pool was not open and it was advertised that it was open

the pool was warm

location - great value, indoor pool (a win for the grandkids) friendly staff especially angelo - he greets everyone makes you feel

pool, hot tub, and workout rooms clean

nice pool and spa

this location was perfect - space to park, close to lots of food options (range diner), pool and hot tub were well used (+) we enjoyed the pool and hot tub (-)only disappointment was the cold water of the indoor pool . i couldn't get in past my feet. (+)had s swimming pool and gym, location was where we wanted to be (+)pool was super clean. breakfast was top tier (+)breakfast and the pool (-)noisy children in pool (+) the pool was indoors, functional, and clean (-)water in the pool was too hot (+)nice location and it s so clean the staff are awesome great exercises room and beautiful clean pool (-)pool just 4

was a homeless man that pooped up behind a fence in the parking lot later at night when we were unloading our bags from our vehicle

supply a dirty laundry bag.

odd location had difficulty finding the entrance to the parking lot from the main street

was confusing at times trying to get into the parking area because of the way the city streets were laid out

too bad it was too cold for the pool, because their pool area is amazing

have stayed here twice and particularly love that there is a beautiful adults-only quiet pool, the trails around the rio grande and the options to borrow a bike to explore for free

no indoor pool.

the pool facilities were the best; it s too bad the bar and music end so soon during the weekdays

i wish they would have watered all the planted pots around the pool and not just the ones next to the entrances

the pool and hot tub were very nice

pool closed

the pool was nice

swimming pool was great for my granddaughters, they let me check in early and nice staff.

indoor pool is very nice. the room is spacious. the bed is very comfortable.

my daughters loved the pool

wish the pool was open

dark parking lot, needs a little exterior work. pool closed.

hot tub and indoor pool

no pool except at the gym next door which is packed

housekeeping staff, made up the room every day, good rate, very well designed rooms, great pool

the rooms were spacious and very clean. the pool was also very clean

was a little high considering that there is no extras right now like pool, hot tub, breakfast, etc

bigger pool would be nice.

the pool was really cold

great pool

nice pool with extended hours of usability

place, friendly staff, great full breakfast, nice clean pool and hot hot tub

friendly staff, nice pool & hot tub area but exercise room was being renovated

indoor pool & hot tub

didnt get a chance to use pool but it looked awesome

very clean and quiet. bed was quite comfortable. good breakfast. nice pool and hot tub.

lovely large room'excellent swimmming pool and hot tub'excellent breakfast

the pool closed early friday! disappointed! breakfast needed potatoes, gravy for the biscuits.

fitness center had great equipment and really appreciate the pool being open until 11pm after arriving late from traveling all day with teenage boys

pool was closed and elevator broke

my kids loved the indoor pool and complimentary breakfast.

only thing i could comment on to improve is the temperature of the pool, it was pretty cold for an indoor pool

there is an indoor pool and a hot tub

the pool needed to be cleaned

a very quiet pet friendly hotel, parking is great, the pool is amazing and warm, breakfast is great

the pool and jacuzzi

indoor pool and hot tub was working and breakfast great for continental breakfast

loved loved loved the pool hours

rooms were nice ud83dude42 the beds were comfyud83dudca4ud83dude34 the pool looked amazing although i didn't get to try it ud83dude01 a very extensive breakfast

the room was clean, the pool was nice and cleaned. staff was friendly.

to balloon fest was available, morning coffee, very friendly staff, nice outside seating in pool area

good bed. window that opened. swimming pool.

i wish the pool was open!

i liked that the ice machine worked and had a swimming pool.

the pool is open but limited and you have to go ask the front desk to let you inside the pool because

small, cold pool.

pool water was a little cold but we could still swim

i did not use the indoor pool

very nice motel clean, great breakfast. the pool was a little bit small.

out of towels in the pool area

my children enjoyed their stay and the pool was awesome!

great indoor pool and jacuzzi

enjoyed the hotel's pool, weight room and lobby.

location, safe area, beautiful indoor pool area and courtyard, and very nice, clean, comfortable rooms

was very dated, carpets were lifted , colors, pool area inside doors ect

the pool was not quite as clean as i thought it should be

staff.. cleaning ness .. pool and comfortable beds

also awesome indoor to outdoor pool

the restaurant, pool, and gym were closed, but none of this effected our stay

swimming pool

the only disappointment was the pool being closed

no pool

pool was green

stayed the night so didn't use the pool but hot shower in a disabled unit helped a lot after long drive

had to put down a 50 dollar security deposit, which was a fist and the swimming pool was not going to be available until memorial day

we didn't use it, there was a pool that some other families seemed to enjoy

pool closed

they say that they have a pool but it looked like it had not been open for years.

