nice staff, and a cafe just by the hotel which serves nice meals and coffee

loved the pool!

linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

gym did not have enough equipments and so small, swimming pool small and not clean.

the swimming pool and the room. it clean and comfortable

the pool chairs are not in good conditions

good equiped with gym, pool and play area for children

everything was clean and the pool also was clean. the staff was very kind.

stinky rooms, the air conditioning is deprived for that heat and no other amenities besides the pool

it would be nice if they also opened the pool at night time.

i liked the pool and the location near the beach.

we also had a room next to the pool and by the reception

the view on the swimming pool is great

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

breakfast was not worth the money.

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

the breakfast buffet was great