parking and access smooth, minibar well equipped

staff was awesome (not so much at the reception, but everywhere else - pool, bar, cleaning (-)the water in the pool was a bit cold for us. (+) we also enjoyed the pool and the surrounding area (+) the pool area is really nice (+) we also enjoyed the pool and jacuzzi (+) lovely pool area that never got busy so always beds available (+) breakfast was very nice and the pool is great (-) the pool is not heated so it was cold when we visited (+)beautiful hotel. lovely pool area. breakfast adequate (+)a super clean new hotel, great pool area, lovely lobby. room's are beautiful and modern.

spacious and comfortable room. good sized shower. free parking.

good gym, good pool, nice staff!

friendly staff, clean and modern. fabulous breakfast!

breakfast was good as well

very clean. friendly staff. excellent breakfast. outdoor pool!! ocean view!

relaxed atmosphere. great massages,lots of beds by the pool.

clean spacious and comfortable, facilities in spa and pool are excellent, food breakfast lunch dinner is superb, and the staff are exceptional

just ask for a room at a higher floor (i was on 2) or one with a balcony facing the pool, if you’re a light sleeper, and you’ll be fine

daily, whole hotel is kept very clean and also has amazing facilities spa, indoor and outdoor pool, tennis court, gym, park, volleyball, coffee shop and salon

a beautiful swimming pool with diving board and sun loungers was also provided

property with nice furnishing, beautiful garden and pool area

breakfast was a cold continental buffet with ham, cheese, fresh croissants and other breads, cereal

breakfast was great, the botanical garden is worth a stroll

staff was very friendly and the breakfast was really nice

it has great facilities like pool, gym and spa

the pool and associated facilities were excellent

loved the pool & spa facilities

the swimming pool and the spa area both were clean, relaxing, and beautifully maintained

the ocean view, the breakfast was really good, pool and sauna were great, staff was nice

quiet location, great garden and nice swimming pool

the pool is very small, sizes should be on the description really

pool small but useable

this is a great house for larger groups with a small pool and a cozy garden

interior, exterior gardens/ pool and neighbouring locale all perfect as was

place, really warm welcome, and a superb swimming pool

the tasty breakfast outside with a superbly cute pool view was unforgettable

we loved everything, especially the pool and the garden, everything was very clean and organised

was excellent, and great to be on the balcony overlooking pool and sea

a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

facilties like wifi, towels etc

breakfast was very good and the service was fantastic

we were lucky enough to have a meal and breakfast in the restaurant which was absolutely superb

my room had big plate glass windows looking out on the pool and garden area

the rooms were lovely, and looked over the pool area and the forest

the pool area could be slightly improved.

everyone was very friendly and welcoming and the pool was an added bonus

host was amazing and breakfast was great. tons to do at the location.

they had let us know that the swimming pool and jacuzzi were out of action, but we really enjoyed the sauna and steam room

the pool, the jacuzzi, sauna, and steam room - we used all the facilities

pool was amazing, room was clean and comfortable

abundant breakfast, friendly staff, good pool and jacuzzi

pool tennis court restarsnt next door

lovely pool, jacuzzi

pool and jacuzzi were a bit cold.

swimming pool room was good

the pool was a great cool off when we returned from porto after a long day

pool and location

the indoor pool was not too cold and was lovely

and at breakfast 3) spacious room and bathroom 4) very comfortable bed 5) indoor swimming pool and gym 6) nice quiet location in

the spa, the swimming pool, the rooms, the staff

we enjoyed using the gym and swimming pool

i used the gym and the pool which were fantastic, the outdoor seating area was very relaxing and the room spotless and

an old decoration ibis, but still modern, pool, nice lobby, rooms, toilet clean, quiet place, good value for

nice place in nature. a pool. friendly staff.

