pool unclean

good location, next to the highway, quiet, the pool, the breakfast was great and the chef was very friendly and

swimming pool was clean

pool was great and the kids enjoyed it

perfect breakfast, and the service was fantastic.

great swimming pool, good air conditioning, pretty grounds, good restaurant.

quiet, nice deers on the property grounds, great pool

its spacious, nature surrounded, the pool is so nice and clean

we took advantage of the pool and watching wildlife around the room

there is a great restaurant and an exceptionally large pool

swimming pool is very small, with only one broken lounging chaud available.

pool

wish we could have used the pool, but the weather didn't permit

water in pool was not heated.

great location, good onsite parking, pool, restaurant, clean

the pool was clean and breakfast was great

pool needed cleaning and the driveway up to the hotel is very steep with a deep curb that was

excellent coffee and breakfast. kids would love the pool

the pool is a delight for both children and adults

pool was refreshing although it had steps to walk into and out of the pool there was no hand rail

hiking trails, pool, gym, pickle ball courts, lots of nature right on the property (monkeys, toucan, horses, goats (+) we were given a flight of beers to try which was fun and enjoyed playing pool (-)no deck chairs around their fabulous pool (+)craft beer! beautiful view! swimming pool! good food! lovely staff! (+) great pool overlooking the lake with craft beer (+) pool, the view of the lake, the gym, and the little hot spa room (+) it is a convenient stop for us on our way to places like monteverde, has a swimming pool, great food and beer, pretty views and they've even added a nice hiking trail (+) nice pool, grounds, view of lake arenal and the bird watching (+) clean pool in the garden, free parking (+)kids had a lot of fun at the skate park, on the tennis court and in the pool

the food and staff are good as well, especially alison behind the bar and serving food

breakfast was sugar cereals and white bread. prefer whole grain bread and maybe some granola

clean pool in the garden, free parking

by valerie at the front desk who showed us our lake view room and told us we could come to the bar for a free tasting of all the beers brewed on the property

our room had no coffee maker, no a/c, a door with a combination lock that did not work, no breakfast

great value for money! nice room, nice location and hot breakfast!

breakfast was delicious-- enough delicious food for 2 people

traditional tico breakfast the cocktails in the restaurant were excellent.

lots of parking, right at the lake, surrounded by nature

swimming pools are opened 24 hours, they ve even installed lights in one of the river pool

pool, beautiful and simple room decorations/architecture, outdoor shower and jungle views

location, the monkeys, the pool was amazing, the hot springs

the pool

pool bar staff was slow

personal thermal plunge pool outside room was a relaxing touch

most of the rooms have a small pool in the front patio which gets warm water from the springs

the view, the river and the pool area

nestled within a vast natural landscape, the thermal pool provided a perfect respite, inviting us to unwind and recharge amidst serene surroundings

not much privacy in outdoor pool

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

the kids (7,8) loved to watch birds/pizotes, play some games and enjoy some of the activities nearby

the pool was lovely which i had to myself throughout my stay

there is a nice pool

pool is nice for the kids (too cold for me)

it had a good size swimming pool

we lost a day because of a theft issue back in san jose so didn’t have time to use the pool, but hopefully will when we return

great breakfast and room

we used their laundry service

luxurious setting for breakfast

breakfast was very good!

breakfast costs about $5 and must be ordered either the day before or earlier on in the morning

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

staff, good amenities, pool and jacuzzi are great, ac and wifi in the room

covered pool was a great feature because it rained everyday

views, a the private walkway through the resort full of wildlife, the pools have a swim up bar and they even brought us our breakfast to the pool

large hot tub, pool and bar where you can meet other guests

garden, pool and private suite.

the breakfast

the surprises and snacks were very appreciated by the kids

private playground for the kids

you could hear the bass of the music super late which if we hadn’t had our kids we would have been down there partying

mini bar and snacks were a great touch the owner (diego) was super friendly and gave amazing

breakfast! not enough choice and should be more fruit and cereals and pastries available

the included breakfast was very good

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

kitchen staff for breakfast

great staff. great location. delicious breakfast. very comfortable and clean rooms.

the private pool behind cabana #1 was especially nice for a night soak

the gardens with big beautiflul butterflies to watch , thermal pools of different sizes, plenty of seats , bungalows are perfect with your own thermal pool good

we had two cabins, one of them with a private hot-spring pool

close walk to dining and pool area

had cabina 1 which has its own pool behind the cabina

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

they took care of our laundry and helped book all our activities

we enjoyed our breakfast every day and the surrounding area

offered a laundry service which was great

breakfast was great too

super friendly staff, nice place. great breakfast. we enjoyed our stay.

the pool was great with fantastic views of the cloud forest

cold water in the pool

the hotel, room, view, pool,restaurant

lovely restaurant, pool and really helpful staff

although there is a heated pool, there is no jacuzzi.

many stairs to get to room, no pool

no pool.

amazing views and pool areas, big rooms

wish there was a swimming pool

due to covid, their on-site brewery and bar were closed, but hey

pool temperature, it was bit cold

they have a pool and hot tubs and amazing local breakfast with home baked goods

the pool was nicer than the picture on booking

grounds with flowers lovely warm pool peace and nature and views close to the cloud forest (you can walk) breakfast delicious and

the pool with a bar was exquisite

location and pool were lovely.

hotel is old but the location is great. the pool was great for the kids.

the pool was amazing.

pool was good. room was good and location was excelent.

front, conveniently located on the westernmost point in puntarenas, awesome pool area, the beach across the street is nice and there is a boulevard there as well which has a

swimming pool was fun for the kids

pool. too small

the floor around the pool was dirty and the rooms have no windows

the location and the pool

the pool had napkins, balls of hair and plain dirt laying on the bottom. it was a shame.

comfortable, helpful staff, great pool which was lovely on a hot day

staff, pool, restaurant/bar, breakfast, cleanness,ud83dude01

the pool is perfect & breakfast

hotel is well located, extremely clean with a great pool that my child enjoyed greatly

hot water, king size bed. cold ac, nice pool, restaurant and free parking.

stay on the room and pool..

the room was impeccable clean, the bed was comfortable, and there is a swimming pool on the property

the pool was very nice and we really appreciated the secure parking

nice clean pool

stay on the room and pool..

top hotel in puntarenas! best view! very nice service! early check in ! very safe!

the bar and the restaurant were great and staff were help full

pool seem dirty and they did not have towels for amount of people , i had kids and they couldnt provide any solution but to wait until next even pool was

the place is amazing. comfortable room, and the breakfast was amazing

excellent breakfast, mix of continental and costa rican!

the pool was private the floating whale was on the house and most important the staff was great

clean. nice pool. nice staff

the place is nice, with 3 pools, bars and poolroom

there are 3 pools to pick from on the property, all are clean and have nice sun bathing areas near them

the staff were exceptional, the breakfast and food in the restaurant excellent and lovely clean pool and bar

btw, the pool tiles have sharp ends and my daughters got cuts in there feet and lower backs