nice staff, good housekeeping, pool and hot tub very nice, frig and microwave, good deal

side they have vending machine for water , snacks and sodas , also a laundromat and best-indoor pool

we were told prior to rental they had a pool, when we got there, not usable

jacuzzi/pool not open, no breakfast served at 6a, staff rude during all transactions/ talks, allowed drugs

i lovaion and indoor pool.

the pool convenient location

the pool was actually open

no chair to set by pool

pool not in use. checked in at 4pm and room not ready

the staff was kind, the pool was sanitary and it is close to plenty of restaurants and stores

the elevator was scare. the pool was't open

company so, while there was an over abundance of men gathered in the courtyard and around the pool, they do have rules they must abide by

pool

pool looked blue but had a cloudiness to it

they had a pool and were updating or upgrading the properties

the pool is nice and rooms are nice and clean

the pool was nice

people are nice and nice pool

wish the pool stayed open later

had to be in pool area with gate locked

great swimming pool with lots of equipments

pool, breakfast, staff were all great. love this place!!!

breakfast was amazing, coffee was always hot and fresh upon mentioning coffee to staff, indoor pool was enjoyed

pool could be open longer like other properties but definitely not a deal breaker and everything

the indoor pool was a big plus for our children

the breakfast is always great!! pool area was clean and stocked with pool towels.

the desk clerk waa friendly smoking balcony over the pool was very very nice

pool was lovely and the room was clean and

breakfast was good quick and easy. awesome location. too cold to swim but had a great pool view.

clean, pool, close to stores and breakfast

the pool needed cleaning

music, drinking, smoking at the pool

the pool had a leak and wasn't available while we were there

i wished the pool had been available

swimming pool is small

just due to covid-19 there was no pool, breakfast, nor exercise room.

the staff working at the front desk very accommodating and kind. the indoor pool and hot tub.

indoor swimming pool

location, clean, quite, in door pool

the swimming pool is great

good breakfast

comfortable, staff everyone was friendly,hotel was so clean breakfast was good,loved the pool

the breakfast was great with the right number of options

the staff were friendly and our room was clean. we didn't eat breakfast, but it looked good.

the security , gym , & patio

only thing i would change is i wish the pool was open earlier..

really good breakfast. nice outdoor pool. clean.

for those who want to go by the pool

the pool was great

has a very nice gym and pool

no refrigerator pool was too hot spa was too cold my girls didn't like that

it is by far the best hotel for our family, as it has an indoor pool the kids can enjoy anytime of year

the pool needed maintenance.

that the pool was closed

indoor pool so the kids could swim without having to worry about sunscreen.

the pool was dirty so my grandbaby couldn't swim.. she loves the water.

kids were bummed the outdoor pool was closed even though it was in the 80s

the staff,the cleanliness,the breakfast and the fact tht it has a pool. lol

the pool was accessible fint people outside the hotel and not too clean.

pool was closed

very very clean …i loved the swimming pool

loved that it was a new location, heated indoor pool, fresh coffee all day

the pool water was quite chilly to swim in, overall though, our stay was pleasant.

pool water too cold

everything in the gym worked, the pool was nice

vending machines don't work laundry room smelled like sewer not a good

due to the area, abandoned store next to location made the red roof seem not as nice as well, laundry facilities could use

was a nice place the staff was cool and answer all my questions and let me finish my laundry

was in remodeling and the pool was out of service and i searched it didn’t say it was on

kids loved the pool and breakfast.

parking, an exercise room and a pool suitable for families with children, good breakfast, good wi-fi, nice towels, very large room

lovely hotel renovations, indoor pool, clean room

hotel was a little damp because of the pool

they had a nice outdoor pool

pool and hot tub were amazing

pool

pool was closed, could use better pillows

nice employee! great pool ! i would book again

breakfast was okay they did have lots of options

the staff was nice, the rooms where clean and the breakfast was pretty decent

i enjoyed the breakfast also

the breakfast was awesome as well and there was a good selection of things to eat

breakfast was fruit loops, corn flakes, special k red berry, hot chocolate, tea, coffee, mini

the pool is out of service every single time we have come to this hotel

and the indoor pool was also a big plus

love the fact that the bed was extremely comfy and the indoor pool was a plus, my wife and i enjoyed it

the pool was ok wish it was heated and had hot tub for adults. place was clean and nice tho.

