main reason we chose this motel was that we had our grandchildren with us, who wanted a pool

super friendly and updated. very clean and 24hr indoor pool.

the rooms were quiet and the pool stayed open really late!

24/7 hours for the pool and fitness center were a pleasant surprise

the pool water was cold

handle on whirlpool tub was broke, you don't get your deposit back even if your dogs don't make a mess and you

pool is great as well as the staff

the pool was open

that it wasn't summer and could use the pool.

pool was great first 6 days but then needed clean or shock

pool is small for a hotel this large

i wish the pool was open later than 10pm, but it was decent

free breakfast and pool helped keep the trip under our projected

the pool had cooler water temps and chemicals were stronger than expected

the pool was a bit out dated and small.

off interstate 40, had great breakfast for the kids, and a pool

very nice hotel. got food in the morning. nice pool and hot tub. over all very nice

loved the pool and spa

pool could use some lights.

my room key kept deactivating. and the pool was so strong of bleach.

hotel has a small indoor pool

indoor pool

the inside pool was cool when you get there at dark time and you want a swim.

took a dip in the pool to relax after 8 hours of driving

our room was close to the indoor pool and me my husband and grandkids love it. thank you so much

no pool yet the sign out front said they did

the night staff were very friendly and helpful and welcoming. and the pool was nice and clean.

1) good value, 2) complimentary breakfast, 3) pool

no heated pool or fitness center or laundry facilities

it was a convenient location, close to gas and food, and my kids loved the pool and huge bathtub

breakfast and pool

i wish the pool was outside

the room we stayed in was very clean as well as the pool

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

it was nice and clean and the pool was gorgeous but unfortunately we weren't able to utilize it

they have a nice little pool also and it's always clean and well maintained

quiet safe area with a relaxing pool to enjoy

breakfast & the pool !!

it was clean, simple, pool worked, has to go breakfast, close to restaurants and gas stations

pool was small. didn't swim would have been to crowded

the pool is small but no big deal

the pool and the breakfast options.

pool wasn't heated (previous night, stayed at fairfield and was really nice (pool and more)

very clean and orderly, very nice staff. convenient location. great pool.

had called the day previous, before booking the hotel, to make sure that the pool was open as we really wanted to swim

very clean and nice! great breakfast and kids enjoyed indoor pool in the winter

enjoyed the breakfast, the pool, the comfy bed, hot shower, and we especially enjoyed the friendly

no towels stocked at the pool

pool closed to early

didn't check fitness room or pool - maybe next time

pool could be bigger and need a hott tub

the pool could be a little warmer.

of pool inaccurate

hotel pool was closed and hot tub was filled in

they only serve bacon on selected days & eggs were sitting in pool of water

didn’t tell me there was no cleaning of the room during my stay....pool needed lights.

pool needed cleaning

breakfast was great! pool was very nice too. room was comfortable.

the outdoor pool isn’t heated.

no indoor pool.

floor smelled like a dirty gym, all three days

breakfast was good

had a good breakfast. nice staff

should have had missed breakfast as we overslept

only stayed one night so didn't get try the pool or gym

nice having a pool and really enjoyed the fireplace with seating area!

no indoor pool, beds were kinda hard

nice pool. ok breakfast.

lovely and clean. outside patio and television. pool. nice breakfast. excellent staff.

the pool was close to our room. my grandson loved it

the outside pool looked amazing only if it was warm outside for a nice pool day

we enjoyed the pool and sitting out in the great lounge area

very nice and clean. great pool and seating area.

the inside dinning an bar was beautiful

we only stayed one night passing through but my kids were begging to stay longer

we did take advantage of the fire pit, and the indoor pool and they both were wonderful

unfortunately with the covid restrictions pool wasnt open ,and no breakfast

the water pool and breakfast i like all

was nice and inviting, clean and comfortable rooms, pool and outdoor commons area was well kept, and although we were on the first floor beside the

rooms, pool area, fire place area, breakfast very good and clean, very nice place to stay and good

pool and breakfast

kids will love the splash pad and the indoor pool is spacious

pool was just a tad chilly for me, but kids loved it

noisy from being near the laundry room

the staff was absolutely amazing, breakfast was delightful

the pool water was very clean.

pool was very clean and the room was nice and bed was comfortable

staff was attempting to clean and refill pool at the time we wanted to swim

we also appreciated the pool staying open until 10:00 allowing us the opportunity to wind down after driving for 9 hours

my 3 year old really enjoyed being able to play in the pool

bed was comfy, room was a good size and a decent sized indoor pool

indoor pool was very small. business center printers was not working.