nice place, clean, with a pool

the staff was extremely nice, the pool and lounge area, the bed was also really confortable

during breakfast swimming pool was cleaned

the pool area and tennis court, although i didn't use on the stay, looked amazing and could be used for

and 2 balconies, a large living and dining and another small table as part of the functional kitchen

comfortable beds, good pillows, two big bathrooms, separate kitchen with everything inside

pool area with river views is perfect to soak up the sun, if the weather is not helping you can

we loved our room, the restaurants, the spa, the pool…and the staff are so helpful and kind

outstanding service at every stage, foh, bar, pool area, restaurant

the spa and outdoor pool are terrific

very minor comment but having to pay for extra small things, like a swimming hat for the pool or being asked to pay for a bucket of ice to go to the room, didn’t feel like 5 star

loved the gym, pool and facilities

rooms are spacious and well appointed (pool view recommended), and the amenities are excellent

we really enjoyed the pool and the staff are so friendly and helpful

room with a pool view, great outdoor pool topped up with evening dj and cocktails

the room was big and clean, the swimming pool was great, breakfast was very good.

place away from touristy area, lovely staff, excellent food and service , beautiful swimming pool and a well maintained

the sun sitting out on a lounger in the lovely garden area and dip (my feet) in the beautiful pool

we would have spent more time sitting by the pool and enjoying the view

the pool was amazing, so quiet and peaceful with an incredible view overlooking the duoro river and the

beautiful interior design and quiet location. garden with nice view and pool.

stay excellent hospitality all was perfect and clean

the pool was on the smaller side but perfect for a cool down!

very relaxing pool area and friendly staff.

oom, restaurant, spa, pool outdoor and indoor ) perfect breakfast helpful

only improvement would be to provide a swim pool cap for the indoor pool.

hotel with impeccable service, a 5-star view, excellent pool, delicious breakfast and proximity to the many port houses of vila nova de gaia

during winter you can enjoy the indoor pool, the bar and the spa

the staff are exceptional and the pool overlooks the river

the indoor and outdoor pools are both immaculately clean and well maintained

the setting, the pool, the service, the breakfast, the beds, the shower - all of it

excellent facilities for a family - infinity pool, indoor pool, games room

pool was excellent, overlooking the douro river

every afternoon we would sit by the pool and watch the sunset

the pool area looking out over the river was a highlight

the layout is amazing with an outdoor pool overlooking the river

the place also had a nice patio in the last floor with a pool which had a really nice view

and the small pool and roof top terrasse was very nice

shame restaurant not open in evening upstairs but it meant i enjoyed pool

of gaia - nice spacious apartment and a lovely roof terrace with a great view and even a (small) pool - plus very caring personnel

lovely hotel with great views, a cozy small pool and brilliant staff.

the spa is great

the views, the quality of the rooms, the roof top bar, the pool - everything was great

kids enjoyed their stay, the spa pool, and breakfast

amazing location fantastic rooms great relaxing pool

were a lot of small children at the swimming pool which makes it a noisy area

arrived to find the pool out of order

the rooftop offers exceptional views across both gaia and porto, and the small rooftop pool is the perfect place to cool off while soaking up the scenery

the best surprise was the rooftop infinity pool open until 23:00

the terrace with the pool was great to relax, watch the sunset and basically chill

t in) the pool at the top of the building

a saturday they could do with having more sunbeds by the pool - was pretty busy we presumed from non hotel guests booking a day spa pass

indoor pool was supposed to be heated, but it was cold.

the pool area overlooking the douro river was breathtaking

hotel is very well located next to river douro, very nice to spent some time in the pool; good breakfast, nice room and bathrom with the view of the river

anna the barmaid at the pool side is a gem

the bar was extremely expensive

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

the bar area is also excellent; however, the staff could have been more efficient and friendly.

