the pool and its location a little disappointing.

everything. the pool was gross the staff was awful. and the room was dirty.

pool was wonderful

needs more comfortable chairs by pool. screws loose on railing by pool.

nothing ! the staff was awful. the pool was gross. and the room was dirty.

the pool area doesn’t get enough sun therefore the water is always chilly.

we couldn't stay longer pool closes at 10

staff was very nice and facilities like the pool were open

the pool area was very nice with tables and umbrella's for shade

heated pool

ramada was centrally located for me --the breakfast was great--swam in the pool and the people who worked there were very

friendly safe, pool

i thought pool area would be larger and more on breakfast to choose from.

pool was cold

would’ve loved it if the pool was heated, but the pool was still beautiful enough

everything was great very clean rooms the pool was refreshing quiet

the rooms were very clean , the pool area was nice . the breakfast was awesome

we loved everything ! the pool area was great!

loved the king deluxe room. nice pool, decent breakfast and nice staff.

was in a good location with anything you need close and the staff was nice and the pool was

pool was clean staff very helpful

nothing at all. everything was nice. rooms, breakfast, pool, and staff

no whirlpool but the swimming ud83cudfcaud83cudffb pool is nice.

pool at night was was luke warm good for my bones and muscles

beds clean floors and bathroom. lobby always smelled just scrubbed!@! nice pool

the pool area. the rooms cooled down quickly.

had a wonderful view of the pool

we wish we were notified that the pool had been drained.

great affordable place to stay with nice pool land amenities.

pool, a/c, and cleanliness.

fact that there was no pool

no pool.

cost and no pool

drawback is there is no pool at this facility

only thing was that there was no swimming pool and maybe the workout room could be a bit larger.

very friendly staff, nice pool, clean and comfy rooms & good breakfast

its perfect, we also enjoyed the pool

our room was clean, breakfast was excellent, we did not use the pool because of the weather but it was well maintained

great location and clean. pool and hot tub

pool was closed, which was a little disappointing, but didn't ruin the visit

pool area was also nice, but too cool to use it at the time

location near highway (noise) and pool was not open.

pool area needs more supervision when kids are in it

would have liked a pool view

the pool area was locked and closed.

room, location and the pool.

also i was told i would get a pool view room and did not then was switched from that room and promised a king sized bed and was

pool was sub par

beautiful grounds, pool with an excellent golf course '' & the staff

the pool was nice but you can see where all the cracked tile is

room size was awesome! friendly staff, free breakfast and the pool was nice!

we stayed in the non smoking room and the pool was just right

laundry access & nice pool

the pool and the fact that i could walk to the mall and bars and restaurants.

more privacy needs to be added around the pool

mostly we had the pool for ourself, stuff is super attentive

like the fact that everything is around this hotel and that it has a pool and free breakfast

pool little small

clean pool all to ourselves and safe breakfast service.

the pool

nice breakfast, nice pool, good gym

lots of kids in pool loud

clean room and clean pool

the pool wasn t clean

always had to ask for towels at the pool..pool could have been cleaner

beautiful; clean; comfy beds; safe area. loved the rooftop bar and all the residence inn staff.

the outside grills on the patio and the upstairs indoor/outdoor bar area on the 4th floor were also a very nice touch

we loved the roof top little bar and grill

loved the fact that we had an actual suite with a kitchen and a living room area

breakfast

the staff was very nice, check in was easy, and the free breakfast was really good.

breakfast

breakfast could have ran better if they had more than one waffle maker and toaster.

hot breakfast with lots of options

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because i'm not much of a breakfast person so i can't speak on that but everything was

we enjoyed the outdoor pool in the afternoon and evening as well

nice pool

the pool is small

clean people friendly nice pool

i loved the staff and the place. would ve liked to see the pool open but maybe next time,

is the great hotel with very good breakfast

the gym on site was well equipped but i will never use booking

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

very very clean and a great breakfast

the pool and gym were very clean

had a restaurant, bar and pool.

the kids loved the pool area

the pool looked nice

it was beautiful and the pool area was so nice

the staff was very nice and the pool was perfect

pool, delicious breakfast

the pool not heated

the pool was closed

location. breakfast. pool. staff. cleanliness. room size. convenient with 2 beds and sofa bed.

wish the had a jacuzzi hot tub by the pool area

nice breakfast, great pool, and quiet!

was perfect for what i needed :) the staff was extremely friendly the hotel was clean and the pool looked amazing

very clean and nice staff and good breakfast and nice pool.

the pool was also great and beautiful, we enjoyed it very much and the breakfast, we loved the variety

very clean. nice pool.staff very helpful.

the please was extremely clean including the gym and the swimming pool area

cleaner than most , friendly staff, pool

location of the hotel was perfect , nice clean pool, very nice staff, and the room was top tier.

