amenities, access to the kitchen and nice cozy home

great hot tub, nice kitchen and living areas. staff was very attentive.

the first room near by the kitchen the heater didn't work inside.

that all the activities and pool where closed, because of the covid-19.

no guest parking and due to covid 19 spa, rec room and pool were unavailable

that you had to pay for pool and air hockey

also, the outside restroom for pool users we used was smelly and dirty

pool tables, foosball, ping-pong, basketball court

pool and spa

pool had not more clean towels

nice hotel with a small pool in a lovely wooded area

pool was still closed

comfortable bed, very clean room, great game room and pool and convenient location

breakfast is pretty good in my opinion many breakfast options

breakfast

rooms, nice indoor pool and jacuzzi, cool lighting in the dining area and courtyard, free full breakfast, self serve store, free smores by the fireplace, quiet location, and fair pricing

there is a laundry facility at the hotel too which is great

good breakfast and lounge area.

loved the pool and the friendliness of the staff--and the fact that you can text them when you needed

the pool could be warmer and have more and larger towels available

skeleton staff, pool wasn’t properly heated

my kid loves swimming, there is an indoor pool and jacuzzi

(the pool is open until 10 p

pool was closed, but they also communicated early about this (mar 2026)

the bed, the bbq , the pool

the pool and jacuzzi were not open

i didn’t like how the pool and the spa were separated in different places

didn't eat the breakfast or use the pool, spa or picnic area. only used the room.

the pool and jacuzzi was heated and you can go in till 10 pm was great family had a great time

pool towels would have been nice

didn't use bathtub or pool

the pool was great

outside jacuzzi had no water in it but pool looked clean.

hot water for showers and washing dishes, fill kitchenette, beautiful area for kids to play in the snow, and very clean

we stayed in the family suite which was very comfortable and the kitchenette was well stocked

and a kitchen

was odd that the spa tub was in the sitting area

the lake was right there. nice table outside to sit at. some of the rooms had kitchen

it was very close to snow summit and had great parking

it felt like it was right out of a fairytale story the view from the porch was beautiful and parking was easy to find which was convenient

can say is that i stayed in one of the premium rooms in the back of the complex, their driveways/parking area in our section was long and narrow, with not really any space to

the spa n the room was an added bonus

loved the spa tub!

great staff, restaurant and bar is awesome, and everyone there is helpful and friendly

loved the spa tub and the fireplace rite inside the room

early check-in and late check out

on the lake. has a pool & jacuzzi. kid friendly. very nice!

room, beautiful view and private beach area and pool area

there are many games and a pool, making this place very family friendly

due to property being renovated the pool was closed.

ol spa etc)

the pool was a decent size and deep enough to dive into gently

towels were to small when in the pool

unfortunately the pool was not in service and we specifically picked this location for the

the pool was well maintained, but i hadn't checked out the rest of the property

it is located near the lake and boating. it has a swimming pool which is nice on hot summer days

also had an amazing pool with a spa for a late night relaxation time

the pool heater malfunctioned and we were not able to get in.

indoor pool and hot spa wasn't available for use!. besides that great experience!

private pool

the indoor pool/jacuzzi was wonderful and very relaxing after a long day of hike, snow

facilities, pool, bar, fitness room

hotel up-graded us which was very nice of them and we had a view of the pool and the hotel was so close to big bear village, which was a bonus for us

pool was closed on mothers day.

we had a view of the pool

downtown shops like next door to all the shops and restaurants comfortable beds clean rooms nice pool

love the heated pool

cabins with pool plenty of space for family

and a pool and jacuzzi

i loved that it had a pool and the front desk clerk she was really nice

pool and pool area needed cleaning

i loved my lake view and i appreciated the free breakfast and coffee in the morning

good place, clean, there was even breakfast.

the room had a fireplace, jacuzzi tub and kitchenette

had no hot water at either bathroom or kitchen taps,

needs a little updated kitchen but still very nice

no water in the pool ud83dude2d

sadly, the pool was not in operation.

my kids loved the pool . everything was good

i enjoyed the general layout and pool.

was a lil too soft for my back, but overall was worth the price of the hotel/cabin pool was closed, expected to hang out by the pool since it was summer

pool is large and sparkling clean

the pool was refreshing, clean and not too cold

everything (barbecues, kayaks, canoes, bikes, pool, games) was functional and ready to use

cabin was clean pool was awesome and the staff are friendly

huge pool, beautiful smokeless stone fire-pits to relax under the stars, communal outdoor dining spaces

the pool was ok and the jacuzzi not alot of people

they also have pool, sauna, lawn games

only complaint was the pool was not clean so we did not use it and the furniture in the cabin is very dated so the room

the pool and hot tub are covered, but the sauna with steam pot worked perfectly

nice kitchen

the kitchen was very limited with supplies and the pool was cold.

the cabin had a fully working kitchen

it gave me a great big bear feel as far as the nature the location and kitchen resources.

it felt more like a home than a hotel room with a full kitchen and refrigerator

kitchen needed more utensils , towels and pot holders

paint, leaky shower, dog/cat fur everywhere (my son’s black shirt got animal fur all over), kitchen window looked like it had never been cleaned

there’s a kitchen but no pots and pans

the kitchen was dirty and damaged, the bathroom was moldy, and overall the cabin was not suitable for

booked for a queen studio (kitchen stovetop & living room included ) & call for assistance that the cabin given was not what i

i loved the kitchen it was small and cozy for me and my boyfriend

pool was closed for repairs.

modern hotel with spacious rooms, lovely bathrooms and a heated outdoor pool

very clean, convenient location nice pool and patio.

new property and pool was not ready in 100 degree heat

secure,nice pool and good breakfast