swimming pool was clean & welcoming after a long day’s hike

the pool was in awful shape

pool and patio was under construction , waterfall on the other pool was off must of the time .

everything from spacious room, gardens and pool, gorgeous view, great staff and delicious food

views fantastic heated pool with stunning views generous amount of space with lots of different areas to chill out in

we were in the treehouse love nest, which has a wonderful infinity pool and adjacent jetted spa tub

the staff, beach, room, pool and food were exceptional!

upgraded our room to the birds love nest and loved the heated pool and swing

the hotel has a turtle pool

pool could be a bit warmer although it was not a problem for me

the pool are is lovely

i like how big the rooms were. and i enjoy the pool area

they have a large pool, really terrific lounge chairs, and is terrific for groups or

instructors were amazing breakfast buffet was great, choice and juice of the day yummy lovely

is magical, ambience relaxed, staff attentive, yoga studio & resident teachers superbe, spa therapists very talented

there is a small pool that was just enough to cool off during the day and have a warm swim in the evenings

the accommodations are steps away from a swimming beach, and there is a clean blue swimming pool on site

spotty wifi, almost no cellular connection

spa options are available too, we had massages luz who knows how to knead those knots to a state of

music was too loud by rooms and pool until after 10pm

top bar and pool diana the bar tender was amazing friendly and curious javier the manger was very helpful and

private beach was amazing and the rooftop pool was awesome!

not too hard to access shade by the pool or beach

music starting at 9am by the pool woke me up.

the pools were clean at all times as well as the whole property

this seems to be a big thing there and there are even chairs by the pool that only certain people can sit at

location and pool with attentive service from bar. beautiful views.

infinity pool is amazing and i love how you can walk out to the beach

awesome rooftop pool and drinks

the roof top pool is spectacular

the rooftop pool and bar our outstanding with beautiful view and great service for food and drinks

we loved everything about the hotel the food, environment, pools, customer service, etc

l food at the roof top pool was terrible

rooftop pool was heavenly, the views out the room were stunning and the service was top notch

there was a martini bar, a mojito bar, a lobby bar, pool bar, wine bar, grand club bar- i think i got them all

such as juan as entertainment director at the pool, rafael and luis taking excellent care of our food and beverage needs by the pool, antonio at

ricardo made our days at the pool that much specialer with his constant attention to us and all the guests

not much to do around the property other than the pool area.

the entertainment team at the pool was great. aldo made our trip so much fun!!!

it's at the main restaurant by the pool on the ground floor

not enough lounge chairs by the pool

also, i wish they would have cleaned the bird poop off the chairs at the pool and on our patio more often

warm pool

right on the ocean. lovely pool. seven minutes by bus into town.

location, crystal clean water on the beach, warm water in the pool at all times throughout the day, friendly staff

the lounge chairs at the pool were always taken or “reserved” with a towel or personal item even though hotel policy

every resort these days, people get up at 4:00 in the morning and save chairs around the pool

the location on the ocean. all the restaurants and bars. the pool.

after soaking in the view we headed down to check out the pool and dip our toes on the beach

enjoyed the turtle release. the pool,food and service were great

pool

fruit shake stand, very private and secluded beach, good gym, lots of options for beach huts and pool loungers, pool options, and more

beautiful private beach and nice pools

the pool and beech area

pool not heated and in a shady area till mid afternoon

the pool was clean but cold

the waves are so calm that it’s basically a swimming pool

no internet in the rooms, only pool area and reception

the view was great, we enjoyed the pool a lot, there was barely any people there.

the rooms are nice, and pool area is divine

they had to empty and make repairs to the pool while we were staying there…

incredible views from any room and the infinity pool is beautiful

had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention

a nice infinity pool and jacuzzi

not enchants or loungers by small pool

my favourite part was the rooftop pool - an awesome place to watch the sunset

the view most of all but also very quiet and most times we had the pool area all to ourselves the time we did spend at the hotel

nice infinity pool & jacuzzi

is a steep-ish set of stairs to get from the lobby down to the main floor

everything ! the views of the ocean, the decor, the pool area and food. service was also amazing

inredible views in a unique luxurious area of south pv. great pool and quiet hot tubs.

