much chlorine in the pool'maybe a protocol during covid, but we didn't stay in the pool as long as we hoped because our

i wish we would have made it to breakfast and the pool but unfortunately we over slept but i bet it would have been amazing

great pool

was very clean, convenient location, very nice staff for check in and check out, pool and hot tub were very nice and a free full breakfast was a very nice surprise

staff, the size and amenities of room, the pool was just 'ok', great tv channels, wifi was 'ok'

pool wasn't open.

kids loved the pool

pool is seasonal idk if that was clear.

i love the location and the facilities the pool was exceptional

breakfast was okay . the pool was crazy crowded

the pool and pool area was clean and in order

the pool was just the right temperature, and size to allow multiple families to use it at once

i like breakfast and room size and the pool.

pool was down for maintence and when i arrived the women at front desk wasn't to pleasent

the pool water was freezing. definitely not a heated pool.

pool

the pool.

i booked mainly for the outdoor pool which was very nice and was open until 9pm

the pool the room... breakfast on the go was great!!! i was always in the go

an umbrella or two by the pool may be a good idea for those that need to come watch their kids but don't necessarily want to

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

pool is extremely tiny

the pool was amazing. 

lobby, pool, fitness areas are great

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

big rooms, the pool

we like the pool, the hot tub the hotel room

need some sorts mat to go from elevator to pool

tht pool water was warm relaxing was amazing night

the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

cereal was really good, pool was amazing!!

i stay before the summer so i don't get to use the pool, but they have a pool

clean pleasant room pool was very well kept

not enough towels and when we asked for more, they gave us one pool towel

pool was not open and just toast and a coffee for breakfast

pool closed when i arrived,

clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, best part was the tv channels that were available at no

pool

the pool and gym was

pool was closed

the indoor pool and hot tub were really nice after the workout

the pool is great

cleanliness, pool, friendly helpful staff

pool it had to much chlorine i loved how cleaned it was but it had to much chlorine and we

the rooms were newly renovated and the pool was nice and

proximity to highway, shopping mall; and my children really enjoyed the swimming pool.

pool and hottub were awesome. breakfast was the best.

customer service skills for front deski also love that the hotel is very clean pool is open jacuzzis open great breakfast is one of my favorite places to stay i recommended

breakfast was excellent,the pool was great and hot tub was relaxing

the overall hotel was very clean, no cigarettes or trash in the parking lot, always towels in the pool area, clean hallways

would have liked to have tried out the pool or fitness center but wasn't sure if included

pool area was clean and towels always readily

my wife and kids really liked the pool

was great, i like the pool, awesome jacuzzi

the fact my kids enjoyed the pool.

we enjoyed the gym and pool

pool was closed

the pool is small, but it is indoor and heated

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

the pool was way to small. 3 people at most.

pool was nice size and deep. staff was very friendly and accommodating.

breakfast was awful and a insult to adults the pool was clean private and very relaxing the rooms were both extremely clean and

room was nice, clean, comfortable. only stayed one night, kids had a blast at the pool.

i had a nice time but my kids were disappointed because the pool was closed

pool was very cold no towels also i’m glad we brought our own housekeeping came at 9:30 am to

no pool due to repairs being done

the pool open

location, cleanliness and pool...staff was great too!

pool was closed, more restaurants

one of the best gym/pool/hot tubs i've had in a hotel

their room service was excellent

take caution with kids using water in their own

hotel is very nice, just not suitable for young kids

very disappointed with the breakfast everything was cold, wasn’t worth $19.99 per person.

pot were old and chunky

bonus was the free breakfast which they class as continental yet you had the choice of omelettes, sausages, pancakes

the moms and the kids went to the dr

in without speaking to us and interrupting the call, which was weird, especially as we were with kids, wet from the rain, and really tired

the only negative we had was how cold the lobby was during breakfast.

what i liked the most was the room super clean, organized and the pool my kids loved it

staff was very friendly, the pool is perfect for families the communication was wonderful and the breakfast was

great variety to choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed it

the pool was a bit cold for our little guy

pool was very warm + refreshing after a long day @ the big e

pool breakfast and staff

the pool and food was awesome

pool was under maintenance

the pool was not heated and the hot tub was out of order.

the tvs, pool/hot tub interior

he quickly apologized for the pool being down

pictures of pool area

the indoor pool and breakfast area were very nice

my family loved the gym and the pool

ended up having a dark room :( covid had the pool and fitness closed

pool

pool water was cold

we really enjoyed the swimming pool which was clean and empty :)

great staff. clean everywhere. pool fridge microwave :)

i didn't try the pool or anything but it i did check it out, nobody was in there all the times i checked, they had a

easily accessible from highway. free breakfast and pool was enjoyable

also, the pool needed cleaning in the sense there were bandages and unknowns floating around which were a bit

we liked the pool and the fact that the restaurant was so close and the food was delicious

pool area could be more inviting.

was great with comfortable bedding and chairs, has nice pool and hot tub and the hot and cold breakfast items were

swimming pool and hot tub on site (but we didn’t have time for

excellent hotel..clean..nice pool outside..nice room8

was great scenery was beautiful pool was big and my son enjoyed it upgraded bathroom coffee was

the pool area was great the kids had fun swimming and i was able to relax

the large outdoor pool - 9 ft deep in the deep end - lots of space around the pool

the whole location was awesome nice parking good size room good pool

the timed pool slot

brought grandkids for a swim. pool was clean and we were the only ones there. staff was amazing.

i like the complimentary breakfast, and pool, fitness room available too

the pool was a nice size and water was warm

pool spa gym

booking description says hot tub. there is no hot tub, just a small pool.

didn't bring a bathing suit but if i had we would have used the pool area

wished that the pool was warm enough to actually enjoy swimming in

closed the pool to all guests due to one group

my daughter really liked the swimming pool

the pool is nice, clean, not too cold, the air is warm, so pleasant to

loved the pool, breakfast was amazing and the beds were really comfortable.

the room was clean and the tub was fantastic. it was nice to be able to reserve the pool.

the hotel is real nice i love the way it looks real clean and the pool amazing and also the breakfast really good… there’s a gas station, food, and shopping

loved the pool; good temperature and clean

they were doing work around the pool so we didn't use it.

considering this motel has a pool - it is rather strange there would not be television as well

the children loved the pool

the pool maintenance should've been better

location perfect for our needs (hiking the holyoke range). pool had shaded area - nice touch

the very rusty door in the pool room. t

i was too busy this time to take advantage of the indoor pool, but i would make time to use it next time

very clean & nice. welcoming staff. nice pool.

pool was great.

pool could have been warmer. advertised as heated but not warm enough.

pool is not heated and had to ask for towels every time the kids used it

the gym was great to have and so was the pool

kids loved the pool

pool doesn't seem to have chlorine in

) to the pool which is very small (ca

bed, nice pool & hot tub' although the hot tub was almost too hot, breakfast was great' super location' i

the kids loved the heated pool/hot tub

like that not only was there an indoor pool but also a hot tub as i have been on vacation earlier bouncing around sleeping in various

beds were comfortable and room was clean. pool was very nice. everything was perfect

staff are professional and kind, the rooms are clean and inviting, the pool was a nice escape to along journey

hotel is welcoming,accessible and with a beautiful pool

the pool yard is green with chirping birds

the pool was great!

this heat wave,the pool

me and the kids love it and my girl in front desk such. a sweetheart pool is amazing

the pool

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to want to swim around, also we thought there was a

pool too small to warrant the name pool.

pool could use updates (rusty rails, etc) hot tub very hot, pool was too cold

pool and gym a plus

hotel is charging full price for the rooms knowing that the pool, front desk and some other amenities like the availability of drinking water or certain

no biggie but just make sure the pool always has enough towels

breakfast, clean pool, comfortable bed, and room was pristine

wish the pool was warmer. wish you had a hot tub/spa.

the pool staff was extremely friendly and helpful room was super clean hotel itself was clean

your mins from places to eat and entertainment, the pool is also fun for the kids

the breakfast, and the pool was to small.

the pool was smalland not very warm. everything else was fantastic!!

very clean everywhere. beautiful pool but we didn't have time to try it.

no outdoor pool

by, the staff was okay not very pleased with them but over all everything was great including the pool

the pool

thanks for fixing the cable of tv, pool is excellent

outdoor pool was a bonus but we unfortunately did not have time to try it out

peaceful, clean, pool ready. easily accessible to other locations.

check in was great. breakfast was generous. pool was refreshing. staff was friendly.

we enjoyed the location - and the breakfast and the pool.

pool

the pool area, i can't think of nothing else.

the breakfast and the pool were great.

dirty dishes in the sink, pool closed at 9pm, other hotels in the area close at 10pm, broken window in the hallway, broken

other than that i requested 1st floor near pool

the pool was nice and there was a fun little basketball court near the pool

room size along with amenities pool,grill

basketball court and pool

wifi worked well

location and shuttle and staff

called for room service and they forgot to come

great location. good wifi. nice restaurant with the hotel as well.

- wifi wasn't working - although several people complain about wifi, the person in the front desk

staff, clean updated hotel & spotless warm pool & whirlpool

the pool and breakfast

jacuzzi and pool amazing

/pool combo was spectacular for adults/kids

pool and hot tub well-maintained

the cleanliness, the easy check in , the pool was big and beautiful

the location and they have an indoor pool and a bar and grill

indoor pool needs ventilation it's so stuffy in there feels like you can't breathe.

they have a swimming pool

the humble yet friendly staff everyone is down to earth, and the pool area is great.

the bar and restaurant area

the hotel was overun with kids that made the pool area unusable as well as the gym

had a last minute request (late check out) and they were very kind and willing to accommodate us

wish they had a hot tub. also the bar service was terrible they need more staff

staff were great we were allowed a late check out as we were attending a family funeral - no

the kids had a blast at the pool

the suite was cool, felt like home. nice pool & whirlpool. liked the place a lot

everything good rooms great pool.

the pool sign up and the price of the rooms

pool was small, i wish it was bigger

breakfast was amazing

having a laundry facility

could use some updates and improve the breakfast

need a better breakfast selection

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

outdoor facilities, we took advantage of the privileges at the sister property

didn t really matter to me, but i don t think there s an on site pool or gym

nnis and indoor pool)

warm staff, home feeling but with all amenities of a hotel, sister hotel close by with the huge pool and most amazing jacuzzi with the strongest jets

delicious continental breakfast, and the restaurant was fabulous as well

indoor pool

the pool was warm and sunlight streaming through the windows there created a lovely experience

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

love the pool needs some attention

very nice stay at a very nice place. pool and hot tub were great along with the food and staff!