the breakfast was the worst nastiest tasting food that there was i was charged a pet fee for my dog who is cleaner than anybody there and it was almost amount of money that we paid

card entry by the pool door didn’t work, so you had to go all the way to front entrance, our room was right by that

location is great, breakfast was fine!

did not have breakfast, i think times were too short, it seemed to end super early.

comfy bed and a hot breakfast is included

selection for breakfast

not that i didn't like but i wish they had an indoor pool and hot tub

never eat hotel breakfast just not very good quality , except for this place the breakfast was amazing smelled so

clean, accessible, wonderful breakfast, friendly staff, & great staff.

pool was closed

made me pay more money than expected and locked put my wife because of the pet fee and staff never asked about our pet they saw the pet never said a word

early check in.

tv had very few channels rooms are not as described online pretty small no couch ect no lights on kitchen

to the rooms and find one then once i got in the room there was blood on sheets and hair in the kitchen

be a little more honest about the room and it’s amenities fix the tv fix the kitchen

was close to family we were visiting, our rooms were right across from each other and it had a kitchen to cook

the rooms are more like student apartments that have a small kitchen if you want to cook and large refrigerator to store food and drinks if you are planning to

no drawers in rooms. the pool was down for 3 days for maintenance

many places to go and eat, get gas, the pool, the gym, morning breakfast lots of food and well cooked

fabulous breakfast bar

many places to go and eat, get gas, the pool, the gym, morning breakfast lots of food and well cooked

great amenities (communal decor pool table, seating areas, indoor pool)

you for allow us to pay separate traveling pet fee

if i had to choose, the breakfast could be better.

modern clean rooms. nice kitchen and bathroom. smart tv

the room was spacious and i loved having a kitchen

i didn't have breakfast during this stay but know that they are great also

pool was closed and dirty (in july), several room light bulbs out, office chair in room ripped and

pool was a bit green not the beautiful clean blue in the pictures

description and pictures of the pool are deceiving

there weren't enough selections at the breakfast bar.

the pool had algae everywhere and was not maintained

the pool was a little cold he he

we couldn’t open the door from the pool to the lobby

was great from the front staff, to the pool and breakfast

room, breakfast, and location

staff very friendly, super clean, pool was amazing, and affordable for my families vacation.

the breakfast

multiple choices for breakfast

the hotel is only two years old and the breakfast was tops

the gym and pool are very nice

hot breakfast buffet was very good with a variety of choices

location with a beautiful pool overlooking the lake

because of covid not having room service

i felt comfortable & the bar had a classy vibe as well

know it s covid, but my room service was less than what i heave come to expect at hilton

poolside movies-great selection

been disappointed with my last few hotels, so chose a suite with kitchenette and bedroom because i wanted to be more self-sufficient

else , clean,comfy beds ,large suites,quiet place ,fitness center pool area,free breakfast in addition to less than 5 minutes check in on friday evening ,mother's

the breakfast had to wait a while ikept runiing out.food and utensil, plates.

everything, they have a basketball court, firepit ,pool, gym

breakfast was great as well

rooms very spacious and breakfast was nice.

i found a roach crawling on the table in the kitchen

very friendly staff indoor pool and gym

the indoor pool was great, and the hours were perfect

the breakfast was clean, the manager was nearby to help with any request

laundry & exercise rooms for guests

very roomy and comfortable. great cable tv. complimentary laundry on site. very excellent hotel!

the free laundry room was great - no searching for quarters

utilized the kitchen in the room, which helped avoid contamination due to multiple food allergies

i love that there is a stove to cook and i can wash my laundry for free love that

juice/coffee area was clean and liked the grab & go breakfast bags

i put our trash in the laundry room trash can

every place offers free breakfast and when you pay so much for a room it's awesome to know my family gets free breakfast

we didn’t do breakfast only coffee. early check in

wish they would serve a hot breakfast

parking and no extra bed available

clean, welcoming lobby area, ample parking.

pool & spa was dirty

pool area is nice but not quite as nice as pictured- it s off the parking lot .

