was extra friendly and helpful; views are beautiful and relaxing; pool and hot tub are clean and in a great location; buffet dinner with entertainment (uncle danny)

i went swimming in a lovely pool and kayaked in the bay

the pool and hot tub are nice and clean

the whole family loved it from the pool/hot tub, kayaking, breakfast with a view

loved the pool & jacuzzi for the end of the day

lap pool also good for family fun

spacious apartment, quiet pool area, with in walking distance of the palace and grocery store

pool and spa were lovely

we even relaxed in the heated spa by the pool afterward

wonderful hotel with a gorgeous view of downtown and a large swimming pool and jacuzzi

nice room, nice restaurant and great pool!

alot of parking stall good size swiming pool i like the fact that its closer to the airport..

nice swimming pool area with fire pit lounge make sure to get a room with poolside view

loved the pool too

location, small store for necessities, free airport shuttle and pool

the pool area very tidy and clean, the pool towels are extremely useful

convenient location, beautiful garden and nice pool.

and helpful staff, close to ala moana centre, the pool was perfect, the bed was comfortable and room was very clean

the pool was clean with good sunshine

pool was closed for repair

the facilities including the spa, pool, gym, and outdoor entertaining areas are exceptional and give you a resort style experience

location is convenient and close to food options. pool area was nice

the sink sometimes gets stuck and adult pool too small

there were too many kids in the pool and hot tubs

fresh, clean and great rooms. comfortable beds. gorgeous pool area

reasonable pricing for late check out

clean and comfortable spa and sauna close to the mall voucher

very nice hotel, spa and pool was excellent

the gym!!!!!!

great place to stay top to bottom. great location, excellent gym and pool area.

location, friendly staff, clean comfortable beds amenities, pool

granddaughter came with me and thought the pool was very crowded

everything was fine, breakfast, staff, pool and the room was excelent.

they had a shuttle, an amazing breakfast, nice pool and great gym

pool view on the bottom floor with tinted windows, spacious rooms, pretty bathroom, and comfortable

please upgrade your laundry facilities, having inoperable washers/dryers is really inconvenient.

laundry facilities to do own laundry of needed

we arrived early but were told check in was strictly 3

want little more salad bar in breakfast please

early check in available

the pool was great, so were the bell hops, locations was as expected if not a little better

gym was brilliant and pool area too

lastly the pool is only open til 7pm and there was no hot tub either

we enjoyed the lobby

location the pool the restaurant by the pool was superb

elevators renovated makes them quicker and new jacuzzi's enhance the 6th floor elevated pool area nicely

didn't like that we had to exchange our bath towels to get pool towels then exchange pool towels for bath towels later

room was big and clean with an amazing view, ac and fantastic pool/hot tub

it was convenient to everything it had breakfast car rental convince store pool and hot tub

pool area was great,staff were over the top,friendly and always helpful

the staff was absolutely amazing!!! love the pool!

the room was clean, the pool was beautiful, the food and drinks in the lounge were delicious

i enjoyed the pool and amenities

great pool area to relax in

was great clean and comfortable staff always happy and helpful lovely pool and gym beautiful food in

hotel, clean, comfortable beds, pool is small, waikiki beach is a bit distant, but quiet

opening hours for swimming pool

d fitness) start at 6 am

the pool was just ok, shades early and there wasn't a hot tub.

everything! the staff, pool, price, location, buffett and cleanliness!

changed clothes and was invited to hang out at the bar and pool area while i waited

the pool is hidden and no seats around it

pool looked kind of small, but i didn''t go swimming in it.

wasn't a problem for us but the pool is not like a resort

the property was really cutesy along with the pool so no dislikes at all.

lovely swimming pool, super comfy beds, fridge in room, microwave in lobby

the pool area is cute and the pool is perfect to help you cool down on those hot honolulu days

we loved the pool and the free bike rentals

pool was perfect as was the gym

pool was fantastic with nice towels and chaise lounges

particularly liked the refillable water bottles and refilling stations, and easy access to pool and towels

i like the pool and the ocean view.

