the pool wasn’t open and the staff was arguing with guest

nice breakfast and swimming pool

has fireplace and pool also

the pool never was open when we were told specific times

the pool was closed

issue with shuttle availavilty

they still have no shuttle to airport

airport shuttle. would have appreciated that service.

we really appreciated the complimentary shuttle service as well

need to change name as it is easily confused with sonesta atlanta airport north (we took wrong shuttle first time, taxi took us there by accident the second time)

pool was closed

breakfast, bar and pool area

clean loved the design of it very beautiful my children loved wished the pool was bigger

there were no hazards to worry about in the room and the indoor pool was icing on the cake

they have an indoor pool (would have been nice to have a jacuzzi/spa tub there)

pool not open.

didn t like that the outside pool was closed and the one they had inside was just filthy and smelled

everything i hope this coronavirus go away and they can open the pool up

i love the gym and sitting at the pool.

pool was closed

pool and gym open, must make reservation to use

we chose the wrong dates we didn’t realize the pool wouldn’t be open

the pool wasn’t open

it was for my daughter pool / sleepover and it was a success thanksud83dude00

loved sitting by the pool relaxing we forgot our towels and luckily they had some outside for us to use

meal i had was excellent as was the service in the restaurant i was sad to leave so soon as the pool looked very inviting

pool was closed and that was the whole reason we chose this hotel

*i called the morning of and asked was the pool up and running was told yes it was but it definitely was not working

i was super excited to arrive a bit early and lounge around the pool and swim

no pool open at the time.

lack of pool supervision.

the pool wasn't open yet

pool was cold

the pool was great

the pool wasn’t open yet but that’s about it.

hopefully the swimming pool will be up and running that way my only disappointment, but i had a wonderful stay the place

we didn't get to use the pool that was why i picked the hotel

my stay would have been more exciting if the pool was working .

the pool was not open while i was there but i found other things to do

the pool was closed

pool was closed

the pool was not open, but we still enjoyed the stay.

stand to have some more fresh fruit for breakfast and i wish the pool was open but otherwise perfect and would stay again

the only thing that bummed us out was the pool being closed

the pool was nice, but small

the pool wasn't working.

clean friendly place will be back again my kids loved the inside pool and the breakfast was good and

could have used a bigger pool

that the pool wasn't over we &

are not doing the complimentary drinks right now due to covid also pool is closed for the same

the indoor pool, the spacious room, the cleanliness of the room

the pool was nice and our kids enjoyed the pool.

the breakfast and indoor pool.

it myself no housekeeper because they said they were short staffed but my kids did enjoy the pool and breakfast

and both days they said they were short staffed but would give me the linen to do it myself (pool towels) they gave me 6 hard pool towels

to covid, it was no breakfast, and we also had a little trouble with the wifi

we did not choose to have breakfast at the hotel so i can't comment on that

that their airport shuttle stop working at 2 a m and i had to take a taxi to hotel.

the exit door bar on the left side of the building needs to replaced the cover is missing and my suit got caught

the lady that ran the bar was so helpful and nice and they really did a great job interacting with my kids

we missed the happy hour food/drinks (arrived too late) and the pool/hot tub (closed by the time we finished dinner)

plus there is a pool and a hot tub, unexpected at an airport hotel

attentive for dinner, and when we were in the pool with towels

the rooms were nice and the pool was clean

very clean room, comfortable bed, hot breakfast, pool and jacuzzi

i wasn't able to use the pool because it was closed.

the pool and rooms

the grounds we well kept and the pool was lovely

real tub, prompt maid service, a supercomfortable bed, 100 feet from thw freeway, a real swimming pool, and a real sit down breakfast, allincluded, free

other than the pool not being open, no.

nice pool

the pool was maintained and indoor

ocean and pool view

everything and especially the pool and the hot tub and the shuttle perfect

extra fluffy and extremely comfortable beds, indoor pool and hot tub, nicely decorated

the pool wasn't open no early check-in

location; great fitness center and pool

though the pool on the outside was closed

service and the security guy when over and beyond to make sure my daughter had a memorable pool

the staff was wonderful lady at front desk got me in my room was nice pool view i stayed in 425

we also wanted to swim but the pool was a little on the green side

the pool was a big size with 8ft being the deepest

and there was no pool there

the beds and pool

the pool area was clean

the pool was very clean and lots of fun as well

pool was not open. roof top open but not long enough.

