the room, the location, the breakfast ( (+)fell asleep listening to the sound of the waves and enjoyed the well-prepared breakfast and attentive service (+)breakfast and location were perfect (*) staff was attentive,breakfast was delicious, room was very comfortable,location is impeccable (+) the breakfast was ample and delicious (+) breakfast was consistently excellent and the staff friendly and responsive (+) breakfast was delicious and varied, and homemade cookies were available 24/7 (+) i haven t slept in a more comfortable bed in a long time, or had a better breakfast (+) breakfast was delicious every day (+) i wrote to our hosts to let them know i wouldn t be joining the other guests for breakfast the following morning and asked if they wouldn t mind bringing breakfast to my room

the pool was so relaxing and the food was amazing

love the hot pool, hot tubs and steam room

allowed drinks in the pool.

complaint i have is the staff member checking in guests at the pool was very condescending when asked simple questions such as where do we get the towels

room = excellent pool = excellent view = excellent

can't think of anything. might have used the pool, but it is not heated this time of year.

they have a pool which is rare to find today and it is open until 10 pm

no breakfast and the pool

we were also happy that we were able to book the use of the pool

my daughter didn’t like the echo in the pool area

pool was nice and gym was small, but had a good selection of weights

hottub area is by the pool so it was a little loud

the pool was a bog jit with the kids

the only thing is the pool had so much chlorine in it that my eyes were burning and watering.

not quite ready for unrestricted numbers in the pool.

the pool was a bit cold.

small pool

rooms; friendly, helpful staff; pool and hot tub; close to ferry, shopping and tourist attractions; good tv options; large windows

walkability, indoor pool, room service and restaurant and staff.

location. pool. staff. excellent food and service at the restaurant.

we made use of their pool facilities

was a lovely property throughout save swimming pool facilities could be improved

pool was closed for renovation, but things like that have to happen from time to time

pool a bit too chlorinated maybe

timings of facilities - gym 24 hours, and swimming pool opens at 5 am

added bonus was the great whisky bar off the lobby

no pool, gym, hot tub or spa if that's something you would be looking for

location; gym, shopping, bars (if that is what you are into

late check in and late check out was also good

bar noise until around 1am or so

outlets, ice machine, laundry, and some lights in the room were not working

earlier booking that i had to change, so good value huge room, 2 king beds, good wifi we used the laundry a few maintenance issues, check your door lock, not always locked properly dodgy area, but

staff lying to my face saying their laundry facilities broke the day before

early check in for free (30 mins early)

guest laundry worked well and was easily located

great pool and close to all the sights.

pool closes too early.

the pool, sauna and steam room were enjoyable

walkable to everything you want to see, do, and an awesome fitness centre and indoor pool to boot

i loved the coffee shop, the pool, the staff

pool, hot tub and suana were perfect

location is great. room is clean. indoor pool is great.

location. spacious suite with stocked kitchen, pull-out couch. nice pool, sauna, hot tub.

huge rooms , great price , nice pool and hot tub

the pool was closed

breakfast and food in general was very good . pool and hot tub was nice also

staff is always friendly the outdoor pool is nice in the summer and the pub and restaurant food is delicious and location is right

we spent time in the pool and hot tub

it had a pool to rejuvenate after sightseeing and a great bar for people watching after the sun set

the pool was closed...but most hotel pools were still closed due to covid

with chairs and tables view of park separated eating area excellent variety for breakfast

staff really helpful. lovely room, excellent location and the breakfast was very good.

location, mini kitchen, private balcony

comfortable bed and kitchen

we only found out later, during check out , that there was on the premises a self serve guest laundry facility

small pool for lap swimming

missed a hot tub area at little pool.

the gym and the pool are very small

very clean hotel. great location. inside pool open 7am-midnight.

pillows are a little bulky and can be harmful to a neck. pool's water too cold.

our host, douglas, provided outstanding service and an excellent breakfast to begin our day’s activities

lovely old victoria house. great spa bath!

showing us the room, the spa tub, the support we got for the netflix issue and allowing us the late check out

also the breakfast was amazing

my wife and i booked a king room with the spa bath and it was such a relaxing stay that night

found that when we looked out the window above the pool , there were some planes of glass that needed to be replaced and flashing that was lifting

pool was nice and warm

the fitness facility and pool were fantastic

beautiful, well kept. great fitness facility and son enjoyed pool.

enjoyed the patio off the pool area so much

the mineral pool

loved the swimming pool

the restaraunt the pool and hot tub

the pool and hot tub were great fun for myself and 2 kids.

