location & pool

well maybe that there wasn't pool access this time of year

outdoor pool with small slide

location, breakfast, clean, fire pits, swimming pool,

great location and we loved the pool. we parked the car and walked everywhere.

gym was closed due to covid-19 but website shows it still open

gym is awful

very beautiful clean hotel. great place to stay with kids. great value for the money

of river rapids and mountains, fun circle slide and large outdoor pool and patio seating, best spa and massage we’ve ever been to

we took advance of the spa at margaritaville this trip and it was relaxing

up to the inside pool and felt of the water and it was to cold to get in

know there s trees but there s a lot of leaves in the outside pool and hot tub needed cleaning from people s tanning lotions

pool & hot tub were great

the restroom at the pool is closed

it rained and the indoor pool was getting a new pump so it was close..

the whirlpool was a nice touch and was clean

pool, the amazing breakfast cooked fresh, plenty of space in the rooms & the receptionist was so

perfect location, good breakfast, clean and, good pool.

the bed was comfortable, the room and pool area were very clean

pool was closed

i wish the pool was open.

the pool was pretty cloudy

to top it off, the pool was so relaxing after exploring the attractions all day

clean . has a pool , breakfast, and close to everything

that the pool was in the other lot

no indoor pool or hottub

pool not available but i was very pleased they were diligent in keeping people safe

pool was clean

pool on our end #4 was either completed or mess cleaned up.

one pool was closed

clean pool

only swimming pool may be warmer.

the pool needs some attention

would have been great during summer with pool right outside

wish the pool was open passed 10 pm no breakfast

the pool is small for such a large hotel

i loved the pool and hot tub, both were very clean and well kept

is close to everything with a walking distance the pool was great for our kids they loved it

was delicious, great location, two hot tubs and a slide for the swim under indoor/outdoor pool

the pool and breakfast

the pool was extremely clean and the grounds keeper was really nice

the website advertised a pool and when we arrive there is no pool available

kitchen is there the beds were so comfortable and my grandkids loved there own bathroom also the pool and hot tub was awesome we had a great vacation

we also asked for a room by the pool which we did not receive

space was great for family of 4. pool not yet open so can't rate it.

pool

having an indoor pool, lazy river and hot tub were perfect for evening downtime

the kids enjoy the indoor pool, mini lazy river and jacuzzi

being old and having trouble walking, the steps to pool and hot tub made it very hard for me to get out

right dear strip, kids had a blast with the pool

very spacious rooms, and the pool was very clean.

the pool was also well maintained and clean

not exactly on the strip and pool closed to early

trolley pick up in front of hotel swimming pool was clean and relaxing

the room, porch, pool, & even the area around the motel was very clean

pool wasn’t open or hot tub

we stayed in room 504 (5th floor obviously) you can see the pool from our room including the street that takes you into the town

easy to check in & out . location is prefect . peaceful overlooking pool .

people using pool after 10pm and keeping us up till 2am with their screeching and laughing.

hot tub and pool were also very

the hot tub and pool were very nice and relaxing after a long day of hiking

pool and hot tub open and clean

everything was good love that the pool was open so my kids were able to go for a swim

only thing we thought the pool was heated and it wasn't, but that definitely didn't detour us from staying again when we go

our room was right next to the stairs and the pool, and we had a great view!

the bed, the rooms, the decor, the breakfast, the staff, the history, the parking, the views, the pool, the location

we didn't use the pool but it was really clean

pool was being repaired. we had hoped to use it after hiking.

great pool and afternoon snacks

people smoking cigar at pool side

i wanted warmer water in the pool...and they did it...can't complain.

the pool was okay for the price we paid

a little tlc in pool room

everything was great! staff was super nice and rooms/pool was very clean.

pool was cold, and so loud in there it is inside, but echoes are loud

the hotel was clean, breakfast was well stocked, parking was available, pool was crystal clear

great stay pet friendly and my wife noticed that they have restrooms located a few feet from the pool you don't have to go back to your room to use the bathroom like other places we have stayed at

the pool was well kept and family friendly

pool location staff

rooms big and spacious. very clean and the pool was very nice.

swimming pool was great for myself and 2 teens

also, the pool chairs and rocking chairs were replaced with a more modern look as well

the pool was clean and nice

stay here 2 times a year spring and fall , we love the rooms by the pool, the location is fantastic you can walk from the hotel to the main street

pool, location, room, staff

the pool was open 24 hours, and was very very clean

it was very homey, the staff was amazing and the pool was open 24 hours

the pool was ho and nice my son enjoyed

the pool could use some care.

