the interior and all of its details, clean rooms, perfect outdoors and pool

lovely pool and grounds

staff attention, breakfast quality, qty and variety

we also enjoyed our dinner and breakfast there - many tasty traditional dishes, perfectly cooked

from the moment sr jesus met us with umbrellas in the rain until a delicious, unique breakfast on the back patio the next morning we felt like royalty

the pool is a breath taken

the pool is amazing

beautiful garden and fun pool.

the pool was what i like the most and the property is beautiful.

old hacienda has been carefully modernised with attractive modern touches, including a stunning pool

the rooms were comfortable, the pool was lovely and the setting was beautiful

the pool

price, nice staff, breakfast included, pool

breakfast was great..staff were great...awesome overall experience.

decent breakfast nice staff

sorry didn't have breakfast

tasty breakfast, kind staff, clean room

fitness super

nothing really,unfortunate that restrictions for health reasons so pool not open .

lots of options for breakfast buffet, pool and grounds looked nice

good food, comfortable bed, good location, good staff, free parking, and a pool and

everything ! love the place pool service cost location

nice pool area

valeting parking the professional and friendly and helpful stuff ud83dudc4f the rooftop pool and bar the perfect breakfast (not the cheapest but the best

pleasant staff at the front desk and at the bar on the rooftop

great breakfast and a good little gym

we actually stayed here to have a couple days at the pool with bar service and this holtel does not provide this

the rooftop pool and bar is great in good weather

refreshing pool with good size for relax

we particularly enjoyed the pools (both the swimming pool and the pool table) and the calm environment far from the hustle and

stylish and comfortably big mexican hacienda, with a nice swimming pool and very charming garden

a must come back in summer to use the pool

swimming pool available

there are lotus ponds a 60 meter lap pool private pool in your suite it s stunning

everything is just amazing! the pool os to die for!

other facilities like swimming pool and gym are also very good

the atmosphere is beautiful and relaxing, outdoor pool is absolutely gorgeous

the food was excellent the pool was very relaxing and the spa was the best experience

needs some maintenance in the pool(cleaning)

the home had several nice lounge areas and i loved the game room that had a nice pool table and great movie selection

the courtyard with pool and a greenery is just made for relaxing and enjoying outdoors

the pool was not clean

superb coffee the pool was perfect

beautiful pool with a fantastic view on the roof garden

great gym and pool area

the rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely

room, the pool, and the view.

doing renovations and the pool was closed

the meals, the gym, and the pool

pool was always full of tree leaves

we really liked the pool.

nice warm pool

starbucks next to hotel. swimming pool and lounge chairs.

the pool.

pool, very clean & friendly staff

big and clean rooms, nice beds, clean swimming pool, friendly staff.

pool looked good

the pool

very helpful stuff, really large room, excellent service, enjoyed the pool of the hotel, great location: grocery and restaurants right next the hotel, bus to the beach

about 20 rooms, intimate, walk out to pool patio from slider in room

pool opens very late and closes early, making it useless unless one hangs out in the hotel at

pool was yucky

location away from the city centre, and many cheap restaurants around, nice pool, very clean

gym was being reconstructed, pool was dirty

the pool is not heated, the water is quite cold.

the pool area and gym were a nice feature

very dirty pool and there was never water in the fitness center.

the swimming pool was great!

the location and the pool was nice.

pool closed and the patio chairs were removed, so it left no place to lounge at the hotel except

have a nice looking swimming pool but this is currently closed “for covid”

the staff. the amenities - gym, pool, wifi.

clean, good location, nice staff, i loved the gym and swimming pool

beds were very comfortable - room was nicely decorated - friendly staff - swimming pool - good

guys, you should clean the swimming pool, seriously !

pool was small and unattractively landscaped

wish they had a bigger pool area.

