is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

they were nothing fancy but the kids liked to use them

they were nothing fancy but the kids liked to use them

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

1. strong sewer smell when lounging at pool. 2. inconsistent restaurant schedule.

the pool is nice and clean but it is cold so it's useless except during a lot of heat

pool and location

the pool was a good temperature

the pool was nice and clean but doesn't have the view of the valley

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the room, the view, and the breakfast. the staff was great as well.

the breakfast was very plentiful and satisfying

view in room very like reception staff room size larger than expected very comfortable strong wifi

parking option is fantastic. the view is just incredible.

our room was next to recption and parking lot so it was a bit noisy.

wifi was terrible

wifi was slow, broke down and pretty much non-existent

the wifi was only working during none pick times.

another one said : of course wifi is a come & go

room is super small, the wifi doesn t work, and if you are a light sleeper be aware that it can get very loud up until

slow wifi

the wifi connection was poor sometimes, but most of the time

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

my wife and sister-in-law could not stop raving about the basement pool and hot tub

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

so lucky i got the last room available and the firework show from the rooftop bar is unforgettable

the rooftop bar was closed

rooftop bar with stunning vistas

it would have been nice to have a bar available in the hotel before 6:00pm.

breakfast was very enjoyable & complete

service and even though that the restaurant was almost empty, we had the same situation during breakfast and lunch: a lot of people standing around and had to get their attention to attend our

the breakfast my boyfriend ate he didn't like, so no big deal we didn't want to eat there again

breakfast was great, perfect location

the bar was classic, and the bartender made very good margaritas

the outdoor pool is right outside the suite

great location good size room and parking

only location and parking

parking area is too small for all the customers.

wifi was spotty, not reliable and annoying

the room was cleaned daily which was nice and laundry was available for an extra charge

the pool was tiny and should bot be called swimming pool

hotel has a small pool and jacuzzi

they have a wonderful indoor pool and jacuzzi

lovely quite indoor pool area

there is a great rooftop type bar but it's not opened this season

free continental breakfast is delicious just what you need to get a start on your day a light meal

they serve continental breakfast and staff a very friendly

breakfast was also good

the continental breakfast options were first class

small breakfast available free of cost

you have to walk like 10 minutes to the car parking

's in another hotel) and there is not valet service

parking is far from the hotel

you have to walk like 10 minutes to the car parking

room service cleaning hotel and location

the pool and the staff

pool was cold

the pool looked very nice and is a good size

was cold and rainy when i was there)

staff, pool