infinity pool was actually a little dirty the day we went to use it and the rooftop pool isn't heated which

everything the pool and staff

wonderful pool

pool was nice also

the hotel pool was very nice,not over crowded,in fact i had the pool to myself most of the time

the hotel, room and pool were very clean

good pool

the pool is never crowded and clean

friendly staff, price, pool

pool clean and we used each day

breakfast and nice pool

the pool/activities area was great as well

fitness centre and pool area

the pool was really nice for a morning dip

pool is very small and no restaurants

pool was small which i read about before coming here but i used it at night after swimming all day

outdoor pool offers night time relaxation under the stars and the coffee/tea/bathroom amenities are a

enjoyed the room amenities and the pool. the fitness center could stand some improvements.

the pool was nice but crowded so we didn’t go in

the pool area, hotel scent, the staff were exceptional!

the food from the poolside bar was cold and subpar

beautiful not at all like other hotels the shampoo and conditioner on wall is so convenient the pool was

the incredible concierge and front desk staff to the warm service and incredible food poolside to the ultra-luxury modern (but not in a cheesy, cheap way) rooms that were comfortable

minor moan about the pool depth, not great if you're short or non swimmer.

pool area well-kept and clean

pool are and fitness area also very nice

great location , friendly staff, quaint pool deck , a great place to stay !

the pool area was very beautiful and the pool was heated

pool is not huge but pool attendant was very friendly, helpful with fresh towels etc

the pool was crowded.

pool hours is only till 7pm.. would be nice to have it open till 10 pm for adults.

we really enjoyed the pool but it was quite warm and could have done with more options for shade

units for two nights and were given rooms together on the 24th floor with a partial view of the pool and a small view of the sea

didn’t get a chance to use the pool, it was on the smaller side but was heated

i love the heated pool which is very awesome

the pool was cold but it was cool outside also but maybe next time i’ll jump in

pool a little small but nice and not crowed

i was sad the pool was not open but i understand that there's construction.

bath towels were a bit scratchy when drying off after a bath, but pool towels were great

had 2 pools, close to shops, beach and lagoon

fully stocked kitchen and towels for the beach and pool

location is walking distance to alamoana and you can swim in the pool logoon or ocean with out crossing the road

small pool

the pool area is pretty cool even if you don't swim

from a pool to a coffee and snack room, the facilities were lovely at la croix

and friendly staff, big rooms and comfy beds, free coffee in the lobby, outdoor pool

swimming pool area quite small, but we didn't really come for the pool anyway

pool was small.

old style of bathroom, busy and noisy pool area

swimming pool should be a little warmer

later pool times

would like to see the pools, or at least one pool, open late for adults only

the bathrooms at the pool were so nasty.

spacious, clean rooms. roof top pool and bbq area. friendly staff. good location.

the pool view, location and automatic toillet seats were amazing

to us the rooftop swimming pool was not big enough for lap swimming

clean and amazing view from the pool

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with food and drinks

not all pools were heated. but the ocean was fantastic!

pool closed too early

down the quieter end of waikiki which suited us well, loved the lagoon and pools

the pool area was well-maintained and perfect for unwinding after a long day

rooms, and the slide pool was great for the grandkids

i stayed here for 11 nights and the staff were friendly, the pool was a lovely spot to chill out and the hotel just had a great vibe

the retro boutique-vibe, location, staff, pool, coffee in the mornings, coffee shop & mahina & suns restaurant

nice check-in/lobby/pool area

the pool area and store/coffee shop are awesome

pool is really inviting with music being played close by

the adult pool area.

our room was fabulous - large, beautiful view from the balcony, terrific pool open 24/7 and jacuzzi

we also enjoyed the pool -- my 3 yr old niece made some very special memories learning to swim there

the main pool was under renovation

the pool and jacuzzis are amazing

staff, clean hotel with great pool area with bar and perfect location in relation to main strip of waikiki

the pool, location, putt putt, shopping near by, and friendly, beautiful location spot

the pool and outdoor area was really nice

the pool area is nice and they have a small bar and chairs facing the pool

i loved our stayed we rented 2 rooms beds were comfortable pool was amazing

yes the pool is small, but we knew this and our plans were never to sit by the pool

the location is not ideal and the pool is very small without any sunlight

pool is a little small but not a huge issue considering you have the whole ocean a short walk away

the pool area is bijou and relaxing ud83dude0a ✨bond/damage deposit: $100 (even if you stay a week or

the pool and how clean it was

pool water was cold but sty like a luxury hotel

cute outdoor space and pool

pool was lovely

the pool was never busy so nice and peaceful for a swim after a day out and about

