breakfast was fantastic.. gym, pool and spa wonderful after a long journey.

value for money including the use of gym, swimming pool, sauna, and steam room

it has a nice gym, swimming pool, and bar.

pool too cold

as we walked through the doors we felt as home with warm welcome the room was amazing so was the pool and food we didn't want

the shared spaces are quirky and fun, always exceptionally clean and the breakfast is exceptional - there is everything you could want

the breakfast included was the best selection of cereals, fruits yoghurt toast as well as full cooked

partner said the cooked breakfast was delicious

great breakfast and hotel is in a quiet and safe location.

great breakfast choices

the pancake maker was brilliant and loved the sauna and pool on the morning

used pool facilities very good

it had gym and swimming pool

fantastic one of the women went above and beyond for my daughter which was so lovely the pool and jacuzzi was nice also and not busy on the morning it isn t that big but my daughter had

arrival was very friendly, facilities were excellent, staff member young guy on reception in spa /pool didn't really know what he was doing not very organised n not a welcoming first impression,

the best part was swimming pool and jacuzzi

hotel accommodated our pet dog, the swimming pool, jacuzzi, and the sauna were a great bonus

didn't like that i forgot to pack the kids swimwear as we missed the pool facility and it looked lovely

we went in pool

and my grandchild had a fab day away at this hotel the grand hotel sunderland pool was great breakfast was lovely the staff were so kind and polite also the room was very

it's always clean....the bar staff are amazing.... brilliant swimming pool

either relax in the bar / tv area or exercise in pool / gym

the pool and spa

facilities are second to none, huge cinema style tvs and pool and gym amaxzing

spa, pool, sauna etc

loved the comfy bed and the pool and sauna

pool was a little overcrowded due to swimming lessons taking place on sunday afternoon and the

and surrounding of the building was fantastic the staff so nice the only problem was swimming pool was very busy but my kids loved it and breakfast was very

e sauna steam room pool and jacuzzi

pool was fab - spent quite a bit of time in it with my 10 year old

pool and jacuzzi

nice pool area

see or try the pool, was only there for christmas shopping

room pool and restaraunt

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

staff is amazing and helpful, bar was closed but room service is still on even until late

beautiful setting in jesmond dene - very relaxing . room was lovely and breakfast superb.

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

breakfast the next morning was very good

i completely understand on the bar purchases & room service, but not for breakfast

pool a bit small and there is no sauna although there is a steam room.

location, to the city centre and the pool, jacuzzi and the steam room

staff all very friendly and great to have pool and steam room

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

didn't try the pool or evening meal so can't comment

exceptionally clean, good temperature, nicely decorated, comfy beds, room service available, pool facilities really

lovely room with comfortable bed and clean bathroom. use of pool and sauna.

had to leave the novotel with no refund as their pool is indefinitely closed

comfy i like swimming pool had go down for room service they were sooo busy

here often lovely hotel good parking, pool and gym are good