great pool, massive private terrace from our room

amazing hotel. views were spectacular. nice little pool. walking distance to town and beaches!

rooftop pool is just spectacular

was so beautiful to look out at the top floor infinity pool and then the ocean and then the most beautiful sunset

loved the rooms and the rooftop pool. the food was great as well

amazing staff, incredible pool and incredible gym!

didn’t have access to the rooftop pool during our stay but i am sure it is

love the pool

alexis and ricardo are very helpful and all staffs are very friendly eden and the infinity pool is giving the luxurious experience

to these individuals who made our stay particularly amazing: masseurs andric & luis pool servers/bartenders - jonathan, oswaldo, luis, francisco

loved the new section with the pool top, bar/restaurant

having access to the mantamar beach club was nice as we spent a lot of time at the pool

the condensate from air conditioning needs a gutter over pool area

the roof top bar and pool and shows were amazing

te bed is amazing, the stuff, the pool... everything is amazing.

shower was a bit challenging. elevators slow. pool was sad. room felt small.

pool is great and open 24 hours most hotels close theirs

we had pool level which was nice but did not get the ocean view.

close to beach. nice staff. nice pool. kitchen, wash + dryer. great shower temp and pressure

pool was great and quiet if you prefer not to be on the beach

friendly staff, great location, pool, etc.

pool is a little small

the pool was so tiny and similar to a baby pool

no remotes provided the first night including a/c, tv or safety deposit no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had a really

-a holiday and only security guy to give me key but didn’t know about anything else-no remotes, pool towels, internet info

no amenities at hotel but pool

the pool and beach access was fantastic

there is just one elevator and it is rather small and they closed the pool at 8pm.

ocean view room, pool with ocean view, great service.

great pool, spacious elegant lobby, good restaurant friendly and efficient staff

pool was amazing

the rooftop pool and lounging area

love the rooftop as it had a pool with a great view and huge bbq facilities

i wish the pool was a bit bigger.

little rooftop pool was a peaceful sanctuary

i loved the rooftop area and pool

also enjoyable is the patio and pool area

pool was so relaxing, the waterfalls were peaceful, and the scenery and design was very unique

condo view pool decor

restaurant pretty tasty too and the pool side service and attention was great

elegant. quaint. spacious. balcony overlooking the ocean. great service. beautiful pool area.

were painting their pool dining area on a day we were there

location quiet comfortable and pool

small boutique hotel with small pool and large jacuzzi was perfect

small yet relaxing pool

nice roof patio with ocian view, great small swimming pool to cool off on the hot days

i also had a pool view from the living room side and the two balcony spaces were off the bedroom and kitchen

location, property, luxury terrace, rooftop pool!

roberto at the 2nd floor pool was terrific

the pool is fun and the restaurant has delicious food

pool area on the rooftop was a great spot

in, the adorable and kind staff, the hotel aesthetics and attention to detail, the rooms, and the pool area - this hotel is luxurious

the food is good but i found a hair in my breakfast

had breakfast at the hotel every morning on the outdoor terrace, then usually had food and drink on the

i liked that mostly it was families that were there with kids and not too loud

nice to have freshly cooked eggs at breakfast, but lacking in cold meats & cheeses at breakfast, lunch & dinner

breakfast quite good

perfect spot for one night insane sunset at the rooftop pool bar

the pool was small but perfect

the pool and the rooftop bar were incredible

pool wasn’t heated, although they are fixing it

i loved the roof top pool and bar

there is a small pool in the back, we enjoyed our stay

pool is a bit chilly because it's not heated and it's mostly in shade :) not a huge deal

kitchenette and balcony were a little small. spiral staircase down to pool area is a bit scary.

pool was a nice addition for a day or two but not something we used every day

nothing, but pity that the lovely pool does not get enough sunshine.

loved our balcony overlooking the pool

the pool was fantastic just perfect for a nice swim or a cooling dip in the heat of the day, the whole

the rooms are very clean and the pool is so beautiful

i love the simplicity and the way everything was close. pool is great.

works on the enormous block of flats being built opposite, which also blocks the sun from the pool until early afternoon

excellent pool

really nice pool

the dining areas and the pool.

the pool exclusive for adults temperature is perfect

more tables at swing pool

nice location; nice facilities, in particular nice pool (alberca); short walk to the beach

has a nice pool, balcony, and located a few minutes walk from beach, restaurants, and bars

provided beach towels to be able to use at the pool or on the beach

we loved the pool and patio

the room is comfortable, they give you a beach bag with towels to use, all of the rooms face the pool

it was loud - could hear music from restaurant, buzzer on door, room upstairs, fountain from pool

beautiful facility, pool, and room

if it wasn t for the weekend pool parties, there d be no reason to pay such big money for it, it s not even on the

the main pool was closed and this was quite disappointing.

a great view of the coastline, especially from the pool

pool area at the hotel quite dirty and slippery

great pool

pool was right next to open restaurant windows

the pool is small but perfect warm and refreshing

pool area, very good staff, exceptional house porter

great rooftop pool

there were only about 30 rooms in the casa dona susana, and a lovely pool deck and covered patio on the roof - adults only

love the location, the staff is awesome and being able to utilize 3 properties for pool time is tremendous

great architecture and decor. the pool was the best!

enjoyed the pool area, calm place for relaxing

loved the view from the different pool areas and particularly the top level hot tub infinity pool

pool area was nice

the main pool is unheated and too cold. i never saw anyone swim in it.

pool areas got little sun during the day so that the water in the pool was frigid

pool was cold

around rooftop pool extremely slippery with wet feet

room had great views so did the the rooftop terrace and pool

very nice pool

the pool was closed when i stayed as they were constructing a roofed in something on on top floor pool

love the location and the roof top pool

the swimming pool not being heated.

staff is super helpful & able to assist if you need to book a tour of day trip activities pool & courtyard bring guests together & it's a great value as

the pool is shallow but nice in the heat

beautiful patio for morning coffee and nice pool area

i love the pool

the roof top pool was always clean and well maintained

nice, small pool on the roof - perfect

pool relaxing

we had the pool to ourselves the one day we used it and had a really nice time

we enjoyed sitting at the rooftop patio and getting in the rooftop pool

appartment is very modern and nice also the bathroom and kitchen

the rooftop is beautiful and includes several seating areas and loungers, one large pool and a dipping pool, we loved it

i enjoyed being able to go to the roof where there were sitting areas, many lovely plants, a pool and generally a wonderful spot

tons of fresh plants everywhere and a clean pool

full kitchen, nice sitting area with dipping pool, central location. super clean, good value

and beto were fantastic- the location is perfect, the pool/sun deck area was beautiful and super relaxing in the heart of the hustle bustle- the rooms

pool, courteous staff, price,

pool area and staff

and is so nice to see the locals swim with their children in the pool

have air conditioning or an elevator butt i'm much more excited to have a balcony and a swimming pool

the pool is also clean and perfect for kids

the pool could have been a little cleaner.

hotel located in zona romantica with a great pool area

we love the property the pool the location

pool area with chairs and tables was a lovely area to hang out in

location was very central, staff were helpful, room was spacious and rooftop pool great addition

authentic and the bar brought me a drink at the pool

the rooftop pool, restaurant, clean rooms, friendly staff, amazing location in old town!

the staff are always amazing and the rooftop pool has a beautiful view

it works really well up at the pool and in the lobby, but can be weak in some rooms depending where they are in the

the rooftop pool and sitting area is beautiful and the restaurant near the pool serves excellent food at a

most people wouldn t like their swimming pool, but to me not a deal breaker.

there is a pool on the roof with several chaise long upon which to relax

everything was excellentmaybe a simmimg pool

if you want a pool the plunge pool is small and not heated much.