) by the pool so our family could enjoy it by themselves

wonderful staff. cozy courtyard pool. daily newspaper. beach towels provided

small pool and less sun beds

great location. staff very nice. good to have pool and kitchen facilities. comfortable studio.

when you are traveling with kids who spend their days moving between the pool, the beach and snacks, a daily clean up is of value and not something that happens in a lot of

the pool was a little small and was shaded most of the time.

t happen all the time but when we went down to the pool, somebody was sitting there with the car running in the car exhaust came over the wall and

small pool

hotel was very quiet, had very nice spacious rooms, comfortable beds, lovely staff and a great pool

pool small but perfectly adequate

everything was so nice and clean. staff was super helpful. great location and awesome pool.

no activities at the pool like bingo or guess the song

seperate pool for adults only

lots of pools, oceanfront, a great variety of restaurants and shopping all in walking distance

wasn t anything we didn t really like, just sometimes the pools can be a little overcrowded and another restaurant for breakfast would be great

adults only pool in kalia tower

nice place, quiet and enjoyable, can spend a whole day around the pool, beautiful bacon view, many restaurants around, quite deserve the price

the pool and garden area are

the pool, the boutique feel of the place and the location

the pool, loungers and bar were a great outdoor space with the bar seat swings bringing a lot of joy to

such a nice vibe and lovely rooms. nice pool area, feels like paradise!

close proximity and easy access to everything the resort has to offer- multiple pools, beach, restaurants, shopping, convenience stores

great location, excellent room and facilities exceptionally pool and spa.

pools nice but lots of kids would be nice to have an adults only section

if one of the several pools didn’t take your fancy, the beach & lagoon are literally a walk through the resort

facilities in the resort for all ages as well as beautiful pool/spa and gym in the hotel itself

too close to pool

the place was nice and i really like it, it was close to the swimming pool. that was nice.

location is fabulous. small but excellent swimming pool

room had a very homely vibe about it they said pool view more like direct access just straight out the door host joanna was always very helpful

kitchen was well equipped and the beds were comfortable

l really enjoyed having a pool available

well resourced kitchen, location, adequate size, great shower. really nice pool

unfortunately i didn't have time to try out the pool, may be next time

pool closes at 7pm

there were a lot of consideration with small extras like shampoo, conditioner, body wash, laundry soap, which we really appreciated

pool was more of a wading pool and hot tub, minor detail.

the pool is just a splash pool we didn t worry too much as we went to the beach

pool could have been a bit deeper for me to be able to swim some laps in the morning

have a pool one can swim in, just relaxed sitting in but that's not a real issue with the beach being so

only thing i didn t like was the pool, it s not an actual swimming pool.

the property is clean, has a pool onsite

the pool was great

price, pool, daily snack packs, price all inclusive - good staff & great little bar next door

a pool

we liked the pool, the laundromat onsite, ice tea, ice water, playstation and free

too noisy at night with people around the pool.

the pool

great location, friendly staff, pool and garden, a/c in the room

we had a view of the pool

location and using the swimming pool

the rooftop pool/bar set up was really well done and never too busy, yes the pool is just a plunge pool but it

pool, it is very very small

the pool

only let down was pool was given a different impression on the web but loved the bathroom and the tubs being filled

the pool is very small

i wish the pool was open later

their roof top pool is a bonus

rooftop pool was the best! and location was excellent, central to everything.

great location . close to shops , beaches and cafes . friendly staff , nice rooftop pool

the water machine was great as well as the pool.

great location, amazing stuff and nice pool and bar

no pool

not enough pool lounges in the sun

and clean facilities, the service is great, the restaurant, the pool, we really enjoyed our stay there

everything was amazing but the pool was very small

pool was closed

hotel is great its busy and lively and the pool is great

pool is a bit on the small side and covered in shade and the balconies are very windy

our kids loved the staff, the pool, and the free dvd rentals

location, liked the pool, access to cold water to fill up water bottles, towels to take to the beach, comfy bed,

it was also very pleasant that the pool was open until 10:00 pm and lit up with garden torches

friendly staff, bar, food, pool, room, everything !!!!

