pool schedule, and ac wasn’t cooling enough for the room

they closed the pool too early

) the swimming pools - always clean and kept tidy by the staff and lifeguards were visible at all time

i loved the swimming pool and breakfast.

dropping drinks to the pool and always greeting with a smile

the breakfast was great, the ac was cool, the bed was comfortable and we couldn't have asked for more

we loved the pool, the location, the weather and the staff.

the menu at the pool was good too with good cocktails and delicious fruit juices

not suit us was that this is family oriented property also and the 2 times we used the swimming pool was not as relaxing as we hoped for

picture that shows the view of the ocean also shows three pools

the breakfast, the pool, the fact that it’s on the beach make it an exceptional facility

i like the breakfast service

rooms are always super clean, fresh sheets and towels everyday, comfortable beds, good wifi and breakfast included

i liked it the breakfast and the girls from the kitchen, they were really nice.

room is clean, they prepare special breakfast for us, provide us personal driver

attention by everybody was excellent, very good clean of facilities with an amazing breakfast

the hotel was clean, the pool was good.

it was a good place to stay and family friendly pool! people was kind.

staff was very nice and helpful pool was very nice

breakfast every day was the same, people need variation

breakfast, personal, location, too poor by thia price.

it has a pool and also the hotel has its own access to the beach

the downside of the pools is the steps have sharp edges

music was a little loud at the pool

location right on the beach with cozy rooms, delicious breakfast, fantastic pool/bar, chill cats and very friendly staff

the property was very cute and the pool area was nicely put together

and the pool and jacuzzi were fantastic

you end up paying the same as in cartagena s nice end restaurants for pool side food

pool closed for repairs

awesome pool areas with 3 jacuzzis on the top floor

balcony and pool

recommend anyone to stay here the roof top restaurantis amazing to the sunsets at the infinity pool

the pool at the 14 floor

service pool

hotel has a rooftop infinity pool with bar

all the pools for the family are superb including the one at the rooftop bar which is for adults only

pool options

the pool ,restaurants .

all of the pool areas need more shade and/or umbrellas

quality hotel, great room with balcony overlooking the pool and beachfront

beautiful resort. great breakfasts. nice pools. comfortable, quiet room.

nice view. the pool.

wish the pool was open a little bit later

that the pool closes at 8 pm

the rooftop pool is a a nice place to relax

tiny pool, tiny pool area, jet plane noise

pool is closed at 6 pm.

cute pool to relax in

pool, restaurant too

straff, nice, clean, large room with toiletries, pool

swimming pool schedule should be extend.

not really a complaint, but the hotel does not have a swimming pool

the location, not a lot of places close by , no pool, the breakfast to little

pool is not working and directly in the courtyard, nothing to enjoy and in reality not like the

it s a beautiful hotel, the pool, the library everything it s so unique love it

nice pool

the pool area could be a danger area for little ones.

very friendly stuff and perfect to hang out, sleep, go in the pool

nice place close to airport small but nice pool

liked the room we booked originally (queen bed, pool view), though it was given to us starting the second night, as the previous guests staying

loves getting in the pool before leaving the hotel

they have a pool which is not a given in the area

really nice staff, good pool

the pool was quite refreshing after coming back from the heat

the pool area is small but great to chill out and cool down

they have a decent sized pool which is a plus in that weather

hotel facilities were very clean and beautiful with plants and pool area

spacious rooms, nice little pool, friendly and caring staff

there s a nice small pool on the property that s wonderful for a quick dip after a busy day of seeing the city

there is a sweet pool area as well

the clean, spacious room with a mini fridge, large tv, and comfortable bed - to the lovely, small pool with lounge chairs and sunny patio

super clean, a great little pool, and breakfast

you have everything you need in case you forgot (iron, charger, snacks, water, sunscreen, etc) pool is very cute and never busy, so feels like a private

actually perfect for me - i love a quiet, dark room to sleep - but they have other rooms by the pool with more light, so please choose accordingly

great stay. nice free breakfast. clean pool with sun until about 1pm

the pool and the a/c were greatly welcomed

this hotel was lovely with a great pool and restaurant on a roof top.

