whirlpool works well

the location was great and pool was nice.

pool area

kids enjoyed the pool area

we had our grandson and he went to the pool every day with his grandpa

i cleaned both my rooms , the pool was filthy . i was not accommodated at all . unacceptable

was a very nice hotel , the breakfast was great only thing is the pool could be a little cleaner but other than that it’s good

lobby, halls seem to be updated but rooms and pool look old and need some renovations

sadly no breakfast or pool because of health mandates from covid19

pool closed due to covid 19

no breakfast was served because of covid

they offer a simple breakfast

breakfast options were poor, but i didnt hav high expectations

woke up too late for breakfast room are nice and bed are comfortable

and there was no continental breakfast anymore

help of the staff making my son birthday happy he enjoyed the pool and what he calls his apartment

the pool was closed for maintenance .

the pool open at 12 pm lol

i like the pool the most because i love to swim. the staff was very friendly and over all nice.

i like the pool i love the quiet i love when they check on us

she helped us get the pool open and provided us with all the towels we need lol

the rooms are nice and the pool was refreshing. the price was reasonable!

pool was overly chlorinated and burned our eyes and skin

the room was nice and clean. my family enjoyed swimming in the pool.

the heat was turned too high in the pool area, other than that everything was great !

breakfast, is not the best. no microwave to heat anything up.

i didn’t eat breakfast

breakfast was good and had good options, especially for ones that do not eat pork

they had a nice diverse breakfast spread

room was well appointed. excellent breakfast.

pool they use to much pool chemicals

only thing was the pool in went down to go swimming in the morning i could see a whole lot of oil floating on top of

that we couldn’t use pool rings .

the pool could have been a little warmer.

the pool and hot tub were also beautiful

very good breakfast. enjoyed the pool

pool didn't open until 10am

room was located across fro pool and fitness room

pool was a little chilly!! and no hot tub.

pool was clean and a great water temperature

the pool was very cold and the shower

no jacuzzi tub by pool breakfast hours weren't long enough

weight room decor was nice pool open late

were traveling with two small children that were really looking forward to swimming in the pool

no pool.

pool. room. staff

pool closed at 10

pool area did not have towels-even after requesting some to be brought none came within 45 min

during the checking in process, we requested the temperature of the pool, none of the staff knew

breakfast can be a little bit better

the pool was very nice!

daughter liked the pool.

the pool was closed

clean, nice workout and pool area, not sure how i missed no breakfast included

spacious with a kitchenette. clean, easy parking on a super busy road, but it's quiet.

pool was never open

my daughter loved the pool

wish they had indoor pool

no pool

pool was closed during our 4-day stay

swimming pool hours

my kids spent a fantastic time in the pool

very clean. friendly staff. breakfast was great ! swimming pool . location.

did not use pool or fitness center but checked them out - nice as well

pool wonderful

the pool facilities were great the kids had a blast

the pool was inoperable for my stay

the customer service was really good and we enjoyed the pool

were very nice, and it was located in a area where all my friends could meet for my birthday pool party

everyone was very friendly,the set up and pool area have beautiful

just seem like to much chlorine was in the pool eyes we're burning

great location! staff was amazing and we enjoyed the pool!

only drawback was that there wasn't a public hot tub in the pool area

the phone is not working and the pool is closed

the chlorine smell was to strong in the pool room.

cleanness, breakfast, safety, customer service

no change machine for laundry

breakfast time could be longer into the morning. end closer to noon.

room was near laundry so we heard the dryer until late.

laundry and ice a plus

didn't get to use pool.

pool was dirty and very old

cleaned the pool when we tried to swim in morning before we checked out

i can t think of one negative except maybe have the pool a little bit warmer.

curtain was damaged and no matter what i tired water was pooling in the floor

pool and friendliness!

i liked the gym and the indoor pool

pool area was nice especially the hot tub it was hotter than the usual luke warm bath water in

hotel was clean, pool was nice and breakfast was on point

pool was a little cold, and there were no towels but not a big deal.

i didn't like the fact that the indoor pool was so cold.

the time that the pool closes...kind of early.

