views, the bed, the pool, hot tub, food, service

peaceful clean room, pool, and direct access to the lake was fantastic

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

the bungalow, the pool

there is a pool right in the center and plenty of space to stretch your legs outside

pool was small, was low on water and filter system wasn't working great

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

room and swimming pool very

the swimming pool was a bonus

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

lovely pool

and gym sessions, good bar and pool, with excellent music

clean the pool a bit more

lovely pool, friendly staff and easy place to get transport from.

has a pool, bar, pool table and many games available

nice pool to hang out and the morning yoga at the beach is definitely a must do

pool hour

the property it s fantastic! gorgeous garden, pool and a beautiful view!

location is breathtaking as are the gardens and wonderful pool area

niggle, not much shade for the pool sun loungers

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

beautiful location, breathtaking views. new pool and additional rooms added.

pool was chilly and a bit small, but it was never crowded so worked out

have loved to use the pool but it was pretty cold

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

no pool or many sunny areas to sit in.

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

a swimming pool is missing

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but very

laundry service

pool w/slide

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table tennis

nice pool and gardens

gorgeous view of the lake, lovely gardens with hammocks to relax, swimming pool

i loved everything from the room to the patio and the pool.

the food, the view, the lake, the pool, basically everything!

the pool was a lil bit dirty

a lap pool in the open aired courtyard looking directly at one of the volcanos

pool was a plus to relax in the morning before heading out to explore

nice pool

the view from the balcony, breakfast included, the pool was nice

a nice rooftop terrace and a pool

the swimming pool was a plus

we couldn't swim in the pool and it was a bit noisy at night and early morning.

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

there was no fridge even not in lobby and also swimming pool is not real fyi

the pool was unusable, dirty and probably unhealthy

there is a pool table, fuse ball and air hockey all free

pool was not available which is why i booked

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our teenagers happy and busy

so much anything to dislike, but they will need to carry out maintenance to pool area soon

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

if it's fully booked then residents of the hotel are not able to use its facilities

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

inly the pool area, which is way better than the hotel's)

the property is lovely the pool is great.

the property lacks a pool.

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the location and the swimming pool

everything but the pool need to have reservation to be use . thays is what they said.

room was beautiful and we had a good time at the pool

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

pool area and private beach were great

hotel has amazing amenities including a jacuzzi, dock and tiny pool

nice pool and right can walk right up to lake for great swimming area

pool was tiny

the pool area was clean and restaurant had good options

the pool is nice but it's pretty small and not many sun loungers

the pool could use an update. it wasn’t very inviting to swim in.

pool should be heated, it was too cold to enjoy, the jacuzzi by the pool should be available at no

the pool and jacuzzi very clean

steps away from the pool, jacuzzi, restaurant, etc

great wifi

the room service

wifi was excellent even up in the room

they have a spa although the front desk staff didn t say anything about it

has the best wifi on the lake

free breakfast was plain and it was deliciously filling

good value for breakfast

the breakfast that is included is great, especially omelette

also the breakfast options were nice, though the service was slow

great breakfast

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

com had laundry services listed in the facilities however when we asked one staff member they said there

), use the canoes and there is also a laundry service

i ate at the restaurant for my free breakfast and for dinners

the hot water was not that hot and the wifi doesn t work that well.