nice outdoor swimming pool & hot tubs

indoor pool/spa would be better in this climate.

it had 2 bathrooms

my kids did not like that and were a little freaked out

loved having a full kitchen as well

breakfast automatically included in the room rate would have been nice

the room service is pricey but the food is delicious!

drinks and room service needed to be more reasonably priced

they have excellent breakfast, and we really liked pool/jacuzzi especially spa

large room, great pool/sauna/spa area, amazing service, anything we wanted, we got!

-location -kitchen -spacious - kind staff

room is so cozy and we really love that there is a kitchen area

also please reform the way you offer the pool & gym

had the room with the bath spa and it was fantastic

wonderful facilities, including pool, spa and washing machine/dryer

springs suites was a perfect place for a great pet-friendly family vacation

bed and sleeper sofa, but were upgraded to the one bedroom suite, so we were able to put the kids to bed separately  the apartment was close enough to the village ( and shuttle) that it was

and i also like the hotel has laundry room and ice maker

the room is spacious, very clean and tidy. there is a kitchen for cooking.

restaurant on site, self-service laundry wasn’t working

has everything you could ever need - full kitchen, separate room, bathroom with two entrances so you don t have to wake the kids on the

loved the pool and multiple hot tub spas

room

the pool and hot tubs were amazing! also the location was fantastic

loved that our suite was so spacious, it even had a kitchen, dishwasher, washing machine and drier

2 laundry room per floor and each room has a boot dryer

pros: - helpful staff - clean rooms - comfy beds - pool and hot tub, 24 hr fitness room cons: - room is not super fancy which is ok for the

excellent location, helpful staffs and kids friendly

the fitness centre although they give complimentary vouchers.

we loved the central location, really comfy beds and little kitchen which was enough to make a quick breakfast or sandwich for lunch

no pool

no pool to hang out with friends and family

ketal ice bar closed

no place for breakfast, no room service

went to golf

hidden 25$/day fee for gym & concierge

wifi was not the greatest

the pool area was very crowded

equipment), would ve been great to have a drying room or valet for our skis etc also there is a bar but it didn t have much atmosphere, would be great to have a relaxed place to come back to at

the only thing that wasn't great is the kids spring bed

pet fee daily was outrageous, no balcony on a standard room, no ice machine

very dated property, need some improvements. added pet fee

great pet policy with a very reasonable pet fee

with super expensive parking, pet fee, and many taxes i don t know from where, the cost doubled at the time of payment

dog friendly, well priced pet fee

great location, comfortable bed, no pet fee

dog friendly - no additional per night or per stay pet fee.

no extra pet fees was an added bonus

pool was small and could be difficult toa place to sit.

laundry facilities. only 1 working washer and dryer.

i was very happy there was no pet fee

staff were very friendly towards our kids which created a safe environment for us

room service was perfect: strictly on time, very good breakfast and super nice staff

it was very loud at the pool/hot tub with upwards of 8 kids screaming in an echoing room

including spa and gym, calm place

off leash area and pet fee one time fee $35

suite was spacious and well equipped,staff ( blanca) were most helpful and assisted with early check in plus car parking (chargeable)

the pool and room exceeded my expectations. i was very impressed with how clean the pool was.

the laundry was a terrible experience

laundry facilities

the shuttle drivers were competent and friendly

lake, view, hot tub, people, shuttle

i can't wait to come back and enjoy the spa too

every part of it, the view, the amenities, the spa (too bad time doesn't allow us to fully utilize)

loud disco music in the lounge / bar being increased in volume by the dj in late afternoon when people were trying to relax and chat