gas grills out by the pool

breakfast could be better

breakfast was really good, fruit, milk, waffles, and super breakfast sandwiches

there's a full kitchen set up in the rooms and a lot of space

nice selection of eggs, yogurt and fresh fruit at breakfast

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

need bigger parking lot.

the room was perfect just the parking was limited the breakfast was cereal and service was good

4 cars in the parking g lot flat tires weeds growing up around them.

more parking needed and variety of breakfast

i love everything about it they have a pool

breakfast could be better and a new juice machine

clean loved the customer service very helpful room up to standard with no issues pool was fun

paid for breakfast

breakfast, pool , and the beds are so comfortable.

all staff welcoming, friendly and great with the kids

lovely view over the pool and we could even see the theme parks

like the atmosphere in general, the kids enjoyed swimming and watching late movie at the pool, unlimited towels, and open hrs

great pool area & poolside bar was nice too

my kids loved the pool/slide

loved everything but the make your own pasta bar at one restaurant

villa pool, bar american.

if you have young kids or any issues please check where your room is located in relation to water taxi and lobby

good ferry/ shuttle to theme parks and availability with frequent intervals

ordered room service on the first night and it was outstanding

lication - it was close to the universal resort. free grab and go breakfast.

pool was very dirty

there was a small fitness room and laundry room

the staff were all great and the ac amd tv and wifi worked well

laundry on site is a big

i was very upset about the pet fee

good size room, free parking, great location for universal and very clean including the pool area

pool is in a secure fenced area, everything you need is close to rooms

very well located to universal + free shuttle

shuttle was over packed a claustrophobic

was only 3 days, i could have seen it being a bigger issue if it was a longer trip or we had our kids

washers & dryers in laundry facility needed to be cleaned

swimming pool doesn't have a heating thing and so the water is really cold

the room was very comfortable, and the facilities were spacious and modern – including the gym, laundry area, and outdoor terrace

spacious with kitchen and simple silverware and cups

the wifi and that my room was next to the staffs closets so from time to time you could hear a lot of

relaxing, great gym and pool.

the wifi free limited to 5 devices which is kind of cheap if you are traveling with a big family

pool area

everything but the wifi wasn t all to well.

they are dog friendly which was good but get ready for the 75 dollar pet fee

with the older children gave us a nice stay experience with many self service facilities like laundry, coffee machine also love the cleanliness that they everyday amenities

that security removed the kids that were supervised and adults from the pool and hot tub early.

game room for the kids and pool area was nice

gym

close to universal, room was very comfortable, pet friendly ($20 pet fee/night), breakfast was good, value great for the price

and i don't like that this hotel charges a pet fee

advice to laundry to use different detergent or add some softener to the linen cause this time smell cheap

is good although some bacon would be nice property is clean plenty of room to walk furry kids location is the best, love it

location was best for us, near citywalk, everything else was good, didn't eat breakfast

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

pool is small and the the snack selection at the desk is limited

nice pool and generous breakfast selection.

was spacious and comfortable it was nice to have a fridge and a microwave breakfast was very good, they served fresh fruits

great pool in the sun, breakfast is awesome

was traveling with my family and one day the kids were playing and laughing in the lobby while waiting for the shuttle and the front desk

we could reheat packed food etc which was quite helpful with kids

the outside pool and gym are quite upset us

this is a pet friendly hotel offering shuttle service to and from the

bunk bed mattresses not the most comfortable, but if you have kids they probably won't care

friendly staff and breakfast was great

full kitchen in room. living room area and curtain separation from bedroom.

can't because everything was perfect, the staff, the management, the pool, the location

full kitchen with dishwasher, fridge/freezer, microwave

i loved the set up of the room and a full kitchen.

no deposit and we didn’t pay pet fee wich was very helpful for my family

asked for a room by the pool and they had one available

room was right next to the laundry room so it was quite noisy

laundry room out of order

they need a heated better than bare bones pool...

because so many people like us had to leave with their pets, the hotel was gracious and waived the mandatory pet fee given the circumstances

my kids

clean, spacious, good breakfast, very kind and helpful staff

other hotels have ya take to laundry room to swap out for clean one

i wished the gym had more equipment. a laundry room would make this hotel almost perfect.

how expensive the pet fee is

pet friendly reasonable pet fee

i booked the room no where did it say there was a non-refundable pet fee

there was a small kitchen with a fridge, microwave, sink, dishwasher and cooktop available on request

rooms are immaculate, breakfast there was great choice and lovely fresh waffles

the tiki bar was a nice place to relax and have a drink after the long day at the amusement park

staff was very friendly, rooms were clean and the pool/tiki bar was awesome

the pool was beautiful, very comfortable temperature especially when it was chilly at night

gym was updated with plenty of room for stretching and weights

purposely picked a hotel with room service bc we knew we would be tired from parks all day

the coin laundry available in the facilities is a must

pool is nice and water comfortably warm

pool was heated which was relaxing after a day at universal

our 2nd floor room was on the pool side, but not a lot of kids at the hotel while we were there so it was quiet

laundry on every floor

free hot breakfast with gourmet coffee

very clean and good breakfast, nice big pool and free shuttle to theme parks. great price!