the rooftop pool was really nice with amazing views of the coast and the city

diego- the food is great, great breakfast buffet and drinks, they even have laundry service and pool is lovely, they have a small store downstairs with arts and artisan products from native

the top floor swimming pool is very cozy and had a great view on the city especially at night

didn t like the pool it doesn t have the right tiles and i fall and hurt my back while i was staying at the

the rooms, the staff, the pool

the price to have another guest in the pool was ridiculous. besides that it was amazing

super clean, nice breakfast and lovely pool.

pool and breakfast. also the hotel was very close to all the interest places and the airport.

design, each and every room of the hotel is sea facing and facing the west, you could be in the pool or balcony to enjoy the

the hotel is not luxurious, but the location by the sea and big swimming pool is wonderful ud83dude0a for me it's the best choice to rest, swim and make long walks on the

next to the sea, shower by pool, lovely pool, views of sunset from roof terrace

the room, the pool and the beach were all fantastic

breakfast was good, the hosts were absolutely amazing and couldn’t have done any more if they

breakfast and supper are good and plentiful

clean room .. very affordable .. close to historial center .. view from the pool site

great value , awesome view at the pool site , close to historical city center ..

ocean view from the rooftop, where you can find the pool

pool, food everything

the staff are amaizing;and i love the poolud83cudfca‍♀️

it was inexpensive. there was a pool. the breakfast was good. ac worked well.

the pool was dirty dirty dirty

pool was missing tiles and wood deck was weak and soon to break

the water in the swimming pool was not inviting to swim

we put the clean room sign out no one ever cleaned it and unfortunately the pool was kind of dirty so we didn t get to use

breakfast and clean rooms

maybe a better variety of breakfast. bathroom fan a little on the noisy side.

wifi did not work in my room - very very slow

others a balcony, tv, kettle and airconditioning -decent bathroom with very good+warm shower -wifi worked well in the room -nice rooftop area + restaurant -close to the beach + you can use

the rooms and bathrooms are big and comfortable, the staff are so pleasant and helpful and breakfast was nice

breakfast, dinner was good

pool is an oversized bathtub- literally

people were terrific; buffet breakfast was fine; pool was ok; location in proximity to airport and beach was very good

relaxing pool courtyard and filling breakfast

swimming pool was not as promised it was a great picture in the ad

hotel is pretty close to the beach, you only need to cross the road, there is a swimming pool available at the

the large pool is in the main part of the hotel, the small pool was in the restaurant next to the beach

fruit and vegetables lovely bedroom and bathroom all inclusive had a variety of drinks gym access pool was nice very well

of sewage at the pool some cocktails were made wrong gym lacked equipment i was told the 30 mins massage was free -

the pool was exceptional and loved the helpfulness of the staff

pool was clean and big

location, up to 10 min to old town, service, very helpful staff, pool, garden,an old

the pool and breakfast are top notch along with the room

nice little pool to cool off, comfortable sunbeds and sunshade, inviting furniture in the patio

the small pool was very frequently used but not always maintained.

the courtyard and pool were a pleasant place to relax

the swimming pool was clean and music was very nice to relax and spend some time

i would say the pool closed early. would love for it to be open till 10.

the pool and sun-beds

location is close to the historical city, clean rooms, swimming pool, and you can even walk to the historical city, if you like you can read my article on fendaux

big comfy bed in triple room with ocean view and balcony overlooking pool

handy rooftop pool, walkable to old town, good breakfast

the roof top pool and bar is amazing

loved the pool and staff

the food, the pool and the distance. i'm going again.

the swimming pool is not big but enough for a short relax during the day

because of the temperature in cartagena and we slept really good and the view to the passive pool was beautiful

to run according to regulations and all activities need to be planned ahead like reserving the pool or dinner, etc

place for a couple getaway, the hotel has a private pool just for adults which give you a silence place to stay with your couple, besides this pool has

the beach is horrible i do not recommend spending time on the beach better stay by the pool

we loved the food, the comfort and friendly staff. very much enjoyed the beach and pool.

we didn t have wifi for three days and still didn t get any compensation

good hotel clean modern good service good breakfast. hits all the right notes.

were small wifi didn t work in room no hot water in shower location was a bit in the middle of

breakfast was so good consisted of eggs,,fruit, a carb, and drink

the hotel, the breakfast, the staff, the room. it was clean and the shower were clean also.

our stay extra special, catering to all of our food & drink requests whilst enjoying the rooftop pool

big clean room, lovely roof deck and pool, great location

the terrace pool is just great

roof bar with pool and great views of the city and fortress was a big bonus

the mexican huevos ( breakfast ud83dude0d ) the shower the view the pool everything

very nice breakfast and friendly receptionist

the buffet type breakfast was delicious

wifi was extremely poor

cluded), and a very friendly staff. i highly recommend it!