location, clean room, connected indoor-outdoor pool, hot tub, sauna and great restaurant with the bar

the check in team member was very friendly and welcoming. pool was great! room was perfect

there is a pool in a hot tub and especially like the location

i regret that i didn’t have more time to enjoy the other things (pool/tub etc

the pool

great pool. rooms very comfortable. staff very friendly. would stay again. great experience

we loved all the fun stuff! biking in the snow, pool, hot tub, vinyl listening, ping pong etc!

especially enjoyed the pool and hot tub

the kids had a great time. especially excited with the ping pong table and pool.

we loved all the ammenities including the pool, hot tub, dauna, waterslide, record player, board games, ping pong, wii and skateboards

we were traveling with 3 children so having a pool is always a must (and hot tub for me)

room was upgraded to a suite, the pool and sauna was enjoyable, staff were very friendly, the on-site restaurant was very convenient

clean room and pool accommodation was great for my child

we also made use of the pool/sauna on a couple of days and that was nice after a long day of touring

pool was down

the pool was, unfortunately, out of service when we were there.

hotel looked like it was falling apart the gym was under constructio and the pool was outside

location,very friendly staff,clean room,good service,very nice wifi,very good pool,great value for the money,will be back again

the pool was down we were sad but that’s okay the games room made up for it!

clean, updated, comfortable room, excellent amenities including games room and pool.

recreational area and pool

the room was clean, the bed was comfortable, the pool was warm!

the pool was awesome

we also enjoyed the large pool

we asked for a quiet room and got one that exceeded that - overlooking a currently closed pool in a courtyard, and on a hallway through two doors with only 2 rooms on it

the pool

desk reception was very welcoming and helpful and very kind pool was pristine room was very

we loved the pool and the attached restaurant had excellent food!

the pool area was a great plus during our trip

pool

the staff was very friendly and polite, we had a wonderful stay, we even had time to enjoy the pool

allowed my grandchildren to come visit and come to the pool with me

our kids love having the pool and it was always clean.

nice pool

love the swimming pool and how well they were able to respect the covid restrictions about number of people in the

the pool and breakfast was nice

the amenities included a full gym, pool, hot tub and dry and steam saunas

the heated pool and the gym are also fantastic

i wish the pool is open a little late or 24/7 as my son loves swimming!

pool and gym you can enjoy too

breakfast was fabulous. staff was wonderful. pool area was enjoyable.

breakfast was great. the view of the lake breathtaking.

house on a lake, home made breakfasts, made us go back to our childhood time

exceptional views, cosy fireplace and homemade granola and muffins for breakfast

welcoming, accommodated early check in

i am celiac and for breakfast every morning she freshly baked gluten free muffins

pool area was great

great restaurant options and lovely pool

bay resort & spa is fabulous, our stay had everything that we needed

room with ocean marina view , heated pool and restaurant

no kids in the pool area is a good touch as it allows for a nice adult atmosphere

the pool was refreshing and hot tub soothing

stayed with my mom: we loved the tranquility, relaxing at the pool and jacuzzi

the view is exceptional!! there’s a pool, hot tub and very secluded and peaceful!

pool was perfect temperature

the weather allowed us to enjoy the swimming pool and hot tub which was great

the pool & hot spa were not open for the season

hot tub is nice but a pool would be fabulous!

it had a hot tub, but no pool.

a bit noisy in the mornings and the picture of the pool looked bigger than it actually was.

no pool and little interaction

spa pool jets not working, so we skipped that

hotel is great for large family. no pool. but on site restaurant is a nice option.

it was a tease to see the steam coming off the water and see the sign saying the pool was closed until further notice

no pool or phone in the room.

breakfast ( though there is onsite cafe, paid), no pool

pool was enjoyable and loved the patio outside the pool

the kids loved the pool! we lived how close it was to all the shops (in walking distance).

the pool facility was great for adults and kids

would have also liked adult only hours for the pool area

pool, sauna and hot tub area was clean and comfortable

comfy beds- close to airport. clean and spacious rooms . nice pool area as well.

location close to airport. easy to find. nice pool

included in the room rate: a great spacious room, courtesy bus to the ferries/airport, swimming pool and gym, shops near by, walking distance to the car rental place, full breakfast, just

have the little details like a robe, sewing kit, toiletries, and hot breakfast items and even a pool

pool was great - heated so it’s not freezing

we loved our little apartment-styled room with a living room, dining room and kitchenette

the bed was very comfortable and the bathroom and kitchen were large