nice fenced in sitting areas around the clean, up kept pool

pool was clean and clear and very nice, quite deep on one end which was nice for a change

a pool would be nice.

missing swimming pool

no swimming pool

workout center rather small and no pool

they have a pool and gym, but we haven't had time to use it

cleanliness modern look american breakfast included swimming pool

nice pool and exercise room

was great , the staff, the cleanliness, the location, the bathroom, the pool except the breakfast area and the wait

very clean and friendly staff, good breakfast and nice pool

shower broken in pool area, pool listed as heated...was not heated

no wifi, low light, staff could not communicate properly

bathroom a bit sketch, wifi not the fastest plastic rose flowers adorning mirror .

poor staffing, smelly room, broken fixtures, very slow wifi, long wait for checking out..

wifi was very poor

internet, no wifi in the room, have to go near the reception

if it is the only place available, ok but such a shame, it must have been beautiful 25 years - pool in the center is now a mosquito slew, no bar / restaurant as the signage indicates

pool closed

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

piece of junk. no pool. no hot tub nothing matches the pictures.

whirl pool jets weren't very strong

free parking and laundry facilities. staff were friendly and helpful.

plus, the pool and gym were great for the kids

plus, the pool and gym were great for the kids

- clean spacious room with pool w bar and hot tub

if the hotel provided a complimentary continental breakfast, and had better amenities like a pool and a larger gym

i wish the property had a pool/hot tub.

gym poor and breakfast poor and expensive

only thing that was a concern was the gym

access to the gym at william gray was great

restaurants and musea, easy access to metro, quiet despite traffic below, fine roof top terrace bar

t room service and hotel restaurants were exceptional and

thirsty no room service

no gym and rooms could be updated.

rooms were cool and gym/pool floor had an amazing

modern, cleanliness, pool & helpful staff

we used the pool and the sauna, which were new, clean and modern

great staff , great pool and leisure facilities, nice room , good bar , ok ok restaurant area

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge areas, we were able to relax

good breakfast and pool. big nice room

pool, conference space on the 3rd floor, location, spacious rooms

the gym and pool area are also great

the pool was very different

too many kids in the pool

location and the facilities pool and gym

rooftop pool was just perfect

location is excellent. lovely wrap provided for pool area

the rooftop pool and courtyard area as a surprise

pool was too busy and water was dirty.

pool was cold.... really nothing else

close to highway and metro

were all over the top to answer any questions and needs, pool was clean and perfect temperature, room was clean, spacious and there were ice machines and

rooms, swimming pool, sauna.

i did not like that the pool was not heated and it was cold

the staff, the room was clean & spacious. our daughters loved the pool

we liked the pool and the beds.

pool

great hotel, staff were super knowledgeable and friendly, clean, pool was great.

the water in swimming pool was cold. the hot tub water was not hot.

went with my my 10 years old kid and her just had the best time ever , the pool amazing the room incredible

rooftop pool and bar.

location, restaurant, pool,hot tub,

undergound walk from gare centrale hotel will take you to an amazing little winter oasis, with pool, ducks and s small winter forest

roof top pool, security in parking lot, close to amenities.

location and the pool

the pool wasn t available

very friendly staff, great views, lovely pool and sundeck

it s such a beautiful and clean hotel, with a fantastic gym and pool

great pool ! friendly staff !

it was not suitable with little kids on the place

the pool is very small, suitable mostly for kids, also the jetted tub didn't work efficiently and some jets were not working

booking, i asked for the two rooms i had booked to be adjoining, as i was travelling with kids

bedroom was large and clean, and we had an added bonus of having a small kitchenette with a fridge, cooker, and microwave

spaceous rooms, swiming pool (mainly for kids) on the rooftop, very nice after a morning and noon walk / drive through the town

pool was kind of small but we didn’t end up using it anyways

the lack of towels in the pool area

location, friendly staff, great facilities spa, pool etc

the hotel has an outdoor swimming pool with 3 hot tubs and offers free breakfast

the room, the pool, and the egg chair on the balcony are the best

old building, warm and very comfortable, beautiful decor, spa bath was great

loved the spa tub and the comfortable bed. the location was perfect.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

bed and blankets were ultra comfy. colorful rooms. not your typical hotel room. spa bath.