the fireplace by the pool is awesome

the parking,pool, jacuzzi and the beds where very

have to take the kids through the hustle and bustle of downtown as they have a full family center pool and hot tub as well as fire pits and grills for outdoor cooking and s'mores with the kids and

the pool and hot tub

the pool was nice

loved the blackout blinds with photos of the young bears that visited the pool area

pool was great too

great location, loved the pool and the room was nice!

also liked that the pool was an indoor pool

the indoor pool was big enough not to feel crowed and the water was warm

very clean and comfortable. breakfast was good. pool was warm and clean. easy walk to downtown.

pool! hours could be expanded to midnight though!

beautiful rooms and the pool was the best we've ever seen

the pool area is so inviting and the outdoor sitting area with the bear swing is wonderful

the pool area was well kept and clean as well

i loved that the pool was open until 10, i loved the view and the scenery.

the stopper in the spa was small but it did stop the water

spa tub is amazing

was nice inside the room . spa tub was very nice . really really loud though .

was a little bummed out that the spa that was listed did not work in the room

ask for bath salts for spa tub

stay here a lot and it is always a good place to stay, friendly staff, love the indoor pool and hot tub

pool was clean but it was much smaller than i expected

heated pool and hot tub was excellent

the pool location isn’t great and not the cleanest.

the indoor pool was nice and warm

fire pit, jacuzzi and pool, immaculate and towels were always available

the pool was great, too

that the pool was cold and the hot tub was out of order.

hot tub was not very hot and jets wouldn t work for us which no big deal, also the pool is indoor only not outdoor but that s great if it s a chilly day

the lobby, outdoor patio, and pool/hot tub area were amazing and unique

i had to complain about anything, maybe the location of the hot tub in the pool area

the property is in a beautiful location. the multilevel indoor pool was extremely nice!

at the restaurant the amazing bar staff and the awesome views and my son loved the slides in the pool

my younger teenage children did not care for the pool. hard to swim for older children.

pool chlorine levels felt too high

they would had umbrella at the pool my mom's in a wheelchair doesn't swim but likes to enjoy watching the kids swim but there

from the gorgeous rooms to the awesome pool, this property far exceeded our expectations for the price we paid

our own swimming pool that way i didn’t to drive

the pool was alittle bit from the hotel room but it was doable .

pool and hot tub wasn't available during our stay even though we where told it would be so that was

jacuzzi and pool were close, but it was winter time so there no way we could get in with so cold weather

lovely rooms with balconies and pool

the pool was clean but seemed run down and needed some tlc

i was taken back as one approached me as if a guest and just strolled down to take a dip in the pool

friendly staff, great location, wonderful view, great breakfast and the pool was very clean.

pool was small cold and looked dirty, also there were no pool towels

the indoor pool was excellent and breakfast.

my grandson loved the inside water park and pool

no towels on pool room

to downtown , rooms were super clean and good size , pool / splash area were awesome

there was no pool

didn't have a pool it was field in

free because there was an issue with the internet being down and no working tv, no shower, and no pool

no continental breakfast or swimming pool.

only thing i didn't like is they didn't have a pool.

quiet, nice pool, big tv in room

the pool was nice and the vintage

the pool and surrounding area is exceptionally well kept

nothing to complain about. nice pool clean and well groomed.

pool not open late night

always chose a hotel for its pool and fitness center

the hot tub and fire pit were very relaxing, and our daughter loved the pool

temperature of the pool water could have been warmer

was a little pricier, but also had amenities like the indoor pool and being pet friendly

pool could have been a little warmer

i believe the level of indoor chlorine was too high 'indoor pool ' it hurt my eyes

people working on the pool was loud

wonderful location very clean indoor pool was nice lots of amenities

loved it we came up there for fathers day my kids and husband loved the pool i loved the bed it was very comfortable

pool water could have been warmerhad a wonderful stay and great place to stay for couples or

the jetted spa tub

lack of ice machine and wish breakfast area was bigger

the kitchen very small and poor breakfast

they allowed me a late check out until 12:00 beds were comfy, tv worked, balcony was nice with a couple of chairs and

this is due to the fact that no kitchen exist

i couldn’t find one thing i didn’t like besides the pool chemicals were wayyyy too strong

chic room, wonderful pool, water park for children super

the pool could have been a little warmer but everything was great

indoor pool/ water park areas are great for the kids

very nice appartment. great pool for the kids!

dog friendly. pool was amazing. clean rooms.

pool was not cleaned!