no real complaints here, but was disappointed pool was closed.

beds were comfortable, pool was heated, breakfast was good.

very small indoor pool and air conditioning can be better and noises from upstairs

wanted to go swimming at 9am because that sunday we we're leaving, she was so nice to open the pool for us an house early

it was very clean and the staff were great. liked the pool hours and late check out time

pool area was a little crowded-older boys were jumping in not allowing room for the little

the elevator floor was a bit muddy, but that’s because it’s by the pool.

the soft bed and pillow, the vanity mirror, i like the way it illuminates , and the pool

no pool or hot tub was open

the pool was clean, and they had a washer and dryer, which was awesome

i loved it also there pool looked cleaner than more stars i have been too so that was great just wish we got to go in

pool closed and no breakfast, covid reason.

location just off the interstate, didn't get chance to use the pool

the pool was nice also

oh, and a nice pool on a hot albuquerque day

the room was clean and comfortable and the pool was great

the warm pool, the tv service

grumpy staff, not even a smile. pool water appeared dirty. breakfast was not very tasty.

also due to construction, the pool is closed until august 30 (of 2019)

pool was a bit small and the floor stays wet and is very slick even just walking on it.

no pool. felt shortchanged because of that

the check in process was easy. the pool was nice.

the pool was a little small but overall it wasn't bad.

property had an indoor pool and hot tub and both were clean and working

clean, accessible from airport. enjoyed the pool

the pool hours were great! pool was warmish. the room was comfortable and clean.

the pool needed to be cleaned

the design of the hotel. staff was super friendly and helpful. pool was great

pool and hot tub were great

indoor/outdoor pool and spa were great, interior

very nice pool and hot tub

the pool was closed due to renovation

the pool was closed which was a big disappointment for my kids and a big reason we stayed there

the pool was great as well as the breakfast options, there was even gluten free bagels for me, i have

i just felt the pool could’ve been cleaned better

would have been nice to enjoy the pool as this was the week before memorial day

pool and the spacious comfortable rooms! and perfectly pet friendly environment too!

i liked how the hot tub and swimming pool was available

breakfast,pool, and location of hotel. checkout at 1200.

also one thing that needs attention is the swimming pool the rail was break end that needs fix for your safety n your guess

the pool was clean, breakfast was delicious, and my room was clean and spacious

was clean, convenient, good hot tub and pool hot breakfast was good and free drinks.

my kids loved the pool

closed pool and gym because of covid-19

staff dinner drink tickets pool

location, staff, meals & pool

pool

sliding pool tube hours could be better

love the room and pool. nice lounge just o relax.

the i door pool

i liked the pool area and the layout of the room.

the breakfast was great in the mornings

breakfast very good

breakfast was just ok

the breakfast had all i could want out of a quick breakfast

would stay again & plan to use kitchen effectively

that there was no hot tub, but the pool was nice!

loved everything. i didn’t get to check out the pool.

pool was out of order

were told the pool was heated by 2 staff members and it is not' the pool is freezing cold' we were disappointed'

pool isn?t heated and there was no hot tub

the pool was small.

* safety & cleanliness: the swimming pool was full of dog hair, which triggered extremely severe allergic reactions for us

indoor pool entertained kiddos

the pool as cold and smelled moldy.. possibly needs some maintenance

the pool was small

the indoor pool did not seem like it was kept heated and was rather chilly

nice big pool and good breakfast

we love the big pool

pool was nice, even the cleaning lady's

hot tub wasn't working, horrible pool hours, my room wasn't cleaned on my 3rd day there after i requested a cleaning to be done

saltwater pool is nice albeit a little cold (it is december) (+) the staff (went over and above), the free breakfast (the best hotel breakfast i've had), the pool, the exercise equipment, and the spacious,quiet rooms (+)wonderful staff, very helpful and friendly. pool was nice. (+)my children really loved the indoor pool. i enjoyed the free wifi to do my homework. (+) book this for my wife and daughters on a long trip and they loved it the indoor pool the hot tub the snack bar that had sushi available breakfast wi-fi total (+) my nieces enjoyed the pool (-)only complaint i have is that the indoor pool needs to be alot warmer i mean alot more warm it was cold (-)did not like that there was no outdoor pool. (-)the pool had way to much chlorine and made it hard to swim for a long time (+)liked that the fitness center was open 24 hours and the pool opened at 8 and not at 10 like other hotels we've stayed at

parking is crowded when they have events.

n-refundable)

our shower drain was totally clogged with hair

room service forgot to bring my daughter her breakfast so i had to call the font desk and tell them

the breakfast was not at the same standard as everything else.

