and the kids loved the pool

pool

the pool is nice. breakfast wasn't bad either. room was a good size.

breakfast very good

breakfast was very good and the location was great.

the pool isn't clean enough. it looks needs more chemical .

dated, lift not working, cockroaches in the pool area, very poor breakfast

slow internet, pool was not very nice

on-site parking.

room service is really friendly

to parking was difficult at best

parking: you have to race in the night to get a spot and one of the security staff told me you can

parking is limited, must plan check in on time.

it has limited parking places

the parking lot.

clean and new chain hotel with a pool. you get what you pay for, no more, no less.

was a great stay, due to lack of time we didn't take advantage of the pool, but it was nice to have it available

like the breakfast ended early because we were there for a wedding, so sleeping in was a must and a brunch

clean, comfortable, included breakfast, good location.

room service is not responsive (40 minutes wait)

clean and simple and practical breakfast included

breakfast could have some general options rather than focusing on only mex and japanese type of

we love the kitchen area in our room and full sized refrigerator, comfy king sized bed with multiple pillow

the breakfast was delicious the hotel super clean

breakfast offer is quite limited and not very tasty

wonderful swimming pool and weight room (gym) (-)pool temperature usually is great, but this weekend they had the pool water cold. (+)it s clean, luxurious, and well decorated, the pool is warm and the staff is very friendly. (+)service, cleanliness, pool and fitness (+)nice balcony, pool and gym. restaurant and lounge area was great too.

the breakfast was excelent, and the location was very good.

the free breakfast for all of us.

i would recommend to check buffet promotions though , it was stated kids were free for breakfast but i was charged for both

very nice and professional staff, a very good breakfast, good restaurant and a nice sports bar

comfort and pool

water leak in bathroom floor, breakfast not satisfied. not enough of drinking water.

more variety of menu for breakfast

breakfast was nice but mostly the service great great service

everyone was wonderful, underground parking. comfortable and very clean.

love the little pool in the rooftop it s perfect for a hot day

heated pool was great! it was very clean

prob facilities need something else other than pool area

were great - gym & pool, although the latter was very small

the gym is well equipped and the terrace pool is at warm temperature

i like swimming pool and

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

social time (free dinner tuesday-thursday) - possibilities to make laundry for free - perfect location for working in the industrial park - nice staff - hotel offers

comfortable suites, good breakfast, gym, pool and very useful to have washer/dryers available

breakfast was until 11, but at 10:30 were told that there were no more hot chocolate because we

attention from all the staff and swimming pool!

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

breakfast and pool

breakfast was very poor, same menu of 4 meals every day without vegetables, sweet, just only toast

large rooms, very quiet, great pool, gym, interesting breakfast, easy parking

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

some times pool was rented for party and as guest i couldn’t use it.

pool was occupied for events, guest could use the pool ☺️

like the location, its very quiet the pool area it’s amazing and the bar it’s wonderful

pool was cold.

too cold the pool water

the pool

breakfast and employees

breakfast good enough

swam in the pool daily and enjoyed it 100%

we loved the pool and going up to the rooftop

pool definitely needs attention

room service could improve but no problems.

polite staff. good breakfast. good food and room service.

swimming pool huge and warm

they were nothing fancy but the kids liked to use them

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

was a noisy group of kids staying at the hotel near our reserved rooms, so the staff offered us to stay in bigger rooms

the pool and view of the room

great service,super clean and comfy rooms,really good food in the restaurant, awesome pool☺

hotel was very nice, the room was big and very clean, great view to the pool

that require a few more washes before they are given to clients as they do not dry you had to use pool towels

the bed and the breakfast were excellent. the swimming pool too.

is construction going on in another lot above the pool

very nice swimming pool beds ok bathroom mostly ok restaurant ok

no or poor wi-fi coverage in the garden around the pool

the pool was not heated. .big deal

the beds, the bathroom and the most important when you have kids the pool with a nice

pool was nice but a bit cold

pool was a little bit dirty and nearly alll sun loungers were damaged

there are two huge party rooms and a lovely pool area

construction was going on early in the morning to the pool wall and was noisy.

clean rooms and a nice pool

beautiful indoor pool

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds

pool and the gym

pool

personnel is very friendly and efficient. rooms are nea and clean. breakfast is delicious.

the pool is heated and the hotel is old but beautiful

pool was great, it wasn't cold, but it was cool enough to refresh

pool area is really nice except for a plastic dome from the eighties that causes some sort of

cold water in the pool, breakfast

ception, restaurant, pool, etc) were extremely helpful and

other rooms around guanajuato but was worth every penny especially when looking for a room with a spa bath

beautiful courtyards and pool

we would stay here just to enjoy the spa, indoor and outdoor swimming pool

water in heated pool a little warmer. otherwise perfect accommodation

the sauna and pool were awesome

lovely luxury, beautiful rooms and grounds, deep warm pool, great food, quiet nights sleep & the service from all the staff was warmly professional

the couples massage we received at the hotel spa was relaxing

free parking

good ac, good wifi, very comfy beds and pillows

spa lovely

so clean, nice staff, spa was superb

the location is high on the hill, it was complicated to reach the hotel and get inside the parking

the parking lot is a bit chaotic, but not bad, it serves its purpose

ey even took me to the bus station as the guy was on this direction) and awesome breakfast

will be great if they can include at least the breakfast, they working on that

parking was not a great scenario, but was understandable due to the location

1. strong sewer smell when lounging at pool. 2. inconsistent restaurant schedule.

the hotel has a nice pool, which we didn’t use but enjoyed sitting beside while we read

the pool is nice and clean but it is cold so it's useless except during a lot of heat

pool not heated and remote location no one else there so felt a bit wierd no safe for valuables

the pool is cold and lacks chairs

the facade and exterior are beautiful and it's nice to dine by the pool.

pool was not working

the air conditioning was much needed and we cooled off also in the splash pool

hotel with small and small pool

pool was smaller then pictures, required reservation

it has all of the amenities: quiet rooms with modern decor and air conditioning, amazing food, a pool, a spa for massages, and the best rooftop deck with panoramic views of the city

rooftop bar with stunning vistas

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

it would have been nice to have a bar available in the hotel before 6:00pm.

the rooftop bar was closed

bar is awesome, i don't know why there weren't more people up there at night

my wife and sister-in-law could not stop raving about the basement pool and hot tub

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub