new hotel,beautifully done. large breakfast area with the most selections i have ever seen!!

very clean!! newer hotel. breakfast was really good as well. highly recommend this place

beds comfortable, room very clean. staff was very friendly. breakfast was great ud83dudc4d

easy access off the interstate. bed was comfortable. roomy shower. good choice for breakfast.

breakfast was good with several choices

the pool was not open and no hair dryer

beware that the pool isn't open and from what i was told won't be opened foe the season

nice pool and price

pool was closed but said online before we arrived that it was open

laying by the pool is the only thing i can think of

great staff! nice room - my granddaughter enjoyed her time in the pool.

location & pool. the breakfast was good.

pool could have been cleaner

pool indoor is seasonal. the pool appeared to be open but it was ice cold.

clean rooms, great breakfast

breakfast was key as well as ease off the highway

fun stop with kids. pool was great!

we wanted a king size bed and we got two! great for us with little kids.

pool was heated which was nice for the kids

everything! staff, room, breakfast, hospitality, co.fort! absolutely the best!!!

the pool wasn't open

advertised with pool - per staff pool has not been operational for a couple years.

the staff the pool and very clean except floor

swimming pool was filled in and straw on top

say it has pool,but pool is not open and shows no signs of ever being open

the pool and we could take our big dog with us

nice, warm pool.

pool was closed on saturday

the pool was awesome for my little one. it is very convenient to restaurants and stores.

the room was a little small and so was the pool.

breakfast was very limited but the coffee was so good

room was very clean, the breakfast was great and included waffles, it was a very quiet and friendly atmosphere

breakfast, but it was covid related

hot breakfast was a treat

the staff, the rooms, the water pressure, the breakfast, the cleanliness, the comfy bed, the pool, and the view

loved the pool. the room was very clean and beds were super comfortable.

family was in the pool same time i was the parents when out side leave the 4 kids who run throw towels in the pool

hot tub and pool was very nice

have no complaints i’ve stayed here more than 5x the hot tub is my favorite but this time the pool was warm as well everything is inside the breakfast is good as well

linens nice, staff very nice, pool and jacuzzi nice, breakfast good enough

pool was little cold..

not sure if there is a pool because didn't check

pool was good

clean rooms, clean pool, breakfast was good.

the pool is heated which is great but the room the pool is in is close to the same temp as outside

wish the pool was filled & bacon was replenished when gone. liked everything else.

clean, great staff, hot breakfast, & clean pool

parking lot pool, could use landscaping to shield from parked cars

everything. it was clean. the room was spacious and comfortable. enjoyed the very clean pool.

the pool

awesome hot or cold breakfast items

there is laundry facilities available for guest, the breakfast that is included with your stay is above

you rarely seen the staff it looks like manager laundry person and maintenence person

breakfast;friendly staff

the lady at the front desk was very. nice. also gave us a late check out

the bathtub did not hold the water in the tub and the pool was outdoors and not indoors.

swimming pool for grandchildren. clean.

no in door pool or spa

pool still open

pool and building is dated, it definitely wasn't worth the -- a night rate

our room had a back door that led to the pool

great hot breakfast. saltwater pool. beautiful view. llamas to watch.

pool kind of tucked away, but still nice

the pool wasn’t open yet. beds were very comfortable

nice outdoor pool

the pool was clean

the pool was the only thing likeable is the pool

the air conditioner was nice and cool and the pool was so refreshing.

the pool

everything but the pool

was friendly, pool was great, rooms were amazing

it's was so nice n quiet clean. the pool was amazing..

pool was so nice the lights at night were nice and bright and it wasn't difficult to see at all

clean, good food, nice pool

the pool had been open later for adults only so we could relax and play in the water late at night

wish we could have stayed longer to use the work-out room and pool

nice small swimming area indoors, gym area with a peleton and weights, pool table in lobby along with some flat screen tvs, there are some awesome little reading nooks in

the lobby was very inviting and honestly we spent majority of our time enjoying the pool table and games the facility provided

people that's where their when i checked in where great so kind so helpful rooms where great pool inside was great loved it should of stayed another night beds where so soft and comfortable

the pool was cold and they could of had music playing every think else was great

pool and pool area was very well kept

especially since we didn’t have a chance to use the heated indoor saltwater pool

the pool had a strong chemical smell and several family members complained of itchy skin after using it

the key card was very difficult to use on the swimming pool doors

the pool was ok, but the spa/whirlpool area was a joke. not hot enough and jets were lame.

