the pool

grandson tried getting into pool but couldn't

pool was a perfect temperature which is very important for young children and the elderly

the pool was warm so i did like that .

staff, clean pool area and good hot breakfast and coffee every day

the pool chlorine levels are way to high, it dried my skin really bad and left me with cuts

front desk staff was amazing! breakfast was great! and the pool was fabulous & super clean!

great pool and location

the room was clean and updated,the swim pool was warm and hot tub was hot,breakfast was good.

i would like to see what the hidden charges were for , i didnt use the pool , gym or the free

we really like the pool and hot tub

breakfast available, pool available, close to my family.

room, comfortable beds, great breakfast, helpful and friendly staff, nice pool and jacuzzi

hotel was, how friendly and accommodating the staff was, there’s plenty to do: in-door swimming pool, casino, bar/restaurant, and my personal favorite race track horses

the pool looked really nice definitely gonna use it next time

the pools were nasty dirty. pool was super cold.

sway from. home and had a pool

private birthday kid party at pool, many adults drinking to excess, a child nearly drowned

pool was a bit crowded

they have a pool that opens up at 6 am which is extremely early and i absolutely loved overall and amazing

easy check-in, breakfast, and reasonable price

the continental breakfast met our needs. the room size met our needs. the bed was comfortable.

decoration of rooms & breakfast room nice

breakfast was as expected

friendly and quiet and delicious breakfast.

friendly staff. nice large clean room. the indoor pool and spa was really nice.

breakfast for kids pool area was nice

pool and hot tub were great to unwind

the pool area was clean and comfortable

loved the room!! free breakfast and a pool.... amazing

clean/warm pool & hot tub

there were unusual rules posted about use of the pool (eg 1 party at a time, 1 hour limit, once per stay)

the pool need to be cleaned

it was what we expected for an older hotel didn't like the fee for the pool for another guest.

very clean. very quiet. very cozy. great staff. clean and warm pool.

lively atmosphere in the pool area

great location, clean hotel, great restaurant and fun pool area.

the last couple times the pool felt colder,

it was quiet and had a nice pool.

had a nice restaurant pool and pool side tables.

the jacuzzi room and the pool staff was exclent as well#!

• pool, spa and sauna were not crowded

great warm pool. breakfast was delicious, lots of variety! quiet area, not too busy for us.

hot tub was clean, so was pool

room is a bit small but good quality pool was very small also

loved the bar and restaurant area

love the location, outdoor hot tub, onsite bar and restaurant!

the restaurant, matchstick, had a great menu and we enjoyed our room service dinner

loved the outdoor fire pit and will use the spa services during our next stay

menu, lobby amenities, cheerful staffers, infused water, parking convenience, zen garden, room setup, balcony, privacy, keurig java setup, gr8 bath & body

the room and everything that was in it the pool ,,the fire place ,,no smoking,, the only thing was a mircowave fridge and ice on the floors

no pool

no pool or hot tub

tap beer (all of it) in the bar had a problem with the lines. tasted and smelled like manure.

spa tubs seemed louder then normal and we couldn't adjust the jets

fabulous staff - especially the gal in charge of the breakfast area! pool was lovely!!

pool was bath water warm wonderful

the pool was a comfortable warm temp, we loved it

kids liked the pool. it was very quiet. good location!

pool is open late (until 12:00am when we were there)

pool and the hottub are open until midnight but they didnt even come to shut down until like 1230 i

staff were super friendly, and great that the spa/pool had a cut off for kids

pool and hot tub were great

loved having a hot sub & pool available!!

the pool was not warm

the pool was nice and convenient location to everything.

pleasant staff, great room, incredibly comfortable bed, the pool was perfect

we like everything, friendly staff, good location, good pool. and the breakfast.

the pool out of order,upgrades

the pool and hot tub were so clean and wonderful to relax

the pool area was nicer than expected.

pool was filthy and super cold

there was no mildew smell, service was swift, the pool was fine, everything was clean, many of the bad reviews are false, for the price this hotel

dirty pool

the pool looked awesome

we didn't use the pool or fitness area, but it looked nice

the only thing i’d complain about was that the pool and jacuzzi were not working.

fancy rooms, clean, nice pool

got locked out of the pool area when i stepped outside to enjoy the sunshine on the patio

the pool and pool area could've been better.

