modern facilities (including disabled), sunny balcony / terrace nice outlook with a great heated pool and sun terrace (+) the pool is great and lovely gardens (+)was new and clean, fantastic location for the garden rooms and close to pool, restaurant and parking (-)the fence around the pool (but i guess useful for kids) :) (+)wonderful hosts. excellent breakfasts. overall welcoming ambience. pool and garden. location. (+)great location, walking distance to the beach, great pool and rooms were super comfortable (+) short walk to the lovely pool area and set in lovely gardens (+) gardens beautifully maintained and lovely pool (+)spotlessly clean, very comfortable bed, lovely pool and delightful garden setting.

the gardens are very nice they do great in house smoothies and top quality ice cream for the kids with no sugar

the fence around the pool (but i guess useful for kids) :)

we had a lot of relaxing moments and our kids made nice friends

however, we were dismayed to find that the kids' beds were

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

friendly staff, glorious view from the rooms, nice swimming pool, jacuzzi and steps to go down to the beach

didn t use the pool, but think it would have be ideal

villa with gardens, great views and infinity pool

very nice view!! good surf breakfast in room without extra charge pool/whirlpool

the property as a whole is beautiful with a sea view from the pool and lots of green

lovely pool

garden, pool and surroundings really nice

the aervice the view on the swimming pool the silence and the amazing restaurant

swimming pool, surrounds by palms and trees

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

the location was central to all facilities, the swimming pool was clean

pool was nice too, but the surrounding area was extremely narrow and the stairs to get into the

pricey even given the fact the we stayed during the busiest season of the year

gust) mattress pool is

extremly friendly and super nice breakfast, cute little pool

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

had a mini bar and safe

parking next to the hotel easy access

beds, is extremely clean and well decorated, has nicely updated bathrooms, and offers free parking on the property

easy parking, lovely staff, great restaurants, lovely rooms with air con

privilege room had a terrace and a view of the swimming pool

garden room was lovely, with a terrasse overlooking the swimming pool

place and lovely staff, fabulous swimming pool and beautiful apartment

beautiful garden with super swimming pool

great garden and swimming pool

lovely rooms, pool and breakfast

our room looking out to the pool was huge

the hotel itself and the garden was beautifully maintained with a pool for each house and a heated pool in front of the main house

pool is a bit cold.

the pool was amazing for us and the villa has a nice view as well

spa available if needed

the pool area is well done,

the pool wasn't open

allic the friendly manager, despite having broken her wrist recently, offered to open the pool for us as we need exercise after days of good food and wine

amazing view from the pool, lovely pool area

excellent staff. on site restaurant is a big bonus. views are wonderful and very good pool.

unfortunately there was work on the terrace bar and it was next to the pool

our room located on the top floor and adjacent to the exceptional pool, with a superb view out over the sea and easy walking distance to the town centre and surf

restaurants and market, rooms very nice reception staff very accommodating nice open air swimming pool on the top

location, decor, pool and loved the touch of the water filter on every floor

my wife enjoyed the pool and massage

quiet street though and peaceful at the pool

it was lovely to jump into the pool after a day exploring biarritz and nearby towns

gulls, be warned one small crumb by the pool and they are swooping

the hotel had a gym which we used on a few occasions, a swimming pool with umbrellas, cosy sun beds & tables

pool and staff

hotel has an large open-air heated swimming pool (april to september) and an excellent restaurant in which we have dined on several occasions

swimming pool and tennis court

nice big pool which was warm and almost empty

excellent customer service. very clean rooms. lovely pool.

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

the pool and gym and the big room

beautiful lake, nice building and restaurant, friendly staff, heated outdoor pool.