reception was very kind. the rooms were clean! the rooms were big. the pool was open.

also, my daughter wanted to swim in the pool, but i couldn't let her because it didn't look very clean

beds were comfortable and it has an indoor pool

chlorine content in the pool was a little high i could smell it when i walked in but otherwise very

the kids loved the pool

pool was to small but it was clean

the pool was cold.

i enjoyed the pool too, and had it to myself, which was very nice

pool was not heated

the pool area was clean and well maintained

pool needed to stay open longer

the pool wasn't open

enjoyed the pool area

booked it because of the pool and the pool cleaning company came and put chemicals in it at 3pm in the afternoon and we

location was convenient, the pool looked great but the weather did not cooperate

the last thing that i didn't like was the fact that the wifi kept dropping every 20-30 mins

the wifi went out and i called the front desk 14 times and no one would answer me.

everything the front desk and room service restaurant

clicked to have breakfast included to find out it wasn t, had room service paid 80$ and food was not good at all

clean room & wifi

very clean, mattresses comfortable, staff is so friendly, and the breakfast was amazing

the supervisor handled the situation promptly and professionally; the hotel was very clean; breakfast had lots of variety

the breakfast could use a lil more to offer. pool did not open even after the rain had passed.

friendly staff. very clean. nice breakfast.

breakfast was fantastic, king size bed was a welcome treat

friendly clean the pool breakfast

pool tiles falling off and the pool needed to be cleaned

up nice especially for price and very clean pool and kid friendly as well as near many restaurants and not to far from many different areas and

staff was friendly, beds were comfortable, breakfast was great, and the pool was fabulous!

pool is little chilly

kids loved pool after all day in car

the pool was a nice temperature.

staff was attempting to clean and refill pool at the time we wanted to swim

the pool water was very clean.

we also appreciated the pool staying open until 10:00 allowing us the opportunity to wind down after driving for 9 hours

pool area needs improvement. but that's the only thing i noticed.

staff was friendly, room was excellent, pool area was very clean. the food was also excellent.

no biggie but i enjoy a hot tub and this hotel only has a swimming pool

open bar ud83cudf78, restaurant, gym, pool, clean room and friendly staff.

cleanliness, pool, close to market square

pool, clean & big hotels rooms, friendly stuff, free breakfast was delicious, and location was key

happy hour at bar upstairs and pool is great

views, rooftop bar & pool

food and pool

honestly, i think the pool should keep the time slots after covid, it is a smaller pool and i couldn’t imagine going up

comfortable bed, clean linens, well equipped gym, and good breakfast.

good breakfast

we knew the breakfast would be a frozen jimmy dean breakfast sandwich due to the pandemic, but we didn't expect

comfortable bed, clean linens, well equipped gym, and good breakfast.

the beds were comfortable, and the kitchen facilities, although we didn’t use them, were very well set up

seasonal pool

the pool was clean and quiet

pool was only 3 feet, no hot tub, king bed was old and uncomfortable, room could be updated - more

pool was very shaded because it's on the 3rd floor and the building blocks the sun

pool was closed for the season.

breakfast was freshly prepared each morning, and the dining area was promptly cleaned after each

great breakfast, nice rooms

breakfast and gym

very clean and up to date. beds were very comfortable. breakfast was wonderful!

didn’t like the lady who was cooking breakfast, she was so rude about me and my friend making a waffle

the room bog and nice has pool

pool closes at 10pm. could stay open till at least 11pm

love the pool

didn't feel like asking but shouldn't had to to find the pool.

go swimming but atleast they have a pool and i had the option instead of wanting to swim and not having that option

the stay my card kept messing up for room and they were patient with me and kept resetting it pool was awsome my grand son was it it every chance he could swim

comfy bed/ tasty breakfast/ clean pool/ close to room parking/ very nice young man on front desk/ fast

the pool looked inviting although we did not use it

this place was amazing, from the staff to the breakfast to the pool, i could go on and on

wish there was indoor pool

clean, indoor pool, automatic window shades, breakfast

the pool was nice, the staff was incredible. the place was very clean.

pool is small but very nice

it would be even better with a bigger pool & hot tub.

pool is small for the kids but no one else was in it!

enjoyed the fitness center

breakfast was great, and the location was great as well

breakfast variety

the kids loved the pool and the free breakfast!

full hot breakfast. 1st one all week.

disappointed that the fire pit outside couldn t be turned on after 8pm and that the swimming pool was inside and very small

indoor pool

the pool was freezing

staff were friendly. pool was cold but operational. food was decent. parking was easy.

wish there was a hot tub by the pool

the pool is beautiful and so is the outside

front desk personnel were great . the pool was very nice and pretty big. we had a great stay.

super clean and comfortable. wonderful pool andamazing staff

professional, facility pool and gym excellent, room clean and comfortable, easy access to internet, and easy access to

also the pool was a bit cold for being an indoor heated pool

pool could be bigger and warmer... so needs a hot tub

i didn't use the pool, but it looked clean

our room smelt like cigarette smoke masked in perfume. pool was tiny.

the pool was a little gross

door keys would not open the pool

absolutely loved the pool

loved the indoor/outdoor heated pool

free breakfast was awesome. heated indoor pool.

was nice to sit with our family by the pool for the evening and visit

my kids and i loved the indoor/outdoor pool! friendly staff, lovely hotel.

clean rooms, very nice staff , very good breakfast included. plus they had a pool

pool looked great but we arrived late and went to sleep with early u tenn visit the next

no outdoor pool may be a drawback during the summer months??????

the pool was so small and there was no hot tub

nice large room, indoor pool and great variety at breakfast

kids loved the pool

pool and no complimentary breakfast.

the pool looked small and not very attractive

didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when i booked

the pool was way too small n that is why got that particular hotel

the pool was freezing! only one jet was on/working. (ergo, nothing too terrible!!)

was good, indoor pool was amazing, beds were comfortable, staff was friendly and facilities were clean

indoor pool for the girls to play in

the facility was super clean! pool was indoor and relaxing. would definitely stay here again.

the hotel was clean and the pool enjoyable

was beautiful, great layout, (flooring in lobby getting worn) pool was clean, rooms were clean, great water pressure, beds were comfortable, breakfast was

swimming pool is closed. but not important.

the rooms were very nice and the pool was great. all of the staff was very nice and helpful.

pool was not open yet, even though it appeared to be ready

pool was too small for the amount of guests the hotel can accommodate

nice swimming pool

friendly staff a very clean hotel large rooms very clean swimming pool open

pool area was wonderful with upscale furniture and pool accessories provided

clean pool

because of the constant rain there was no pool access but everything else was great

was a peculiar musty smell to the pool area and the pool and hot tub water was a peculiar color

room / bed / breakfast / pool

the room was very clean, pool and hot tub were

pool was a little small and cold.

everything, including the pool, was clean and appeared to be well-maintained

only negative i can say for real is that there is no swimming pool

outdoor pool was nice too

great location, nice pool and good value.

wish there was indoor pool available

would have enjoyed an indoor pool

had our two grandchildren with us and they were so excited to use the pool

was fine, pool was great, hot tub perfect and parking was close, safe and plenty available

like the pool

the staff was so friendly! very impressed. the hotel was clean. the pool was great!

pool was cold.

pool being open

pool was right in front.

pool was messed up ud83dude1e

small pool looked great but didn't

the pool! it was so nice being able to swim after a long drive!

no heated pool or fitness center or laundry facilities

pool was closed

lamp by the bed did not work, the bathroom floor had not been moped, pool was bad dirty and fridge did not work

it was a convenient location, close to gas and food, and my kids loved the pool and huge bathtub

the pool was closed.very disappointing.

no indoor pool or spa

pool is meh

the pool and the breakfast options.

had called the day previous, before booking the hotel, to make sure that the pool was open as we really wanted to swim

the pool could use a cleaning around the water line

pool and a/c which was a wall unit so the room was cool all over not just at the window

they have a nice little pool also and it's always clean and well maintained

the pool was good and the room was a good size

it was clean, simple, pool worked, has to go breakfast, close to restaurants and gas stations

pool was very clean we didn't swim but others did

pool was great first 6 days but then needed clean or shock

handle on whirlpool tub was broke, you don't get your deposit back even if your dogs don't make a mess and you

great location clean updated rooms close to pool area good tv selection friendly staff

pool is great as well as the staff

that it wasn't summer and could use the pool.

indoor pool

didn't get to enjoy the pool, due to us not being able to leave the dogs in the room alone or take them to sit by the pool

we loved the pool!

rooms were clean, pool, and great location .