wish the floor numbers were written for some facilities like the pool and gym

vibes, beautiful modern decor, awesome location & lovely pool area with a free cocktail/beer on arrival

it has a gym and a pool

and the pool chairs filled up very fast if we weren't there early

did not like the escalator in and out, and pool was a little small.

great gym and gorgeous pool and lobby area adorable welcome basket and rooms were a good size

live music every night, free snow cones every day, great pool, great food, great people, every detail at this hotel is beautiful

pool area is adult oriented.

pool was so nice

the pool could have been warmer.

the pool is open too

pool was never crowded and everyone practiced social distancing

location, staff, clean, good ac, nice pool, nice gym. seems like brand new hotel.

great gym

lovely to have a full apartment, with kitchen and laundry facilities

nothing really although the pool bar was not easily accessible.

as a home away from home, rooms spacious, beds comfy, pillow menu great, wii, dvd, books etc for kids, filled beach bags were very practical

you know that in nice hotels you get room service calls twice a day

location was central, close to everything, i liked how the cafe and pool was connected, it was nice to grab breakfast and coffee from in the morning and be able to sit

the pool was lovely, as were the cafe and bar next door

location was exceptional, the pool while small, was enjoyable

pool/jacuzzi open until late with live entertainment

the pool gets very busy.

we also enjoyed the nightly free cocktails by the pool

pool was closed

the pool is small for the size of the hotel

access to pool and hospitality suite after check out and parties with snacks during the evening

live music by the pool on certain evenings

not being able to use the pool at the property.

pool unavailable, bathroom shower still had hair from previous guest

there is a pool and a fitness center on the property and the staff is lovely

gym and pool times maybe should be extended

where the pool and vending machines are located and how to use their wifi

roof top pool closeness of beach comforts of room

absolutely amazing, from the minute you walk in the lobby all the way to the 26th floor rooftop pool

the pool was a bit small so we didn’t end up using it

the pool is to small

hot tub and pool far apart

there are small warm water pool. if it was bigger, i was much satisfied.

pool area

the infinity pool is great to cool off at the end of the day

), to the incredible infinity pool, and the amazing beach with beautiful water, the rocking chairs by the koi pond, the staff at

location, infinity pool

beautiful rooms and pool and walk across the street for beach access

pool hours were a little strange for a hotel with beach views in hi

were so friendly and attentive, particularly at the pool

we arrived when there was a huge ai convention, and alot of people in the pool and lounge area.

staff were very friendly, pool area was good and the location was close to everything

the pool is a bit small and in the shade, but we all loved the fact that the mai tai bar was separated

the pool area was nicely shaded and not too crowded

the pool was very small.

on one of the week night, there was a live pool party at the sheraton property close to our room

pool, beach, dining, ambiance, activities and service

pool could have been bigger

as expected it was a morning fight to get a sunchair around the pool

bathroom downstairs under the pool area was a little scary haha

that the spa had been removed next to the pool.

small pool for the size of the resort.

the staff, location, amenities, the pool is an oasis!

cute pool area

didn’t utilise the pool facilities

the pool area is amazing, so private, and with all the trees and palms, softens the noise from being so

pool area, beds, consumable

open-air style lobby and entry area leading out to the poolside cabanna and restraunt

and the pools and hot tubs was so clean

there is only one pool compared to others in the area, but that's extremely minor.

the pool area is fantastic

room was clean and spacious with a nice view of the pool area

the pool was bigger and more private

pool and bar looks nice and chilling mood

the pool area was very nice and relaxed, and the beach is only a short walk away from the hotel

the pool and the location

met some cool folks by the pool while listening to the live performance

were welcoming and even though i arrived early in the morning accommodated me with shower and pool access

great location two blocks from the duke statue. love the roof top pool.

the location, the pool, and the complementary chair and towel use for the beach.

the roof top pool was pretty amazing too

the view from the roof top swimming pool was

i wish the pool stayed available after sunset hours.

lanai overlooking the beach and pool, the exceptionally clean, well maintained and nicely updated rooms and the staff/ service

everything, the location, pool and service is exceptional.