bigger swimming pool on the roof top! it was more like a big hot tub.

there was no air conditioner in the room. no pool.

i wish i had booked a place with a relaxing swimming pool but that was my fault for not paying attention

we stayed in late may and i think a pool could make this place even better.

you trade a pool for a perfectly equipmed gym

the price, the tiny room, unfinished hotel, no swimming pool

location and quaintness of the hotel. we also loved the roof top pool at the sister property.

staff was exceptional. breakfast was great and the pool area was clean and quiet

we loved everything about this hotel. great art. great breakfast. sweet pool. perfect cat.

the hotel is incredibly beautiful—lovely art work in every corner, serene surroundings, nice pool, etc etc

staff, location, beautiful rooms, comfy beds, cool pool, honesty bar, netflix in the room, continental breakfast

e pictures showed one) and when we got there there was no room with a kitchen available

wifi was a little iffy in the room. shower was warm-ish but not hot.

the kitchenette could have been stocked with basics like salt, pepper, and matches

wifi was poor

wifi is spotty since it's shared one per floor. the pool area isn't as great as the photos.

excellent shower fabulous pool wonderful staff great views and location

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city from la cruz de huanacaxtle, so we able to check-in

we loved the saltwater pool

tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana with the most wonderful view, the spacious room with tile floor, the

the continental breakfast that was included with the package was not that exciting.

facilities, great pool area, comfortable rooms, very clean, kind and helpful staff, delicious cocktails and pool side

- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool

guests would drink in the pool with loud conversation and music playing

if the pools were heated :)

beautiful gardens, swimming pools and antiques to admire

wish we'd had time for the pool(s)

the pools were great, the staff was so fun and helpful, the bed was so comfy, and there were cats

it from the main room) but nbd, there was a private bathroom just up the stairs by the green pool

the breakfast room was gorgeous, with river views and a spa pool

the pool and the hospitality ! great ac

the pool area is not big, but is enough, the pool was the perfect temperature and we had a wonderful

the property had gorgeous views, a fantastic pool and we loved the bell

the small pool was heated if would have been perfect

plunge pool to cool off

at a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff will go out of their way to accommodate

watching the sunset from the rooftop swiming pool was like a dream

lovely staff, clean, beautifully decorated with a stunning poolside.

the roof top pool is amazing

common areas - while the main draw is the fabulous rooftop terrace/sun deck with near-infinity pool with spectacular views of all of puerto vallarta and the bay, there is another deck one level

the roof top pool, hot tub and entertaining area was unreal

and lots of stairs to get to upper rooms and rooftop pool

the view from the pool deck is breathtaking

gem in old town puerto vallarta, fantastic place to spend a couple of days, the view from the pool it’s fabulous, this is our second time that we stayed there and definitely it’s not going

well designed and decorated boutique hotel with fantastic roof top terrace with pool overlooking the ocean

the rooftop pool is fantastic

the pool was filled with algae and then closed

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

there is a nice terrace with a small pool

pool looked awful

the listing also shows a pool, which hasn’t even been built

be careful on the wet tile by the pool and in your bathroom

the rooftop infinity pool the proximity to the malecon the friendly staff the cleanliness

from the pool views to the heavenly beds i cannot say enough about this new hotel

the views from the pool are incredible

i loved the view from the pool and the property is only two blocks away from the malecon!

location, pool area

listening to the ocean in the morning and chilling by the pool was a highlight

pool and seating area is on small side and would get extremely crowded quickly- feel like hotel

the rooms have minimal amenities but we spent most of our time by the pool or on the beach so it was just what we needed

very large lobby, restaurant, sitting area adjacent to the pool and right on the ocean

a nice little heated pool with places to sit outside

renovated rooftop pool and lounge area with a small breakfast and lunch service restaurant

no cooktop what we expected, no swimming pool,construction

it will even be better when the pool goes in

no swimming pool

rooftop pool and restaurant were nice

it was far better than i thought, but did not like pool area.