the pool was was enjoyed by our children

great and clean pool

swim pool inside/outdoor together

provide free food(breakfast and dinner) and drinks (beverages of you choice), fitness center, pool and even a pantry shopping area

dinner, drinks and hot tub and pool were awesome perks

the hot tub was a pleasant surprise and pool was enjoyable

staff were very helpful. room was comfortable. did not use the whirlpool, or pool.

the pool

pool courtyard area perfect

pool jacuzzi and quietness of my room

clean, modernized, balcony overlooking the pool, comfortable

old noisy aircon, pool out of use

pool and hot tub wasn’t working.

we arrived about 9:30 pm and went to the pool

amazing breakfast . pool was very nice and perfect temperature .

the pool and hot tub were closed. it would have been nice to know in advance!

the pool was closed when we were there

pool was broken down and was not informed about it. kitchen worker wasn't very polite

pool was closed

breakfast was nice. outdoor pool was nice. free water bottles at the front desk!

wished that the pool was either indoors or a heat outside pool that was open year round

fitness room

com would have notified us of the $40 pet fee - we did not know until we arrived and checked in

spacious, clean and well stocked room. friendly staff and hot breakfast

fitness center was not adequate, only one machine

room was very nice, bed was comfortable breakfast was very good

the breakfast was really good and the pool and outdoor fire pit areas were great!

pool was nasty

there are grills and fire pits on the patio next to the pool and the entire property was clean

facilities were great. room, pool, location all good.

the lobby and pool area appeared clean

the breakfast was great and plentiful. the staff from the kitchen and the lobby were great ? ?

previously mentioned, the lobby area and where you get and then eat breakfast could use a renovation

i appreciate i had been upgraded to a room with a kitchenette, but there were no pots and pans nor cutlery even if i had been able to make use of it

the kitchen staff seemed to stay in the kitchen and was not that helpful.

gym not 24hrs

saw a pool too

we loved the 24 hour swimming pool

24/7 hours for the pool and fitness center were a pleasant surprise

main reason we chose this motel was that we had our grandchildren with us, who wanted a pool

liked that the pool was open 24 hours. quiet, comfortable.

breakfast selection and quality was excellent ud83dudc4c

limited breakfast due to covid 19 virus.

room functionality was great. love having dishes and a functional kitchen.

breakfast was good.

the included breakfast was varied, great and in a comfortable dining room with a fireplace, very cozy

microwave (which is odd for the chain), the indoor pool is nice but unheated, we weren't aware that we had to call housekeeping to have our trash

pool

swimming pool was really cold

we were able to socially-distance outside with friends & watch the kids in the pool at the same time

seems as if the hotel may have undergone a recent renovation, the pool and shower were very nice

the pool was broken and being maintenanced when we arrived

the cleanest and the pool

the pool was down for a broken part, was accommodated with the other 2 hotel pools close by to use

pool was dirty, breakfast was a couple small things in a bag

i also greatly appreciated an on-site fitness room & a very nice breakfast

pool got pretty crowded with only a few families in there

pool and breakfast were open

everything was so amazing from the pool, to the breakfast, to the staff

the pool had cooler water temps and chemicals were stronger than expected

i wish the pool was open later than 10pm, but it was decent

i were looking to stay an additional day in gatlinburg so we choose this facility because of the pool and the breakfast so we could just get up eat and go home that following day everything else

it was nice and clean and the pool was gorgeous but unfortunately we weren't able to utilize it

the front desk was so kind! the room was clean ! the pool was amazing!

indoor pool!

the room we stayed in was very clean as well as the pool

my room key kept deactivating. and the pool was so strong of bleach.

the only thing i can think of was that the indoor pool was freezing

the pool was too cold

at the front desk was friendly and went out of the way to explain where to find things like the pool and the gym room and one breakfast deserved

very nice hotel. got food in the morning. nice pool and hot tub. over all very nice

was great rooms were real compfy pool was real crowded did not get a chance to swim but not hotels fault

we enjoyed the pool and gym

staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub

happy hour, morning breakfast service, the pool, sauna, and jacuzzi amenities.

great gym and pool

a little goofy for ingress and egress, wish the pool was indoors, otherwise all good.

wish the pool had been a little bit bigger and i wish the website would have posted a picture posted showing

cute place with a pool that our 9 yo loved

beautiful and clean facility. we loved the outdoor pool!

the pool and bar