we had our own spa bath in our very spacious room and it was great

intentionally waited until after 9pm which is supposed to be adults only time in the swimming pool

swimming pool and spa area is amazing and brand new

the pool and hot tub were wonderful extras

the pool and spa have been upgraded too

loved the pool and hot tub

the pool hours excellent

pool was great

location, staff, cleanliness, facilities, indoor pool

clean updated high quality room. quiet hotel. excellent fitness room and hot tub & pool

love the pool and the location

indoor pool and hot tub area: clean, modern, with relaxing ambient music

feel like the location is perfect everything was nearby and the decor ,pool everything was

awesome pool area and cozy lobby/ library & lounging area complete with tvs and business area

) pool with laser

pool was excellent

amenities such as breakfast room, gym, pool really added extra values to the hotel

love the rooftop pool and exercise room

the availability of slippers in room (for room usage as well as for hygienic, easy access to pool)

huge clean rooms, clean, nice staff, valet parking, gym and pool

i like big windows and the size of the room, as well as the pool on the top roof

in montreal, this one is the cleanest, most spacious, and comes with a wonderful gym and swimming pool/whirlpool/sauna/deck on the top floor with great views of the city

great location! beautiful hotel. very clean. great view from the pool.

long the location and the staff and the clean rooms and my son loves the pool and the gym

parking is very expensive pool and hot tub were out of order

the room the pool and evrything the staff

the pool and hot tub was clean but busy

pool closing too early

also pool area is very small and hence always crowded

pool area is nice except for hot-tub with a thick layer of suds, suggesting it was not so clean

the only thing i would comment on is that the pool closes way too early

clean pool and jacuzzi

the pool/sauna/outdoor hot tub are great

super clean. amazing pool and outdoor hot tub and rooftop patio.

the pool is large and absolutely lovely and clean

the pool and sunny area are beautiful unfortunately the rooftop hot tub was out of service.

the location, the decor and the pool/terrace. these were all amazing, i cant pick.

indoor pool opens 9am-9pm we wish it opens late until 11pm

clean, very good breakfast, crisp sheets for bed, great location, nice pool

d rm king suite)

very good position and excellent pool!

the location is close to chinatown, a block from complexe desjardins, a sneeze away from the pool room if you want cheap snacks, and right across a food hub

breakfast was juice, coffee and pastry case

my room had a fully kitted out kitchenette which would be great for longer stays

breakfast

we quite enjoyed the fact that there were many different breakfast options (although the kitchen is rather small and it does get crowded)

good breakfast, and a lovely pool

swimming pool and sauna much appreciated

pool and sauna are great

pool and fitness center were nice

cold pool :(

no pool, construction noise in the morning.,,

bby, pool, etc), so it was hard to find a place in the hotel to do work other than my room

no pool and smoking lounge

no pool or spa. no buffet breakfast.

i wish they had a spa and swimming pool

pool was exceptional, the staff were very friendly and welcoming and the room was so nice and clean

the pool area is grand and clean

one of the best. the room is amazing so comfortable the staff super nice. the pool the location.

also used the gym, dry sauna and pool, which has a nice city view

beautifully decorated. nice pool area and outside deck by pool. rose store was awesome.

super friendly staff, clean hotel, warm pool, great breakfast! this place is amazing!

the pool the little bridge over the pool is extremely slippery, hard to walk on it, i almost fell every

nice outdoor pool

the waterfall in the pool wasn t on though the water was nice. bar was great.

the rooftop pool on the picture is a deception.

and the spa/pool/gym, everything is just fabulous

pool area was small .. and very busy its a small hotel ..

was made aware rather late

issues with the pool

the pool the services

located, spacious lobby, excellent gym and pool, we had a very spacious room and a

out of pool towels in the evening and no alternative was available as apparently all towels were

the swimming pool the whole area was occupied by two pair of parents trying to give lessons to their kids

wish the pool would open earlier than 10 am.

the gym and swimming pool are a bit old