check shuttle time as well

breakfast was good

the breakfast the better

carpets were old and dirty looking

we chose this hotel because it was pet-friendly, but during check-in, we were surprised by an extra pet fee, which was also not

there's no pet fee at all

a pet fee now and the girl who checked me in did not tell me

were comfortable & block out blinds were great with little kids

location and even though its next to the expressway, it was very quiet, great breakfast as well

kind of hidden and pool closed early people will be getting in late it should stay open a little later i think would

staff and amenities were wonderful. need another dryer and a/c in laundry room

the gym is very basic as well

we enjoyed the pool, work out room, breakfast, as well as doing our laundry

nice gym, nothing special but have everything for quick workout

on-site restaurant and bar open in the evenings

room service food was burned

loved the outdoor area, except the noisy sound from the pool, kids area

we enjoyed every single minute in this hotel,my kids love the neighborhood because it’s close to millinial mall and the pool is heated one

location was perfect directly from the mall, we could walk from the room to the mall, breakfast was what the general hotels have so good enough for us

i was not expecting a mini kitchen for the price for the hotel i figured that would be way more in price for that type of

no bartender at the pool

full and spacious size kitchen and living area. the amenities and the bed was comfortable.

although the quality of the breakfast food was amazing, the area was definitely over crowded

had nice pools nice and amenities nice gym very clean room clean bathrooms a nice restaurant and buffet like everything about

there is a decent gym, small but it has the basics, there is a pool which i saw cleaned every day

booked this hotel for a night because it offered an ev charger

the bartender and the food at the bar were poor but the other restaurant was good

laundry location and available use.

friendly accommodating staff, kids friendly facility and pool open till 11

lots of things to do during your stay which includes activities , movie theater for kids and game room

pools was clean, room service was superb and security

the lighting in the parking with security was great.

if the parking lot was full, you had to go across the street to overflow parking.

that has been so bad with kids

eggs were good. beds were comfortable. it was nice having laundry facilities on our floor.

to check that no one is leaving the outside doors open the breakfast bar area being serviced and stocked until the end of breakfast

can close door between bedroom & sofa so can put kids to bed & still stay up.

friend was taking the ironing board out of the closet and the bar came out and hit him in the mouth i told the front desk they sent someone up to put it back in

great convenient location. clean. staff was very helpful. free breakfast.

the gym was closed, but pool was open and breakfast was on despite my being informed it would not be

old, elevator is not inviting and buttons broken/digital floor sign clitches(kinda scary for kids)

they can work on getting a better breakfast available for their guests

everyone was courteous and the breakfast was delicious.

i loved the guest laundry option, came in super handy

very close to universal, shopping outlets, breakfast included, parking and ok wifi

having laundry machines on each floor was very convenient

best breakfast buffet in town (family loves the variety), great gym facilities & both adult and kids pools (+) breakfast was so good, the kids loved the mickey mouse waffles (+) fresh hot waffles were a hit for the kids (-)this hotel because of the outdoor jacuzzi which actually turned out to be a kids pool (-)to flush the toilet but upon checking there was no pee each time and first time thought the kids had an accident i wash the floor with detergent but the next day around the same time i (+)hurricane it's on the way here and i can't explain how comfortable everyone makes me feel and my kids (-)maybe more activities on property for kids (-) your kids will love it, but me and my husband couldn t even enjoy the coffee and looked to have (+)breakfast, kids love the pool, we found a water bug in the pool and somebody help us promptly and give me kids

best breakfast buffet in town (family loves the variety), great gym facilities & both adult and kids pools

the buffet breakfast was excellent

it is walking distance to a very good breakfast restaurant “hash house go go”, super grateful, amazing prices, and huge portion

friendly and courteous staff, and delicious breakfast

small pool. kitchen area not opened.

we didn’t use the facilities but the pool and gym both looked small but equipped for what would be needed for a short stay

fee and shuttle times to theme parks were limited (we were unable to take advantage of it)

very easy drive to universal studios pool and tiki bar open late very clean and pleasant looking

pretty pool and patio lounge

the bar had a nice atmosphere, shout out to junior who always served me my ice cold blue moon with a

very nice hotel and staff. beautiful gym, restaurant and pool area.

had an amazing days on christmas ud83cudf84 everything was perfect amazing breakfast my son loves gym my little dog was so comfortable the team were super professional,definitely highly recommended

there was no kiddie pool for younger kids.

poor quality gym

the attractions for the kids and everything in walking distance

the attractions for the kids and everything in walking distance

the gym was very good, along with the pool area

amenities such as the 24-hour gym, the onsite waterpark, basketball court, and children's playground

water park closed to early

the kitchen has most of the wares you would need to cook

i do wish the pool was heated that would be my only complaint

more activities for kids both day and night

in-room arcade, waterslides, pool

the kitchen was well-equipped and very comfortable

room, toilets clogged, trash all around the pool area, food horrendous and the only people at the bar are the staff on the clock eating their shift meal and watching videos on theor phone

the kids like the water park area