the pool and cleanliness

door pool open and clean, front desk employees very helpful

really awesome breakfast service

breakfast & pool if i’m ever around allen texas again i’ll definitely be staying with quality

i didn't get to eat breakfast because i was sleeping so good in that comfortable

there is hot breakfast too

there was a coffee bar and perhaps a place to order breakfast, but it didn’t look like it was included in the hotel

they even let me check in early

it was too cold for us to use the pool area but it's a beautiful, calm area with an outdoor fireplace

pool was not in full operation, the lights were off and the waterfall was not working

entire facility was very clean; fitness room was very well stocked and staff very helpful

we visit our grandchildren who live close by ,this year we brought our pet dog, chula, a 5 year old chihuahua

inclusion of both soft and firm pillows, lounging sofa was a nice touch, large tv - complimentary breakfast had variety (sausages, egg, cinnamon rolls,

there was a bunch of kids the weekend we went

major disappointment for the kids

not only the rooms, but lobby, halls, breakfast area

there was construction so parking was limited. we were traveling in a u-haul with a tow.

parking is scarce. could be from the construction.

pool wasn t open and no bacon at breakfast. lol

only 2 complaints would be getting into the parking lot, it was kind of confusing coming in in the dark and the closet was really small

morning breakfast was fresh and good.

awesome pool area, dinner options with full bar and amazing handmade pizza

bar was expensive and couldn’t make a simple rum limeade or vegas bomb

awesome gym and pool. great staff!!

location, clean property, nice bar atmosphere to relax in.

salt water pool is a great size for distancing and very relaxing

super roomy and clean rooms ! great bar service at night, i was not expecting this!

didn't like that the breakfast bar was not stocked well , not enough help

convenient bar and room service food items

breakfast was wonderful and beautifully presented

breakfast was okay but complimentary, so there was nothing to fuss about.

comfortable rooms and fully equipped kitchen with stove,full-sized fridge, dishwasher, plates, tableware---everything needed for a

location staff facility kitchenette pool hot tub

swimming pool was out of service, unfortunately, due to no fault of the staff

walk-in shower, ceiling fan, kitchenette

) at the time we stayed, the pool was closed which was one of the main reasons we booked, i feel that should’ve been mentioned

we asked for adjoining rooms with our kids and did not get it

clean, great breakfast

pool was closed for maintenance

free ev charging for your plugin hybrid vehicle.

only thing that would have made it perfect was an indoor pool but it was

next, i had to definity see the gym for myself and i must say it may be small, but it fits what i needed

wasn’t a lot of breakfast options, as it was the same every day

the bar closed early

there was a bar that closed at 11

pay for breakfast

location and great breakfast.

i love the nighttime girl she's very sweet!!! and my kids love the pool

great selections for breakfast and the area was nice and cozy

the desk person had to go through the laundry area to make the elevator work

we enjoyed every thing ...........and warm pool..... good morning breakfast

breakfast very nice & fresh. staff is very friendly.

wht would you have everything for a kitchen and no stove

of the room is fantastic double queen with sofa bed and the kitchenette was super convenient for reheating

the gym had what we needed and very clean

the pool was dirty and had lots of dead bugs.

everything: clean, newness, amenities, location, breakfast

extremely clean, loved the fitness center!

the hot tub was not working. there were roaches at the pool. the breakfast was horrible.

convenient/pool

nancy in the breakfast area was lovely and friendly and jose on reception was lovely to talk

breakfast

great location and breakfast was excellent

room had a kitchen in it, which gave you a good fridge etc

i loved the little kitchen

the gym was nice

late check out, no prepay, easy to book room

i liked the kitchenette most of all.

it's like a studio apartment i love the kitchen area

full size kitchen available

didn't have kitchen

good breakfast selection

the breakfast was good, the place was clean.

offer decent breakfast selections

the floor section from the kitchen going into the living area was also lifting and separating (picture attached)

we didn't have breakfast only coffee but it appeared very clean and well stocked.

breakfast was good

breakfast was great with hot options as well

friendly desk staff, location, and laundry area. room layout is great.

did not really expect a full kitchen, which was awesome.

super clean, great access to interstate and well stocked kitchen in suite.

clean, friendly, good breakfast, last minute stay and wonderful customer service

is no microwave at the breakfast hall

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

the only good think was the breakfast the lady was nice and

i love the kitchenette, i love the closet space,and the overall quality of the room

the rooms have full couches, table, and kitchen

several small roaches in the bathroom & 1 on the kitchen counter

full kitchen. updated tech.

the room was very spacious & it had a mini kitchen & full size refrigerator.

the laundry facilities.

swimming pool was closed. my kids was really upset because the swimming pool was closed.☹️

pool wasn't good. traffic noise is annoying

had to wait until 2am to do laundry

laundry to hi. everything else is ok.aybe next time bottom floor. wish the pool was open.

