pool, playing zone, morning coffee, very nice patio, staff is very friendly

room was ready for early check in, each room is unique, close parking, great and friendly staff

the activities they had for kids was pretty clever i though

many activities at the hotel best especially for kids

great for young people and kids too

pet fee was $20/night which also wasn't bad

one was very friendly and i’m truck was to tail to park n there underground parking so i was able to park in the lot right

location. comfortable. big room. good shower. gym. free laundry. free parking.

excellent breakfast

loud hall way with kids running crazy to all hours of the morning,(not kids fault, no adult parent supervision) walls

the bed was a little hard and the pillows were small. the pool could have been warmer.

pool was a warm and comfortable temperature

gym closes at 9 and i would have liked to have gone a bit later

the pool was warmer than usual and we thought it was great

we especially liked the breakfast you

with a full hotel of kids there for a football tournament, gymnastics meet, and lacrosse tournament, the kids running up and down the stairs and yelling might

this was the first time we booked a room with a kitchen so we will be going here every time we head to kelowna

housekeeping staff went out and made her a small pot of decaffeinated coffee and said that the kitchen staff would have a small

breakfast was just ok. pool was much smaller than we expected but acceptable. kind of noisy.

very clean room and laundry facilities

there were young kids everywhere running through the hallway almost bumping into my wife, and my dog and i

and amenities, it is attractive and nicely renovated, clean, comfortable, safe, has free on-site parking and, best of all, the front desk staff are always friendly, remember us, and give great

kids running up and down hall

was terrible, picked over and no choices for kids

was terrible, picked over and no choices for kids

everything was fine. we wish we had more time to sample the pool.

doors are extremely heavy to open, as well as the pool door

beautiful breakfast space with breakfast burrito bar and fresh fruit

spacious, comfy room. good gym

though a little small) and good breakfast.

very clean, excellent breakfast, very friendly staff

enjoyed the hot tub and pool, a great size for being indoors

the breakfast staff were equally exceptional, ensuring that every morning started off on the right foot

the breakfast, the gym, the pool, the rooms,

kids loved the waterslide

the pet rooms being groups level and the pet fee being included in the price is a big win.

bed, good size bathroom, spacious, good night's sleep, location is good, liquor store and bar on site, close to other amenities

staff is always friendly and a clean facility. pool and gym are easy access

loved the split level for the kids!!

friend used the gym and said that some of the equipment didn t work properly

it was only a $20 pet fee per day to bring my dog

super friendly staff, good breakfast options and clean rooms.

comfortable bed, clean rooms, clean pool and hot tub, and a great breakfast

too much packaging, throwaway utensils etc in the kitchen

breakfast is ok could be better , eggs were very cold ,wish they would put soft butter out instead

polite.clean.free breakfast n shuttle

comfort, cleanliness, pool and breakfast

room service on request

they are very accommodating with early check in/late check out

pool area was nice and the included breakfast had lots of choices and warm food

said then replied we have no rooms like that and the laundry is on the 2nd floor

was very noisy in hallways at night and also the room above us very noisy and people/kids running over

easy to get to and well located, plus had laundry facilities on each floor

pool was a bit cold

hotel also has coin laundry which is good when you are traveling for a long time

the hotel features a couple of nice amenities such as a big pool and a fitness center

clean. great staff. fantastic pool and awesome included breakfast

our room #422 had a great view and my son enjoyed the pool (jacuzzi tub) as he called it lol

always really clean and they have a little indoor outdoor pool that’s open year round; great fun to swim in a warm pool when it’s snowing

great indoor/outdoor saltwater pool and a good pub/restaurant

with access to gym, pool , the stay was made even more comfy

staffs are very friendly. parking is convenient right in front of my room. have a pleasant view.

it has a kitchen and a big ref where you can cook

laundry room

a bit more kitchen supplies

was friendly, hotel was clean and comfortable, breakfast was typical buffet style but location of eating area was quite pleasant beautiful view on

lovely room. great breakfast included.

not take room 404, it is right under the breakfast room and all you hear is chairs scrapping on the floor in the morning

breakfast, comfortable beds and nicely decorated

the breakfast is pretty basic but for the price of the room i think fair!

staff,rooms clean,comfortable bed and basic breakfast good value for you dollar can hear traffic at night

breakfast was fabulous, good selection of foods and refreshments

that recyclable breakfast containers, paper and compost were not separated for recycling

great bunch of people, very super nice, and the breakfast is great

lots of parking, we were pulling a small trailer , appreciated the opportunity to

lovely pool and spa. great breakfast

free breakfast and pool was fun

breakfast was adequate but nothing out of the ordinary for a hotel breakfast.

free breakfast and pool was fun

clean, great breakfast. friendly staff

the pool is great! it was nice having laundry facilities available.

more laundry machines would be nice; i couldn't swieeze in to do any, machines were always

decent laundry facilities

breakfast room acces to airport

liked the gym

good value for money, early check in, good air conditioning

heated pool and hot tub outside so a very enjoyable

kitchen facilities great, furniture really comfortable with great sheets and bedding

early check in was perfect, great attentive staff, excellent and spacious room, very accommodating

need more pots and pans and better knives in kitchen

i asked for early check in & they called to

it could have been better if the pool is bigger and with a slide (for kids).

good size gym located near laundry overlooking outdoor pool & lake

gym, pool, hot tub facilities

full kitchen was perfect for preparing meals rather than going out to eat every meal

swimming pool and hot tub were great too, especially considering conditions in early spring

attendant was very accommodating when we needed extra towels and a late check out

the room was labelled as a kitchenette but there was no stove top, just a microwave

clean and comfortable room, our room had a little mini kitchen which was perfect for keeping food and drinks cool

the ac worked great, the front desk staff was very friendly - they allowed us a very early check in

my wife enjoyed the swimming pool and we all appreciated the friendly service.

updated rooms, good amenities (in room kitchen)

just adjacent to the garden courtyard is an outdoor pool

our room, guest laundry, the cubicle for the closes

it was nice to have a kitchen with dishes etc.

nice garden view, warm swimming pool good for small kids

the beds were super comfy and the pool was good for our family