they did not dry off after leaving the pool area and the floors were wet and slippery

breakfast was wonderful, we enjoyed the pool and the room was great

friendly staff, pool, coffee, breakfast.

the pool could have been open the due to the virus it wasn't

in door pool looked really green. like moldy algae green.

staff and location, great waterside in pool! nice selection at breakfast too!

had pool towels, and extra pillows ready

the pool/hot tub were great

i would come back and the pool area was awesome

pool water temp was cold and no towels near evening

pool was child friendly

we loved the room and staff was very welcoming. pool area was clean and fun for kids.

friendly, good breakfast, great pool and slide for kids and hottub for adults after 10

we loved the variety of breakfast foods, the room, the pool and the staff

the door to the outside in the pool room was opened while our kiddos were swimming it was freezing

the beds were comfortable. the indoor pool. close to hiking trails

hotel was clean, management stuff was attentive, pool was great, and in general we will be back in 3 months for our next visit to the area

the pool was amazing

the pool is great

wish they had pool towels

the pool was nice and hot breakfast was great

nice pool and family area

the pool and hit tub facilities were large and well maintained

went to the hot tub and there were a bunch of little kids screaming and splashing water from the pool on her

nice pool, hot tub, sauna etc

pool was warm which was good as the hot tube was broke down

enjoyed the pool & hot tub

the pool area was great

restaurant was excellent, pool area was well maintained

other items like swimming pool, parking, refrigerator (it actually was cold right away) and microwave were very good

there were a few dead bugs in the pool area.

pool much smaller than appears in ad

consider an adult only time frame for the pool/hot tub area (example 9pm - 10pm), sometimes the moms/parent need a quiet time without the

clean! friendly staff! crystal clear pool/spa. good shower.

noisy in pool area.

check in staff and breakfast.

breakfast

excellent buffet breakfast

the breakfast was great and i loved the late checkout time

breakfast was great, but shut down exactly at 9am, coffee, milk, all leftovers

it wasn t that clean they didn t have a pool and the staff was grumpy

spa was closed no notice still paid $200 for 1 night, no pool

used pool towel hung up in closet area

irlpool) was out of order

no pool

friendly staff, good breakfast, and clean pool.

some facilities do not be available for a long time such as a pool

the hotel also has a patio off of the breakfast area and indoor swimming pool and it has a gas fire pit that is nice to sit by

elevator & the outside door from the pool to the outside patio was broken, also the gas fireplace we wanted to sit by wouldn’t turn on

sooooo clean, sooooo well located, the friendliest staff, quiet, great pool, yummy breakfast!

pool was not working. very disappointing

the pool was a bit too cold.

the pool area is cold

pool was closed our entire stay, shower was filthy and our room was 30 minutes late

pool was lovely

that the pool wasn't open, but i understand

i don't think it had a pool/hot tub

the pool was close

room and amenities were great. bed was very comfortable. pool was great.

the towels were not stocked in the pool area.

love the pool and pool view rooms! their suites are amazing. this has become my favorite hotel.

pool was great service amazing and quiet at night

pool and hot tub was clean and accommodated a good amount of people on the weekend for parties

restaurant attached had amazing food, the pool was clean and refreshing, lots of shops down the road and our room was amazing, spa tub was

let too many people into the indoor swimming pool

pool was great

pool

the pool was under construction

the pool is the perfect size

nice to have a pool and exercise room available

to leave earlier than breakfasthours

nothing i didn't like but a continental breakfast would have made the stay perfect!

was only the starbucks for breakfast, and no free breakfast

no free breakfast

that we had to pay for breakfast

the property was super clean. loved the pool and hot tub. breakfast was yummy.

was very clean, hotel staff at the front desk was very helpful and attentive, pool was clean, hot tub was clean, room was very clean

clean heated pool and very warm jacuzzi with plenty of towels provided

we called housekeeping when the pool towels needed restocking

they had a hard time keeping up with clean towels in the pool area.

we went to the pool instead

the room layout, free laundry and swimming pool.

fireplace out front was very relaxing my kids live in the pool it was great

delicious breakfast, fun pool, and aesthetic public spaces for gathering as a group

pool

had to ask staff to turn lights on in pool

clean, comfortable, pool, helpful staff

like that there was no pool when it said there was online

clean, friendly, no problems. pool area was warm.

