down cabins terrible hot water dont take credit cards so you have to bring a lot of cash breakfast is weak gate is always closed so its a pain going in and out of the

the breakfast was dismal with the worst coffee in columbia when they had it and never ready before 9 am

solutions to something that was not my problem but they were good people, they worried about our breakfast and knocked on the door to ask so an appreciate it

breakfast is extremely basic

the gym was a great addition and they have a little of everything except for bands

the spa was cold, so we didn't use it and the pool is a nice addition for hot days but is not heated,

very good location, new and clean facilities, modern and stylish. nice gym and sports area.

shampoo was of very low quality, you have to pay for the utensils of the kitchen an extra fee

in the gym the trademill didnt work not the elliptical bike

amazing breakfast!

that hotel has its own parking

short walk from the salt cathedral and the heart of the old town, super friendly staff, nice breakfast, incredible shower, fair price, heat in the room

good bed, good shower, good wifi, heater in the room

the breakfast was delicious and the staff was very friendly

excellent hotel. near everything. great breakfast. nice staff. very clean!

parking right next door works a treat

the location, how clean it was, good breakfast

thing that i liked the mose about this hotel was the shower and the breakfast

also the breakfast is very basic, and the coffee is so strong i couldn't even drink it but in general this

we had access to the laundry machines any time we needed them and the place was very well kept and the jacuzzi worked

parking was included

the staff is kind and very professional and we loved the breakfast which was rich and freshly made

staff, very comfortable rooms and great breakfast

everything, the style, staff, breakfast, room

helpful staff, comfortable bed and great breakfast

wifi works well

location good on the road to bogota. breakfast mediocre

the free breakfast is world class, and the additional meals for purchase were so delicious and an excellent

my favorite part was the amazing and generous breakfast included with our stay and the cute cat that lives in the property

the angels around the room was so cosy with the chimney and the bed so so confortable delicious breakfast also and food

very comfortable for 2 adults and 2 small kids

the breakfast buffet was great and it was totally worthwhile

location was close to coliseo live which was the place i was going to be, the breakfast was amazing and the amenities were good

the quality of the room and the breakfast was very good.

good location when you need to go to the airport, good breakfast

friendly helpful staff. the breakfast was good and excellent value for money

very clean room and an excellent sushi bar as well as a good restaurant

clean beautiful nice free breakfast

of almost all the staff almost because on saturday, dec 18, rented a car and when we were parking a young man from the staff was rudw to both me and my husband, he was suppose to indicate

and many calls to finally receive it housekeeping is poor, they just straighten the sheets the gym is outdated and some machines are not working properly the ac in the room was not working

unicentro mall, supermarket, and pharmacies) the staff was very helpful on all our requests, from laundry service, covid testing info, room service, and transportation

the spa and the view from the pool are unbelievable

swimming pool was a bit dirty

with friendly staff, huge and comfortable beds, great breakfast and a wonderful rooftop area with pool and spa

the roof top pool is not heated.

very nice rooftop pool

the restaurant and bar serve incredible food and drinks

breakfast buffet drop quality and quantity

loved the breakfast loved the location so many places to eat nearby loved the rooftop jacuzzi

staff was extraordinary. hotel taxis are reasonably priced. breakfast is good.

the breakfast was delicious and plenty variation.

excellent location. friendly staff! very good breakfast!!!

didn’t have swimming pool and the worse was it doesn’t have a fitness room , no gym

elevator wasn't working properly, no gym or pool, water in bathroom were draining slowly

clean hotel, modern, nice staff and nice swimming pool

old and small tv, furniture was not in the best condition and no mini bar on the room just an empty fridge

buffet breakfast is outstanding

variety, besides the breakfast that is amazing, the only thing you can eat is pizza

warm service - perfect location, close to multiple restaurants - great breakfast - good laundry service - price more than

clean, modern, all new, great staff, helpful and they had room service including breakfast!

great staff, wonderful breakfast, room was spacious and clean.

think they should have more breakfast options

the room service is a plus

foods for breakfast are great. comfortable beds. friendly staff, helpful and courteous.

besides that maybe to include a 24 hour room service

comfortable suites, every amenity included was real, breakfast was nice and attention the best.

value for your dollar spent. nice hotel with spa type features. bar. restaurant. great staff.

i decided for this hotel reading the description and looking the photos but the gym is totally incomplete, dirty and empty

great location, complementary breakfast, gym, jacuzzi, nice clean rooms, great staff

the free transportation , the view , the clean room, clean sheets, the staff, the breakfast , i highly recommend to experience this heaven on earth

the breakfast was amazing

the gym is very good but could have some machine repair.

only an outdoor pool is missing

nice pool with jacuzzi

to covid restrictions, time at the swimming pool has to be reserved in advance, so it was very difficult to get a place during the weekend

the pool is indoors and hot and

the pool is amazing to unwind, the gym is opened 24 hours, the bar is very chic and trying the house

friendly staff great room service very clean close to many restaurants

wet areas, pool & jacuzzi

the staff were lovely, the gym and pool/sauna facilities were great too

the pool was a little cold, and only the big pool was in use, not the smaller pool

pool is great. water could have been warmer.

sauna and pool are closed because of covid.