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

beautiful bedrooms, a stunning restaurant and breakfast room overlooking the water and a perfect pool for swimming, lying in the sun or relaxing

stunning pool and views over the lake

swimming pool and fitness room

lovely swimming pool

the hotel staff were very friendly and helpful, the swimming pool was beautiful

service, comfort, excellent food, location, helpful staff. garden and pool.

clean, friendly and nice pool

indoor spa pool was amazing

pool not as big as photo

location clean and welcoming helpful staff good buffet breakfast nice restaurant nice pool though

the pool and spa area was great for a morning relax before heading off on a days adventuring.

the swimming pool and spa were exceptional, very clean and very stylish

hosts, located in a residential neighbourhood, pool was perfect in the hot weather

all) swimming pool but it's there in case you want to use it

the garden with the swiming pool are awesome

small pool which we enjoyed, and seating area in the sunshine

beautiful garden, nice pool and welcoming hosts. we had a lovely stay!

lovely garden with excellent swimming pool

it was so unique but had a lovely pool and grounds

beautiful pool which was possible to swim lengths in

loved the pool , the breakfast and the staff was very polite

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

on the best location in biarritz, overlooking the famous grand plage; everything is superb, the pool, breakfast buffet, the outdoor restaurant exposed to the ocean and sunset, the la rotonde

personnel, very nice facilities, such as a gym, swimming pool and spa

loved the breakfast, swimming pool and the spa

pool hours for kids were not previously disclosed and are really small

, amazing castle for restaurants pool overlooking the bay amazing views from every angle the staff were amazing

fantastic location 2 swimming pools (indoor and outdoor both heated while we were staying there first week of september 2022) own (+)the terrace eith the dtylish swimming pool snd the grest view from both there and from our room (-)outdoor pool was closed for renovation (+)the pool..the beach..the room. the staff....it's what ypu expect in a sofitel hotel...excellent (-)outdoor pool was unfortunately not hot enough to have a long comfortable swim in the stunning surroundings (+) the outside pool was just so super relaxing and stunning (+)breakfast: lots of delicious healthy choices wonderful heated outdoor seawater pool very pleasant staff english (+)staff, our room which was a suite was beautiful and had the most amazing view of the ocean, the pool looked directly over the beach and access to the beach was so easy (+) loved the pool (+) breakfast was outstanding, and the views from the outdoor pool were amazing as well

the breakfast was fantastic and the staff was outstanding in all departments

breakfast lovely. staff so accomadating-made us feel very welcome !!!!

loved room service, also loved the gorgeous flowers in the lobby.

air saloon :

excellent location, lovely pool, reception staff very helpful

small pool but good for an afternoon dip

interesting boutique hotel, pretty pool area

we loved the pool

i liked the pool and that it was heated and you could also use the neighbouring hotel if you wished

double pool is lovely too

the pool was amazing and the staff very friendly and helpful

lack of a swimming pool which was not available at time of visit

lovely pool and our dining experience was excellent

the pool, the views, everything. what an amazing experience!

pool area is fantastic and location of hotel was fantastic

very comfortable pool longes as well

pool was small, albeit very nice, pool food was average

was outstanding, the location, the hotel facilities with a superb design and swimming pool

amazing hotel, great facilities, comfy beds and great pool area

good restaurant and pool, friendly staff

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the room was perfect and as expected, we did not use the breakfast or the pool.

t suitable for tall and big people) not having a view looking onto the garden/swimming pool

lmon, prawns etc) the outside all around the swimming pool: the sun decks were really comfortable and there were plenty of

spa is also very good, with warm sea water in swimming pool

the spa is not very big, but has with a sauna, hammam and seawater pool enough to offer

the spa facilities, especially the pool...the temperature is always wonderful!

great pool and spa

the pool area was well worth a visit

beautiful boutique hotel with such lovely furnishings and well maintained grounds as well as the pool

of hotel and facilities including pool and fitness center

very nice relaxed pool

location, design, friendly service, pool

i loved to relax by the outside pool or sit on the terrace breakfast was varied and delicious

the pool and sauna are great to relax after cycling etc

swimming pool area should be sepereated with the gym

the exercise equipment is in a niche in the pool area and despite fans it is not ideal to exercise in these muggy conditions

there is a small swimming pool in the hotel plus a

the swimming pool should be deprecated with the gym. otherwise it gets too hot.

spa pool area was incredible with lots of possibilities to aim water jets at achy joints, water

area unhelpful when booking spa treatments and looking for assistance in finding a lost item in pool

the thalasso spa and pool area is great and the treatments were superb

the pool and spa were very

the swimming pool

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside