pool

the pool was a little cold.

that we couldn't stay an extra day or two and enjoy the pool

snow outside and no beach sand around the pool

pool is very small but who cares because the rest is wonderful.

the breakfast bar offers gluten free options, yet, the options were extremely limited.

gym was top notch

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

24 hr gym room is nice

always and the same with every hotel ever; the gym could use more free weights and a squat rack or 2

we got to enjoy the pool and hot tub

high level chlorine in pool

clean pool, hot spa

the pool could be more children friendly maybe a slide or sprinklers

the pool cod have used some attention...

professional and friendly staff. pool and hot tub great

the breakfast was tasty and we enjoyed the clean pool and hot tub

kids loved the pool

very nice and clean, pool was great!

hot tub and pool are great. rooms comfortable

breakfast was good

big tv and decent wifi very spacious good breakfast friendly staff

love the space in the rooms. breakfast was great!

the tables in the breakfast area are not very steady.

get a hotel room for new year’s to take baths to cleanse i guess just something me and my kids do but we couldn’t do that because they did not inform me that the room did not have a

only wish they would enforce the pool rules

close to our wedding and had a pool and free breaskfast

the breakfast was great and the pool was fantastic

pool wasn't working which didn't affect us, but it was a game changer for some in our group

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff

my kids loved the pool area (and the snacks

the pool and things were not available still

the pool

beds are little hard and hate that the pool closes at 10 pm, but just minor things.

location, kitchen, pool

didn’t notice there was a swimming pool did not see a hot tub

nice and clean. pool was clean and room was nice.

pool a little small and no hot tub.

the pool is too small and had entirely too much chlorine in it. no hot tub.

bed, breakfast, staff & pool

loved our bathroom- updated and so clean and we loved your pool

the pool was nice and warm and the breakfast options were pretty extensive

was pleased to find the pool well maintained and the water was warm

staff was very friendly and the pool/jacuzzi was clean

pool is nice

of the grand rapids skyline from the gym would have been nice, but can’t complain too much about that

breakfast was basic. coffee was ok. rather have good coffee

comfortable bed and nice staff. the free breakfast was good.

beautiful new facility. comfortable room. nice breakfast.

breakfast breakfast could’ve been better scrambled eggs sausage bacon hashbrowns toast would’ve

also, pool was

clean beds nice pool and the staff is really good...

clean n pool

location and the pool. also has a decent elevation.

pool was not open the wi-fi didn’t work and there were a pair of dirty panties on the side of the

restaurant within the hotel and the pool for the kids

the rooms were spacious, beds were comfy, staff was friendly, pool was clean.

the pool area and exercise room looked very nice

liked the pool & the staff were great

very dirty rooms, including bugs. pool was small and cold.

breakfast was good pool was great

pool should stay open a little longer

other than that, the breakfast was great, they have an indoor pool open til 11 pm and the staff was fantastic at check in and check out

the stairs and the closed pool

pool, hot tub are beautiful

the pool was ice cold and when i menitiin it i was brushed off

indoor pool and free breakfast were great little surprises

but the only problem i had is i thought that the hot tub was a little bit too hot but the pool could have been a little bit warmer my granddaughter's lips were blue so it was a little cold

breakfast and pool

decent pool and price makes it a great choice for my family.

towels for the pool/ hot tub were

make sure you ask for a view. some rooms overlook the pool roof and your view is blocked.

loved the hot tub & pool! great customer service!

great location, the pool and hot tub were very nice and clean

the pool looked

we did get down to the pool/hot tub area

liked that we did not have to go through the lobby to get to the pool

the pool was very nice and clean - great for kids

pool awesome jacuzzi would be nice to have one in the room though if that's an option for not an

keep in mind the hotel does allow the facilities to be rented out for parties, and the pool was a bit packed the weekend we visited; however the pool's operation hours are generous

the included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful and perfectly clean

wish pool was bigger

breakfast was delicious and had tons of options, pool and hot tub area was wonderful, staff was friendly and helpful

the pool area was bigger than most and the indoor/outdoor hot tub was fantastic

pool and hot tub were immaculate

there was even a pool and hot tub

our kids loved that the pool was open, parents loved the hot tub

not having access to hot tub or pool sucks but it's covid-19 so it is what it is.

pool area was really nice and the hot tub was amazing

really is great fresh lots to choose from, pool and outside deck are nice and room was very clean and

only complaint was not enough seating in the pool area.