some building renovations were ongoing, but did not affect any amenties that we used, (pool, breakfast, bar) very nice place to stay

no microwave in the room and the pool was too cold.

the location was excellent, and the indoor pool was always clean and ready for use

they allowed me a late check out

breakfast was amazing

juice machine was down for breakfast which we had to ask about and when i ask the food attendant she told us we could purchase

was a nice selection for breakfast

the rooms setup, the comfortable bed, and the pool and jacuzzi.

the pool was wonderful

pool closed even though it's heated.

no..maybe need an indoor pool to spruce hotel up a bit.

that the pool was closed and there wasn’t any breakfast

add a swimming pool

experience was ok but there was no pool like the website said

this pictures online show this hotel having a pool, but it doesn't

no bacon offered for breakfast.

staff, good size comfortable room, solid breakfast, great towels, and clean self-serve laundry room

loved the pool and gym hours

the baby pool

shower curtains were moldy, the shower head was dingy, the heater in the pool was off or broken

the pool. i brought two eight year old girls and they couldn't get enough of the pool.

would like the pool and spa to be 24 hours.

i wish that adults had 24 hr access to the pool.

pool was very clean

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with one family at a time

pool fill level was oddly high

everything was good. but pool was small.

that breakfast is over at 9 it should be from 8-11

loved having the full kitchen and living room separate from the bed room

i loved the pool area. very nice gym. beautiful breakfast layout.

the focus of the kitchen should have been cleanliness and organization

breakfast could be better pillows could be softer.

the pool was close

pool and hot tub were unfortunately a little iffy, the hot tub had foam in it and the water was not

hotel rooms are clean, nice swimming pool and gym

start the breakfast back up and manage the pool

so on my next trip i will be getting another suit but with the whirl pool in the room as well

no pool, breakfast, bathroom.

i wish there was a pool to really make the hotel an even better hotel

no pool

the pool did not work

no swimming pool

pool area had more water around it than needed

i wish it wasn't a health scare i could of ultilize the amenities like the pool the exercise room and the hot breakfast

the pool was ice cold

pool time couldve been longer

pool could have been a little warmer.

didn’t get the chance to get into the pool because it was so many kids

that we couldn't get and pool

i didn’t get in the pool any of the days because their were so many children in

the pool for my kids to play

the room was clean and my kids love the pool

staff was great. nice that the gym was open 24hrs. lobby was inviting.

or breakfast, you have to pay for everything and bathroom shower pink dirty toilet black dirty no room

pool out of service

it had everything. pool, breakfast, work-out room, and great staff.

more towels at the pool area

no inside pool

pool was closed

i loved everything, the staff, the room, the pool, the restaurant and the hotel period.

the pool and gym were very clean and comfortable

rooms were decorated really nice, dimmer switches for all the lights, weight room, and the pool

80 degree pool

was wonderful the pool was excellent clean and warm

i think they should allow atleast 12 people in the pool we booked room to just swim and we could only swim 1 hour afternoon 1 hour in morning when u

staff amazing and the best part about it all they even make you make reservations to use the pool for a hour only due to covid which is

my only suggestion larger towels in the pool area.

the pool was clean and there were plenty of towels

loved the pool and spa, all the food

from what we saw, the pool looked clean and well maintained

pool water was freezing

one pool table

we did not have time to use the pool or fitness center, but both looked really nice in passing

cleanliness and breakfast pool table was nice

the pool is also crystal clear

adults time with pool

we were greeted and was offered any floor because of our little ones we asked near the pool and got a room 3 doors away

24 hour lobby, location, friendly staff, pool, the room, everything was amazing!

i enjoyed the jacuzzi while the kids enjoyed the pool

the pool is great

the chlorine is the pool was overwhelming

pool was being renovated

pool open late

pool area was a little dirty.

the pool was closed

room, pool, breakfast

the outdoor pool was nice but in the winter hampton would have them on that

pool was closed

another thing is the pool

plenty of towels at the pool, we'll kept building and the two bedroom room was great

the overall cleanliness, the kitchen in the room, the pool, workout room, and breakfasts!