the ac cooled very well. my son enjoyed the indoor pool

the location here in balch springs, the pool and the personnel.

pool was very awesome, clean, warm

i liked the free juice and pool

i would suggest re-thinking the metal pool furniture for dallas in the summer.

swimming pool was closed. ice machine was only on bottom floor. we stayed on the top floor!

the pool was closed during my stay

the pool cause two of people to get a rash

the pool was nice and clean

the pool had lots of bugs in it, so we were not really able to use it.

everything was close by. swimming pool was clean.

abv always has micro / fridge laundry and good ac

i always put my linens outside my door or take them to the laundry room and get new ones

the blankets, towels, the pool being open, and pest control.

roof i take it not sure but water leak but we was moved to a different room with no problem and pool didn't seem to be

the pool was green when we got there and trash floating in it

pool always closed

the pool had an accommodation for seniors which was thoughtful.

they also have indoor swimming pool

the heated pool

only things we didn't like was the barking dogs and the loudness in the swimming pool room

comfortable beds, games in lobby, indoor pool

indoor pool was nice

spa tub was good

the roaches they had and the spa tub was messed up

the mirrors and lights were pretty dope as well as the spa tub

dirty room small spa tub

spa tub was broken to turn the water on/off and the hot water took to long to get hot the shower

the pool is nice. the rooms are quite.

the pool and the lounging areas in the lobby looked very inviting

pool

staff was pleasant pool was fabulous! breakfast was excellent

pool was too cold of water and i was reserved the king bedroom with kitchen but end of getting no

oh by the way the inside pool , it was very clean and so was the hot tub

the pool wasn't open due to them cleaning

my room,breakfast, pool,and the lobby

no free breakfast right now because of covid-19, or pool

i didn't like that the indoor pool water

was hoping the breakfast area was a little more organized and i was hoping for an indoor pool area or jacuzzi

our room was located on the same side as pool, very bright lights shining in the room all night.

pool was green and the room smelled like mold it was very distasteful the towels were dirty then

pool, parking, room out dates, no real breakfast

pool was open but had trash in it

to deep ellum big patio area around the pool cheaper parking than other hotels in the area large room full size fridge and kitchen sink

perfect location, the pool the view the room.

clean and roomy pool was nice and so was breakfast

i liked the pool area and the lobby was so beautiful along with my room was beautiful

i didn't like our lack of time to visit the pool or enjoy the free breakfast

no pool

indoor pool was

the pool. exercise room

pool closed stated breakfast bar but nothing available

open pool

great continental breakfast choices.

the breakfast was ok

clean. the pool was great!

happened to be a lot of people in the pool while we were there, and it wasn't as clean as i would have liked- but it was understandable

1 night for a local concert, but would love to come back for a weekend to take advantage of the pool & everything else the hotel had to offer

neighbourhood ambient music all around the hotel nice pool

the pool area is great and the rooms are very big

good location, good breakfast, very clean, good staff

breakfast opens too late needs to be 6 am

gym was water damaged

the lights, all the outlets and wifi

breakfast was excellent

location walking distance to everything comfortable beds, super clean wood floor, nice pool, and bbqs friendly staff, good

warm welcome by staff at front desk and great outdoor pool

the pool wasn't very clean.

there are music speaker around the pool that play until pool closing

the hotel was clean, as was the pool

they had a pool party both saturday and sunday that was a lot of fun

the pool was only open to those under 21 during certain off-peak hours.