the breakfast was amazing

lots of great places to sit and relax, and the rooftop bar was fantastic

limited hot breakfast items

breakfast and pool

staff was friendly. pool was clean.

clean rooms, coffee maker, microwave, refrigerator, excellent breakfast, indoor jacuzzi and pool, and comfortable beds, and excellent price

the pool was dirty

great location. nice staff. clean room. loved the swimming pool. perfect for a quick stay.

pool was clean and warm

the pool and laundry facilities are convenient

wanted to go swimming but due to three being little kids in the pool nearly our entire stay

the pool was clean, had a good time sun bathing

would have been better with warm soft tortillas rather than cold, crispy shells), very nice pool setup

the only thing i wish was different, was that pool was located inside.

the bar closes at 10.30 and the pool was closed!

the pool wasn’t open n no jacuzzi

pool closed

outdoor pool stayed open til 10 and opened at 6am

the pool was to cold to swim kids were upset

the gym and pool was easily accessible.

pool towels were available and the hottub and pool were not crowded

pool was not open due to covid but we were busy enough sightseeing that it was ok

pool was great as usual

the whirlpool and swimming pool were clean as were the surrounding seating areas

the pool was great and hot tub even better

i enjoyed being able to do my laundry and had a spectacular time using the pool and whirlpool hot tub

staff and pool

breakfast, pool area, rooms

room was very clean, bed was very comfortable, and hot tub and pool excellent

would have been nice to know about ongoing renovation and noise. also that pool was closed.

spa pool was filthy as it looked like a toddlers diaper had disintegrated in the pool and a lady with a

the pool was quite dirty

the pool and jacuzzi was perfect

they only do businesses between 9 to 7 no security no laundry god forgive you if u lock your self out

nice place, great staff, good breakfast.

good walking areas for dogs. wonderful breakfast options. plenty of parking.

breakfast was good

also appreciated the comfortable bedding and the complimentary amenities and breakfast

staff, clean room and fresh breakfast

stay but for one night we didn’t need a full kitchen

that there was not a small table and chairs near the kitchenette; this left a large empty space in the suite

the kitchenette was well equipped, the furniture tasteful and clean, the tv higher-end

low on towels for pool.

loved the pool

swimming pool and spa not up to par

closed the pool on the sunday morning we were leaving

i had to pay a 50 dollar deposit that i have not gotten back. the pool was cold.

the room was very comfortable and the swimming pool was very enjoyable!

i didn’t like the pool was not open but i understand is for the.crisis we r going through

pool was cold

location & the pool

the beds were comfortable, and our 9 and 11 year old enjoyed the indoor pool

location , great room , great staff , great cantina and bartender , 2 pools and large areas to

pool

it was an awesome hotel. clean rooms and amazing pool.

the pools, and staff!

staff was nice and the hotel pool was very enjoyable

pool get sun after 1pm just!

the pool was nice and the staff was friendly.

we really enjoyed the pool

pool was overcrowded no seats available

the indoor pool was temporarily unavailable.

rooms were very clean and very accessible to the pool and exercise room

also the pool was awesome

the indoor pool was closed half day during sunday for cleaning

pool should be open later at night

everything is perfect i loved your pool area

i had a courtyard room which led right too pool i just stepped out and was there

the staff were competent and coureous. pool was clean and perfect temperature.

the area around the pool was nice to look at.

should be pulled up around grassy pool areas next to courtyard rooms

morning breakfast choices are sparse. pool and hottub were closed.

but the nice manager put us in a room with a kitchenette

advised from manager this location was not availanle for early check in and did not have any rooms available that adjointed

pool was very clean

thing i would say is there were a couple people at the pool drinking and smoking marijuana

the swimming pool was actually open

pool not working.

also, the kids love the pool and breakfast

small pool and way too many people in it at once.

pool was very small

free wifi, pet friendly, gym, washers/dryers, bbq area, pool

wish we could have used the pool, but not their fault

the pool was good, the room was spacious and having a full sized fridge in the room was a plus.

we asked each to confirm that pets were ok and that the pools were open

the pool was cloudy

chose towneplace suites becaused it advertised having an indoor pool; but the pool was closed b/c they hadnt even fiinished it yet

the breakfast and pool

very nice rooms, pool was warm enough

the pool and hot tub were great

the pool was great and always quiet

pool

the room was comfy, front desk is awesome, pool/jacuzzi was excellent. breakfast was delish

loved the pool and confort of room.

pleasantly accepted as a window at the back of the room, turned out to be a balcony to view the pool

hotel was clean had an indoor amazing pool and hot tub

pool was super nice clean sauna was real nice hot tub perfect room was clean stayed for 3 day love

the pool area was inviting

but the pool we were really excited about but it was a bit cold and more parking lot location vs courtyard

the bar, dining, pool, excellent

love that pool and hottub are still available with a covered dome

used the spa and pool which were both clean

breakfast was good, the best omelette we ve had

traveling with kids and having the extra room is nice.

