the pool and beach as well as the choice of restaurants

just ask for a room closer to the pool and all the amenities

have visted maui twice and booked the sheraton again for the location, the pool, and the food available at and near the resort

the pool by the ocean, a great view of the ocean from my room.

my kids loved the lazy river pool

pool was kinda small. my only complaint

the hotel gardens and pool were beautiful and had a wonderful small hotel, very authentic atmosphere

pool area seemed average (maybe good for small children

the pool area is less exciting thank other resorts.

more shade is needed near the pool.

the beach and the pool were beautiful

additionally, the pool area and restaurant was excellent

pool/beach boys were also very polite and helpful

pool needs to be heated, it was cold for the duration of our stay

kids in swimming pool splashing and diving

the pool and area could be bigger. it felt very compact. also, the pool was 5-6 feet all around.

not a 5-star resort: before you book, ask yourself how this qualifies as a 5-star resort with a pool and gym looking like the photos

location maid service ice tea at the pool

amenities, laundry included, cold water ready when we play pickle ball & tennis court

main pool was being renovated whilst we were at the mkv and the drilling noise was pretty loud when at

the pool met everyone's needs, a shallow area

the pool is nice with seats and small tables for drinks

location, beach, pool, staff

good facilities, room had big fridge freezer, cooker, fans, tv, balcony, private beach, the pool and hot tub were clean

resort grounds were beautiful, our kids especially enjoyed the pools

the pool was a little cold.

wonderful resort with lots of pools and beach access

main pool and water slide was closed for construction in late september 2019 when we stayed there which

good service at reception desk, towel stations, pool, etc.

the hotel was very close to the beach. the hotel had an amazing pool.

even your partner… nice location, right on the beach with a few restaurants and bars and nice pools and hot tubs

proximity to eateries. easy access to beach. pool area.

you cant get a chair at the pool area+

we eventually wandered off to the pool and had a drink which made it easier to wait

good pool area and nice restaurants on the property

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to airport beach (named for old airport

the fact that the studio had a full kitchen and washer and dryer

the shuttle service to shopping areas was a nice bonus

got a fine room with a kitchen and a nice courtyard (and partial ocean) view in ka'anapali resort at the last minute

the pool area was so much fun and the stars were all super friendly and helpful

the pools are great too but who wants to hang to n the pool when you have all that

like the pool area and the service at the restaurants and the friendly bar

the space in the apartments was great and arriving with laundry detergent etc complimentary.

lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same resort

extra large and comfortable with two full large bathrooms and on main floor right footsteps from pool

the pool was under construction so that was a bummer

pool and grounds were outstanding while the room left a bit to be desired

property, friendly service in hotel/residence and pool/cabana/beach areas

pool is outstanding and along

breakfast ; the cleaning and support staff were excellent - the folks taking orders around the pool were very nice ; bartenders did a nice

were some amenities in the room that were missing ( pizza cutter) - the cold water around the pool areas was not replaced when it ran out ; need more

the lobby and pool were beautiful and the staff was very friendly

pool location parking service can’t wait to explore more of hyatt vacation spots

i was also told that we could rent a cabana near the pool, so we could enjoy the beach/pool during our last day

the pool was a little cloudy but it was a great temp and the staff was very nice

the bar at the pool was also nice to have

friendly and helpful staff nice beach - a bit too much waves for kids that don’t swim

kids swam while we sat and had drinks

and it is the largest (and best) pool i have ever seen (+)fabulous resort pool, gardens, and beach location (+)view, front desk agent with long blonde curly hair, cleanliness and pool area (+)for family with kids to stay there, clean rooms, friendly and attentive staff, beautiful swimming pool area, penguins, flamingo, swans, all these make our family feel happy:)thanks a lot, will come (+)is a really top notch resort with plenty of beaches and pools (-)1 thing the pool policies need to be better enforced to prevent reserving of multiple sun lounges (+) birds, an incredible pool, excellent restaurants, and a wonderful space to just walk around in (+) we love the pool area (+)location, great service, delicious food, useful amenities and fun facilities like the pool, with children's area and bar (+)excellent pool area and location (+)the room was roomy, the bed was comfy, the pool was amazing. the grounds were beautiful

there were a lot of kids in the hot tub, but what can you do. no real fault of the hotel.

the waves were daunting), easy parking, attractive room and balcony with impressive views, huge gym, myriad eating and shopping options, multiple pools

also, signage to the spa was lacking and i ended up walking around in circles and was 20 minutes late for appt

my daughter had a great time in the pool, all the kids there were friendly and played well together without a lot of

of the room (we had a two bedroom) front desk staff (very accommodating) amenities (pools, gym, small convenience store, valet parking) location (walkable to restaurants and grocery

pool deck was very slippery, actually seen someone fall and hurt herself, i also slipped but was

a couple looking for a respite there was no adult only pool, but only a “quiet” labeled pool connected to a very active area and even this quiet pool

need adult only pool.