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

our stay was amazing. the hotel is clean and pleasant. nice pool and amazing rooms.

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout room, and the big bonus - dinner at night

location, friendly staff,clean, nice pool area

pool was cold

it had a nice pool and hot tub

i was bummed that the pool wasn't open.

for some reason the pool was not open

beautiful, clean, excellent, friendly staff. great pool and spa

bar was expensive. pool was closed.

the pool was freezing cold (aug 19th) they say it is a heated pool but they need to turn it on

pool was very cold

the pool was closed.

we enjoy the pool and work out rooms

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand under the coronavirus

the pool and hot tub are in questionable shape. the steam room was closed for maintenance

pool closet at 11:00pm

location excellent. pool fantastic.

swimming pool was well maintained with nice clean deck and sitting areas

pool area was crowded and the room had no fridge

also, the pool is a bit small

it was good distance from our venue. pool was available without too many people. room was quiet.

the ability to have dining within the hotel, the swimming pool and the hot tub.

service, polite staff and a clean pool and hot tub!

very nice !! big room, nice pool and great breakfast!!

we liked the clean rooms. safety on elevators, pool hours and proximity to events we had planned

the pool was small

only issue: the indoor pool was cold, in march

pool was a bit too cold

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

found a dirty wet washcloth and used bar of soap in our shower.

no breakfast for my kids unless i pay

they were able to accommodate me for an early check in as well as a late check out and where overall just very

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the room was very spacious and the pool was great!!

there's a laundry facility on st as well as a pool and spa

really enjoyed the pool and bar area. breakfast was very good but on the expensive side.

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

the pool closes at 12

clean spacious nice pool no complaints

my daughter was upset that the pool was closed and we needed to leave prior to breakfast

pool area was clean but small

i wish there was a hot tub not just a pool

the pool was freezing and there were never towels at at the pool

no hot tub in pool area. and our room didn't have a tub when i purchased room with tub.

the hotel has a nice work out room + pool

there's a nice fitness room and a smallish indoor swimming pool

pool was too cold

how quite it was in the room. the pool was a great size for the kids as well.

pool was great, staff was very friendly

the staff members were awesome. the kids had a great time in the pool area as well. clean rooms

and a pool

the smell of the pool in the hallway the next time i’m a get a room on the second floor

comfy bed, nice dark shades of window, full fridge, the stove, nice pool and hottub

the pool was clean and monitored within every half hour with two

while the pool was open the hot tub was not.

pool and hot tub

the hotel and the pool area was very clean staff were very helpful and pretty

the pool looked nice even though we didnt utilize it

great breakfast, loved the pool, and the bedroom was very comfortable!

best pool ever clean and very family friendly

room was great, the pool was clean and the staff was friendly and knowledgeable about things to see and do in the area

pool closes at 11 pm which is a bit early

course i wish the pool had been open so we could have splashed around, but it was closed due to state governor

wished the pool had and adult only hour and the alcohol could have gone a but longer too

thought the pool was small for the amount of people swimming

if anything, pool was smaller than expected but clean and well maintained and the bed could have been slightly

pool is inside/outside, and even in cold and snow we were able to swim outside

and gary was very insightful about the indoor/outdoor pool and it was very therapeutic

pool is awesome, rooms modern and clean , breakfast awesome

early breakfast hours, size of room/bathroom. pool.

the pool wasn’t open ud83eudd79 i really wanted to go swimming

facility was excellent the pool the stuff the breakfast was amazing and good customer service

good size a good-sized swimming pool to cool us down

pool and hot tub were great!! staff was very friendly and helpful

liked the staff in the front desk, in the dining room, housekeeping, pool was clean the green area

i just like the hotel and it's have a pool

the security, their attention, the parking space, the pool, the all place was so nice and close to great places to share with my baby boy

pool wasnt open 24hrs a day

prior guest's bar soap and hair was in the shower

it was clean, quiet and i was happy to have been accommodated with an early shuttle time

it was old, not clean and we were kept all night by loud people and small kids all night long

great location to the airport, timely shuttle!

gym and the restaurant (buffet breakfast)

the staff food and the pool

a 9 feet deep pool

pool the back outside seating and basketball court

we were on 1st floor near pool and front desk

staff at the front desk is super kind and helpful, the rooms are very clean, the pool has an *actual* deep end unlike most that are only 5ft deep

flooring in room could use a deep cleaning, the pool and hot tub could use additional

the pool was a nice touch, and the rooms were so clean and comfortable

room by the pool

we loved the pool area it was nice to have ample seating for dinner

facilities were shut down pool , no break fast. had to pay for things i could not use

wish you had a pool ..... but the stay was awesome.