very good breakfast

very strange breakfast deal

the choice and quality of breakfast is second to none

the breakfast which was included was delicious

the breakfast is delicious and the breakfast room is beautiful

nice bar and restaurant, warm and professional staff

nice sitting areas near pool

i didn’t take it, because nobody tell me, about the breakfast or coffee

pool was out of service which would have been nice to know in advance as i would have booked

the pool bar was closed during our stay

the rooftop pool area is nice though

continued to fly into pool glass enclosure and die

good hotel, the only down side is the bar by the pool is not open

the little pool has some steps, but no handrail

the small sitting pool on the roof was cool and just what you need after a hot walk into town

pool/jacuzzi area needs good maintenance

as mentioned before, the soaking pool safety issues could be improved

it did not have a swimming pool.

guests can enjoy a small pool, a gym, and parking if renting a car

lovely little pool

the pool was great!

we really enjoyed morning breakfast and swimming in the pool

you can enjoy a swim if you like as there is a pool in the premises, there is a gym if you like

plenty of hot water. we did not have breakfast.

there was not breakfast

it was ok for a 2 day stay. parking spot

very polite staff, parking area seemed secure.

rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water

good location, near paseo montejo ample parking lot friendly staff

swimming pool is excellent

the staff are very friendly and gave me an excellent king room in front of the swimming pool area, which is a quite area

clean, big rooms. nice clean pool, restaurant facilities and english speaking / polite staff.

nothing except price was high but we had a really nice room by the pool.

bed very comfortable pillows excellent.the pool is so nice and sheltered.

check in and out was very easy. loved the beautiful pool.

clean, great rooms and pool, fitnessroom is great

hotel is clean with nice pool and gym. location in the center of merida, very convenient.

they have a great pool area, tennis court and hot tub area

pool was great

rooms was perfect, breakfast. pool

pool area was wonderful and our room was spacious

conditioner was noisy, pool seemed not too clean 1,000

in the superior double rooms overlooking the pool- hot shower with great water pressure, good wifi, king bed was firm but fine,

modern and clean with a lovely pool . the family that ran it were very friendly and helpful

loved the rooftop pool

the rooftop pool was wonderful after a hard day of touring

the pools was not working.

location was very good, also the rooftop access to the pool was very nice!

does not take you all the way to rooftop where pool is

pool was located on the third floor and poolside menu was more expensive than the restaurant (same (-)hotel pool caters too many groups and activitys that are not hotel guest. (-)reducing the pool for activities space was not a good idea!!! (+)looks impressive and i like the facilities inc gym, pool and tennis courts (-)the pool are looks too simple. (+) the pool was emptied one day during my stay but the next day it was fully operational (*) very good breakfast, outdoor pool and an oxxo in front of the hotel if you want to fill the minibar by your own (+) gym and pool facilities are great for business travelers (-) have the staff at the pool come around to ask if we want drinks instead of them just sitting behind the bar waiting for (+)pool, rooms, comfy beds, flat tv pretty good size. coffee cart in the lobby, pastries.

location, parking, friendlyness of staff

room, nice big western hotel with decent gym.

valet parking was great

we enjoyed the room, the gym and the pool. those extra facilities are a nice perks we enjoyed.

the lady that received us was absolutely wonderful and cooked really good breakfast

breakfast was a very delicious way to start the day

the included breakfast was too little and the price is a little high

location, staff were superb, delicious breakfast and nice decor

great homemaid breakfast, we recommand this hotel at all

pool was super cold

beautiful room with high ceilings and good linens. fun roof-deck with splash pool and good food.

the pool was a little bit small too

there was a constant noise from machines (air filtration or the pool) at night, you may call it white noise but need to get used to it

noisy in the room, both from outside the hotel (street noise) and from the pump in the pool, which runs all night

the pool refreshing

breakfast perfect and the small pool area was very cosy

location, pool, english tv, food, friendliness

place is really nice and comfortable with a small but confortable pool and separate children pool

pool and outdoor are with trees are beautiful

pool is tiny but enough for a dip in

kids really enjoyed the swimming pool

the pool area is small. it was so hot that the building a/c was not cooling the lobby.

swimming pool area was a bit of a disappointment

beautiful lobby , bar , restaurant choice pool hallways

they even have a pool

the new buildings, pool, reception and dining area are beautifully built

great facilities, breakfast, wifi via starlink and a lovely pool

pool

the pool is refreshing and the breakfast is tasty

they even do a laundry service with 24 hour turn around for a very reasonable price

i had some dirty laundry with me and i asked if there are options available to wash it

the laundry and tour services are amazing

the owner and staff are wonderful and they even did our laundry for a very good price

i loved the rooftop pool, a great place to see a sunset

gorgeous roof top pool

pool size

top pool mega

impeccable spacious room, great roof pool (the lady at the bar was so attentive, sorry forgot her name, great personality) front desk

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+)hotel is wheelchair accessible, including swimming pool at the higher floors (there is special chair) (+)renovated, the rooms were really confortable, the breakfast excelent and the roof top with the pool gorgeous (+)love this pool and view of the city (+)to downtown - around 15-20mins walk excellent parking underground great gym facility and rooftop pool/ (+)yucatan, i had no problems whatsoever and my stay was very pleaseant, good brekfast and swimming pool (+)except the pool areas don t open up early so that customers can see the sun raise in morning (-)the pool don t open up early so that customers could go up to see the sun raise in morning (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) amazing rooftop pool and asian cuisine

parking very practical as you can access the room directly with the elevator from the parking

the rooftop bar (and swimming pool) is great (+) love the pool & bar and gym (+) very clean, the food and bar are phenomenal (+) the staff so helpful, the room spacious and comfortable, best bed ever slept in, rooftop bar and pool fantastic (+) alfredo was super friendly and makes a delicious margarita at the rooftop bar - one of the best we ve ever had (+)great location, good bar and restaurant. (+)staff was great bar and restaurant were great (+) amazing pool and a rooftop bar (on the pricier side) gym was pretty good too

beautiful hotel with friendly staff and perfect location and free parking

out 15 usd per person), was totally worth it

great location. awesome pool.

pool should be heated

the rooftop with a terrace that looks pretty nice was not working, no swimming pool, they were fixing it i think

great hotel. good location, the rooftop pool is fun.

the pool... we need little shadow pleeease specially with merida weather

nice pool, great breakfast place attached

pool is useless and the girl on the counter is a bit money oriented.

no seats by the pool, and it’s sort of more of a large tub

pool was gorgeous, our room was comfortable and clean, the restaurant has great food and the staff

breakfast was excellent and the facility is simple but charming. loved the rooftop pool

d hot) day i could ve used that swimming pool also, no breakfast buffet

pool area was exceptional. staff were lovely and attentive. breakfast was lovely

after a very tiring

to say is that we didn't have kitchen soap but we used the one from the bathroom, and the little pool wasn't so clean but that was all fine for us as the patio seemed to be under some

if you are going for à pool i would not recommend this property

quiet and shady property with a small pool, kitchen, and good neighbors.

new and super clean apartment, with all the accessories needed in the kitchen and the bathroom, new ceiling fans, ac, good mosquito nets, and a very strong wifi

far from bus station and the center of town. no staff on site. a few bugs in the kitchen.

loved the place and the pool

this place is the best to stay, they have a pool, and an amazing balcony/rooftop, and its located right sobre paseó de montejo

minor thing, if you chose this hotel for the swimming pool don't

the swimming pool is very small

the pool is small, i didn't try to attempt to use it.

we didn't use the pool, but it looked perfect for a refreshing dip in the water

pool was cold - so we didnt use it. no windows in the actual room.

location, beautiful design, rooftop bar, delicious breakfast, nice swimming pool, friendly staff, spacious room, outdoor bathtub, coffee maker in the room

the pool area deck is made of worn down wood that is warped, the pool is unheated (which is typical for

street vendors disturbing breakfast, few sun loungers by the pool, closed spa.

i had a suite overlooking the pool, except maybe that was 20 years ago

the cute little pool was nice

it was probably the off season but the pool wasn t maintained

the pool could be slightly heated

the swimming pool is really small and the fitness room was under renovation.

pool needed more maintenance, a little small

photos of the pool were very deceiving

the pool and gym are quite small so you have to pick your moment

liked the location, the staff, our room, the pool

nice pool and patio

facilities are very good, pool is nice, staff is very friendly and welcoming

friendly and attentive, rooms got cleaned immaculately in the blink of an eye, wonderful pool, beautiful rooms, can not recommend higher - the only reason i want to keep it to myself is so

- such a beautiful boutique hotel with very cool decor, spacious rooms and a stunning garden/pool area surrounded by foliage

the outdoor area is also nice to refresh in a pool in the afternoon

the pool and gardens were very relaxing and quiet

a little far from centro. too much music playing all day from near pool.

we had a nice pool view, the staff was extremely helpful

it has a private parking space and a patio with a cold swimming pool

beautiful pool

i wish the pool would have been heated!

the pool and garden area is serene and pretty

nice, fresh fruit, there's a small pool; staff were good

so i enjoyed my little space right by the pool

outside; in our initial room, there was a loud buzzing noise; wifi was limited to the breakfast/pool areas

the pool is nice, but rigth next to the breakfast area

pool is very small

pool was a wonderful addition and i haven t even discussed service - brilliant, attentive and

chairs would be nice by the pool and if they brought refreshments

the room was in the most fantastic colonial style, breakfast at the pool side was a great start of the day, and the entire intimate patio offered various areas to

beautiful hotel. stunning pool.

we loved having a bit of time around the pool to read in the late afternoon

we loved the pool at the top of the hotel

super dirty pool making it unusable

pool is great there were a few things in room that needed attention but the hotel is good value for

poor pool area including unfinished stairway and shaby surrounding area

the pool area had very little room for lounging

breakfast has very limited options. pool needs cleaning.

wonderful. great fun for the kids. lovely place. very comfortable suites.

coffee, homemade breakfast, super clean and secure property, cold a/c, walking distance to city center and paseo de

especially warming staff, nice design and beautiful breakfast, among other things there were very delicious homemade bread and jam

i am vegan and they prepared a special breakfast for me that was outstanding

the outside garden is huge and the swimming pool is very good

the only thing i can think of is that i couldn t find any pool towels by the pool.

the staff at the pool was fun and professional

very clean. friendly staff. nice pool. have stayed multiple times. best place in merida.

small piece of feedback is the pool only gets limited sun during the day and there are only 4 loungers

also, sunita owns another hotel a minute away down the street that has a bigger pool and the guests from treehouse can use that as well

the pool area is not for swimming but very lovely landscaping, in case you are looking for a swimming

the pool is okay for swimming but not great but as per above there are other options

design , pool,

rooms, vip service, relaxing common areas with a pool

i liked everything, maybe a pool service.

nowhere to hang wet swimsuits, no bathrobes for going to the pool

it was a beautiful property. perfect amenities. gym, restaurant, bar, pool and a gift shop.

the pool on the roof was very nice for cooling down as we were there during a very hot week

park - the room was enormous - it felt like a 5 star hotel but for an incredible value - gym and pool were lovely - food in the restaurant was the best we had across

they even have a pool, parking, and most importantly, i felt safe there

great staff. safe area. nice pool. relaxing. highly recommend!

staff so friendly and helpful. good tv and beds comfy. centrally located. nice pool.

location, parking and swimming pool.

nice clean pool and patio area

limited breakfast options if this is included in your price, unless you want to pay more

they made us a fruit breakfast to take out at 5

breakfast could have been better. too cold in communal areas - air con way too strong.

the hotel offered a good breakfast with a few pages menu, however, although we had the breakfast included in our booking, we

breakfast, it is not enough, so you have to order additional items.

nothing

pool could have been cleaner and there were renovation works we weren t told about

rooftop pool was clean and nice, really enjoyed it early in the morning and at night

the room and the rooftop pool, there s no bar, restaurant, no breakfast - just a few in house amenities

the rooftop pool was beautiful and a perfect, relaxing escape

staff was very pleasant and accommodating to my bad spanish, the pool was very nice

the pool is a little small.

no good and silent place to relax area around pool rather noisy

the staff was amazing, the pool was cozy and great location.

pool and wifi both excellent

the pool on the rooftop was a nice added touch

location facility , pool , garage , bed , staff , bathroom , air con works great.

location was great. rooftop pool as well. room was big and modern.

pool could be cleaned a bit more

the pool required cleaning, and the rooms were somewhat austere. a few more amenities would help

happily, they changed us to an interior room facing the pool, which was perfect

the pool was a welcome respite from the heat

the indirect lights, the outside pool and all the decor and comfort were exactly what we needed to relax and enjoy

in the corner room no 5 and we could hear when people walked by or talked in the patio/by the pool

loved the high ceiling rooms, the decor in all the rooms, the paddle pool, the breakfasts, the crockery, the location and the service

only two chairs at swimming pool which limited how many could use it

pool looked like it hadnt been used in years and was not inviting at all

beautiful courtyard, good location, comfortable bed, spacious bathroom, and a tranquil swimming pool - all perfect

nicely decorated with a beautiful garden, swimming pool, and a delicious breakfast

decoration, the murals, the pool

our room was upstairs so we had a jacuzzi, i understand other rooms have a private pool

all, the main reason i reserved the master suite is because of the large bath tub and the plunge pool

if i had to mention something it was the pool service could have been quicker

will try those next time we come back)

sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good

the pool is small but was perfect for me

pool was too far off site. downstairsrooms no windows and rather noisy.

no pool but you can use the one down the street at nomads

pool with another property and it was a 5 minute walk but the hotel is small so there’s no room

we had access to a pool at a nearby hostel which was great

spotless, comfy, great air con and pool

garden/pool area, staff were so friendly and helpful

was perfect for our stay here, comfortable room, nice pool area, friendly personnel and delicious breakfast

amazing courtyard with greenery and little pool and hacienda style breakfast area were my favorite

nice little pool, good breakfast, great location.

it doesn’t has pool

would be great if the bar/restaurant area near the pool is finished

beautiful pool and lovely breakfast.

the free access to piedra de agua boutique hotel's pool is terrific especially during a heatwave and the extra 15% off for everything including

could do with a swimming pool

the rooms (and reception area) were cool without being cold, plus the pool was a nice place to relax after being out in the sun

the pool area was a relaxing place after a day of sightseeing

the hotel itself is beautiful—an elegant colonial building with a peaceful pool area that feels like a private retreat

the pool area was a beautiful spot to relax in the afternoons and the cool water was a welcome refuge

room was great as was the pool area, the staff was fantastic

the walls are a bit thin. you can hear people outside the pool area

woke up many nights to watch the stars by the pool

pool area is a haven somewhere to escape at the end of a busy day in beautiful merida with a

lovely attentive staff. a sanctuary in the city, pool area is heavenly.

the pool is nice and calm and offers some relax and escape from the hot weather

beautiful pool area and attentive staff

it’s a small hotel so we often had the pool to ourselves

the staff was super kind and the food and drinks on the pool area fantastic

there’s a beautiful terrace restaurant/bar overlooking the pool and we found it completely relaxing

lovely pool, charming public spaces, good service and good food

nice pool area

we didn't use the pool but it looked nice and clean

the pool was great as merida was very hot

the very cold swimming pool

the breakfast was great, the swimming pool very nice, and the location is perfect - close to everything and walkable

the pool was out of commission the last day and there were a lot of kids running around playing

outdoor common area with pool was well used by us

the housekeeping and breakfast staff and the pool.

was bit deteriorated, the kids play room was bit old, broken chair. but the pool are was good.

the pool was lovely and the entire facility was clean and well-kept

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

lovely inner courtyard and pool

hotel was clean and comfortable with a nice pool and common areas

grand hotel and so clean. location was good. love the pool here.

old colonial style building, with two lovely tree-filled patios and a pool

is a beautiful colonial building with a courtyard pool and loads of lush plants and trees around

small but pleasant swimming pool, big enough for 5-6 strokes

property with a pool

free parking for guests and cute pool

lovely to cool down in the pool

the pool was big and nice

spacious rooms, nice sitting areas with pool

the hotel is new, smells nice, pool is huge and refreshing, enough seating for weeks, free coffee any time of the day in the lobby

the pool was always clean and nice shade cover over top

lovely pool