the refrigerator didn t work. no smart tv, poor wifi quality.

were informed that room service would not be provided on a daily basis

the breakfast was good

the kids loved the pool

ds) on the floor

the pool is directly in the opening

liked that we could easily go to our family’s room by using the sliding door which faced the pool

noise level from the pool area was very annoying while we were eating dinner in the atrium restaurant

everything was lovely from the pool, to our hotel room, to the staff

the lobby and pool area are large, unique and make the hotel stand out compared to others.

the airport shuttle and the comfy beds

xcept they don't take you to the terminal just to the train

the room service offering was very good

the gym and pool, though small, were a welcome 'chill' after a day in new york

only the shuttle to the airport could drop you at the door instead of the location that ewr has for all

breakfast, washroom

no breakfast like they said it would be and no coffee

parking spaces. truck was hard to park

tiles broken drunks no breakfast at all

there was no breakfast

the ice machine didn’t work on our floor and the pool was closed.

everything was great from the pool to the breakfast in the morning.

like the fact that you can bring your pets in due to cortina there’s no pool nor breakfast but is is safe and easy to get

grea value for a clean room, included services such as breakfast, fitness, and a pool

the pool wasn't open

location, friendly staff, room amenities, nice pool and exercise room, everything easy to find

and my husband needed a small getaway from the city it was a great choice , even though the pool was closed during a heatwave

pool and spa area so clean

pool and mall across street

bring my family with me next time for leisure and maybe this time, i will take advantage of the pool area

wish there was a pool beds are supposed to be queen but i think they are much narrower

not having a pool breakfast hour finishing at 10am

small weirdly shaped jacuzzi. no pool, no breakfast.

no pool, no bus/train nearby, staff wasn't friendly

there was no pool in the facility.

no pool

the pool ud83cudfca‍♀️ was closed.

no pool or food

pool closed

very convenient, clean, decorated tastefully. pool was enjoyable.

make a sign stating the pool is closed due to covid-19

the absence of the notification on your website (booking.com)stating the pool was opened.

clean hotel, with pool. decent for location

pool was never open and restaurant bar was only opened 2 of the 4 days we were there

wish the pool was open, my son was very excited to swim; aside from that everything met our standards

rooms and we love them all-they are all so unique the breakfast is outstanding

super nice room and the breakfast was awesome.

the additional perks of a wine bar, library, free breakfast, ice cream and candy closet were special unexpected touches too

my room was clean and well appointed, the common areas cozy, and the breakfast buffet was delicious

the complimentary breakfast was refreshing

staff, dscipline,pool

hot tub, pool, hot breakfast and staff were friendly

pool and hot tub

close to new york, indoor pool, free parking and free internet

loved having the pool and hot tub after a long day of travel

i couldn't use the pool .

the pool was nice in a sunny room

the hotel has a 21+ to book policy. and the pool needs a new floor.

room pool breakfast ok

the early breakfast. the early closing of the pool.

their pool was nice and warm and the hot tub was warm warmer

only thing was that the pool water didn’t look clean it was very cloudy that’s the only thing i had a problem

thought that the pool could be a tad warmer and larger due to the amount of people who stayed there

pool and shopping area everything was right there and the bed was very comfortable

the pool was dirty.

the pool could be a lil bigger. other than that, it was an awesome stay!

the swimming pool was cold. we could not swim.

the cleaning! room and bathroom are new. pool clean!!!

the pool was small but perfect size for my two children

big bed, nice swimming pool and gym

and tea machine in the lobby all day long free parking paying washing machine on the ninth floor pool fast internet connection nice, polite staff who help with any inquiries and questions a few

kids loved the large pool

gym and pool under renovation

the jacuzzi/pool and gym was nice the bed was comfortable the bathroom was nice

the indoor pool, the cleanliness, and the staff.

the breakfast buffet could be better and there is no shower at the pool

the pool area was very clean and towels were stocked

i really enjoy the pool & exercise

location, pool

elevator from kids running around after the pool

the location the pool and the service overall

very spacious rooms pool was amazing nice and warm it was pet friendly

everything was perfect and i love that they have a bar and a pool table

everything was great the front desk the bar the staff and playing a pool game was wonderful

was a bit disappointed the pool still is remaining closed due to covid conditions

pool was closed

small pool

the pool has life jackets for little kids to use

clean private location and pool was great.

loved the free parking, indoor pool, glass elevators through the beautiful lobby, very large room (2 room king beds), free

and wash cloths they were already provided in the room including extra toilet paper and the pool opens early love that

the kitchen and breakfast nook were exceptional and there was a shopping mall that was within easy

central location, and nice sized suites with full kitchen.

dining area could be bigger during breakfast rush.

breakfast faboulous

room was good and clean in house self laundry is handy

pool was closed!!! it’s summer!!

the pool and fitness center was closed wish that was stated on website

good location, rooms are clean, breakfast was okay, pool area maintained

clean . kind staff. nice pool. close to stadium. large room great value!!!!

pool could have been a little warmer

the pool never had any towels

pool was something i was not fully satisfied with just because it smelled so much like chlorine and

swimming pool way to small for facility

though we had fun in the pool it could be bigger for the size of the hotel and the amount of guest wanting to swim at the

pool was very small, wish they had a hot tub.

easy parking and close to several good restaurants

with the cleanliness of the room and everyone is so courteous and welcoming and we love the free breakfast, keep up the good

fitness center

we came back played miniature golf, exercised alittle, went bike riding

and we used the local free shuttle service provided by the hotel with no problem

the bar trended was very nice and talkative the pool room was very clean and well kept

only thing that i can’t say i didn’t like but, would have been a plus is the pool wasn’t open

pool closed too early

the pool closed at 7pm instead of 8pm as stated on booking

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices

the staff were friendly and the breakfast delicious

the pool area and the gym equipment could have been better.

they don't have family rooms with small beds for kids , most important

gym and pool

breakfast, courteous front desk

the swimming pool was a plus for relaxing

24/7 gym, pool looked nice but we didnt use, staff were nice and helpful, you can order packages to the hotel

service was great, and my daughters loved the indoor pool.

it would have been good if there was an outside pool

bed location pool & gym staff restaurant