the staff was friendly. the hotel was clean and quiet. the pool was amazing.

they had ticks in the swimming pool

pool area

pool was nice

no pool. breakfast buffet needs to be monitored to replenish items before they run out.

the pool could have been cleaner

defective window in room. card reader by pool malfunctioning. skimpy breakfast.

pool location very nice staff

reasonable price, clean room and friendly staff. best swimming pool.

pool not heated - too cold to use!

nice pool and nice location, comfortable bed

pool was nice, very friendly staff

loved the pool and the cleaning staff and breakfast attendants were exceptionally amazing

breakfast was the 'standard' free hotel breakfast of plastic eggs and bacon.

good breakfast selection, too

clean, comfortable, best free breakfast that i have had.

excellent breakfast! free coffee available at all times!

friendly staff. left before breakfast. smelled wonderful. enjoyed the pool

pool was cold

wish pool was heated and that there was a happy hour like at other locations we have stayed at

with a small market, nice staff, perfect breakfast, cosy and big rooms, nice location, super pool

and that was a huge disappointment so we went to walmart bought some drinks, snacks, and some pool toys and came back and got into the pool with the kids and they were really happy to do that

free continental breakfast

never used the pool but it looked nice

a rusty razor blade was in the bottom of the pool

pool is open until 9pm

i wish that the pool stayed open longer and that there was more than one laundry room

perfect place to stay ! my son loved the gym and pool. great breakfast.

the pool area is falling apart and needs too be swept ,trimed, & painted

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

the pool area and outside are very neglected.

the pool got constant beautiful sunshine.

it wasn't not easy to get to. only pool was available... no other amenities.

the bed extra comfy and the breakfast was good.

we loved our master suite with kitchen and pulled out sofa

breakfast was very good

breakfast is excellent very complete, it has a lot of variety

the free breakfast and dinner

kitchen stocked with everything you need

the breakfast had a good selection

the room was fabulous, it was a studio lots of room with kitchen.

prepared breakfast in room

we had the king suite with a kitchen with a full coffee pot

the closed gym.

the hot breakfast was also good

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room unfortunately in the room there

other than that breakfast was good

lobby, pool area and rooms were clean

the pool needed vacuuming and skimming

pool was very clean and the water perfect

loved the whole pool area

pool area was locked up from any outside people

pretty much everything didn't have any complaints except for pool temperature and housekeeping

covered pool and nice staff.

everything from the breakfast to the room to the restroom. to the pool. the staff were awesome.

chairs outside at pool we’re all dirty and the ac from rooms dripped on me while sitting outside at pool

didn't drain quickly enough so water pooled which is a bit gross

the gazebo and pool were nice.

a lot of restaurants in walking distance big pool

kids loved the swimming pool

service was excellent and the pool was clean

nice pool

the swimming pool was in repair

my room shower and the pool

the pool was closed .

the swimming pool was in repair other than that everything was fine

the pool was never clean

hotel as clean, service was friendly, breakfast was yummy, pool area was nice

pool was a bit barrow. it was needs a little updating. it was still sparkling clean.

breakfast and pool

breakfast was good pool was nice and clean room is nice and clean

especially in the pool

they did suggest we use the pool area

comfort, clean, staff, location, breakfast, pool.

the pool was nice.

the lady at the desk was nice. the pool was nice.

i’ve had an amazing, continental breakfast and the pool

pool area very nice and peaceful

the property was extra clean and the pool was very well maintained

i liked how clean the place was and the pool was great

beds are very comfortable our patio was on pool side bottom floor very convenient

staff is friendly and very nice clean pool

the gym pool and location

of the two cups available by the coffee pot in our kitchenette was used

a nice big room with a real kitchen at a great price !

breakfast the eggs tasted phoney my waffles were cold next morning just had yogurt wish i had gone

gym,small, but sufficient, great to have washer/dryer

my sister and her son enjoyed the pool

pool was closed and limited parking

i love the cleanliness!!! the pool is my favorite! close to great dining :)

the pool area was nice although there was a very strong propane smell that would come and go

pool only open for 6 hours a day

breakfast was just ok

breakfast was great and the employees are great always smiling, great customer service

was amazing from the comfortable bed to the delicious breakfast

location, clean, breakfast staff was wonderful

this hotel for its proximity to the people we were visiting, didn’t partake in the breakfast item other than morning coffee

really complain about anything, the only thing i can think of is towels for the pool weren't always available

it was clean, breakfast had great variety, pool and workout room were both in great shape

the breakfast was excellent. as was the pool. friendly staff and housecleaners.

pool, availability of fitness center, breakfasts were delicious

couldn't stay longer to enjoy the exercise room and pool.