great location n pool great staff. made us feel very welcomed. would def stay again

i wanted to relax and read by the pool but there was a big party with a dj going on

my wife was upset but unfortunately i think just because the way i was dressed coming from the pool that gentleman didn't think i could afford

the waterproof rooftop pool and bar was a vibe every night with dj

were a bit disappointed that both the downstairs bowling alley and the rooftop infinity pool were only available to guests 21 yrs and older

the pool areas (both the roof too and 4th floor locations) were so inviting

the rooftop infinity pool is everything

clubs & rooftop pool/bar get a bit overcrowded at night

amenities included gym access (it s across the street), pool, refrigerator in room, and the most friendliest of staff (+)rooftop pool with bar is amazing (+) the pool area was amazing (+)the decor is gorgeous in all parts of the hotel and the rooftop pool sold me. (+)clean room, great pool, good food and drink. (+)beautiful hotel, absolutely loved the rooftop pool (+)rooftop bar and pool was amazing (-)only downside is that the pool closed at 7:30 at night (+)upstairs infinity pool was amazing (-)that the pool closed at 8 (+) stunning roof top pool with amazing sunset

location is a perfect location to walkable restaurant and bars and top of that has a restaurant and rooftop bar inside the hotel

rooftop pool with bar is amazing

the shuttle was a bonus and we found the hotel well placed for getting around the city if not by the

love the shuttle service

we loved the pool area and the free shuttle to the dallas aquarium

we used the pool n had breakfast

wish the 24 hours market was stocked and pool was not operational

pool with grilling area

wish the pool was open 24/7

breakfast buffet was excellent, the suite was great and large and overlooked the pool which was heated with towels provided

since the pool area was a tad small it became messy quickly and for longer periods of time due to the policy

screaming kids at pool & parents didn t care, even after being told it was disruptive.

the pool area had a great view of the city as well

it was hard for us to find the pool no signs until we finally walked through the whole thing

i was unaware the pool was closed! :( that was main reason i book this location was the pool

pool was closed despite the fact that adjacent pool was open

pool was closed with no warning before our trip

the pool was dirty.

other rooms like the music or cinema because that access code were changed and we could only play pool and skee ball which was fine, but there was a lot more to do that we didn't have access to

bathrooms , pool

our family really enjoyed the location of the hotel, the pool and the customer service.

nice stay, helpful guest services, clean room and pool.

swimming pool

good rate for the stay. good room, nice pool. staff was good as well

kitchen with full size fridge, microwave, sink, and coffee maker

loved the bar downstairs with a happy hour

did not expect the kitchenware will be provided at the hotel but they did

the fully stocked kitchen was nice

i liked the breakfast and the gym they had because no one would go in it.

everything was very clean and breakfast was very good.

the pool was under maintenance so my kids were not able to swim

the bed, the gym, the breakfast, the laundry facility

gym was great & handy to have laundry facilities

many people in the pool area that weren’t watching their kids

pool, room was amazing

pool wasn t opened

we also were sad that the pool/roof was closed when we attempted to see it

the restaurant options could have been better, the pool bar could have offered a little more-

room service, fitness room, pool, extra supplies in the room, but it s the time we re in

convenient to where we were going. looked nice 1 to 2 days of the week. pool looked nice

from front desk being rude to roach infested building pool has never been cleaned probably in the last 10 years

location was perfect. pool was clean.

i like about the property was the fact that he has a swimming pool then is next to a major highway and on top of it it has a standup shower one of my

it was close to the shop that fixed my car. the pool was very clean.

down market in the room service menu

we had room service for breakfast and it was fabulous.

guest but being in a 5 star hotel requieres special requests from thier guest a milkshake on room service is nothing that hard to comply sadly they don't have milkshakes for bb meal or

they do not have a laundry service, but got housekeeping to wash clothes for us (enough for 3 days)

from valet, to room service, to in-room dining, to housekeeping you will be hard pressed to find anything negative

the location and the pool

the pool

pool area the windows was drity and mood was around it it need to be cleaned more around the

enjoyed being able to see the giant eye, and down to the pool from our room.

position in the center of french square comfortable beds beautiful backyard with clean swimming pool and cute

it had a pool but it needed to be cleaned.