pool/spa was a bonus- although very hot water

indoor pool kept my grandbabies happy

the indoor pool was way to hot, not really conpatable to children to swim.

we loved the pool and lazy river

had a buffett pool was open 24hrs

loved the pool and lazy river on site

the indoor pool seemed a bit unkept and overcrowded

we enjoyed the lazy river and pool

it was too bad to wash my hair so i used the shower in the indoor pool to wash my hair

the outdoor pool/jacuzzi area - i feel it should be closed off from the elements cold head in hot water is a

it was conveniently located near the indoor pool.

first day we got there it was upper 80s and the outdoor pool should have been opened as the wilderness lodge let groups of children in with very few

outdoor pool not heated

too much chlorine in the inside pool/hot tub

pet friendly. breakfast, inside outside pool, hot tub

indoor pool and outdoor pool plus the hot breakfast

love the pool. love the set up of the rooms

pool staff room

great facility with a great indoor swimming pool. very comfortable beds. clean!!

was just perfect and the heated indoor pool was a real plus after a long drive

no outdoor pool.

clean room, good wifi, gym, and heated indoor pool

friendly staff, comfy beds, great pool for the kids

pool could be a bit bigger

location and pool

no pool or hot tub

pool little bigger

it was cold no pool

wish pool hours were a little later although no one really

a must see is the rooftop lounge and spa/pool

food and pool

honestly, i think the pool should keep the time slots after covid, it is a smaller pool and i couldn’t imagine going up

happy hour at bar upstairs and pool is great

availability of equipment and the pool being open until 11pm.

no biggie but i enjoy a hot tub and this hotel only has a swimming pool

pool area needs improvement. but that's the only thing i noticed.

staff was friendly, room was excellent, pool area was very clean. the food was also excellent.

the hot tub was used as a planter. the pool could use some improvements.

seasonal pool

the pool was clean and quiet

pool was closed for the season.

pool was very shaded because it's on the 3rd floor and the building blocks the sun

bathroom to small no inside pool small bathtub

small pool and not the best breakfast but it was adequate

the pool was nice, the staff was incredible. the place was very clean.

clean, indoor pool, automatic window shades, breakfast

check in was good....breakfast was nice....pool was good

pool is small but very nice

great stay for your money. very nice staff. pool was clean and refreshing. nice stay.

the place is in a good location. clean pool

clean, check in staff was very courteous, pool and rooms are very clean

there was a pool, free wi-fi, and it's pet friendly

enjoyed the nice clean pool

sure the family clients know the specific pool hours, where to get beach towels and return them and be sure to make them feel welcomed, not a

pool could use some lounge chairs and there was an issue with bees swarming by the pool gate

no pool...... no smoking

where it was located, pool acess

besides the pool being cold

breakfast everyday was decent not a lot of options but had the basic needs were met

wish there was a breakfast in the morning... not just cold cereal

breakfast was excellent

eat breakfast , but i heard it was great, and the location was great

love the new update of the breakfast area

the pool area a little small but still nice we had a great

spacious room, great, hot tub, and swimming pool. also had a great breakfast.

clean and modern. pool and sauna was clean and was relaxing

pool area needs repair

the pool and hot tub was stinky.

pool was also clean, what a pleasure having clear water unlike others we've been to and didn't use

dog friendly, clean pool, next to everything

the pool was excellent,very clean. the staff was excellent

the pool was amazing! the surprising quietness being just off the expressway was a blessing.

right off hway nice pool area rooms were clean nice bedding

and the beds were comfortable it was close to pigeon forge and gatlinburg it wasn’t crowded the pool had max 2 family’s at a time i will definitely stay here again if i come

clean rooms, and pool.

that the pool wasn't open even though it was.

location, room was quiet, pool was clean, staff was friendly

property was clean pool was nice

the pool was very small, it got crowded very quickly.

clean and great staff. pool was great the twins loved it! great price.

pool was nice as was the fire pit

staff was great very friendly, the rooms were very clean the pool was cleaned everyday we was there felt very

the rooms were clean. the staff was friendly and responsive. the pool was well maintained.

i would suggest water shoes for the pool because it is concrete and can scrape the bottom of your feet if you're in it for a long

the pool was clean and nice after a long drive

little bit best hotel in pigeon forge!!! pool clean and roommate very clean.

the rooms were very clean and modern the kids, ages 9, 10 and 13 really enjoyed their pool, even though it was rather chilly, 60s

nice comfortable quiet and definitely affordable. pool was excellent location awesome..

the outdoor pool area is nice and cozy

except when added another night the price for that one night doubledud83dude15 wasn't able to use pool 2 nights of our stay do to

very hot water in shower and the kids loved the pool! clean nice place with very nice staff!