2 sinks in the room which was very helpful, i had 2 kids with me and we were very close to the pool which was also helpful, the bed and pillows were so comfy

the walk up sidewalk ramp at the pool is steep and slick

pet friendly breakfast pool

wish the pool was fixed

even though the pool and spa area was closed they might could have had it cleaned up a lil better

don't know what is going on with the pool but it would have been nice to enjoy

pool needed to be cleaned

we did not try the breakfast or the pool

i love that you have a nice look at the forest from the pool and hot tub area

the indoor pool was being remodeled

the indoor pool needs to be warmer

the indoor pool was closed

we would like to see the pool areas open later

were disappointed with the breakfast, we were expecting a hot breakfast not something to put in the microwave

breakfast area could be bigger, very crowded, and didn't have many healthy choices for breakfast

we had the breakfast and it was just enough and a cute cabin setting

location - right by the park entrance, the best breakfast place in the whole state, and the main strip

the continental breakfast is great

typically not needed in winter, although our room was very close to the indoor pool & hot

great pool for swimming

and pool were very clean

friendly staff. great pool for kids.

we found a spider in our room. the indoor pool wasn't heated.

the indoor pool, and hot tub were a great was to relax after shopping

stayed in a poolside room and the pool was literally 10 feet from us

stay the staff was all very friendly we talked to everyone from the pool guy to the housekeepers and everyone was so nice the pool great the food was great we will

is a little humid from the pool, but that's to be expected

pool was nice but definitely showing some wear

pool is heated but was too cold for me. grandkids were fine with it tho.

more lighting in the pool

the pool was nice, but the pool area could use so.e updates.

pool is detached from the main hotel in another building, but not a big hassle

you had to walk out of the hotel to the pool

we had the pool to ourselves

room phone didn't work tried to call the front desk 8 times an never got to swim in pool because water was really

water in the pool was cold

pool

hotels pool was not working at all and the water was green

never got to use the pool and jacuzzi

the room was amazing and my daughter loved the pool

i was unsure about staying here as we normally stay at the hotels with an indoor pool (for the kids) but it was

the pool and grounds are very nice

pool (heated and with towels) and hot tub provided a nice place to relax after a long day

the staff were very friendly. the room was excellent. we really enjoyed the breakfast.

front desk folks were friendly and helpful. the breakfast was wonderful. close to downtown.

the fitness center did not meet expectations. was not able to use equipment safely.

location, clean room, fireplace and balcony was a plus, staff was friendly, pool opened late for kids to swim

the breakfast was especially nice and the fitness room was great to have as i like to exercise

indoor pool and hot tub are great

great location overlooking creek. great indoor pool with waterfall. pleasant and helpful staff.

pool area was very nice

the outside and inside pool along with seeing a bear

easy access to the strip. easy checkin/check out. love the indoor pool and hot tub.

pool and hot tub were open

breakfast and location was great. pool and exercise room was also very nice

it didn’t have an outside pool.

nice indoor pool and outdoor hot tub

enjoyed the indoor pool and the outdoor setting with the fire pit tables and creek running along the back,very

having access to a bar and restaurant, as well as everything outside like the hot tub, indoor pool, and fire pits

loved the pool

the pool area was great. our kids loved it!

very clean property, pool was great for the kids.

the restaurants and the pool! the rooms were also very clean and spacious

no pool

breakfast was good very good breakfast and walkable to the strip the staff was very friendly the pool was good and

the pool was dirty 

pool closed early

the pool was extremely cold.

we stayed in room 123 close to the pool

are handicap and we were on ski mountain rd away from everything we like to stay in pigeon forge pool was closed and dirty a

it was a nice stay! we enjoyed the room and the balcony. the pool was nice too!

wanted to swim butthe pool was unavailable

love the pool and comfy rooms

had a full kitchen in each room. rooms clean and very spacious.

cleanliness and the proximity to restaurantsrooms are spacious and convenient kitchenette

wide rooms, with full kitchen, refrigerator, microwave, utensils and all essentials needed

the suites include a kitchen!

