arrived a bit later than expected, but they gave us a 2:00 pm late check out which was nice

check in service, pool and hot tub were great

was very friendly, beds were soooo comfortable, free breakfast was amazing, pool was clean and hot tub was fantastic

pool & hot tub were nice and clean

they also have a pool and hot tub which was very nice

loved the pool, was always really warm in the pool room so it was perfect for my kiddos not to get a cold

enjoyed the workout and pool facilities

hot tub was being remodeled. pool was cold. but they gave me a discount.

the kids enjoyed the swimming pool

the pool was very small.

rooms and pool area very clean

pool and free food lol

the hot tub was not very warm & the pool was extremely cold

checked in very fast, and went in the pool, and hot tub

reasons: the pool, small family rooms here and there to sit down and relax wuth conversation, the breakfasts

and very comfortable nice breakfast choices fabulous pool and hot tub , hrs for adults a great

pool not that good of size,potholes in parking lot.

loved the pool area the deliveries from american pie the maid service was excellent and the shuttle service

t get room cleaning found hair in shower pool exercise room and restaurant not open so have to spend money ordering food have no car so

pool area was super

if someone else could watch my kids in the pool for awhile that would be great. just kidding.

my whole group wanted to come back to our rooms and the pool here versus being at the waterpark as it made the weekend unenjoyable

the room, the pool, hot tub, friendly staff.

nice pool

chemicals in pool were just a little too strong for me but may have been fine to others.

hot tub was a little over chlorinated but it was a minor thing and i just stayed mostly in the pool instead

the room and pool were very nice

the pool was fabulous

pool hours could be a bit later. 10pm seems too early to shut the pool down

pool and hot tub were wonderful

we came in late this last time and they even kept the pool open an hour late for us

pool towels are small and like sandpaper. for a luxury hotel the pool towels felt like a super8

pool was still under construction.

stated there was a pool but the pool was under construction

this is the first time we utilized the pool and hot tub and it was very nice

wished the pool would have been open a little later than 10pm.

pool area, hot tub, breakfast room was gorgeous, and love the bar and the seating area and check in

i loved the tea and kurig to make it the mini fridge and microwave came in handy and the swimming pool and hot tub relaxing

fact that you have to walk through the bar area to get to the pool

it was clean, the pool and hay tub were great

customer service restaurant/bar pool/hot tub comfortable clean rooms and beds

that the pool and hot tub were open. the room was clean and nice.

people didn't follow the rule about reserving the pool times.

they make my kids happy letting them stay more longer at thr pool

small pool

pool area was small

pool temp was nice

it comes with free breakfast and indoor swimming pool

rooms, plenty of parking, many restaurants around and variety of stores, shuttle service, nice pool and open late

pool was kinda small but overall was a great hotel!!

i just wouldn't stay here without my kids because of the swimming pool occupied with kids all times

the swimming pool is small comparing with the the size of the hotel and the number of the rooms

that the pool was closed

pool exceptional

the pool was a little cold for my littles and they took out the hot tub.

the pool was freezing!

pool area was clean and lobby had plenty of seating for us to enjoy a family meal that we ordered

the bathroom in the pool area could be attended to a few more times throughout the day too as it was always wet and

miss the swimming pool but everything else was good

no bathtub in my room. i didn't know they had a pool until the day i left.

staff was very nice and pool and our room were clean

the breakfast was amazing and the staff was really friendly and helpful!!!

kitchen is very functional

it was a nice touch to have a small kitchenette in the room

i loved being able to eat breakfast outside on the balcony

very positive experience, the hotel was very clean, the staff was helpful and the shuttle was also very good

it has a really nice pool and hot tub, the rooms were spotless, i had a mini fridge and microwave without asking for it,

friendly staff and the facilities were clean and the pool was awesome and all is well

pool was cold but hot tub was nice, any way to get the pool heated????

extremely friendly front desk staff. good pool, huge hot tub. 50-55

elegance: not a las vegas casino, not a dump; friendly staff , pool with pile of towels, good donuts [not advertised as

hotel was priced well for what we wanted. it has a great pool that the kids loved.

interior was well put together everything looked nice the pool was clean and was not overwhelming with the smell of chlorine

the hot tub and pool are amazing!!! cookies are delicious and a nice touch.

clean great workout room & pool area. friendly staff

no kids in the pool:)!

no pool or hot tub.

as far as our stay, the only drawback would have been no pool, and we didn't care!!!!

no indor pool, breakfast was microwave food .

no pool. breakfast was kind of weak

the only thing that could make it even better is a pool and hot tub

pool and jacuzzi were nice added touches

shuttle to moa; very helpful front desk staff; pool and hot tub

pool, rooms, and staff were nice. common areas were also great!

very clean quiet to rest favorite part is the pool

good sized pool

great staff, wonderful pool

location! like being next to the southdale mall. like the pool and hot tub

nice clean room. spacious room. nice shower with rain head. nice pool.

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

breakfast. worst in years, both from room service and at club lounge

helped us with an early check in after traveling early in the morning

the breakfast was bad really bad lol and the pool also has a strange odor

pool

location, great staff, spacious room, there was a pool

here with my family and we loved the room, the pool and fitness room, staff were polite as well, also like the breakfast in the morning

the fitness room is quite complete and our granddaughter enjoyed swimming in the pool with us

from answering questions over the phone before my visit to the shuttle to the airport when leaving

shuttle runs from 4am-11pm

comfy room, good breakfast, shuttle to/from airport and moa, accommodating staff.

not that it can be helped, but kids above us were running back and forth until late

the breakfast buffet was great too, lots to choose from

cold pool

great free breakfast! cleanliness! nice pool!

the only thing we really did not like was how freezing cold the pool was.

the pool room could use a clock so we know what time it is

the pool and clean

they have wonderful pool that has a play area for kids (great for 3-10 yrs olds)

the kids loved the pool area and everything was clean

we are on first floor close to pool, lobby and it was a bit loud

pool staff breakfast hotel was clean

pool was nice. proximity to airport. we had a great room in a really good location to the car.

like the room, the breakfast, the workers, my boys love the swimming pool

had place to order for breakfast; all the amenities were good even though i only used the pool

in terms of scheduling pool time, early in the morning is best

clean, comfortable, well maintained pool and workout area

the pool was very full of kids the night we were there

very close to the mall of america where we would be going and the indoor pool was great

friendly staff, great location, nice pool.

are comfy pool/hot tub and breakfast were excellent and the staff were friendly

the floor around the pool is rather slippery.

nice pool and big hot tub

the pool

was not working in the breakfast area but the guests used the tables outside and also by the pool

no whirl pool

the breakfast area is in the pool room so it was uncomfortably hot

the pool was awesome

needs a hot tub in the pool area. nice to sit in a hot tub after a long day.

disappointed there was no hot tub but the salt water pool is very nice

pool water hazy looking hot tub not working.

it has a swimming pool, and it has a shuttle to the mall of america.

excellent price nice pool nice bar great tv's

also, it would be nice if there was a sign at the pool prohibiting playing ball in the pool

room, location, pool, and breakfast

close to mall. clean room. clean pool.

the pillows and beds were not very comfortable, pool was too small

the pool was nice, i just wish it was warmer

wish the pool opened at 9:00am.

the pool hours

the pool area, the activities an the rooms

was in the pool with a 1 1/2 year old. would have liked a separate splash pad area.

in the pool restaurant

the pool was large and our room was very nice.

the fact that the pool was open was amazing

the pool could be bigger especially with the location and attracting families

check in was superb but was not told the pool was non-useable at check-in reservation!!

staff monitoring pool area'

how close it was to the mall, room was really big and clean. also pool stayed open late

mall, restaurants shopping, great pool and an awesome staff

pool could really really be warmer. we couldn't really enjoy it cause it was cold.

i feel the pool area needs updated..more kid friendly

pool was a little disappointing.

the pool !!

to get to the pool you have to go outside.

pool was not available, but we probably would not have used it

food, small gym , pool and a restaurant connected to building, drinks are available, small choice of food and snacks,

the staff was wonderful, pool was open and clean, breakfast was good for what they could do within covid restrictions

we liked the pool and staff were very helpful.

i love that the room was right next to the pool area

at the pool if you need to use the restroom in the pool area make sure to take your key card with you

tv was not connected to a signal, but we really didn’t need it with pool and spa available.

was a little disappointed the doors in the pool area to the outside were locked.

proximity, clean, decent breakfast options, pool-hot tub

good location, nice staff, clean rooms and pool area, small but decent continental breakfast

the pool area and hot tub was nice to have to relax at the end of the day

hot tub in the pool wasn't very warm.

the pool looked fun but by the time we returned from the mall it was past kid allowed hours

pool was down for maintenance

the pool is small and safe for kids

and the pool was open only on weekend but then they closed it all week with a sign saying closed for

nice pool. should have brought my swimming trunks.

the pool

the pool area was small and a lot of families in there at once.

we enjoyed playing pool, jenga late nights, the swimming pool, weight room and doing our laundry

the pools chlorine levels too high.

love everythinglocation room pool

pool was small, and had to sign up ahead of time for a one hour slot per day.

pool was up and running for my kids they loved it and they had good breakfast for the kids to

there were kids running around above us after 10:30 pm

breakfast was cold not cooked fully

hot breakfast beginning at 6 am, including weekends

free breakfast, free parking and wifi, great beds, clean and updated environment, who could ask for

pool was opened and they had bored games n pool tables had hangout spots

rooms were very clean, cute art everywhere, and many amenities such as a gym, pool, games and fire pit outside

pool and breakfast.

i like breakfast in the morning all hotel should have that and the indoor pool.

the beds aren?t the most comfortable and the pool is small and not the cleanest.

the kids loved the pool

of staff, clean indoor pool, breakfast was awesome

facilities like the pool are closed, as to be expected, but the bathtub was deep enough for a good soak

the pool timing

the swimming pool and bar are not open due to covid-19....that part sucks!

availability of pool/hot tub was awesome! staff were all amazing people.

the customer service was amazing, the pool was nice and warm, our room was cleaned everyday.

pool was smaller but plenty big to cool off and play in

i like the location of the hotel i enjoy the staff the pool and the breakfast in the morning thank you for having us i will be coming to join you guys

the pool bottom needs to be cleaned and the temperature should bd warmer.

quite a big property, feels very spread out - not quick to go from your room to the front desk or pool

pool was large and had a deep end which was fun for the kids

would recommend a heated pool

location and cleanliness plus swimming pool and workout room.

pool was fun

the front desk rocked!!! and the pool is open!!!

enjoyed the hot tub & pool breakfast relaxed no pressure from staff to move along

location, staff was so friendly and helpful, breakfast was very yummy, pool and spa warm and clean

breakfast was great! staff was very helpful and friendly. pool and spa were wonderful.

it is very clean, updated recently, wonderful breakfast choices, and a nice pool and hot tub

the saltwater pool and hot tub were amazing

my family also enjoyed the pool in the evening

we had the pool to ourselves in the evening and morning and it was lovely

the swimming pool was open as well, they took great precautions for covid

the only thing that could’ve been better was the pool water was freezing but my kids still loved it and i wish it wasn’t covid season with the

welcoming staff, beautiful environment, delicious breakfast, pool was fun

walking on floor from pool kept the floor wet near the elevators

were very accommodating and even opened the pool twice for my grandchildren before and after regular pool hours

staff was friendly and prompt. my kid ????? the pool.

was no washer or dryer at the facility, the swimming pool seemed to have way to much chlorine

didn t realize no indoor pool but the price we paid makes up for that

didn t realize no indoor pool but the price we paid makes up for that ud83dude0a

the outdoor pool was closed

pool was closed.

it was good....the small pool was closed...i wouldn't have used it anyway...

pool a little small

nice pool although chilly room. great breakfast. comfy beds

lot of hair in pool and surrounding area

pool area could have been bigger

rooms was big, loved the pool and hot tub

room was clean, bed was comfortable, close to mall of america, pool area clean, and had bigger towels for bathing

rooms were clean, pool was so much fun, the breakfast was delicious and moa is just get away

pool was great, besides the water freezing

swimming pool was nice was able to reserve to have limited people in there

i think the kids were hoping there would be a hot tub in the pool area but were also fine swimming in the pool one of the nights

the pool door had been open all night my first night so the next day it was bugs in the pool and the

balcony and the fire pit oh pool and hot tub. the morning staff people is really nice

pool had no towels

the pool was pretty but i didnt swim

some things closed i would have liked to use like pool and fireplaces

that they had a two hour adult only time for the pool and hot tub area.

clean, nicely kept, great pool area!

we didn’t check out the pool or anything except our room and we left very early so didn’t get breakfast but they had

pool adults only from 10-12pm

inside pool ,hot tub , and sauna

we also enjoyed the pool/hottub

shuttle to airport was ontime and quick; pool was nice!

the pool water was cold

was great, shuttle made everything so convenient and the pool and breakfast were awesome

the hot tub and pool were great after a long travel day

sorry that no pool available. understand that one is being built. lighting by desk area is poor.

clean room and pool great service by staff

very small pool room

no pool!

wish the pool was a little warmer. haha

breakfast was very good and you was hot

hotel, clean, new facilities with breakfast included

they had a very good continental breakfast. everything very clean.

great location and breakfast, clean and so comfortable.

great - staff - food - location - breakfast - friendly staff

to say what i don't like, it's that the swimming pool is too small

our toilet became unlatched on almost every flush. no indoor pool.

the pool and the room

outdoor pool, breakfast was great, the kitchenette in room. cleanliness

pool

maybe have breakfast opened til noon ud83dude03

breakfast, the friendliness of the checkout and checkin person and helpfulness of staff.

the breakfast was good. lots to choose from. the counters were always clean

clean. efficient shuttle service. friendly staff.

breakfast area had a lot of room

my husband & i also signed up for the swimming pool

room was very nice, pool wasn't crowded

was personally a little sad there was no hot tub with the pool but that was my fault for assuming

the gym and the pool and breakfast

warmer pool and no free wifi

loved the clean pool area

the pool, the ample sized shower

the pool wasn’t warm

our room was very clean we were a party of 5 and the 3 kids loved the pool

and the pool was awesome

good breakfast, nice pool

pool was a little cold and hot tub was small. but that was all .

room was nice and spacious. staff was helpful. pool and continental was good. room was clean.

the pool was too cold.

the shuttle bus service, the pool hours, and breakfast were excellent!

the pool is not open, breakfast wasn't that good, and the bed sunk down in the middle.

pool area was nice, plenty of towels

hotel, beautiful clean room, pool was on the small side but there weren't very many people using it anyways

pool was a little cold for my 4 year old

swimming pool could have been bigger

pool was very small; so do not come for the pool

they made reservations for the pool and workout room

would be nice if the indoor pool was bigger.

the pool was large enough for doing laps. near airport.. free breakfast from regular menu.

i travelled with my two boys and they loved the pool and the hotel

pool wasn't working, the receptionist told us when we checked in

pool was closed

the pool was freezing cold.

need to keep the pool area stocked with towels.

you gave us an early check in, & the pool was great!

the indoor pool was fun and clean

well we were unhappy that the pool wasn't open because of covid...

from the front desk to the bar/restaurant to housekeeping and pool

the pool could be warmer.

location, cleanliness, nice room, swimming pool, had an overall great experience

a few more tables in the pool area would be helpful (there was one) (-)the pool and hot tub were not available during our stay because of maintenance. (+) pool was great for my daughter (+)i like the rooms that they have the kitchen and the pool. (+) the hot tub/pool were fun and relaxing as (+) the fitness center was great and the pool and hot tub were very relaxing, the pool was great, not too hot and not too cold it was (+) i do have to say it is the first hotel that i go to that the pool does not feel like it is all clorox and the pool was just perfect temperature (-)pool was freezing cold. no creamer available for coffee during our stay. no breakfast included. (-) that was a shame, we couldn t use the pool or exercise room (+)pool was a wonderful temp to enjoy and not be cold-my boys absolutely loved it, and the morning

thin walls & heard kids & dogs no matter the time

tried to take the kids swimming and the pool was quit cold

i like the rooms that they have the kitchen and the pool.

things as my kids scoped everything out

food and the fitness center

breakfast, room service, corner room

breakfast was complimentary and had anything you could possibly want room service was very

the social hour location room size shuttle to the mall of america

stay here for airport access and rooms that can sleep for with a bedroom and some kitchen facilities

desk lady refused to get more swim towels, but the rest were quite helpoofful), exercise room, pool/hot tub (when they are working)

everything the price location if pool was open....

hot tub and pool room could have been warmer.

swimming pool was closed

the pool and breakfast was closed due too the virus pandemic

pool was too small.

the only reason we chose this hotel was strictly for the pool and or hot tub and it for sure pleased us

the pool was pretty small

don’t keep towels in the pool area

pool and hot tube to cold

the pool was a little cold but it is a nice pool.

was much too high in the pool and spa area, it was leeching the color out of swimsuits and giving people headaches

the pool and jacuzzi

the indoor pool was cold.

pool was closed

no, just no fitness or pool, but its the covid

pool

quiet and relaxing; had a pool

the pool is pretty small.

pool was very small. could hear people talking in the next room

the lift wasn’t working at the pool so that wasn’t very handy for my handicapped son

we had the pool all to ourselves.

pool and hot tub area was also very nice and clean, and was actually warm

very clean rm, nice bathroom, pool area

love love love the pool and hot tub

pool area was small but was ok as we were the only ones in it

pool area was nice

pool gave 2 of my 3 kids a rash possibly over chlorinated

we enjoyed the pool and the spa.

no mention of pool being closed and the charge for a take our bag to eat breakfast in room

rooms were great, very upscale, pool stays open late! loved everything about it

the pool area was smelled like sauna not a pool

the best pool ever. the outdoor landscape. the fire table

great pool, adults only after 10pm. very clean and nice.

clean environment, wonderful staff and nice pool/spa/sauna

no soap in bathroom of the pool.

pool area was very nice

not that i didn't like it but the pool had children that was unattended and they were totally out out control

pool was out of service during our stay, but was being repaired and arrangements were made with a

a warm swimming pool

but then you walk two hallways to get to breakfast or pool

pool area was great for families

loved the pool

the hotel, room and pool were clean

the kids had a great time in the pool area and loved the waterside

the renovating..pool door and back door key pads don t work.

desk manager helped me with using the pool when empty

we had a great room right next to the pool and our kids enjoyed the stay

the strong chlorine smell in the pool

i loved how clean the pool area was, even in the corners and niches that usually get forgotten

pool with large atrium around pool area just outside of your room!

the layout of how the rooms surround the pool.

pool could be a little warmer and the night clerk could be more friendly, had to have our cards

didn't realize they had a pool and free breakfast!!

great location, and pool was not freezing so the kids enjoyed swimming.

only needed a one night stay at the end of a roadtrip, great space in room and pool was great for the kids

kids loved the pool

my room card also didn’t work to get into the pool

the pool was warm and clean and fun

clean , staff were friendly, they even had a pool on top of that a basketball rim my son was so excited

staff is very friendly - the facilty is clean- especially the pool

we were able to enjoy the indoor pool and hot tub by ourselves

only thing i didn’t like was how cold the pool was

pool means alot when you travel with 5 kids

it was also really nice to have a pool, hot tub, workout room, and laundry room

the room, breafast, and the pool.

lots of breakfast choices, items were replenished frequently. we loved the pool and hot tub

we did not know there was a pool but it looked nice

kids in pool too late.we would have liked to use the and hot tub around 8 but too noisy

i didn’t take advantage of the pool area

room was clean and quiet. pool hours are good for adults, late enough to enjoy without kids.

pool was warm and the grandkids loved it

there was a nice pool and hot tub free breakfast it was close to where we had to go

pool and hot tub were clean and water temperature perfect

enjoyed the whirlpool being open very much

people, staff, pool, size of room, breakfast

no outside guests in the pool/hot tub

location of the pool is very close to the elevators

superb ? room was wonderful. pool & whirlpool perfect. breakfast incredible ud83dude04

fitness center, pool, and awsome breakfast.

we enjoyed the outside pool too

they didn t have e a inside pool

great staff and great pool and great location!!!

wish there was an indoor pool

pool was broken, can hear between rooms pretty easily.

wish it had a hottub in swimming pool area.

and helpful and the breakfast was good and they had a laundry room on site and the swimming pool was clean this holiday inn express will be are hotel when visiting

this time however we took our grandchildren swimming and the pool was very cold

small pool, no hot tub.

a whirlpool would have been nice but kids liked the pool

too small of pool and hot tub.

small pool

pool is too small

pool area is a bit small.

hot tub and pool were well maintained

they had a hot breakfast, jacuzzi and pool

pool and hot tub were not working. but otherwise have no complaints.

the pool and hot tub were nice and relaxing. breakfast was pretty good.

nice pool and hot tub. tasty breakfast.

i used the pool and hot tub which were wonderful