great service, rooms are perfect, loved the swimming pool and other

definitely need a hot tub for the pool area

pool was closed

they have a pool as well and the beds were comfortable

would've like to see the pool open

a laundry room, a fully stocked kitchen (including a toaster oven, microwave and stove), having a pool, and of course the location

pool was nice , some nights you’ll see somebody on the piano they have or others performing music

dining nearby with two kids might be inconvenient, making the advantage of enjoying a relaxed meal with a sea view

welcoming, they didn t even bother working with us to get rooms closer together since we had kids, no jacuzzi, we stayed in older part of the building which wasn t worth it compared to other

would avoid going during the australian school holidays in january as there are simply too many kids in hawaii at that time of year

welcoming, they didn’t even bother working with us to get rooms closer together since we had kids, no jacuzzi, we stayed in older part of the building which wasn’t worth it compared to other

breakfast was excellent

special mention to pool staff- dado, danny, robert , melvin, the waiter and waitresses at the pool, steven - bell boy

the spa and pool

the buffet was yummy, and the pool and hot tub were great to end your evenings

pool was a little small and too crowded for such a large hotel.

size of the pool was smaller than expected

one block from beach. beautiful pool area. would book again!

pool area was very windy overall it was very clean.

pool was warm

good gym and very nice rooftop pool area

decent pool

the pool area could be a little more exciting (it's just a couple levels above the parking lot) but

pool didn't get much sun staff seemed stressed and didn't radiate the aloha essence

even though we were right by the beach i didn't like that was pool was pretty small and not heated

pool doesn't get enough sunlight due to all the other tall buildings around it

guests they're allowed to check out beach towels or pool towels everyday

pool was clean and kids enjoyed it

great location and views. great for a family, we have two teenage boys. pool is great too.

pool was nice

the only thing that could be added is some shade/umbrella's for the pool area.

away from the noise, kitchen pool walking distance from the beach, stores parking

i definitely think there should be rules on how late kids under 12 can be in the pool areas

the swimming pool & the proximity to beach.

helpful, checking in and out was swift and room was as pictured and always beautifully cleaned, pool area is fabulous and the hotel location great - a few steps across the road and you are on the

hotel was beautiful pool area stunning views of the sunsets

decent poolside food and drinks but expensive, especially cocktails

the breakfast area and pool needs update. i understand updates are coming in october.

pool was slightly depressing but it really didn’t bug me

pool is in the shade of the buildings so can get cold

pool was a little small

pool could have been better/bigger

nice place for 4 stars way better then hayatt. kids loved swimming pool and fire show.

bar pool pulled pork. dry and not worth $17. calamari rings killer

adult only pool area

rooms could have been a little better cleaned and pool bar food could have been better.

loved the pool area

no enough aircon in the gym

location, the atmosphere is great, the pool and the tiki bar nice, and the best is the ocean view along with the kalakaua ave with people walking, shopping

besides the gym being too small, everything else was great!

rooms weren't sound proof and while we were there it was gradweek so we could hear the kids in all rooms around us, it wasn't really a big deal but if you are looking for absolute sound

we liked the water bar where you could refill water every time for

it does not have good restaurants located inside the hotel. the outside pool is very small.

staff were helpful, pool was great

pool is very small but that's not an issue when you're right on the beach

great location, nice bar/pool area

location, clean room, beautiful lobby to hang out, friendly staff, nice pool/bar area in the 3rd floor, nice open area on the 2nd floor, beautiful decor

the pool was clean and the view of the beach from the pool was breathtaking

pool, amazing views of diamond head and beach; fresh hawaiian morning coffee downstairs; gopro,

the staff were amazing, the pool for the kids and the location across the beach

location, pool, work out room, coffee in room, good view, friendly & helpful staff

a larger, round table in the pool area to play some games on, but everything else was excellent, thx

the pool was just a basic pool with some broken chairs, laundry service -bunch of machines so that was

staff, coffee, pool

pool was great

swimming pool needs a bit of love and renovation

loved having the full kitchen, location was excellent for beaches and shopping, i liked having a pool as well

was no adult section for pool/spa

room condition, friendly staffs, pools, location to beach, restaurants, dolphins

dolphins in a small pool area

direct access to a wonderful beach, and the pool area is also great

the towel place closed too early to where you couldn t get a towel from the pool unless you made it in by 5:30pm

from restaurant, to mini market store, gym, pool and so much more

the coffee was great. the food was great and we loved the staff, the pool just all of it

the pool is beautiful

pool was great

lovely pool and great hot tub