only thing was the jacuzzi was not hot and the pool was very cold

wish the pool was heated

i don't understand why the pool isn't open 24 hours.

not enough towels in the pool area

we liked the fact that it had an indoor pool considering how unpredictable the weather has been

the pool and hot tub was the best and the free breakfast was very

there was a lot of people in the pool are but towels were available and other visitors were fun

the pool and hot tub were small and nice

the room was nice and clean, the pool was nice and the breakfast was great. i would comeback.

pool was freezing.

need an indoor pool

kids loved the cookies and pool

staff was great, food very good, enjoyed the pool

pool people were very nice love the area

pool was nice

the outdoor pool is clean

the layout and the pool

pool an added bonus

laundry machs

dirty couch, carpet, curtains, spa tub and bathroom

were abel to accommodate my early check in

in the pool when it first opened but when i tried to get in the pool around 8 it was a lot of kids in it

the pool was nasty and environment was not good for kids

no indoor pool and limited parking due to building repairs needed.

didn't get a chance to use the indoor pool

good place. everything was good in the rooms. pool was very nice too

excellent pool/hot tub combination--directly adjacent (like one foot apart

liked the pool, as it was much larger than expected and could swim laps

nice gym, great location.

like that it was located close to great lakes crossings mall, top golf, downtown detroit wasn’t to far

the pool was closed

couldn t use the pool, bar, etc....

huge issue was the pool area does not have adult hours

great buffet desk clerk jeffery was awesome pool was great dinner was good

nice hotel with a great pool and hot tub area.

breakfast was very good, many selections. staff was courteous and helpful.

breakfast was luke warm at best and dried out

to far too walk i not sure there was breakfast due to remodeling

a hotel in an affluent area i would expect a better breakfast

i didnt come from the breakfast but it was not great. don't count on it!

the swimming pool area was always crowded, but i understand.

close to home, great swimming pool, and a fun experience

the grow up pool time needs to be a little longer.

plus the pool and hot tub is great

pool had too much chlorine

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

was not the hotel employees fault, they did their best to service us due to the restaurant and bar was not open

room service didn t do what they were supposed to do

room service tried to come in at 9am which in my opinion is way too early

not to mention room service isn t offered on the weekends

pool and hot tub area was very nice

about the hotel was great breakfast, easy access of the restaurants outside, pool, exercise room all were a plus

pool was rather dirty

comfy beds. stay was very friendly. nice pool and hot tub. very clean and spacious room.

that the employees are extremely pleasant and that you can schedule a time slot for using the pool

very nice pool, breakfast was great, staff was friendly and cocktail hot was a definite plus!

the night before had great food the chicken tenders was the best ever, the kids enjoyed the pool it was nice and warm

the pool could have been cleaner and we wished it had a hot tub.

the heated pool and fitness room

i wished the pool was open, had to take the kids across to a different hotel

booked for the pool, was told it’s broken

pool was cold

hotel was very clean, the staff were nice, the pool was clean, and the beds were comfortable and clean

also the indoor pool was about 56* and freezing cold

having the pool and gym on site, very handy to burn off the kids steam and not feel like i missed out on

not being. close to family on 2 different floors heat in pool area was like a sauna

pool area needs to be better stocked with towels

was great, the food was great for breakfast, nice kitchenette area in room the fact that the pool stayed open until 11 was a major plus, the fitness center was great over all it was very homey

the hotel was clean and new, our grandkids had so much fun in the warm pool when they visited!

the pool was dirty, and the breakfast potatoes tasted undercooked and bland.

and some other stores makes it extremely convenient especially since you have a full functioning kitchen in the room

the breakfast and hot coffee was excellent and just what i needed to start my day

the breakfast was great

the room was amazing, staff was amazing and the kids said breakfast was the best set up they've ever seen

i found the staff at the reception and in the kitchen really kind and professional

the hotel was very clean and comfortable. the staff was friendly and the pool was nice!

desk staff was friendly and helpful, room was beautiful and clean, pool was nice and warm and breakfast was delicious

the pool was warm

pool opened too late for me

right across from the pool