pool being closed

the pool was out of order when i arrived

kids enjoyed the use of the heated pool too

booking.com did not communicate that the hotel pool was closed.

was not notified that the pool was not in operation. my daughter was extremely disappointed

outlets for computer, i phone; closet bar did not allow for hanging pants (near floor); tub extremely slippery; air conditioning too

wish breakfast was included for free

decent gym great

did not offer complimentary breakfast

bar inside hotel-needed to go outside and it was right next door, but zero degree weather made it

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference, it seems there was an

no food. no bar it was closed

kids were loud and running all over lobby/bar and pool at 10pm

pool/spa and bar not open.

my kids loved the pool! complimentary breakfast was great!

the staff, the pool, the restaurant, and the cleanliness

the restaurant was delicious and the pool is really nice

the pool was super clean and nice and warm

pool happened to be closed when we were available to use it, but they were reopening later in the

pool and gym also available

pool & hot tub was great

kids loved having the indoor pool to use

the room was amazing and comfortable, the kids loved the pool

we didn’t have time to use pool but it looked nice

longer pool hours!!!

pool/workout area is fantastic

the location, amenities that includes a nice pool & the warm accommodating staff were wonderful.

very clean and loved the fitness center and indoor pool. very friendly staff too.

the pool area is downright beautiful

location. staff. room. pool

pool was very nice and clean as well as the fitness center

pool size

breakfast, the gym, the pool, the size of the rooms and the comfort

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

nothing in walking distance pool was small no hot tub and closed at 6 pm

pool and hot tub were amazing! conceirge floor was wonderful. everyone was nice and helpful!

pool and hot tub are clean and

updated, good mattresses and pillows. fitness center, pool, bar.

however the pool area is beautiful

pool area was full of used towels needed clearing up late saturday night too much going on in the

the pool area is great for younger kids

pool was small

my daughter enjoyed the pool area to the point where she had wants me to book again

enjoyed fitness center and pool

the pool was closed due to the rising covid cases.

pool and small gym

i liked the shuttle, i liked the pool, i liked the breakfast.

swimming pool and gym. very good breakfast and nice staff

the warm pool

i enjoyed the pool

like the saltwater pool it’s like a sauna in the pool area but the pool water itself isn’t

the facilities were great - yard games, pool, grill, fire pit (with fixings for s'mores)

the desk clerk was amazing. the facilities were clean and the pool was great.

the only thing was the pool was very chilly.

the pool could open a little later

pool was out of service.

the pool had a large amount of hair in the bottom vent .maybe a good vacuum ?.???

we absolutely loved the comfy beds and the amazing pool.

friendly staff, lovely pool and the hotel public areas are so clean!

the pool was a little on the colder side, but besides that, everything was perfect

there were not enough towels for 2 adults and 2 kids

our kids loved the cinnamon waffles

very well appointed, free breakfast

it was quiet and the breakfast was great!

the morning breakfast buffet was plentiful and had a good variety of choices

everything went well except swimming pool

the swimming pool is small but warm, excellent for kids

the accessibility. the lift in the pool specifically.

staff was very collaborative and friendly. gym and swimming pool were also good

the only thing we had even the slightest issue with was the floor of the pool room; it was pretty slippery when wet

swimming pool and free wifi are good facilities which increase our entertainment

i'm looking forward to enjoying the pool and spa at my next visit

having a swimming pool and the kind reception and hospitality.

good clean rooms and nice pool

spacious clean and comfortable, laundry facility and swimming pool

the only thing missing is the pool which we greatly enjoyed the first time we were there.

an ideal world we would have had a pool/hot tub and been located a few blocks closer to the train station

hotel advertised an outdoor pool, which is one reason we booked it, but upon checking we learned that the pool was replaced by

google maps shows a pool. this is false advertisement, there is no pool.

wished it had a pool

pool was closed

no indoor pool/spa

the pool, breakfast, personal

pool closed to early.

pool, closeness to bowling and other amenities, affordable price and amicable staff

nothing - don't change a thing - and also that pool was wonderful!!!!

the swimming pool wasn't open.

be able to enjoy the pool area without sharing with the kids.

gym and pool.

nice pool and patio area

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

that the pool wasn’t open but that is due to covid.

just wish we could have stayed longer to enjoy the pool

no facilities for changing at the pool

pool is great- it is warm and just the right size to stretch out with a cool skylight.