pool was small

the pool wasn't open, but they can't help that since it's not pool weather yet!

the pool was good. breakfast was great. that juice machine was wonderful.

beds were comfortable and it has an indoor pool

and pool were clean

really nice pool area.

the kids loved the pool

pool was clean and well kept

pool needed to stay open longer

booked it because of the pool and the pool cleaning company came and put chemicals in it at 3pm in the afternoon and we

location was convenient, the pool looked great but the weather did not cooperate

pool

nice hotel right off exit but not beside hwy beautiful pool area rooms and breakfast area there was free bottled water and snacks when we arrived really

pool was great and breakfast was amazing, nice staff . clean rooms.

liked the indoor pool

pool was a little chilly to really enjoy it

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

clean room, great breakfast selection, free parking, gym and pool

couldn’t try the breakfast nor swim in the pool due to covid but everything else was

an outside pool , hot tub has only inside pool 4feet deep.

wish we could have stayed longer to use the work-out room and pool

the room the pool the activities the hospitality

pool tiles falling off and the pool needed to be cleaned

the outdoor pool was inviting and well chlorinated

the pool and cleanliness

up nice especially for price and very clean pool and kid friendly as well as near many restaurants and not to far from many different areas and

the pool was clear and clean

the bed was too soft for our taste. the pool area was extremely hot for non swimmers.

pool was not heated

didn’t get a chance to use the pool because we were pretty busy

the pool area was clean and well maintained

the pool was cold.

kids rated the pool as the best, had a fun water feature

comfortable rooms, good location and decent breakfast!

the breakfast was great & the all day coffee bar was great touch if you wanted a little pick me up

some of my party were not a fan of all the breakfast offerings. others loved the options

had good breakfast options

no room service ok with that, no in room coffee, breakfast over priced

room service to empty the trash containers, replenish towels, replenish in room amenities like

was no wifi working and there was no breakfast which i had specifically requested when

clean, late check out

clean, new and the restaurant and bar in the lobby was a great idea!

pool was smaller but wasn’t looking for anything extravagant

pool was a but small and our room location was right outside the elevator so we heard and gotten

only downfall was there was no indoor pool or hot tub

the pool wasn’t opened yet due to it being cleaned for the summer but the pool looked very well kept

the price is way to expensive. especially with no indoor pool.

our kids loved the indoor pool and slides

kids loved the pool and waterpark

i wish the pool stayed open later

was wonderful and they have a wonderful outside pool and indoor water park fo the families the location is awesome the staff is wonderful jordan

i didn’t like the pool closed early

i wish the pool would have been a little bigger.

nice big clean rooms , nice pool and outside area , close to shopping and restaurants.

the kids loved the pool and water slide also

just wish the slide was working at the pool.

location was great for shopping and the kids loved the pool slide.

each day at the pool on the hill with activity rooms a couple of the women staff wasn't very kid friendly

beds were comfortable. pool,sprinkler park and golf were walking distance from our room.

heated pool

the heating pool and hottub were perfect on a cold evening

i love the long hours of the pool and hot tub...

indoor pool room was moldy-smelling no directions for check-out procedure, lady answering the phone on the

friendly staff was awesome. kids like the pools

clean. quiet. employees were very nice and helpful. beautiful pools and grounds.

pool area was very clean

breakfast was great. loved the indoor pool and hot tub was really nice

pool outside looked alittle dirty

pool/ breakfast and how close it was to everything that we did.

the pool was a plus since i took my kids and grandkids

small pool and not very good breakfast

the pool was great

nice water fountains and the courtyard pool was nice

the courtyard pool area looked so inviting

clean, social distancing was great, although it was closed for distancing the pool area was beautiful

and quiet we had a jacuzzi suite and even tho the pool was outside out room it was still pretty quiet

the pool had been open later for adults only so we could relax and play in the water late at night

the pool was clean although it was too cold to go it

fireplace & hot tub (we booked the honeymoon suite for my bday) didn't make it to the pool but we're very pleased to find out the hours weren't strict like some places

the view from our balcony was beautiful, the pool was very refreshing

open pool before 11 am

they closed the pool too early. it was 93 outside and a dip in the pool would have been nice.

not hot tub, pool can be viewed from parking lot where everyone enters hotel

the location is great, pool is warm, and it was modern and clean.

rooms were amazing. pool area was nice. very nice place

clean rooms and nice pool

nice pool area (even though it was closed) and they also had a fire pit sitting area

pool was very clean and the fire was always lit

i even liked the pool just needs to be bigger

we were on the 1st floor which is by the pool and you can hear people in the hallway.

