that the pool was kept up very nicely, jacuzzi also

the have a pool and the beds are comfortable

i didn’t have a complaint about anything if i could change one thing it would be to have the pool open later like until 12 midnight so that people can enjoy a good night swim thank

i liked the pool, it's quite cold and was nicely refreshing after a long and hot drive

i highly appreciated the well kept saltwater pool and the spa

very nice and the breakfast was terrific.

the accommodation was great and the breakfast was excellent.

breakfast and there was a kitchen worker who came out every morning and would say good morning while

always clean and great breakfast.

breakfast and there was a kitchen worker who came out every morning and would say good morning

would be nice there be a designated smoking area away from the pool area were persons that don't smoke may be at

the pool not open

overall respectful, efficient, nice staff in general fair prices there is a pool and wifi

the pool was closed

2nd floor in the non-smoking section there be designated (no pet-non smoking areas) away from the pool, as in rooms accessibility of fridge and

friendly staff and onsite starbucks. nice patio with fire pit, pool & sauna spa tub.

clean and nice staff the bar and outside the pool and seating area with the fire table was nice

pool is warm

the pool had too many people in it when we went.

we usually have the pool to ourselves and the soft water is so gentle on our skin

pool closed early.

reccomend if you don't plan on using the pool

great value with full breakfast, clean pool, and most importantly

pool was ick

no towels by the pool area

loved the hot breakfast, workout room, indoor pool, and hot tub

everything indoor pool and spa great breakfast and comfortable clean bed

the room very clean as well as the pool area very nice people front desk

to much bleach in swiming pool.

indoor pool was good

pool and gym

that we arrived too late to go to the pool.

the pool was dirty, i understand its an outdoor pool

big, had a kitchen

pool and gym

truck parking,excellent and convenient which was my first time having to park a

no breakfast, pool closed, a lot of nasty activity outside, they will be stalking you

they have false information about the pool

love the pool and all the staff are very helpful

the yard and pool are such a nice place

the pool was always full ud83cudf1d 0

location of our room was excellent, right next to the pool

pool service

pool

right now the pool is closed and no free breakfast but that is expected because of covid

comfortable room by the pool area.

pool was closed

pool, comfortable beds

pool needs a heater i'm not sure how but even after an almost 100 degree day the pool was

the pool was closed.

view from bedroom window. beautiful swimming pool. pleasant staff.

plus there was broken floor tiles by entrance by pool

friendly staff, has a pool, good size rooms

the pool was closed.

big swimming pool

the pool was also very clean and not once got too crowded

water in pool was super cold. could not really enjoy it

pool was not heated.. freezing

location and hotel newer with clean room and nice bed. nice lobby, breakfast area and pool

the pool was still freezing, but such is life.

a new building that opened before it was ready elevator didn't work i was on the 3rd floor the pool was waiting for inspection not open the coffee in the lobby was luke warm i want a

the pool being out of order and the lack of communication.

poolside / patio could of had more shade

pool was out of order and no one communicated that with us, which was disappointing because that

no towels available at pool side

no indoor pool

random people walking in from the street and going into the pool area

i loved the big room, hard floors, pool, amenities & the location.

also the pool closed at 10pm i was hoping they’d stay open longer at least

pool was closed

im not sure if it is normal but the water in the pool was green and had a lot of bugs

great customer service. room was clean and bed comfortable. the breakfast and pool was a plus.

the pool area was clean very accessible close to my room

pool not open

the room itself was amazing. the pool was cool too

one of the nicest rooms i've stayed at. definitely recommend and the pool was actually open

no pool open but i understand it is february lol

good place to spend time and pool

delicious breakfast,nice pool,perfect location,great staff

clean and pool was well kept. lots of light at night and security cameras

very relaxing nice pool & gym

front desk told us the pool hours are from 8:00 - 8:00 and we saw some people swimming at around 10:00 pm

the pool had green mold.