the room is clean and spacious. love the kitchen although we did not use.

place was perfect everyone was so nice the place was super clean and the breakfast was

very friendly staff. very quiet. weekend breakfast was fantastic.

the room was comfortable and the made to order breakfast was a great addition

the weekend breakfast was very good

the breakfast was absolutely fabulous

nice but charging for indoor pool water park a bit much

the heated pool was amazing

the water park which is just 2 slides a pool , hot , splash area for the kids, the water was so cold in the kid area and the lazy river

2 slides and a mediocre lazy river with a murky pool was not fun

we were close to an outdoor pool, mini golf, and a bar area

the kitchen was great and the place was clean and comfortable.

the water slide didn’t work and the chlorine in the pool was so strong my daughter’s eyes were horribly swollen and irritated

it was quiet had a pool and they were keeping up with updating the property

everything was very clean and the pool was really nice

the grill and pool area were nice

also, the family side picnic area & grill next to the pool w/ the lawn chairs

clean convenient great staff clean pool

they have life jackets for kids at the pool in case you forget to pack one

the beds were amazing. the pool was nice.

the pool had heated jets which was very nice at night

kids loved the pool

loved the heated indoor pool and the breakfast selection was great as well

pool times were not great.

we would love to stay again so our grandchildren could enjoy the indoor pool

the pool was way too cold.

my family loves how warm the pool is and how amazing the staff is they are always smiling and so helpful

no pool.

it was a nice stay, kids enjoyed the pool, there are activities across the street, `the track` ago cart park and kids area, and some

the pool wasn't clean

pool was a great size

pool was always closed

pool closed too early

live music was great. nice pool and grandson loved the arcade.

i liked convience pool and lazy river

everything. the pool, lazy river, restaurant on site, the big rooms!

the loose track randomly at the pool/ not a huge deal but they need more trash cans around or someone doing walk through

pool was nice but not much of a shallow area

pool closes at 10:30

homeless man in pool in clothes

office helpful. room clean. shower great. pool refreshing.

the pool was clean and open to a decent hour

too far from the breakfast and pool

only thing that wasnt near us was the pool and the office

good location, great hot breakfast, clean pool, and nice balcony and view of water and ducks, geese, etc

to cross the street to get to the pool

lower level of parking garage closed, so had to leave truck across the street on other side of pool

i really liked the price and the pool and hot tub being open

pool could have been bigger and could have had a kiddy pool so we wouldn't have to worry about the

the pool was very nasty it had trash in it

great location, nice clean pool

it’s convenient to all the shopping.my kids loved the pool

the pool is small, but clean and there is a very nice fire pit.

the pool was also nice

out side the balcony , fire place nice we didnt use it being in the 80 , close to everything , pool nice , the staff very helpful and nice

very nice room, pet friendly, swimming pool, view of the river

between them and the kids screaming in the pool that belonged to the condo next door we couldn't really enjoy the quiet, off-the-strip

everything was clean and pool was awesome. hot tub was awesome

5/5 pool was a 4

wonderful hotel. very clean, pool area was nice and clean also. beds were comfortable.

room was clean as always and the indoor pool and hot tub are wonderful

indoor pool and hot tub, location was great!

pool was very small. it was not close to hotel.

that there was not a pool

love everything about it except except the pool area would be nicer if it was a little bit bigger in a little bit more private

no indoor pool

thanks for letting us grill out at the pool

location, clean, and the pool was great.

breakfast, pool and hot tub

food, room and pool

pool was nice a little small for too many people but still nice

swimming pools met everyone's needs

enough water in it, it made a loud gurgling noise the whole time we were outside but the indoor pool closes at 1030 so if you don't get back to the hotel and over to the indoor pool by then to

pool was very clean

my room was pool side which was a plus for my son

like people that were not staying at the pool may have been accessing it until late

front desk was helpfull both indoor and outdoor pool areas were great

the pool was on the smaller side so it was difficult to swim at times with so many people.

the pool area was clean and had plenty of towles

front desk was very helpful and nice anything u need they was there to help breakfast, was good pool was nice, at first hot tub was not working but they was on it

i was very pleased with the room and the pool

the pool was a little small

the pool and 1 story slide into it

the pool

beds were uncomfortable,the indoor pool heat wasn't working so we were able to use the pool

love the cleanest of the room and the inside pool

i think the pool should have been open later than 10pm

the pool and other activities were fun

the swimming pool could be warmer

came during winter, couldn't take advantage of the outdoor pool but already planning a

spacious room with everything we needed. great location. pool open 24 hours which was great.

