amazing view from our room. pool was super clean.

the hotel is so beautiful with wonderful shared spaces and a delicious breakfast out on the veranda in the morning

very enjoy the stay in casa estrella. the view and the breakfast are awesome

attentive staff, spacious rooms, beautiful views and great breakfast

breakfast was very good

pool could've been cleaner, it was freezing outside at the time we visited the facility however the

the pool and the staff

the pool looked very nice and is a good size

pool was cold

did not look like the pictures, we were not told it was under construction. never saw the pool.

other reviewers mentioned the parking and i thought it was valet

large rooms, parking space

you have to walk like 10 minutes to the car parking

you have to walk like 10 minutes to the car parking

parking ud83cudd7f we had to walk back with our luggage because there was no parking available

the room was cleaned daily which was nice and laundry was available for an extra charge

breakfast was also good

free continental breakfast is delicious just what you need to get a start on your day a light meal

elevator, breakfast could have been better but would defiantly stay here again

they serve continental breakfast and staff a very friendly

excellent location, excellent staff, excellent views from terrace, good breakfast

next door bar played loud music till after 4am

the hotel has lots of amenities including a pool and a bar by the pool

they have a wonderful indoor pool and jacuzzi

lovely quite indoor pool area

location, very helpful and nice staff, nice pool,comfy beds and nice rooms

location was perfect in centro histórico,delicious breakfast included! clean, comfortable bed

we enjoyed the old-fashioned bar at the back of the hotel for a few evening drinks

breakfast was very enjoyable & complete

the bar was classic, and the bartender made very good margaritas

back bar was comfortable and excellent staff and drinks

room was on the third floor and there is a bar and discotheque on the roof above and the music was loud and did not stop till

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

rooftop bar with stunning vistas

it would have been nice to have a bar available in the hotel before 6:00pm.

bar is awesome, i don't know why there weren't more people up there at night

room is super small, the wifi doesn t work, and if you are a light sleeper be aware that it can get very loud up until

the wifi connection was poor sometimes, but most of the time

had to call room service

dont have ac nor room service

slow wifi

need to improve service little bit since they didn t have pool towels and we only had one towel in our room to use

excellent hotel , brand new , the pool was great with the hot tub

my wife and sister-in-law could not stop raving about the basement pool and hot tub

parking was very tight

wifi was terrible

i booked this location as i needed parking

view in room very like reception staff room size larger than expected very comfortable strong wifi

parking option is fantastic. the view is just incredible.

very good location with parking.

pool

parking area is too small for all the customers.

only location and parking

the outdoor pool is right outside the suite

and in the sink so that was pretty unpleasant, at the checked in we were told by the staff that breakfast started at 7:00, we had to leave to the airport at 7:45 and the kitchen wasn’t even

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

the booking came with a free breakfast but i had to ask for it and my request was met with some skepticism

the breakfast was very plentiful and satisfying

the two times we had breakfast, service was very slow, taking us close to two hours for the meal, as the staff was

the pool is cold and lacks chairs

there was green algae on the steps of the pool making them slippery and the sun beds had a lot of greenery on them from the trees - not a

great pool for a midday break and clean room with renovated bathroom

the pool was nice and clean but doesn't have the view of the valley

i would suggest a buffet concept swimming pool could use much more water, make a combination with the restaurant, for drinks and snacks

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

day i stayed there was a big group of kids that camped trough the night they where playing and screaming till 11 pm we where really tired

is aroud 30 minutes from guanajuato city, in green area, big territory with little farm, what our kids liked a lot

they were nothing fancy but the kids liked to use them

swimming pool huge and warm