the best thing was to relax at the pool spa

great spacious rooms extensive pool and spa area

have to pay 10 euro/day/per person to swim at swimming pool, no shower cups in the bathroom, no bell boy until 7am

so comfy and facilities at hotel were fantastic - great gym, delicious breakfast, lovely spa and pool

the use of the pool was chargeable

outdoor pool was closed but it was out of season and chilly so not really an issue

must book this hotel, this is in the perfect location, stunning views, amazing sky bar with pool, easy access to both levels of the bridge levels 1 and 14 - it is needed

location is great and pool is lovely

location and the bar with the pool.

the location of the pool, i wouldt want to swim in there with no privacy from the hoards of people on the bridge

is amazing - breakfast perfect and views during breakfast the bomb - very comfy bed - very nice pool

decor, incredible heated pool, great view of the river, quiet side street, friendly staff, nice breakfast

pity i could have a smoking area around swimming pool. but despite that very good staff

lovely hotel, comfy bed, gorgeous pool. good location

there was no service to the pool when we wanted a drink.

beautiful surroundings, great swimming pool

swim in pool lovely before our drive south

pool was great and clean and the whole outdoor area was great

for quiet vacations and enjoy their private pool in summer months

we enjoyed our stay here so much, although didn t get a chance to use the pool due to the weather

visited spa every day; with its swimming pool and sauna it was extremely cosy and relaxing

i think it would be nice if the spa's swimming pool had water quality maintained more often!

the spa and swimming pool had to be by appointment because of its limited capacity

amenities, including a small gym and indoor swimming pool

the only small thing was limited use of pool for children.

lobby cafe and garden staff friendly and knowledgeable fitness room pool robes

oh, and a great little plunge pool on the roof with amazing views

nice location, good breakfast, rooftop swimming pool with a amazing view at porto

the swimming pool is really small ... and 0.7m in depth!!

lovely small rooftop pool with great views of the he city ideal place to rrest and relax after a hard day's sightseeing

spacious room, luxury swimming pool, and delicious food! of course, the service is also great.

the bar, restaurant, room, spa, pool, etc

would have liked pool to be opened longer. open 8am to 8pm

the fact that there is a swimming pool that is outside with seating is a bonus and the spa was very good

the outdoor area/pool very attractive

the pool is small but salt water and not chlorine and plenty of sunbeds and space to enjoy the sun

the rooms are very clean and big, the garden and the pool is also very nice

a beautiful cafe with great coffee and a nice environment to sit and relax and a swimming pool (unfortunately it was quite chilly when we visited)

the rooftop pool is always a plus and the one here was no different - a perfect spot to chill and relax

great value drinks by the pool, comfortable beds

a little loud, just due to the age of the building. would be great if the pool was heated!

excellent rooms, staff, service, amenities, breakfast, drinks, pool

nice pool jut pity it was not heated

om 9)overlooking the pool area,the bed was super comfortable, breakfast was delicious and open till 11 which was great

loved the rooms, interior decor and the delicious breakfast next to the pool

there weren t many beds around the pool or they were often taken.

had a terrace looking into the garden and the pool area was a great bonus

were after walking the camino and when we went to the pool we could nt get beds to relax on

gave us a very nice room with an out door patio by the pool and hot tub

ol, gym, spa) with extremely friendly and helpful staff at a good rate

we didn’t use the pool etc but it all looked very good

- the staff are very friendly and helpful and the faculties are lovely, including the relaxing pool area

pool and sauna were great

great breakfast, beautiful hotel, helpful staff, indoor pool was a treat

staff to greet you and to serve coffee loved the location, the helpfulness of staff, and the pool

negative would have been that the swimming pool is more of a relaxation pool as part of the spa

unfortunately the swimming pool was out of action for 3 days out of our short stay.

the pool was small and extremely loud with just 2 other people in it. very frustrating

we didn t make use of the spa, gym or pool but all were free to use

pool is a paddling pool

was incredible - i wanted some swim lessons and she organised these around pool opening times with a great instructor

pool was a little chilly, but it was still relaxing.

my daughter and wife loved the indoor swimming pool

we love de spa and swimming pool

the breakfast was nice and varied, and the swimming pool was good too