the pool is always clean and relaxing

everything was nice and fun pool+ gym quality

great room, price, location, pool, breakfast , staff

the pool is big and well kept

though that they re remodeling the lobby everything was perfect from the beautiful pool garden and the breakfast setup was excellent very good staff

nice pool

the pool was dirty.

pool and breakfast

the pool was quiet

pool a bit small but well maintained

pool could've been cleaned more often

rivera, the pool was great, the whole hotel was absolutely the best in have ever stayed in

the pool size

the pool was the best part for my granddaughter

nothing just have access to the pool that was located near room

pool area was dirty

the pool was really clean and nice

pool

friendly staff, comfortable clean rooms, nice pool

everything the pool was awesome

the interstate was very close and noisy when sitting outside the room or by the pool

for example, the windows, they can use some clean up and the pool area was great, but you can see that it need some work to be done so that it can look better

and the room was super clean and the pool was clean and

pool was unusable and gates were locked so couldn't even sit around it

very clean and pool was nice a night

thebed was comfortable and the price was good and the pool wonderful

there's even a pool

the swimming pool and the shopping stores around the area it was very nice.....

the pool is open late

the only thing was being by the pool got loud .

complimentary hot breakfast was very good, they rotated items like waffles and pancakes (regular syrup and sugar free

nancy served breakfast everyday with a beautiful smile and positivity that made us happy to be there

we asked for an early check in time to get ready and they accommodated us

shortage on morning breakfast

breakfast not good and things ran out frequently

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

pool was great

pool was amazingud83dude0e

the hotel is lovely and has a complete gym as well as a zen room

the gym has plenty of equipment and is very clean as well

pool & patio area are nice

the restaurant near the hotel and the heated pool

pool was supposed to be heated but it was freezing to get in

can be loud if you overlook pool

updated rooms and extremely courteous staff, including breakfast personnel.

no covered area by the pool to escape some rain.

nice, great location near amusement park, delicious breakfast, free cocktails, very nice outdoor pool

a group of kids were very lond and ride at the pool.

not enough elevators, spend 10 min on average waiting for elevators every time, mediocre pool at best

price was a little high ,pool wasnt great

the pool was closed when other hotels had theirs open

the pool area could use a little tlc and some shade

called ahead of making the booking to ensure the jacuzzi and pool were open

very polite staff and pool and bar area was right there.9

the pool is small but perfect for a quick dip after busch gardens

the pool was very nice

love the friendly staff and beautiful courtyard/pool area.

good reception service. rooms very clean. nice pool.

excellent coffee wonderful staff relaxing pool area good breakfast

i enjoyed the facilities such as the pool and spa center

pool times

outdoor pool water was ice cold on an 85 degree day

pool area was clean

were very helpful, breakfast was great, coffee tea and hot chocolate 24/7, nice pool and grills to cook on outside, good location walking distance to restaurants, massive

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

oh, the outside pool was crystal clear

if you stay by the pool you don’t get to sleep in no big deal

staff, the pool área, hotel was clean

heated pool was the best my kids loved it

heated pool was a plus

the pool area is gorgeous and our 2 bed room turned out to be

the room was clean and comfortable. the pool was clean. the location was great!

friendly staff, large comfortable rooms and beautiful courtyard and pool area.

comfortable bed.lovely pool area. great location. friendly staff.

the hotel has a beautiful courtyard with full of lush plants and a clean & nice swimming pool

the pool

was clean staff was very friendly pool was real nice there's a lot of food around

there is no pool currently

nice hotel in need of reno’s…they are starting on the pool

no pool.

i love the pool and the fact that busch garden is next door is a

the pool was clean, they offered towels for those who didn't bring one, and it had plenty of seating

loved the pool setting and the different activities their was 2 do we liked the ping pong table and pool

friendly, professional staff; easy check in/check out; nice pool and courtyard area.

there is a pool with a lift for disabled

i didn't have a chance to experience the gym or pool personally but both did appear to be clean

our favorite lakeland hotel, excellent condition, great staff, beautiful pool! great time

was great, staff, room, pool, breakfast amazing, needed an extra hour check out and was not a problem, all perfect would

the staff was very friendly, pool had connect 4, breakfast was hot and good

pool could've been cleaner looking.

done, spacious rooms with an amazing pool and safe distance away from the hustle of lakeland

modern hotel with stylish rooms, spacious gym and outside pool

some of the pullman carts for the suitcases are in need of repairs. the pool is not heated.

i was at the second floor really close to the pool and it didn't bothered me at all even when the pool was crowded

cleanliness... pool not crowed when we went.