pool was way too small

the fact that it had a bar on premises and a whole neighborhood of shops and restaurants was a plus

the pool was a bit small, but good for relaxing or laying out

the swimming pool. needs to be a jacuzzi at that size.

kids loved the room size and the area it’s in was a very cute area with lots of easy access to

the breakfast needed individual sealed drinks we in covid season

the staff were friendly. the room was clean and we really enjoyed the breakfast.

the breakfast

everything except the breakfast

the breakfast could have been a lot better

disappointed me is that i came back to the hotel with groceries only to find the stove in the kitchenette was not working

the kitchenette came with everything i needed

kitchen was well equipped with a full size fridge, cutlery, crockery and pans although it could

love the room with kitchenette and is very spacious.

no laundry detergent

my kids & dog stay for free

there are many kids playing in the court yard until 11:30pm which you can hear even with the room closed

there was kids running outside all times of night and trash was piled up and bugs flying everywhere

not a place for kids to be around

i liked the price of the hotel and pet fee cost per night.

good breakfast. laundry fitness

the gym was a joke with no equipments working as expected

also the gym had 3 stations and the main one- the treadmill was broken

the timing for breakfast should be till 9.30

room and bar was amazing

the pool and hot tub were also wonderful

the kids loved the pool, breakfast and evening snacks

yoo many kids. lol

the pool and hot tub were the highlight for my kids

was nice size, great bed and kitchen area would have been a bonus if we had stayed longer than one night

element hotel was clean, fresh, appointed with first class furnishings, lobby and breakfast area, pool patio and a real gym

the property is always very clean, the staff is extremely nice and the breakfast has multiple options and the ladies working the breakfast are very sweet

the breakfast. but the parfaits were delicious

clean, modern, equipped with kitchen. nice breakfast, free coffee 24x7

ridiculous we could not get room service

facilities in the hotel were all in a good state and properly working, such as gym, swimming pool, atm and vending machines

ordered room service after hours and was pleased with the time it took for delivery

awesome gym and indoor pool, great

shower in the pool/gym area di not have hot water

have been much more helpful at check in by providing dining options and making it clear that room service was the only on site breakfast option

resonable room service for breakfast

only served breakfast as room service so went elsewhere

om the band in the evening) was not as muffled as we'd have liked

loved the breakfast from room service. we had the omelet and fruit bowl.

bathroom was old and the shows curtain dirty, no room service although it is shown as having room service on booking

parking can be tough if you arrive later

coffee in room, breakfast buffet, kind staff

they have great clean pool

nice fitness equipment but no climate control inside gym

great continental breakfast choices.

the breakfast was ok

laundry machine was not working

an incline, so it was fun to chase after luggage and the luggage cart rolling down the hill, the gym had outdated equipment, i had housekeeping change my sheets 1 time out of the 4 days i was

service, i booked for one week, no towelexchange, no cleaning, no nothing, no pool, no breakfast

just missed the breakfast and improvement is needed.

rated this a good and not great because the pool, gym, and breakfast options were not available

no pet fee, no fleas

great beds and breakfast!!!

oh by the way the inside pool , it was very clean and so was the hot tub

the complimentary breakfast was very nice

i didn't like that the indoor pool water

locked out of pool area and of the adjacent door

i seldom if ever enjoyed the breakfast nutritional r or cookie/donut pack

breakfast was pretty sparse.

not to mention the people out in the parking lot hanging around the automobiles

location just off the highway with plenty of parking and restaurant options nearby

no laundry or ice machine

disturbed with laundry freshen

i can do my laundry

the laundry room had only one washer and dryer but both worked very well

customer service, laundry was available, microwave, refrigerator, everything was and price was very reasonable

nightly bar and room service were a welcome relief after a long day

breakfast and bar and restaurant availability

my kids and i loved the snack station, the room was a great size, breakfast buffet had a little of

i also got room service the first night of my stay and it was quick and

bar and grille on site

we understand others may not have proper behavior of pets, dogs, but ours, you wouldn't even know they stayed in the room

breakfast was ok.

room was great. breakfast was good.

they had a laundry on the second floor with nice machines that worked

the pool area was great. my boys liked the breakfast. overall, it was a good stay

pool closed & over 90 degrees outside.

roof i take it not sure but water leak but we was moved to a different room with no problem and pool didn't seem to be

the pool was cold!!! would enjoy this summer

ice machine and laundry room

the blankets, towels, the pool being open, and pest control.