poolside / patio could of had more shade

no towels available at pool side

no indoor pool

the pool being out of order and the lack of communication.

pool was out of order and no one communicated that with us, which was disappointing because that

was clean & nicely decorated with snacks, pool table & coffee

pool didn't look so clean, some of the breakfast wasn't rdy when my family & other guest came down

wish pool was open .

pool was closed

i loved the big room, hard floors, pool, amenities & the location.

pool was not heated.. freezing

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

the pool was still freezing, but such is life.

water in pool was super cold. could not really enjoy it

clean and nice staff the bar and outside the pool and seating area with the fire table was nice

pool was dirty and pool area was dirty as well.

pool is warm

i loved the room and the pool was nice. the exercise equipment was nice

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

pool was open but very dirty

respectful staff and attentive fair prices pool overall, the stay was good.

no pool

i enjoy being able to relax without being disturbed. i'm glad the pool is open now.

would be nice there be a designated smoking area away from the pool area were persons that don't smoke may be at

reccomend if you don't plan on using the pool

pool was ick

great value with full breakfast, clean pool, and most importantly

pool closed early.

no towels by the pool area

indoor pool and gym were top notch

we also enjoyed the pool with friends and family in the morning before checkout and ate the continental breakfast

the room very clean as well as the pool area very nice people front desk

the kids loved the pool

everything was exceptional! staff included. the pool was very warm and hot tub very relaxing.

the pool was dirty, i understand its an outdoor pool

pool and gym

that we arrived too late to go to the pool.

pool and gym

big, had a kitchen

breakfast and there was a kitchen worker who came out every morning and would say good morning while

always clean and great breakfast.

the accommodation was great and the breakfast was excellent.

room was very clean. facility was well kept, staff was friendly and breakfast was great.

breakfast and there was a kitchen worker who came out every morning and would say good morning

truck parking,excellent and convenient which was my first time having to park a

loved the shade around the pool

the yard and pool are such a nice place

they have false information about the pool

the pool was always full ud83cudf1d 0

it had a nice pool and the rooms are okay especially for the price

pool

but no room near the pool

location of our room was excellent, right next to the pool

right in front of the pool with kids screaming

comfortable room by the pool area.

everything was good except pool was a little dirty

pool needs a heater i'm not sure how but even after an almost 100 degree day the pool was

pool, comfortable beds

the pool was nice and fun to be in

view from bedroom window. beautiful swimming pool. pleasant staff.

the pool was lovely

plus there was broken floor tiles by entrance by pool

big swimming pool

large pool was a plus

pool was closed

the location and the pool!

friendly staff excellent service. loved the room close to swimming pool ud83dude01

one of the nicest rooms i've stayed at. definitely recommend and the pool was actually open

the room itself was amazing. the pool was cool too

the pool area was clean very accessible close to my room

swimming pool

no pool open but i understand it is february lol

delicious breakfast,nice pool,perfect location,great staff

clean and pool was well kept. lots of light at night and security cameras

room swimming pool

the pool area was great

liked that there was actual hot breakfast served, the pool was open for use, and the rooms were amazing for our family

the pool should be cleaner but still nice

people were drinking on the pool

quiet, pool and spa were nice

pool was dirty.

great breakfast, pool facilities, location, noon checkout and friendly staff were all amazing

the property was kept clean and the rooms were clean. great breakfast and pool area!

pool was too cold

pool was very big and clean with a pretty landscaping

what i dislike was that the indoor pool was infront of the main event

did not use pool, but it looked nice

it would be nice if they didn t close the inside/ outside pool that early or on the weekends anyway

to be able to reserve a spot for one hour at the pool and jacuzzi!

indoor pool, the water was freezing and the spa not so clean.

under renovations and thus no pool or hot tub

the pool area is beautiful and relaxing by the fire pit was a very nice way to end the day

pool location and breakfast

the pool is beautiful, clean and warm in the cold weather that i really like it

the pool was amazing.

older hotel but was clean, staff was friendly and helpful. pool was fun for the grandson.

my kids loved the indoor/outdoor pool, our room had a beautiful view and the cleanliness of the hotel exceeded our expectations

the indoor pool qnd the room was so beautiful and clean

warm pool

the kids loved the pool

pool furniture needs to be replaced

front desk told us the pool hours are from 8:00 - 8:00 and we saw some people swimming at around 10:00 pm

pool was closed

the pool had green mold.

great location. good breakfast and appetizers at night. great heated pool and hot tub.

pool could be opened a little earlier than 1 pm

my room next to the pool was awesome my girls really enjoyed the day

children enjoyed the swimming pool and slide

i loved the slide and pool

pool full service room service room upgrades lower prices on nights stays specials for couples

we didn’t have enough time to enjoy the pool

the rooms, pool area, and workout area were clean and ready to utilize

the fact that no full breakfast or pool and spa availability.

pool & hottub is out of order

great pool

clean and pool area was relaxing and also very clean

the renovation, location, the location of the pool the rooms the beds everything love this hotel

nice pool

the breakfast was good, enjoyed the pool it was heated in the cold january.

the pool was great! and the room was a good size, plenty of space for my family.

pool was murky

pool did not look very inviting.

pool area is really nice

nice pool with sun nice small fitness

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

the down side is that the pool was small and had pigeon poop every where

more privacy the curtains didn't close had to pull them together and clip with a hair clip the pool closes way to early

the pool had lots of pigeon feces in it.

rooms are clean and great in size, and it seems to have a nice outside pool

the outdoor pool could have been better cared for and honestly the building could have been designed better to

did not try the pool because it was raining

the pool water was not very clean.

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

the pool heater was broken and they won't be fixing it

too many kids in the pool.

the kitchenette, the grill by the pool, free breakfast

i've had better service at cheaper hotels/ 5 star hotels; pool could be a bit cleaner

loved the pool & gym

pool was dirty.

clean and heated pool. satisfying breakfast and good coffee. spacious and clean rooms.

the pool and spa were nice.

the pool was refreshing. the front desk clerks were nice.

chairs & tables outside by the pool need to be cleaned better

excellent service! nice pool and hot tub as well...

pool was accessible and

the indoor pool water was cold not very heated

i like the rooms, breakfast, pool, our rooms

nice clean great location and that the pool stayed open until midnight

i loved the spacious rooms and pool hours

the swimming pool needs some remodeling or something it's a little too dirty

paying for our breakfast. not being able to use the pool after 2 attempts.

was great the pictures where deceiving i thought the pool was inside so disappointed i also left my driving glasses in the room when i called lady was

we enjoyed the pool and the clean facilities.

was a very beautiful hotel but the furniture was stained, the pool was cold, and we had a hard time getting breakfast

breakfast pretty good, the gym was accommodating and the pool looked refreshing even though we didn’t make it

payed full price for the room but the swimming pool was under repair

pool not open

the pool and the staff were amazing

the price was great. the outdoor pool was clean and warm. the beds were comfortable.

pool was closed

the pool was nice with a beautiful nightly fee of the mexican border region

smell of gas at swimming pool

pool was perfect, quiet and relaxing

daughter did not get to swim because covid 19 safety regulations said only 10 could be in pool area and it closed at 8pm

breakfast was delicious! the pool was very clean

no breakfast

the bed, the parking lot, no breakfast, the door

everything else but no breakfast

there was no breakfast. the location was the only positive.

no free breakfast at such a nice hotel

only problem we had was the pool are was been repaired

loved the temperature of the swimming pool and the bartender made a great rum punch for me at happy hour

the pool had a light that was floating on the water.

loved the pool, hot tub, and breakfast i know

breakfast and pool

the rooms are very clean, the pool is nice, and we love the breakfast

was good with a huge selection of things to eat the staff was friendly and they have a outside pool

there was a pool too - didn't have time to use it, but it looked good

in el paso's heat, it was a relief to have the pool

nice pool to take a dip in

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

the pool, size of room, comfort & bar

the staff was wonderful and the hotel including rooms, pool, lobby etc are always clean

the pool needs to be clean it was nice but was a bit dirty with bugs

very friendly when we asked her for a garbage bag to place our wet clothes in that we used at the pool the night prior

the swimming pool is a different location.

i didn’t have a complaint about anything if i could change one thing it would be to have the pool open later like until 12 midnight so that people can enjoy a good night swim thank

nice hotel, swiming pool area is nice for the family

i liked the pool, it's quite cold and was nicely refreshing after a long and hot drive

that the pool was kept up very nicely, jacuzzi also

jets in spa tub didn’t work

entrance was hard to get to. the rooms were hot, but cooled quickly. breakfast was limited

bed was super comfy, the spa tub was amazing, the shower was huge, fridge and microwave in room, clean pool and spa

breakfast was good. good location. comfortable beds.

security, cleanliness, large room , excellent bed employees were super nice breakfast

the pool opens late in the morning,

no heated pool and prepayment before checkin

cleanliness, friendly staff, great service, pool and outdoor furniture very clean, rooms and bathrooms very clean

pool was green.

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

there were no amenities like pool or rooftop or gym or anything though it has a bar and food for purchase

was modern and clean staff kind and friendly, had on site bar with pool table and nice out door sitting area very relaxing

very nice modern decor. loved the free pool table in the bar/lobby area. pleasant bar.

the only downfall was no pool. but overall i enjoyed my stay.