the pool was wonderful, if a little on the over-chlorinated side

rooms, pool area, absolutely love this hotel and staff!

the pool area was spacious, clean and so inviting

pool/spa area were top notch

the pool is always warm compared to most hotels where it is just above freezing

basically a spa at our fingertips- great hot tub, nice sauna option, we even sat in the little pool because it was warm and bubbly

that the pool and the bar isn’t open yet or the restaurant

pool

i like the room and the pool and staff it was great

i really liked the room and the pool.

the pool was little bit cold for my tasting at 5:30 am

the pool was very welcoming and clean

litter in the parking lot, swimming pool not available.

the screen in the room was torn out and the pool was closed

the pool wasn't open

the manager let me use the pool a few minutes longer and brought me a towel!

laundry equipment was lacking and costly

i arrived a wee bit early and asked for an early check in

good location friendly staff comfortable rooms good breakfast

everything, staffing, room service

its comfy,with extra dinner and drinks for free,kids enjoyed the pool too

this hotel is one of the cleaners and fanciest place we've ever stayed at. my kids were amazed.

guys behind the bar didn't know who the cure was, which is weird

the pool was great

the pool is very nice as well as the fitness center

pool was great and the rooms were clean

entire hotel was very clean, the staff were very friendly, & the kids loved the pool

building itself was very clean down to the room and pool were very clean

my husband and kids went to the pool and had a

the pool was very relaxing and warm temperature.

we haven't used the pool, but enjoy the fact that it isn't next to the rooms and we don't hear hordes of screaming kids

pool was small

our kids loved the room and the indoor pool

gym and pool was nice, the washing room was nice to have

the pool is nothing special, goes up to about 5ft deep. no hot tub.

location, swimming pool, and cookies!

pool laundry access to skywalk and public transport

the room was nice. the pool was nice. and the breakfast was nice.

we came to see niall horan so he made sure we were able to get on the shuttle

close to venue and check in staff/shuttle driver was amazingly kind

check-in, all staff was friendly and helpful, free shuttle to the xcel center, free hot breakfast that was different everyday, and peddlers pub that

the breakfast was excellent and free, even though the website and booking said no free breakfast

the room was bigger than anticipated and we loved the shuttle!

brand new facility with a full bar and small restaurant

parts of hue building that aren’t finished the bar is right on top of check in area which is odd restaurant and bar close too

staff were very friendly, from the front desk, the staff cleaning around the hotel, maintenance, bar staff, always smiling, conversing, offering assistance right away, we felt at home

the property was beautiful! the restaurant and bar were very nice as well.

bar was terrible i asked for coffee they didn't have any

i wish pool stay one later

were friendly and helpful, rooms were clean and comfortable, and we enjoyed the pool and hot tub

no towels in pool area

the pool area was a big bonus

pool was small

dayton room was not worth the price and being new to the bed and breakfast type of stay

breakfast was at 9 and an extra charge

the breakfast was delicious and the owner was super kind and considerate of allergies

great ambiance snd friendly staff; muhammad was a delight and the breakfast was delicious

cheese on my scrambled eggs and minimal meat at breakfast

missed there was no hot tub. nice for adults as pool is used more often by kids.

my kids and i needed to be up at 4:45, so that was problematic

the hotel room had the master light switch at the front door where the kids could turn them on and

liked how close it is to the excel energy center also the hot breakfast, friendly staff and easy check

in the morning the breakfast was great

the room was awesome. spacious, clean and modern. they had a nice pool and hot tub area as well.

breakfast was good the pool was great everyone was nice

the pool & jacuzzi spa were nice to go to in the morning before checkout

there is an exercise room and indoor swimming pool

pool,spa, gym

pool great customer service

pool is open, bar is open, hot tub is being cleaned

location was convient and the pool my kids didn't have to be bored out their minds

staff, the pool and got tub are always nice, conveniently located to restaurants and public transportation

the employees were really helpful and friendly the pool hot tub and sauna was very clean

the pool has few bandages at the bottom of the water that discouraged me to utilize it.

small pool

i wish the pool was open past 10pm, but other than that-no complaints!

wish there was hot tub in pool area

it was a good experience. the depth of the pool could be deeper.