the breakfast was great

pool seems hard to use wish it was on the roof wish room had a window and a credenza

the pool didn’t look the cleanest hence i only sunbathed

spacious rooms really nice pool l

loved the huge room (a suite, really) and the lovely communal area around the swimming pool

very walkable yet far enough from the chaos of the city center), the staff was very nice, the pool was beautiful and protected from the sun, the beds were very comfortable and the room was

right down the street with a beautiful breakfast and refreshing pool

pool in nearby hotel could also be used

you can also use the pool of santa clara

best part of this hotel is the access to sofitel santa clara facilities including the pool

you can use the santa clara facilities where you have a swimming pool, spa, gym, jacuzzi, bar and more

the staff, spa and pool area was so amazing

from the professional and attentive staff , the amazing sol spa, the beautiful pool and well kept grounds

is fenomenal and delicious, rooms are very comfortable and the swimming pool is ideal for your

the pool and surrounds were relaxing and well maintained

had two spacious rooms overlooking pool in newer part of hotel

pool in the third floor!

the roof top terrace and pool was perfect for a dip before exploring the city

neighbourhood of old town great welcome, personalized service, awesome rooms, nice rooftop small pool

the beds at the swimming pool need to be clean up better. that's my only comment.

we loved the rooftop pool

daniela allowed us an early check in with no additional cost

nice historical building with an awesome pool to cool down in the heat

the pool was closed due to covid restrictions.

the old-style architecture and personal size swimming pool

i liked the superior room upstairs, with a balcony on the pool side

the room was great with a nice balcony to the street. the pool was great and breaks as well.

location and pool

pool is very small.

great, we stayed for one night, cooled off in the little pool on the roof, had a nice breakfast

pool on the roof is an added

to a beautiful square , and the staff is pretty kind and the rooms are clean as posible , the pool is not that nice but is enough for the size and area , the view from the pool is amazing , the

only thing i missed was a pool given the heat in the city and the bathroom was a little tiny and therefore challenging to

fyi that s not a pool, it s a hot tub

the hotel advertised a pool/hot tub which was not in working order

no pool or hot tub. no bar at night time.

location, fair price, friendly staff, comfortable room, choice of breakfast either served on the terrace or in your room

pool in the lobby was awesome, perfect temp

wish there was a pool but everything else here and the price point totally made up for the fact that there was no

the pool was so nice when you needed to cool down

surprised by the pool area, finishes and location

no swimming pool but didn't bother us at all

in the historic centre of cartagena, this beautiful hotel has a very good breakfast, awesome pool and the staff is always super friendly and helpful, one of the best room i've stayed in my 3

great location, lovely staff and we loved the rooftop terrace with the small pool

the pool terrace is a wonderful addition, providing a calm and inviting space to relax

roof pool is slightly heated but really nice in the

when we arrived there was some little ants on the bed. pool in the rooftop is small.

the private pool on the roof terrace was fantastic

there's a pool on the 3rd floor rooftop

pool and terrace are very good for a relaxing time

lovely staff, great location and the rooms and pool were a great oasis from cartagena heat

the pool is great and clean and wee made good use of it

everything was in easy walking distance and the view of the castillo from the roof terrace and pool was amazing

rooftop pool was quite nice, and we were the only 2 people there which made it even better experience

also the mantainance guy jaime think muy amable gracias hasta when we ask for some music @ the pool, he go somewhere and brough us a big speaker and turn on the jacuzzi and tur the lights fpr

room and bathroom were on the smaller side and pool was not very big but it did have an amazing view

i loved the rooftoop swimming pool

wish the pool was bigger. wifi was terrible would not stay connected. best signal was on roof.

it smells fresh, good aircon, and we enjoyed the rooftop pool all to ourselves on two days

there’s also a rooftop pool; it’s small but definitely usable

breakfast was served a few blocks from the hotel. swimming pool space is quite limited.

nice hotel, small rooms and a tiny pool

the rooftop pool and bar were great

the rooftop pool is a good size with bar and restaurant

the roof top pool and restaurant, most comfortable bed, location, style and above all the fantastic people who

the pool area was everything i wanted and more

pool and rooms