great for cooking family meals and lots of fun for kids at the pools (safer depths=not deep, 1-4 ft mostly)

clean and comfortable. the in room laundry machines were great.

location … nice rooms barbecue area accessible great in room laundry

loved the private balcony, fully stocked kitchen, lots of room for our family of 6

great location, beautiful ocean view from room, in room laundry.

later at night and had thoughts of maybe sitting in the hot tub but when we looked it was full of kids on spring break

location. also has a a wonderful pool

we enjoyed being in the pool

the pool and jacuzzi. the room was fantastic and large with a stunning view. beautiful hotel.

spacious, bbq grills, large pool with two jacuzzis and slide, right on the ocean - with a smaller kitchen in room that did the

location was excellent beach right there and a wonderful swimming pool and the staff were awesome

the pool and garden areas are beautiful!

even though this is a large complex, the pool area was never too busy (even though we came during the peak season)

the swimming pools

from the pool to the beach or jacuzzi was just a few steps away

liked the close proximity of restaurants and the pool area

the pool, beach and bbq was nice to have, everything was easy access.

staff was extremely diligent in keeping the common amenities clean: pool was cleaned daily and the grills were pristine despite heavy use from what seemed like every

it does not have access to the beach, but it has a pool

pool and the beach are so close to the rooms and it was super convenient to be able to go back for

pool area is great and give you a rainforest feel with all the foliage around the pool grounds

very good continental breakfast, beautiful gardens and pool, very clean, complete !!!

the barbacues by the pool were very nice

the pool in the middle of the resort is not the newest or biggest but everybody meets there for

golf cart shuttle to beach, it was a very hot walk back up the long hill not enough shaded areas poolside

pool area was beautiful and so relaxing, but would really have liked to have had some tropical

had to pay for amenities for the pool.

pool & spa temperature could have been lower, breakfast buffet could have been richer, food variety

at the pool was not that good

he ask us if we want pancakes in the morning we wake up through a very delicious made breakfast fruits, coffee water & orange juice

breakfast could be better with a hawaiian type of breakfast.

shuttle and hot breakfast is a part of the resort fees

rooms location breakfast

the rooms were clean, staff was friendly, and the free breakfast was a great way to start the day before heading out for adventures

pool wasn't kid friendly and very cold.

has a nice pool

i liked that we were given fresh towels for the pool when we needed them

the pool

i didn’t have time to check out the pool, but it looked nice and relaxing

pool was not heated, gardening done every morning outside of room

pool closing early.

our room had a beautiful view and the pool was so relaxing (evening swim and then a cozy chair by the fire pits)

the room was comfortable with great views of the bay from the pool

we loved the view from our room. we loved the pool area and firepits.

airport, pool,

the pool! the pool had poop on it and weren't able to use it.

quiet rooms, comfortable beds, clean bathrooms, friendly staff, fast wifi, nice size clean pool and hot tub

like that the pool, hot tub & fire pit was easily accessible

the hot tub and pool were great

beautiful gardens, pool was lovely.

we love snorkeling on the beach,sitting by the pool, all the restaurant options, playing pool, and both the people we met and the people that

dining menu was very limited with limited options and the food was kind of tasteless we tried the pool side restaurant it also lacks the international food there are no pastas or club sandwich or

the facility was so pretty- very lush comfortable pool chairs/staff was amazing

the pool was nice but a bit shallow, but apparently that s because of water conservation issues

played a great golf course

the pool and hot tub were great as well

we were also told we could use the pool and hot tub

there was a pool, hot tub and close parking

condo has a small pool

to renovations we could not use the pool

didnt have access to the beach club or the beach pool / hotttub - which was why we booked this place we went for our honey moon and not once did

rain flooded the main exit road and interrupted the pool and bar service.

lovely staff great and great facilities. the kids loved the pool and the slide.

the best pool (across the street next to the ocean) closes at 5pm, well before sunset

large pool slide is open only on certain hours so we didn't get to use it

outstanding pools and hot tubs

excellent service, the pool area has nothing missing

pool, two hot tubs, surf lessons beach is a short walk north, other beaches in front & left

the pool area was great to hang out around

location. pool/bar area

pool and spa lovely

i love the beach across the street and the pool area was really nice also

great pool area

no bar or restaurant or bar at the hotel and no bar at the pool.

pool was small and a bit strong with chlorine

beautiful pool, walk to beach. lovely stay. views of ocean from lanai.

beds comfortable, view, pool, beautiful grounds, spaciousness of the unit

views were amazing, tradewinds refreshing, and the pool and hot tub were relaxing

the pool was just ok.