great location. good breakfast and appetizers at night. great heated pool and hot tub.

the pool was outside

pool was closed

the pool area is beautiful and relaxing by the fire pit was a very nice way to end the day

i liked the onsite restaurant and bar in the lobby, also the pool and jacuzzi.

pool was excellent

the pool was amazing.

the room was nice but the indoor/outdoor pool and hot tub were delightful.

pool & hottub is out of order

wish i would have had time to enjoy the pool and jacuzzi

if i wasn't so tired, i would have loved to use the gym and pool facilities while i was here

was not a big deal for us because we did not swim but the water in the pool was not crystal clear

there's an outdoor pool and a gym, but we didn't try either out

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

more privacy the curtains didn't close had to pull them together and clip with a hair clip the pool closes way to early

the down side is that the pool was small and had pigeon poop every where

the pool had lots of pigeon feces in it.

clean rooms pool

pool did not look very inviting.

pool was murky

pool area is really nice

nice pool with sun nice small fitness

260.00 dollars,no breakfast,no social hour free drinks, no garden. no heated pool.

i wished the pool had more maintenance as far

clean and pool area was relaxing and also very clean

we enjoyed the hot tub out by the pool

the breakfast was good, enjoyed the pool it was heated in the cold january.

the jacuzzi/hot tub was removed from the pool area.

excellent service! nice pool and hot tub as well...

chairs & tables outside by the pool need to be cleaned better

pool was accessible and

the pool was refreshing. the front desk clerks were nice.

the pool and spa were nice.

pool was cold and dirty

to the wind, the pool umbrellas were removed

to up date there web site i picked this hotel because of the indoor pool & spa i stay two nights the last night my family & i wanted to swim in the indoor pool we

did not try the pool because it was raining

of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool

key didn't work on pool gate sometimes.

nice staff. great pool!

clean and heated pool. satisfying breakfast and good coffee. spacious and clean rooms.

i've had better service at cheaper hotels/ 5 star hotels; pool could be a bit cleaner

perfect except all the kids in the pool when we just wanted a peaceful swim

family and i enjoyed that the pool was open until midnight

the swimming pool needs some remodeling or something it's a little too dirty

patio was nice along with the indoor pool and gym

i like the rooms, breakfast, pool, our rooms

if i had to find something to pick on it would be they should keep clean towels available in the pool area when they run out

attempted to use the poop twice and both times the room card and pool card didn’t work

pool was clean and worm

was great the pictures where deceiving i thought the pool was inside so disappointed i also left my driving glasses in the room when i called lady was

breakfast pretty good, the gym was accommodating and the pool looked refreshing even though we didn’t make it

have stayed at a holiday inn before, i like it cause it’s convenient because of breakfast, pool, customer service

amenities are superb pool, hot tub, huge patio with grills, comfy seating and a huge propane fire

we got a pet friendly room and it was spotless, right next to the pool as well

people were drinking on the pool

quiet, pool and spa were nice

they were similar to a studio layout. amazing pool area and staff

loved the temperature of the swimming pool and the bartender made a great rum punch for me at happy hour

only thing was at the pool there was some older kids that were acting like fools and our little ones weren't comfortable

breakfast and pool

staff, complimentary drinks, pool open , made to order omelets and large 2 room suites-bedroom, living room with sofa bed

the pool had a light that was floating on the water.

warm pool

location next to ft bliss, pool and bar with food available.

pool room

older hotel but was clean, staff was friendly and helpful. pool was fun for the grandson.

pool..bar area

large refrigerator, large screen tv, good water pressure in the shower swimming pool, large and small, with

the property was kept clean and the rooms were clean. great breakfast and pool area!