disappointed there was no pool for my grandson, but he was ok with that.

slow elevator. pool advertised as available but was not

didn't have a pool or a hot tub which was a little disappointing

swimming pool or hot tub

great décor and pool

took a while for the staff to bring pool towels.

pool was open and hot tub

it place hotel and nice place to stay if u have a family nice pool jacuzzi steam room workout center surrounded by good food places in

thank you for having the pool open!

great location, clean, nice beds, very modern they have games and a pool table

that we didn't have time to take a dip in the very nice pool.

good location, clean, nice pool.

everything from room to pool was well maintained and clean

the pool was over crowded and was not heated as it was stated to be.

pool and hot tub are the cleanest i have swam in at a hotel, the staff was very friendly and

enjoyed the pool and room

have the pool & hot tub to use & have good night sleep

the pool and hot tub facility were open longer honestly

the pool was perfect size for my smaller kids and big alike and the hot tub was great for us adults

ben at the front desk was amazing! the facility was clean, pool was decent..thank you

loved the accommodations and pool! grilled several times in the week we stayed there.

the pool was heated but it was still nice it was just hot outside on that day otherwise i'm sure it

that the pool was outside! this is michigan it is never warm enough to swim outside!

the rooms were great, the bathrooms and water pressure were wonderful, and the grounds

pool and hot tub. staff very friendly

there was a nice pool but i did not use it

the location, the room, the pool it was all beautiful

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

was told the pool was open

pool area was clean and cozy

that we weren't able to use the pool.

my children really loved the pool it’s not the biggest pool but they loved the fact the water wasn’t so deep it was very

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken in

pool and bar wasn’t open

pricing, indoor pool, breakfast

the breakfast needed more variety and the pool needs a dehumidifier.

on the outside and have a lot of lights all around the property at night becuz of the area the pool needs a make

the pool was too cold and bed was hard

covid made it so no pool or breakfast but still great

they also helped me with an early check in which was greatly appreciated

the spa tub

the king size spa tub room

the indoor pool was nice

pool area was crowded

we enjoyed the pool and that social distancing rules were being enforced.

the pot holes in the parking lot and the pool not being open.

didn’t get to use the upstairs pool table and indoor pool because it was after 11 once we got back

there were always people carrying baskets of laundry to other floors

no signs about wifi

i went to a gym to shower instead before work, losing more time of the room i paid for than i wanted

parking lot was not plowed for deep snow.

erage) arcade with it

indoor pool

didn t find pool hours but was busy so didn t matter

the pool was open but you sign up for times and we got the whole pool to ourselves

well equipped and spotlessly clean. nice workout facility and pool. breakfast was great

like how friendly and helpful the staff was i enjoyed my room and the pool, i saw someone say it was cold but me and my daughter had a good time in

very clean & friendly staff. swimming pool!

i was only there from late at night to early the next morning so i didn't get to try the pool or the breakfast, but given the state of the rest of the hotel (waiting area, hallways, and

pool was too cold for me, hubs and child enjoyed. card only, no cash...

pool was cold in my opinion, child and husband were okay with it

very clean, nice and clean pool, good breakfast, clean and comfy room

the pool, fire pit, grills and laundry are a plus

amenities were great; ie, pool, fire pit, grills

it is truly felt like a home away from home with beautiful suit, relaxing swimming pool, and exceptional breakfast

pool could have been bigger and there was no hot tub

don’t know if the pool heater was working as it was a bit chilly, but it didn’t stop the kids

pool not too cold and hot tub real hot

think pool area should be monitored more closely

the pool and it was a quiet stay

4 different pools, great breakfast, kids ate free. water park for kids

loved the pool area, my 4yr old grandcutie has a blast!

we were on the 1st floor, right by the pool

the pool has been broke for over a year. fix it

here was top notch: the staff, room, breakfast, wifi, pool

children enjoyed the pool & adults the hot tub

pool was small.

the pool was green

rates,pool,cleaniess

bed, pool and hot tub was nice, also liked having a microwave and larger size refrigerator in the room

i enjoyed that fact we were able to use the pool

we didn't use the pool or the hot tab, but we did look in there and it seemed to be very clean area