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

there were events on friday, saturday and sunday afternoon/evenings in the bar by the pool

the pool! it needs an update and the variety of drinks available.

the pool was very relaxing with warm water. breakfast selection was great.

the decor and atmosphere are fantastic. the hotel bar and restaurant by the pool are wonderful!

pool is a big plus

pool area noisy from traffic noise

the pool was on the smaller side and was closed. the bathroom was sort of small.

pool should be timely clean especially that it’s an outdoor and beside main hwy

pool was closed indefinitely

additionally the free breakfast & swimming pool was a

swimming pool is too small

the swimming pool has no privacy, everyone and anyone walks by the swimming pool

bartenders at rooftop bar next to pool were very friendly

wedding, pool had only six lounge chairs and patio only six chairs in the shade

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

the swimming pool need to be more clean

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

rooftop bar, pizza oven, and pool

the pool area was incredible and lively

pool was by far the greatest part, the views of downtown from there are great

there was no tiles for the swimming pool

loved the room and pool area. went to ballgame 2 nights.

the pool is excessively dirty and always crowded with too many people.

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

the pool is situated in a private area that is away from the street and traffic, and is located behind

location next to utep and mesa street. close to downtown. quiet pool area. free parking.

the pool wasn’t heated

bed was wonderful pool was great also

lovely little pool & gardens with hummingbirds all around

good selection of items for the continental breakfast

hotel was out of coffee in the main room, if you don't make it to breakfast by 9 there will be

there were no breakfast

continental breakfast would be nice at least sweet bread for coffee

it was very hot in room and there was no kind of breakfast, ice machines were broken

broken ice machines and pool water was way too warm.

pool, room service, friendly staff

the pool, breakfast, lobby, landscape. it is a beautiful hotel.

staff. pool. breakfast

clean rooms and facilities. pool was so so. needed cleaning. staff was friendly.

swimming pool wasn't working but that wasn't any fault of the hotel

the kids loved the pool. everyone was very friendly and helpful.

breakfast & swimming pool

kids enjoyed the indoor pool

indoor pool

and the only thing i was disappointed in was the pool was already shut down for the year

i really enjoyed the pool!

pool looked like it needed a bit of maintenance and the water was cold, was hoping that their pool

pool was closed

size of pool

clean and quiet great outdoor pool

cleanliness of the pool restroom and public restrooms downstairs needed good attention

the pool is not heated but ok

pool was so dirty we couldn’t get in it

the pool was green and smelled disgusting!

the kids loved the pool

a small thing: the pool cabinet was out of clean towels when we went to use the pool, but it was late at night, so no

the indoor pool was open and clean, and the location is great

i liked the pool

loved the indoor pool, hot tub, quiet room with comfortable bed, and breakfast was good

location pool

and the hot tub and pool were open

no pool for the kids

loved the pool and jacuzzi me and my family had a great time! also loved the breakfast:)

love the pool and hot tub

location and a working pool

friendly staff and great pool

the pool

pool was closed for maintenance the entire weekend my daughter and i were there.

we choose it for the pool as we have a 8 year kid, but no pool service

fancy the pool closes so early and opens so late

the pool was drained for the winter

location & pool

the pool need to be cleaned

the pool was open! wonderful staff!

the pool wasnt working. that would have been a nice touch.

value for money, helpful and friendly staff, nice pool to have dip in after a hot day driving

you didn't hear your neighbors at all and the pool was great for a very hot day

pool was clean and fuctioning

and now at the pool and loving

no breakfast

breakfast is fine that was nice and helpful

breakfast with hot freshly boiled eggs, waffles, cereal, milk juice coffee toasted breads

parking lot is extremely dirty/filthy/garbage everywhere, other guests throwing dirty baby diapers

bed was super comfy, adequate parking. good size room

their breakfast was good & the heated inside pool was perfect

comfortable beds, cleanliness, warm pool, good breakfast

appreciated them cleaning pool regularly but took quite a while.

pool

the pool

pool was closed

the pool could have been little bit more clean

pool clean and a nice break from the heat

we could not use pool, arrived hot and boiling hot day and pool was full and sign outside said had pool but was

pool was dirty and had obviously not been maintained

pool and hot tub are great

pool is not warm, so spa is a nice touch

bad thing is that the pool is outside and not functioning, probably because of the time of year though

pool really clean

beds and room where nice pool and spa where great

pool wasn't open but it was still warmish but nothing was bad

excellent service for a great price. my son really enjoyed the pool. very clean.

the pool was nice and clean

corner up past the pool for us to get the uhaul and trailer around to reach better parking but we made it

pool

only thing was the swimming pool issue

the pool even though it could have been cleaned more. also the location was accessible.

socks and beer cans were in the pool area

the pool is newly renovated and a fantastic addition to the amenities

the pool looked like it needed to be cleaned with the net, no biggy.

no pool

staff in the breakfast room was rude and we went to swim and relax but the pool room didn't have enough ventilation to were the chlorine would hurt your lungs smelled alot

had an indoor pool

too much chlorine in the pool

indoor pool was only available via reservation

the pool wasn’t opened

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool

pool & jacuzzi area was taken up by a family that was celebrating at birthday so i didn't get a

wonderful indoor pool

good breakfast