pool was closed

pool looked good but the concrete around it needed cleaning

clean pool, clean room, comfy bed, clean bed ud83dudecc, didn’t see not one bug

the pool area, in particular, could use some attention

top class equipment in fitness center and lovely rooftop pool

pool was so crowded we did not get the opportunity to swim, it was very beautiful and the day was

pool was wonderful

the rooftop pool and bar is amazing, so nice to relax during both day and night

swimming pool was amazing and the bed so soft

the gym was well equipped

food was incredible and the setting for vincents bar was beautiful

the restaurant, montage was excellent and the bar was great

the swimming pool

pool and spacious room

wish pool was open and breakfast served but i understand it's due to covid.

everything from the cleanliness & the pool.

easy check in and out, good pool, clean and spacious rooms

were friendly and helpful throughout the stay, from the doormen, to check in at reception, to pool bar service and restaurant staff, everyone was lovely

the breakfast was amazing and the pool alongside the bar that was really nice

stylish rooms and bar, nice pool area, big rooms with nice interior. excellent staff.

to dart but best to arrive in daylight from airport close to many attractions lovely pool very nice restaurant on 9th

the outdoor pool and gym area are great

pool was small.

we went out for dinner then came back to hotel bar and spent most of the night at pool side drinking beer

stay was a little pricey but i paid it to be able to get in the pool but it was dirty and wasn’t not heated

even has a pool table

comfortable and clean all the facilities were clean, the staff was very helpful and friendly, the pool is amazing

the spacious room and view. also enjoyed the indoor pool.

self parking was costly but liked that car was safe and close, loved fitness center and swimming pool on 32nd floor, view from 24th floor room was

i wished it had an outdoor pool

pool closed early for

remember seeing that pool was indoors so we didnt get to use it since i didnt bring attire, one staff was a bit rude

fell in love with the the outdoor pool and hot tub

great location close to good shops and restaurants! pool area was nice.

though we wished it was heated). staff was very helpful

the pool, while lovely, is usually in the shade and not in an ideal location for sun bathing

i wasn t able to use the pool on my last day after 12pm check out even tho i wasn t leaving until 4pm

pool doesn't open until may and all of the ice machines aren't working

pool and hot tub was out of service would have been nice to go for a dip after a long days drive

not have ice the pool spot a bit inconvenient 2 guy walked out of there went across the street i don't think they

eventhough advertised online, the pool and gym were not available for use

could have been cleaner, the floor in the room specifically, the hot tub outside and pool were not working and that was a bummer, especially the hot tub

plenty of restaurants /bars and the pool was so much fun

pool on 4th floor over looking city,,,, stafffwas very nice

i love the pool on the 4th floor, its amazing

a huge lounge area, elegant glass walls, and breathtaking views of the dallas cbd skyline and the pool

the pool and hot tub area are beautiful

the ac and the pool

the pool had breathtaking skyline views and the rooms also had great views

can't complain with a lounge nearby, an awesome pool

really enjoyed resting around the pool and the staff was great

gorgeous rooftop gardens and pool . great location

indoor pool and lots of amenities

the pool was not heated at all

from front desk to the heated pool

this hotel is not lavish, it's very comfortable, on sight restaurant, daily happy hour, heated pool

pool was great and loved all the seating and access to outdoor patio

the view and the pool

amazing rooftop pool. very clean and comfortable beds.

pool wasn't open for who knows what reason

no, hotel was what we expected it to be. pictures of the pool are outdated.

location and pool on 9th story roof was awesome.

plus we love the decor, and also the pool

had a swimming pool

the staff is friendly, and it has a nice outdoor pool

that the pool is right next to valet area so it s a great place to sit and wait for friends to arrive

we had 2 teenagers with us and so spent time in the pool which had floating flamingos

every way from the valet and bellman at the front door to the checkin/checkout, maid service and room service

room service was great as well

the pools, the places to eat, the rooms are great

i went to the pool with my kids

they have a remarkable pool complex, but we did not use

two pools a soa, rooms are exceptional. don’t question it. it’s perfect.

the location also includes several restaurants, pools, and shopping within walking distance