a cruise ship and were welcomed well before checkin, but our bags were stored and a key to the pool for a swim was offered

our room was ready and clean and the pool was warm

the pool was nice

there is a pool at the hotel that we went to at night

we used the pool a lot and it was wonderful

amazing and comfortable great a/c and the pool,room,and staff were ud83dudc98 lovely

the pool was great and had a handicap accessible chair for the pool

we were rained out to go to busch garden but they enjoyed the pool to the max

beautiful hotel, rooms, and pool staying for 5 days was worth it

just was quite a stay , in an area, access to food and businesses . kids enjoy the pool

pool was cool freezing. courtins at the room window was broken. no hot chocolate ud83eudd79

pool left a little to be desired

but were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access and allowing guests the freedom to choose for themselves if and/or how to

pool is a little on the small size,parents need a bigger pool size,i think you would get more

only thing i didn t like was the pool

it was quiet and relaxing and the pool was nice

king rooms are very spacious and comfortable with great location to pool and laundry

pool view awesome..

the kids loved the pool.

pool area is very nice with umbrella tables and trees

beautiful pool, lovely view of the lake, and the office staff was very friendly.

pool looked clean

the pool was so clean, and pretty

the landscaping was appropriate for resort style acommodations. the pool was very nice.

restaurant was a little pricey. pool gate was not locked.

staff very friendly and attentive. pool was wonderful - clean and perfect temperature.

really enjoyed the pool area

the breakfast was great with a good variety and no powdered eggs

very clean! friendly service. accommodated early check in.

breakfast was included with eggs, sausage, pastries, coffee, juices etc

gym was well equipped

free breakfast exceeded expectations

the pool was certainly refreshing

the breakfast to cozy beds and the kids loved the pool and the cleaning staff was very nice

frogs in the pool, lol but it was okay.

pool location

the pool closed way to early,no breakfast and i had to keep getting my key fixed

location is amazing and hotel was clean and pool was also clean.

have never visited the pool, but it doesn't seem to be an olympic size

to fair grounds & casino hourly shuttle ride to and from casino,pool was nice,rooms are

everithing was clean, breakfast excellent, pool clean

the pool was relaxing

full 2 bed/2 bath apartment with full kitchen and high ceilings was a grest fit for our family.

amazing bathrooms and kitchen

the location, the kitchen, the rate, what the resort afford.

saw bugs on the kitchen counter and the

spa area and gym were both great

i was over the pool area, on the 15th floor

i first book they said my room was looking at at the pool they gave me a room that looking out at the interstate that's the only thing i didn't

it s something from another world, the machines, the people, the pool, amazing room and food

the pools were fantastic and so was the service

the swimming pool was a big plus for us

the smell of the room and no inside pool.

this hotel was amazing! my kids love the pool and the rooms are clean and comfortable!

i loved the heated pool. and all together just a really nice place.

the pool was nice and clean

was in a safe area, close to everything and it had a pool, it was quiet , it was very very

the pool was cold and there was no jacuzzi at the pool.

the bed so comfortable with the pool is amazing the staff is so nice and very helpful it goes above and beyond the landscape is

pool could have been cleaner

there is a beautiful courtyard, pool, and a small retention pond edged with stately cypress trees and full of wildlife

balconies, pool, pond with varied wildlife, center garden.

family friendly with excellent breakfast and clean pool

the kids had fun in the pool

the pool was only open until dusk.

we used the pool area during the day and relaxed by the firepit at night

was very clean and parking was very close, there was a clean pool and basketball court was

the pool was not looking clean. a bit cold

the pool was small.

the pool and the suite and the staff we alll amazing!!

the pool was ice cold and the hot tub was broken

pool could use a little more cleaning on leaves but on the other hand with the storms off and on

loved the pool

the pool had a little to much debris

pool closes too early

pool had, though it was safe for someone who couldn't swim only reaching the 5ft, but there was

pool water was very gloomy like it needed to be cleaned

just wished we had gotten to the hotel earlier and so we could have used the pool and checked out the area

more rugs on the floor when people get into the elevator from the pool

the pool was only 5 ft deep which made it easy for my little ones to swim or myself carry them around

breakfast, but with covid i understand. also pool could have been heated.

pool

outside pool was too small

i felt safe staying here with my kids, pool area was clean

the gym did not contain perfessional equipment

hot breakfast is provided by the hotel plus suites have full kitchens

i liked having everything in one place that i needed to be able to cook, a full kitchen set-up

breakfast was grab-n-go only

nice breakfast...eggs, bacon, yogurt.

the rooms are so nice, the staff is awesome and the breakfast was really good.

pool area was dirty

restrooms (mens) were very dirty. pool wasn’t opened.

the pool area was very small. breakfast should be served for the price charged for the stay

only downside was maintenance on the pool but the beaches in the area more than make up for that

decent area and accomodating staff plus a swimming pool

really enjoyed the stay and they have clean pool

staff and pool

the pool was clean and so were the sheets