pool being 24hrs

i loved the pool and used the adjoining sitting area with my dogs

just no indoor pool or hot tub

we asked for extra towels for room and pool several times and it was never a problem

and they had a cute pool, which the kids loved

room was nice. good breakfast. pool area was really nice. parking was limited

pool and excellent staff, kezley was very nice and gave good advice for where to eat

the swimming pool was very clean

the pool was nice

the pool is small but it was nice refreshing and clean

although we didn’t utilize the pool, it looked very nice

great value. close to everything. my kid loved the pool.

pool

i also liked the pool

rooms were clean and the pool hours

clean room and pool

pool is small considering some of the surrounding hotels have slides on theirs

nice small pool

that there is no indoor pool

pool was up and going

outdoor pool

i can only wish they had an indoor pool but everything was great!

pool was closed for season and it was 85 degrees out no tables outside to sit out

it was large enough to kick back and relax, the pool was clean, and the other guest were polite and curtious

good breakfast. .nice pool

no inside pool.

the pool was not very big

small pool

it's no hilton or marriott but close to everthing, has a pool and we felt safe the whole time even when the bear came to snack from the dumpster lol

clean, friendly staff, and a wonderful pool

elevator was kind of weird and the pool was ice cold, the color of the water looked off

they had a pool. the room was plenty big.

location and pool

pool had a lot of chemicals and metals and turned my blonde hair green which hasn’t ever happened

nice staff. great location. clean rooms. pool was clean.

the remodeling and new beds are nice. pool looked recently refinished also.

wish they had an outdoor pool since its so hot in the summer months but the indoor pool was the perfect size

pool was dirty and too hot for the summer weather , don’t need a pool heater on in the summer

the rooms are very nice . and i loved using the outside pool

the pool was a little bigger and that you didn’t have to go outside to go to and from the pool

jill was so friendly during check-in, the indoor pool is nice and clean, the property is well lit and my daughter and i felt very safe

only thing i didn’t like was people allowed to smoke at the pool

close to attractions. loved the outdoor pool.

we loved the pool

enjoyed our stay there and our grandchildren love the indoor pool

nice room comfy bed indoor pool

the hours for the pool and hot tub. i think it should be open longer

in a separate part of the hotel from the pool

was great, the fire pit is so relaxing after a long day of area attractions, and the indoor pool was super clean and well attended

the hot tub and pool being open later. my room was awesome the spa bath was amazing.

the rooms were clean and nice and the pool was awesome

love the indoor swimming pool

indoor pool was open

the pool area looked a little worn and some of the pool towels had seen better days.

also have an indoor pool and give you a coupon for breakfast at the restaurant across the street

the kids loved the indoor pool aswell as us adults

i was also disappointed that the pool wasn't on site

pool access to be closer to actual motel and choice

only thing i could say anything about, and it s not really that big of a deal is no pool and no snack vending machine, unless i missed that somewhere

no pool no breakfast

ich they may have had this, didn't think to

good value. clean room. comfortable bed. good location. nice swimming pool.

the pool was small.

pool is smaller than expected

they have a pool and there's an elevator which is very nice to have

would be lovely if the pool was heated but overall nothing to dislike

we loved that a movie was shown at the pool area every night with popcorn

the rooms were comfy, the pool area was great (loved the movies) and staff were all really nice

from the room to the pool and hot tub

pool on the cold side for winter

the breakfast is absolutely amazing and i love that the pool is open 24hrs because if wi get back late the kids can still get some pool time in

friendly staff nightly movies by the pool with popcorn free breakfast

pool, family friendly movies on large poolside screen, free popcorn

the pool was freezing while the hot tub was scolding hot

loved that the pool was open 24 hrs, and they had sliding doors next to the pool area with a fire pit

exactly what my kids wanted with the pool and hot tub

clean and the swimming pool was the best part

the pool was excellent and the workers was so friendly!

rooms were clean, had a swimming pool which we didn’t use but looked clean and well taken care of

love the pool and very conveniently located to pigeon forge!

comfy bed, clean, nice pool, and great location on the strip close to everything.