location is great and is walkable to any where you would like to go. pool is great

rooms are small, lots of noise from pool, bar and beach

no ice machines what so ever on the entire property . pool was hot ( it was super hot out tho )

ability to walk right out to the beach, the locked pool, towel service, the store and equipment rental area, our room was perfect with wonderful

realize that there was not a bar and grill- at least not one you could bring your food and drinks pool/beach side

the pool was the perfect temp

love the pool and all the beautiful crystals on the property and the

the pool area was great

the salt water pool, the grounds, the breakfasts, the quiet

place is peaceful - pool and jacuzzi - yoga and related classes - wooden crate (restaurant)

pool was too cold to use

restaurant, laundry facilities, general welcoming in the lobby area, pool and entertainment (great

the pool is very basic and not very big, but was fun for the kids nevertheless.

room, nice to move around the various areas through the gardens, nice outdoor space with swimming pool, hammocks and tables in front of the

the pool area and view is amazing

loved everything from the swimming pool, the hammocks, the beautiful rooms with a great view and the best sunset that i had the

a large lanai was right off the kitchen and living room and was equipped with a table, chairs and lounge chairs, which we loved

fully stocked kitchen with all cookware, dishes, etc

studio room had a full kitchen; ate most meals in; grill on the lanai was great

the room is nice and clean, and the kitchen is well-equipped

in the kitchen and bathroom, but the stuff took care off

all the food on the resort was farm to table which meant so fresh, even the pool food

pool and beach chairs are old, stained and worn out. some beach and pool towels are too old.

best pool, best free class.(activity)

excellent amenities. pool was amazing. food was also excellent.

beach and pool set up were perfect

could use another family-friendly hot tub or two, the two near the infinity pool get a bit full

pools for kids to play, and separate adult pool

liked the pool, view, and activities nearby the hotel

other attractions, but the location is also fabulous to just sit, relax, and enjoy the ocean and pool

hotel was super clean. my kids ages 4, 6 and 8 really enjoyed the pool and the slides.

the pool/bar/lounge area is small, but well laid out

size of the hotel, great breakfast, big rooms, nice staff, beautiful pool area from where you can watch the

loved the pool… rooms…showers…etc

the pool and bar area were stunning and had such a relaxing vibe

the pool area

i love that it's family friendly, that there was only locals, and the pool was open.

the pool was great for our toddler as it started at 9 inches and then proceeded to max 4 ft (i believe)

everything the room was lovely the breakfast was delicious and the pool area was so beautiful

the breakfast was amazing. we loved the pool

good basic complimentary breakfast, clean room, nice big pool, very friendly staff

pool facilities were fantastic

the pool and pool bar closed to early also the construction work

didn t like people saving pool chairs and beach chairs at same time

was a beautiful hotel with probably the best pool in maui

loved the pools, the wonderful helpful valet team and everyone at this property was top notch!

pool

service, ocean view apartment had gorgeous deck with beautiful ocean views, lovely pool

beauty of lobby and pool area

do was offer us to rent a room for an additional night just to shower or the public shower at the pool and public bathroom to shower

over crowded and noisy pool area

pool is quiet and not over run with kids

there was a scorpion in the living room and a cockroach in my kids room

lovely unit, beautiful location on the golf course. very peaceful and so quiet. wonderful views.

staff not accommodating regarding late check out and they never once checked in on us during our stay

should allow beverages to be consumed in the game room for the pool tables and gaming stations (we would have used this room if that was the (+)pool (+)pools (+) impeccable service, beautiful room, and adult only pool made a very good impression for me and my wife (+)room, meals at spago and duo, serenity pool were all divine (+) pool seating was not a problem (+)ate breakfast at duo, lunch & dinner at ferraro's, lunch at the pool (+) privacy pool was good (+)was impeccable form pulling up to the valet to check in, luggage, room service, pool attendants were superb bring fresh fruit, chair and towel setup, cold lavender towels and (+)excellent; serenetiy pool is very nice.

m), covid safeguards, food and beverage quality, beach rentals, game room size and selection,

ocean activities are endless, the gym was fantastic. staff were amazing :)

must mention how great the spa was and their staff

it's very expensive but has amazing facilities- spa, gym, pools,

the location, secluded beach, nice adult only pool, swim up bar

we felt safe thanks to some creative problem solving regarding distanced seating at the pool, beach, and restaurants

upgraded to a villa with a plunge pool and it was perfect for our family

the 10:00 am lawn mowing next to the pool... i mean isn''t there a better time to do this???

everything was easy the service it amazing , we had cabana every day at the pool price was very fair and they were so welcoming ,we traveled with four children and the little

the pool area offers complimentary cabanas, sunscreen, and wonderful poolside bar and restaurant

particularly loved the pool area

the breakfast was okay and the pool menu was okay but the dinner menu at the restaurant was prefix but not well thought out and

we enjoyed the pool, the beach/sea activities and the fitness center

the pool is spacious, yoga and fitness center is very good, plus, you have free yoga classes every