we are obsessed with the pool it closes at 10

gym and pool we’re better than expected.

also, i loved that the pool was available by appointment so that i could still enjoy a swim during these crazy times

the location and pool

swimming pool was too small,and breakfast was a little too expensive

the location pool and decor.

i like swimming pool and gym service

love how clean this place is and i absolutely love love love how there is an indoor pool to enjoy

clean friendly staff fittness center pool

the swimming pool is clean and the temperature was estimated to be 72

located, huge room with kitchen, awesome pool and bar with outdoor terrace

the hotel is gorgeous and the pool located on the top floor just steps from a private deck overlooking boston

location was great. pool nice , breakfast very good.

breakfast was great! pool was warm staff were very friendly

pool size, was a little cramped when a lot of kids are around.

fun concept, unique features (record players in rooms, guitars to use, pool), very clean/quiet/comfortable rooms (+) the pool area is nice and clean, very inviting and at night well lit (+) the robes were a nice touch and the super warm pool was a great bonus (+) fun place with year round outdoor heated pool (+) outdoor heated pool open and wonderful (-)outdoor pool closes at 10pm :( (+)we want to come back when we can swim in the salt water pool (+) the pool is lovely- even in freezing cold weather as it s heated (+)cool vibe, comfy room, neat record player, and you can t beat the outdoor heated pool! (+)everything- the location, the theme, the rooms, the pool, the parking facilities, the staff! (+)exterior pool open until 10pm

breakfast location was accessible to get an uber free wifi room amenities

complimentary breakfast was really good, including the general vibe and atmosphere

having to pay for parking. wifi was poor. weak signal which kept dropping out.

really friendly staff, unique and cool rooms, convenient breakfast, a fantastic hotel.

only for me night but usually i like to take a early morning swim & soak in the hot tub but the pool didn't open till 7am & i started work at 8am so there was no time to enjoy the pool etc

great spot just outside boston! loved the indoor pool!

the location was just a short drive to the t station. also had very nice pool and workout room.

there was also a pool for them to play in for an hour or two before we continued our journey

only thing that stink was the pool being closed but thats bout it

ol/fitness center) were very nice

the rooms was really nice and clean, and the pool was amazing

good size of the pool

parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

the facilities

the staff was great and the room and pool and all other areas were very clean

breakfast was amazing! pool was immaculate! exercise room had lots of choices!

pool was freezing, like the coldest pool i’ve ever been in

pool closed too early

the pool was nice and warm, the breakfast had a good variety of foods

the indoor outdoor pool was nice. the location is amazing and next to all

pool was great for kids

the beds were so comfortable and the pool and fitness area was gorgeous.

pool! and food service!

swimming pool needs some work, although the water was nice and clear, the side walls need to be cleaned, the

it was a bummer the pool wasn t open

staff was friendly. the hotel was clean. pool was good. the view we had was wonderful.

was big very clean a nice view of he city and nice renovated room the bathroom was beautiful the pool area was fantastic and the fitness this is my number hotel for now on

the pool was awesome and that was the best temp in a hot tub i've felt in a long time

the pool and workout room were clean and had nice

the pool and gym area. also the great restaurant zuma

the fitness center including a lap pool was the nicest fitness center i have used during business travel

the pool was closed

top location. great pool and spa. classy decor.

the pool was great

top pool kept my husband cool and happy all weekend while i shopped

rooftop pool, staff and free snacks

did not have time to review all facilities

location, roof top pool, restaurant, floor to ceiling windows, spacious room

nice gym and beautiful pool if its open

kids loved the pool and car service was exceptional

nice pool and hot tub

pool was open 7am to 11pm everyday, with

indoor pool also had a great restaurant on 2nd floor with great view of inner court yard style and the

pool and hot tub were great

pool is wonderful

bit warm, but aren't they all

swimming pool, restaurant, delicious breakfast

the hotel is clean, close to many restaurants, shopping and t station. my kids love the pool!

pool and fitness center are terrific

no pool? no gym?

the spa was incredible!

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the spa facility and staff were terrific.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

excellent customer service, cleanliness, great pool and jaccuzzi,

amazing staff, location, room, spa, pool

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

beautiful hotel with an excellent pool, spa, and restaurants.

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna the rooms were