ladies and gentlemen they even provide each guest with one free drink at their bar but that's always like lays potato chips

pizza had to be ordered at the restaurant, wish we could of ordered it as room service

reservation was for my son and his kids

beds very comfortable. pool was clean. loved the secure parking lot.

the pool and jacuzzi were great for my kids

i also enjoyed the indoor pool and hot tub

and i love the swimming pool and hot tub

coronavirus so pool and hot tub were closed.

pool was nice

could not find the pool hours without asking staff

architecture, the art, the pool, location to old town and especially sawmill market

beds and pillows; full coffee/tea service and complimentary bottled water and fruit; stunning pool and hot tub area; close to old town and airport

spacious, sparkling clean rooms and a nice pool and gardens

we enjoyed the room, restaurant and pool.

great location close to old town. clean, beautiful facility with a nice pool.

only stayed one night but i liked the convenience of having a restaurant/bar, and pool

terrific swimming pool for laps as well as

beautiful pool with plenty of loungers

was in order we didn't get the room we reserve and the pool was unavailable after it said it was available online

door locks get stuck, the pool is not open

pool is connected to our room kids love that staff is awesome rooms are clean very quiet have been

no pool, no bathroom knob.

pool not up and working booked the room because of that

is a cool place, the little speakeasy, the pool and the location were great

no hot tub & the pool wasn’t warm even thought it’s supposed to be heated

pool was a bit messy

pool was great

the pool closed early, but of course it is fall season and temperature dropped

, and pool was closed even though i call in advance to ask if the pool was open and staff lied about

heard of) and the beautiful stainless steel swimming pool was closedud83dude22 but it was okay because my companion kept me

o biggy. ) lots of coffee though!!!!!!!!

the pool was not open, which was a bummer. the location is in downtown which is a bit desolate.

fiance and i were a little disappointed the pool wasn t open, but overall we felt satisfied with our experience

very nice pool. laundry facilities.

the cleanliness, the staff nice and friendly, on-site restaurant, pool.

nice to have several food options, coffee, a pool and laundry facilities

the pool is good sized and super nice with a nice sitting area by the bar

retro decor, swimming pool, location

pool advertised was not functional

the water in the pool was green and the gate was always locked

a clean pool even

disappointed there was no breakfast or pool available.

the pool could have been open

so peaceful and beautiful grounds and pool

glorious pool and hot tub are the centerpiece of the charmingly landscaped park line interior of casa suenos

the overall atmosphere is great, nicely decorated garden, cozy pool and hot tub

facilities particularly the hot tub/pool area

the hot tub was very nice but a pool would have been great.

no pool

i wish we’d been there in better weather - the hotel has lovely outdoor patios, pool, walkways

pool

we went to the rooftop bar and it was lovely

the gym has a very strong diesel smell. need to upgrade the ventilation please.

pool was dry and full of trash

air conditioner did not work in any of there rooms, and no swimming pool available.

no pool, no breakfast

pool was awesome

pool and pool area not been cleaned for weeks

chairs and drink service at the pool would have been nice

there is a hot tub and pool open early

fitness center/terrific pool/wonderful location and amazing views/close to the amtrak center/rental car agency was less

the pool and hot tub were broken

i would not say that i did not like it, but the pool temp could be a couple degrees warmer.

we did not use the pool because we were visiting in february, but the place was nicely landscaped

we were in the modern section at the back overlooking the pool with a rear balcony - big room with super comfy bed and pillows

the only thing was the pool was closed during our stay.

the pool is so clean

only thing that was upsetting was the pool didn't work, but other than that, we had a great time

loved the hotel patio with pool

the pool lights up at night in changing colors, and the courtyard is just gorgeous

cute courtyard and nice pool

furnishings, the coffee, the restaurants, the pool were all very nice for a “motel”

swimming pool out of action (not that it mattered: it snowed while we were there)

pool staff was a little cranky did not seem to understand the menu available and drinks available

the outdoor pool and fireplace was so relaxing

didn't have breakfast but we enjoyed drinks by the pool

lovely pool

it was certainly better, but mind that it faces the pool, and it's quite noisy because of the pump, so probably not the best option for light sleepers

i asked for a room by the pool not inside the pool floor soaked nothing was done for the 3 nights finley on last night we

went off- season for the pool

small roaches in basin. lots of deferred maintenance. pool closed. barbwire ciecumference fence.

pool

said it would phone didn't work but mainly their air conditioners didn't work they advertised a pool but it hadn't been open for quite a while