was located a little far from things and everything was shut because of covid, said pool and rooftop restaurant and bar was open and wasn t

pool is a wonderful pool size hot tub which i needed due to personal injuries and not able to enjoy

the small pool

that the pool was closed.

super spacious, friendly staff & the pool!

loved the location, the indoor pool, the on site restaurant, the workout area was a nice amenity, and the overall convenience of

pool was under maintenance so could not use it but the hotel next to us allowed use of their pool

pool not open

the breakfast was good and i loved the pool

we wish the pool would have been open!

has pool and gym, breakfast included the price

were disappointed to find the pool closed and chained shut

could have done with some shaded seating outside by pool

ich is free) and they didnt answer

food at the restaurant was not good quality for the price, nothing healthy for kids other than fried

there was a mishap with room service and i waited longer than expected, but she went above and beyond

lack of restaurant for kids. nice restaurant was pricey for kids.

room service is overpriced, breakfast that was ordered i did not receive all my food i called

it was close to the airport ,had a good burger place and the pool was warm and clean.

don't like the pool close early with it being indoors it should stay ope late

everything great but if you have a pool and hot tub! they should be clean and work.

pool area very hot too much chlorine in the pool and it was something white creamy like in the pool

pool closed, house keeping not available

free shuttle to airport, gym, pool and laundry room available. parking included.

the swimming pool was not open which was very disappointing for my grandchildren.

you could have washed the pool out.

great outdoor pool behind the building (non-street side) which is nice

the pool was closed due to renovations.

very friendly staff, convenient location, nice pool, breakfast... great rooms! a+ experience

shuttle service to the airport was excellent

laundry a must

i like that there was a little kitchen and living room

shuttle to airport a+

everything was wonderful, & breakfast was outstanding!!

convenient, with breakfast included

didn t provide room service unless you specifically asked for it

our room at 10pm was not really, when we got another room, no sheets or blankets, we call her an room service and never came, room was extremely dirty, terrible experience at this

cleanliness and breakfast

very clean and quiet; great ameneties; indoor pool

close to the convention center. loved the indoor pool and gym with top notch equipment.

swimming pool was unavailable as it was undergoing maintenance but that wasn't indicated anywhere on their

indoor/out door pool

there is a lovely outdoor pool and an efficient workout room

pool times

door access of the one door having to go through pool area

pool area could use some work

i wish the pool and gym was open but hey it s a pandemic!!!

pool not open yet despite social distance guildines.

one thing, i wish you had an indoor pool.

no swimming pool

no pool no late check out staff seemed indifferent

yes real clean !!! no pool

the booking website stated this had a pool. no pool here.

like that the property had two pools

it has a bar, indoor pool, and gym

clean room and comfortable bed soft and pool amazing food overall amazing

the indoor pool was what i needed

the smell of the indoor pool not so great where all the gym gear has been repositioned

the pool

nice indoor pool

however the only disappointment is that the pool area was overcrowded and the little ones and big ones could not truly enjoy themselves

clean, breakfast and swimming pool

increase the pool hours. the pool was overcrowded.

cost of breakfast and drinks at the bar was very expensive

shuttle to airport and pay to park at the hotel.

no free breakfast

gym is clean with decent equipment

easy to find. good quality materials in room. enough gym equipment.

that the pool was closed

i wish the pool was all night.

nice lobby and pool areas

the towels in the pool/spa area are tiny - bring one from the room if you don't have your own.

book this hotel, because it was the only one i could find that i could afford with a indoor pool and we was not

shuttle driver was acting like he was a nascar driver

the complementary breakfast was not good. no variety.

we did not take the shuttle because we didn't want to be late for our flight

close to the airport and shuttle service

really was looking for hot breakfast like grits and eggs ect

advertise they have a pool and its not actually open

the pool was closed and very dirty. it smelled a little funky.

pool wasn’t open, which is mandatory when i book a hotel, my floor smelled like mildew, but my

pool shut down

room didn't have a couch & no pool

pool bar and restaurant

was a very disrespectful guy at the pool with his girlfriend

pool was warm

staff are excellent and pool and breakfast

clean hotel near to airport-stayed here fleeing hurricane irma-nice pool area and good

friendliness, location, breakfast, pool

not like that all of the amenities that the hotel tauts was not available especially the indoor pool and the computer room

pool not opened

my granddaughter wants to go to the pool and the water was very cold.

swimming pool under renovations. only coffe in room, no tea. no breakfast in lunch lobby.

shuttle

gym, conference rooms, pool

good food on site and gym

the front desk to the bar to everyone i saw in passing - truly the kindest folks work here

impeccable customer service. bar ad grill...dee-licioussss! thank you.

the pool and the downstairs area wasn't open due to covid 19 but other than that excellent!!

the pool wasn’t open

like the fact that when you came to the front desk they was courteous and friendly and the pool area was clean the fitness area was nice and the breakfast was

i would love if they were able to have a lounging area outdoors in addition to the pool area.

the pool could have been open, really wish it was open

the pool & jacuzzi

pool was closed, unsure why

the pool area was nice and the location was only a few minutes from the airport. .

an indoor swimming pool would be ideal as well and for the cost at least breakfast should be included

the pool wasn't open

i asked for early check in and they kindly accommodated my request at short notice

lack of kitchen utensils

everything, staff were excellent, breakfast awesome! wish we could of stayed longer fantastic!!

literally liked everything about the location, the room was spacious and provided a kitchenette

facility nice. would request to have some type of meat on the breakfast menu.

the pool was freeezing but once in, we enjoyed ourselves

pool was freezing. definitely it wasn't a heated pool.

i did not like the indoor pool. the smell of chlorine was overwhelming.

pool was cold and not enough ventilation. pool chemicals were very strong.

was horrible the eggs only and the pillows was to soft or just worn out and no outdoor pool only the indoor pool and its small but my daughter still had a great time swimming

an outside pool

the pool was green even though we was just for sleep

the pool was dirty, the bed comforter dirty and the bathroom not as clean as it should be

the pool was nasty

this is my 2nd time there this summer and the pool wasn't open.

oh,i also love their breakfast is

breakfast wasn't worth walking down to the office for

breakfast selection was weak

the shower was dirty. nothing hot for breakfast.

i booked this property, it said that the breakfast was included, but the only thing they had was coffee or tea, nothing else, which was

no pool

they didn't have a pool.

our key wouldn't open the door at the pool. the confections were too expensive.

i enjoyed my experience; and, i would love to see a pool added to the establishment (smile

not petfriendly. one way in and out. stairs. no breakfast no pool

pool not heated

pool area is not big enough for so many rooms

has to be requested and when they came they only gave towels and took out the trash, and the pool is very small

there is a beautiful pool on top and the views of the city are amazing

when i booked they also said pool available it was not open just booked the week before she said by no help nice place poor

no inside pool

the pool and hot tub is only in one tower so if your staying in the opposite tower it's a walk.

oh the rooftop pool and jacuzzi

poolwas closed and we were really looking forward to using it

we were able to watch a beautiful sunset from the pool area

pool was supposed to be heated but it was not. ruined the stay for my child.

our kids wished the pool was open but it s still early in the yr

great location and wonderful staff. kids loved the pool.

the pool wasn't available

just didnt like the fact of paying for a full stay, but we couldn't enjoy a nice breakfast or pool time due to covid19, but overall the stay was nice

pool closed for maintenance. neccesary but anyway

was disappointed that the pool was not open

how it was close to everything & the pool area

friendly staff! clean facilities! the pool was great i only have good things to say!

i was able to sit by the pool that was closed, but i enjoyed the lounge chairs and beautiful weather

darker woman at the front desk was so unprofessional had her kids sitting in the lobby waiting to swim

only thing i didn’t care for was young kids riding scooters up & down the street

breakfast wasn't worth the price. not much selection but what was there was excellent.

everything! the gym is fantastic!

fact that we had to go downstairs to the bar area to heat our food in the microwave oven & get ice