pool was tiny.

pool was not nice.

there is not enough pool chairs, they should add at least 2 more

not fancy, but super clean, great staff, on the beach, nice pool

nice swimming pool, great views on ocean side and is next to beach, all for really great price

- malecon; bars,cafe&restsurant; beach waves; pool with loungers and umbrellas

everything was great staff hospitality location,swimming pool great all around

the pool is a huge plus and you can actually lay by the beach and go for a swim

rooftop hot tub and infinity pool

to sights, proximity to beach (basically right on top of it from roof deck/breakfast/pool), central jump off point to grocery (ley), malecon, shops and great restaurants

the infinity pool and jacuzzi were great too

the view from the rooftop pool was lovely

loved the roof top pool and hot tub

also the pool have great view

location, friendly helpful staff, pool

so eat at one of the other restaurants and enjoy the rooftop pool and the amazing sunsets

the roof top pool is spectacular and the views of the bay are dramatic

i cannot say enough about the roof top pool which lights up at night and has a beautiful 360 degree view of the bay, mountains and the

nice pool area

noisy at night. kids and mariachi band around pool.

i loved the pool, the great a/c, the staff, the cleanliness of all rooms, and was fortunate to snag a larger

the pool was very nice and not that busy

pool is not heated, there is no hotel shuttle to airport

pool attendant checking the water of pools every hour to keep it clean was an amazing extra

servers at the pool were so friendly, especially jorge

eduardo at the adult pool was amazing at taking care of us during our week-long stay

to hold on to cards to get a towel for the pool and if we loose the cards at check out we have to pay $25 per towel

food / pool/ service/ housekeeping/ service/friendly staff

with full view of banderas bay, convenient to restaurants, town, great food at hotel and fun pool bar

privacy, secluded from the mega resorts, the pool, the staff, the spa, the cabanas by the beach

bit rocky, so swimming can be a challenge at times when the waves are larger but there are two pools, one of which is an infinity pool overlooking the beach

gorgeous little hotel near town with a lovely pool, view and right on the beach.

special thanks to : paul-pool manager, jorge-pool waiter, javier-pool water, edgar and fernando-waiters at la ceiba

the roof top pool was great to cool off during the daily heat

also loved the pool at the property, wasn’t very busy so was nice and private

incredible apartment and rooftop pool

the pool on the roof was always free and clean

the views from the rooftop pool are gorgeous; such a peaceful and beautiful space to relax

for waiter to appear and take your order then another 30 minutes to receive food or drinks at the pool

great view comfortable to sit out and drink tea in the morning looking out over the ocean in the pool

i loved the staff especially the servers at the pool

lovely pool

pool

large pool areas

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

room is quite spacious, amazing view, great pool service.

we reported it to the hotel immediately on monday when we came back from the pool in the afternoon

pool area was disgusting and extremely crowded, we couldn t stay at the hotel during the day

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

there is a quieter adult pool, but it doesn’t have the shade that the

was exceptional, food was good and with adult pool, it was quieter

more umbrellas at the pool, need more staffing, bathrooms ran out of toilet paper, there is a need to move the iguanas

pool cold

the pools were sufficient

love the area by the pool.

the pool area and terrace were lovely-- tons of places to sit in the sun or shade

small pool is great, very private with only 7 rooms

pool was drained

is clean and reasonably priced given the decent location and the fact that there is a small pool

breakfast options were basic but good

there is entertainment every night in the lobby bar which engages the guests with singing and dancing

so you get to hear screaming and crying kids all day in your 'kid free' trip

i was expecting more of a spa like environment and it was definitely more of a frat party

room service food was lacking compared to what they offered in their restaurants but not bad by any

our pool waiter carlos was amazing and jessie was also super great

pool, drinks, dining choices, room and friendly, attentive staff

it needs a bigger pool

had an amazing swim out room into a private pool shared with only 4 other rooms

very clean and spacious, preferred upgrades worth it, beautiful location, and lively pool area