great pool

pool was very big and clean with a pretty landscaping

the location & there pool/hot tub area was really nice

we came for the pool and it was gross and freezing cold tho it was very warm weather

we wanted to swim as the photos on the website made the pool look like it was a nice size for a 6 floor hotel

pool is stained and the water was slime

the pool, size of room, comfort & bar

the pool was clean and facilities were very clean

the early pool and jacuzzi closing hour

to be able to reserve a spot for one hour at the pool and jacuzzi!

no,also my favorite was the pool and jacuzzi

what i dislike was that the indoor pool was infront of the main event

did not use pool, but it looked nice

daughter did not get to swim because covid 19 safety regulations said only 10 could be in pool area and it closed at 8pm

the pool to be more grand, it’s hot in el paso, come on

breakfast was delicious! the pool was very clean

pool and was clean

the pool was nice with a beautiful nightly fee of the mexican border region

it was a hot spring break and the pool was

the pool and the staff were amazing

pool not open

your swimming pool is very clean

pool was closed

jets in spa tub didn’t work

normal everyday breakfast for a hotel. they have the waffle machine. they had juice and milk

the breakfast did not have a lot to offer.

i liked the spa tub and shower and the bed.

the breakfast was very good, not institutional food like other places

no breakfast, and bed was hard.

the bed, the parking lot, no breakfast, the door

no free breakfast at such a nice hotel

no coffee or breakfast. bed a little hard. thin towels.

no breakfast

was good with a huge selection of things to eat the staff was friendly and they have a outside pool

there was a pool too - didn't have time to use it, but it looked good

nice pool to take a dip in

in el paso's heat, it was a relief to have the pool

nothing , but if i have to say just that wish was a indoor pool

i loved the slide and pool

loved the pool and how our room was on the first floor which allowed us to use the sliding door and sit

to separate area, so many different variety of food and loved how there a gift shop and also a pool for the kids and adults, i liked how they also had a bar at the hotel to, will come back

did not use the pool since i did not stay long, just like stopping here when i go back and forth on interstate 10

my room next to the pool was awesome my girls really enjoyed the day

it includes a bar, a vintage pool table, comfortable seating and a great looking outdoor courtyard

was modern and clean staff kind and friendly, had on site bar with pool table and nice out door sitting area very relaxing

no pool or hot tub.

patio next to the bar inside with a pool table & multiple seating areas

the pool table needs a refresher and one pool ball was missing

wished the swimming pool was bigger, wished for a tub to have a hot bath and wished i had more time to spend here

the swimming pool has no privacy, everyone and anyone walks by the swimming pool

swimming pool is too small

the swimming pool is tiny!

lobby, bar, and pool are really beautiful

loved the pool and mamacitas restaurant

loved the pool

pool was nice and heated

excellent staff service at the bar/pool. super friendly server.

the pool area is a beautifully designed oasis and the mornings are vey calm there

pool area noisy from traffic noise

pool should be timely clean especially that it’s an outdoor and beside main hwy

pool was closed indefinitely

swimming pool

escape the noise from the i-10 in the rooms at the back or by the pool

the swimming pool need to be more clean

the pool was very dirty like outdated and chairs were put up and they looked ugly

comfortable beds, great swimming pool, easy access from the airport using the free airport shuttle service

7th floor has nice gym, pool, and outdoor patio area with full serve bar and brick oven pizza

the pool and patio

loved the room and pool area. went to ballgame 2 nights.

pool was outside and it was 60mph winds so could not enjoy the roof desk:(

pool was by far the greatest part, the views of downtown from there are great

there was no tiles for the swimming pool

pool was so cold there was no way to get in it even though it was so hot during the day

the pool

the pool was fun and we enjoyed the breakfast buffet and staff there

the pool is situated in a private area that is away from the street and traffic, and is located behind

bed was wonderful pool was great also

lovely little pool & gardens with hummingbirds all around

also it was advertised to have breakfast and other amenities and it longer provides them

includes basic breakfast

there were no breakfast

had to be asking for stuff for room and before they had breakfast now they don't

hotel was out of coffee in the main room, if you don't make it to breakfast by 9 there will be

pool was green.