needs a bigger pool. other than that. nothing. it is a great place

were having some issues with the pool filtration system so the water was a little cloudy with some debris but still usable

was nice and it is right on the strip so it's close to everything and they have a pretty good breakfast

the staff was nice. loved the spa bath. the bed was very comfortable

ot was very comfortable and the spa tub was very nice

room was quite nice lived the spa tub

it wasn’t far from everything. just a short drive. the spa tub was awesome!

clean room, quiet, and spacious. pool was nice but small.

pool was very small.

had a dog in the pool with them so disgusting

everything was clean and close to everything. the kids loved the pool.

hotel, friendly staff, excellent price, nice clean pool area, variety of breakfast options

son enjoyed being able to swim during the winter because it has an indoor heated pool

nice pool

indoor pool was a huge hit for my 3 grandkids

pool was little cold..

the pool is heated which is great but the room the pool is in is close to the same temp as outside

small pool

pool access and time was great

didn't have a hot tub at either pools.

i really enjoyed the indoor pool and the staff were very friendly and helpful

the friendly staff! the pool! our beds were o comfy the rooms are clean

pool

the pool was the only thing likeable is the pool

the pool was not clean

thin walls so you could hear what your neighbor was watching on tv; you have to pay to use the pool

the pool was clean

just wished the pool was open.

seating and overlook deck was nice during cool evening , didn't use pool but looked refreshing good place and

i was extremely happy with everything but the pool not being in service

and the pool could have been sanitized more

we had a whirlpool bath in our room and it worked perfectly

the pool looked a bit cloudy.

the pool area was clean and plenty of extra towels

nice pool

we did not try the swimming pool, so we can't rate that, or any of the business facilities, but what we used was completely

we were next to pool

the pool area also lacked attention

loved the pool, basketball and volleyball courts

i like the pool and it’s in a good location. it’s a nice condo. it’s very comfortable.

close to pool/basketball area and my teens loved those amenities

pool was very nice

the pool and outdoor seating area and fire pit closed at 10

wish the indoor pool was open but the roof was under repair so that is completely understandable

didn’t like that on the pictures it shows a hot tub in the pool area and when we got there it has been filled

pool and the excellent breakfast

very clean, great pools, amazing breakfast

we were unable to take advantage of the pool, so i have no comment there

the bed where’s comfy and the pool was nice

we didn’t have a chance to use the pool but it looked very

employees staying out by the pool all night

the hotel pool could use a filter, and that is my only complaint.

so this was are first time staying with them and it was a great place to stay and the indoor pools are open 24 seven which is very nice

convenient to everything, great breakfast, large rooms, pool area is amazing

was good, my kids lived the pool( and the hotel is close to everything you may want to do

view and pool

pool was amazing, indoor and out

nice indoor pool and the free all you can eat breakfast buffet was great

one pool table had no balls and the other had the stripes and solids but no que

the pool.

loved the rooms had a lot of space kids lived the arcade and pool

the central location was great! the pool was great for families. my kids had a blast.

is great, the bed was very comfortable, breakfast was great, nice indoor and outdoor pool

every thing the pool the bed the staff

it was clean, quiet, had pools, the river walk behind it was great. location was great.

wish had a hot tub. need a heater in outside pool.

pool area could have been bettet

heated pool and hot tub plus the breakfast

pool was clune

had indoor pool, and hot tub, room was a good size!

the staff was nice, the pool was suppose to be heated but the hot tub was great

outdoor pool is closed for winter

sheets and other linens were nice, breakfast was great, and the pool areas were all great

breakfast was amazing. the pool area was unbelievable and more

to offer, from the great hot breakfast, to the beautiful and comfortable beds, to the amazing pool areas and the lobby’s

clean, great breakfast, cozy rooms, and the kids loved the indoor pool!

if the pool area is close you can not go through there

clean. very friendly staff. good food. very nice pool

i wish there was a indorr pool.

clean, nice comfortable bed! nice pool area

the pool was clean and had a fun little water slide

the heated swimming pool was fabulous

staff is very friendly and helpful, very clean, pool area is great, breakfast is amazing

loved that there is an outdoor and indoor pool along with a hot tub

hunt, singing with santa, sliding down the large water slide and just hanging out at the pool, also the breakfast is wonderful we will defiantly stay again next year

we enjoyed the pool and santa singing

and the outdoor pool was under construction but we knew that going into the visit

it had a nice pool with a slide

and saturday night the people at the pool were pretty loud but thankfully i brought a sound machine to drown it out

the outdoor pool is large

the pool/hot tub, the rooms, and location.

pool, location, very clean and the beds and pillows were so comfotable.