everything but that the pool is closed to kids. that s discriminatory.

the pool is not heated

big rooms, nice pool, great location

st) and morning sun is always a major problem for me

this time they placed me in a room facing the pool

pool was awesome and also a gym

the location the pool closed

i liked the fact that they have a heated covered pool and jacuzzi .

i'd like to have a bigger swimming pool and gym

there was no iron or trash can in the room. the pool was a bit dirty and cold.

room service is very quick

great room service 24 hs a day

cold, heating not working, needed to change currency max a day us$100, room service expensive &

room service charged me more than what i ordered and they did not want to make amends

the phone did not work, when we pressed room service no one answered and had to call front desk every time we wanted to communicate to a

the swimming pool is long and has jacuzzy, the terrace is beautiful

very friendly staff, good mexican breakfast options, swimming pool on the rooftop

the room was comfy and the pool fantastic

the service in the pool was slow, but they were nice too .

my favorite was the rooftop pool 360 view of mexico city and the jacuzzi and restaurant

sucio no wifi working everywhere in the hotel

you want to use the wifi

the only source of annoyance was that the wifi cut in and out frequently within the room.

location was good. price was good. bar was excellent.

the wifi was ok out in the halls but there is no connection in the bedroom

location, services, reception, room service 24 hrs, parking, bathroom, shower,

it does have free parking available.

it also has good and safe parking garage

location, services, reception, room service 24 hrs, parking, bathroom, shower,

first 2 nights we had zero wifi until the third night they finally came and replaced the router

toilet didn't work neither did wifi

we had an esim so this was possible for us, but if you didn t have reception or relied on wifi it may be a problem for you

staff, breakfast and location was awesome

the hotel is great, super comfy rooms with great breakfast and super helpful and friendly staff

partner liked the breakfast a lot -- don't believe in eating before noon, personally

great staff. very clean place and they offer really good breakfast. excellent location.

the staff were wonderful! friendly and helpful. great breakfast!

from the incredible spa treatment i received to the personalized touches during my stay, i had a phenomenal experience

bed and pillows, bathtub, courtyard mural, wifi, the chihuahua romeo, plenty of towels, air con to heat the room when it got cold, people

and service, good location (walking distance to the main square), nice clean room and delicious breakfast (+)breakfast terrific (+) the food choice at breakfast healthy, avant-garde and delicious (+)with water, milk and coconut water, they also offer service of spa and they have an amazing breakfast with a lot of options, they even ask you what is your favorite breakfast so they can make (+) from the fantastic breakfast to the afternoon tea, the little surprises, the fantastic conversations (+)excellent service and breakfast! (+) breakfast was excellent and generous (+) special thanks to gabino and his excellent breakfast and smiley face every morning (+) breakfast was delicious and very generous

they were very accommodating letting us use the spa shower before taking a midnight flight

breakfast and spa services were arranged around our touring schedules

underground free parking lot

the room service was good and quick

room service was fast and up to expectations

helpful front receptionist free and secure parking

found a hidden gem breakfast place called ventura across the street

property with well-equipped kitchen

casa culhuac's rate was the lowest/night and they even offered a free airport shuttle & breakfast- you can't beat that

the breakfast in the morning was nothing short of amazing

kitchen facilities are great and the lounge is a comfortable space

the breakfast was amazing

breakfast was filling and decent selection for a continental

gym was small but okay for a quick workout

also small gym is available

breakfast was excellent

gym was small but okay for a quick workout.

spa and gym facilities and the room we had was perfect with a great view.

loved the comfy rooms and the spa is a definitely a must

spa facilities

front desk lady at the spa is extremely helpful and friendly

laundry service was excellent

the pool and terrace was closed due to a private event.

thing i didn t like about the property is that i felt like the pool areas music was alittle too loud

big room with balcony and the swimming pool is amazing

there is a rooftop pool and what we called a

hotel with a rooftop pool in a very good neighborhood close to the wtc

the pool was cold, they turn it on after we told them but it takes more than a day to warm

the swing pool is amazing, the breakfast delicious.

the pool was lovely and warm with nice furnishings

it was very cold in the room and as well in the pool area

pool was very nice and heated (indoors with large windows)

accommodation is great and with the swimming pool

swimming pool tv with international channels comfortable bed good shower nice bathroom safe place close to

needed to use it) but the opening/closing schedule

00 am to 7:00 pm) don t fit for an

the pools floor is horrible and almost scary enough it would break, it was almost like if the floor was

had an event in the pool floor wasn t able to go see the view or take my little one to the pool due that it was an

hotel has nice gym and pool on top level and good executive lounge on 9th floor

pool in the area

nice pool deck. quiet rooms.

at the pool bar was very slow, as it was low season for mx city, they probably had less staff

pool gets no sunshine

the gym is well equipped and the outdoor pool is a nice touch - it is heated too

heated pool with a beautiful view

swimming pool is freezing now way to get in even only the feet

room amazing staff, everyone was super kind the italian restaurant super delicious and also the breakfast

no pool is a downside:/

no swimming pool. room service is not 24 hours.

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no swimming pool :

first time here i had to pay for wifi service), location is really

the breakfast was excellent

breakfast is amazing

we like people work here but breakfast is not good enough. location is good and hotel is clean.

breakfast and menu can be better the way for international gusts .

clean, quiet and comfortable ,stuff are helpful,breakfast was good

ring our staying there)

swimming pool didn't work, impossible to use gym due of the smell of paint

the pool and ease with getting taxi's were all amazingly top notch

breakfast was really good and the pool/gym facilities were great

the swimming pool was not possible to use.

the pool/ gym area were super nice and clean

location, pool and breakfast

cool hotel, nice pool, super gym

ater was out).

indoor heated pool was being repaired and couldn't use it at all