there was a pool, laundry and a gym available for guests

no heated pool and prepayment before checkin

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

wish the pool was indoors especially for those that like to swim in the morning.

broken ice machines and pool water was way too warm.

pool, room service, friendly staff

the pool, breakfast, lobby, landscape. it is a beautiful hotel.

staff. pool. breakfast

clean rooms and facilities. pool was so so. needed cleaning. staff was friendly.

swimming pool wasn't working but that wasn't any fault of the hotel

the kids loved the pool. everyone was very friendly and helpful.

breakfast & swimming pool

kids enjoyed the indoor pool

indoor pool

and the only thing i was disappointed in was the pool was already shut down for the year

i really enjoyed the pool!

pool looked like it needed a bit of maintenance and the water was cold, was hoping that their pool

pool was closed

size of pool

clean and quiet great outdoor pool

cleanliness of the pool restroom and public restrooms downstairs needed good attention

the pool is not heated but ok

pool was so dirty we couldn’t get in it

the pool was green and smelled disgusting!

the kids loved the pool

a small thing: the pool cabinet was out of clean towels when we went to use the pool, but it was late at night, so no

the indoor pool was open and clean, and the location is great

i liked the pool

loved the indoor pool, hot tub, quiet room with comfortable bed, and breakfast was good

location pool

and the hot tub and pool were open

no pool for the kids

loved the pool and jacuzzi me and my family had a great time! also loved the breakfast:)

love the pool and hot tub

location and a working pool

friendly staff and great pool

the pool

pool was closed for maintenance the entire weekend my daughter and i were there.

we choose it for the pool as we have a 8 year kid, but no pool service

the pool wasnt working. that would have been a nice touch.

you didn't hear your neighbors at all and the pool was great for a very hot day

the pool. family rested and ready to go

the pool was freezing

pool was clean and fuctioning

it showed free breakfast online

breakfast, no hair dryer, the microwave oven didn't work and the security lock on the door was

the smell, the dirty piscine, there is no breakfast, just cereal

breakfast is fine that was nice and helpful

parking lot was dark didn't quite feel safe to walk over to nearby restaurant

the pool area

the pool was open! wonderful staff!

the pool need to be cleaned

location & pool

fancy the pool closes so early and opens so late

pool clean and a nice break from the heat

cant wait for the pool to be ready!

pool was closed

despite being next to the freeway or that the pool was in front of my room full with guests, once i was inside the room you couldn't hear

the pool was not open yet because not the season

location and pool

the staff is friendly and the little heated indoor pool is nice for the kids

indoor pool and spa felt great after long drive

the refrigerator did not work in the room and the towels for the pool were too small.

clean, spacious, comfortable beds, pool was warm for our kids to swim

pool was close

excellent service for a great price. my son really enjoyed the pool. very clean.

corner up past the pool for us to get the uhaul and trailer around to reach better parking but we made it

very clean room very clean pool

pool

noisy, by the pool.

beds and room where nice pool and spa where great

bad thing is that the pool is outside and not functioning, probably because of the time of year though

that we couldn't enjoy the pool.

rooms where nice and clean the pool and good customer service

only thing was the swimming pool issue

the pool even though it could have been cleaned more. also the location was accessible.

socks and beer cans were in the pool area

the pool is newly renovated and a fantastic addition to the amenities

the pool looked like it needed to be cleaned with the net, no biggy.

no pool

staff in the breakfast room was rude and we went to swim and relax but the pool room didn't have enough ventilation to were the chlorine would hurt your lungs smelled alot

had an indoor pool

too much chlorine in the pool

indoor pool was only available via reservation

the pool wasn’t opened

make sense to have a limit of 2 people in the fitness center at a time, but no limit on the pool

pool & jacuzzi area was taken up by a family that was celebrating at birthday so i didn't get a

wonderful indoor pool

good breakfast