wifi wasn't very good and we had problems paying our food bill by card

room service poor never cleaned once in 6 days

value for money which includes on site parking

i thought the decor was dated. when functions were being held parking was difficult.

hotel would benefit from a sign and or a bell on the bar in the lounge to call staff when unattended, other than that the hotel was great

affordable room service costs are recommended; 51 for 4 x bottles of water & 2 x pizzas are more aligned to

did not have time to try gym and pool

no biscuits in room or room service offered

lovely staff especially the receptionist, beautiful pool and spa very clean

no landlines in the room to call the reception desk and room service was 5 charge

room service fine

changing rooms were a tad weird toilet where could of been changing area locked if with kids

changing rooms were a tad weird toilet where could of been changing area locked if with kids

the games room was also a bonus, my kids enjoyed playing pool

room service dinner & breakfast were fabulous and the staff were helpful

continental breakfast included, plenty of bacon and beans to keep the kids

wifi was really good as well, very important for evenings with a small child

room with two large and very comfortable beds that easily slept two adults and two small kids, as well as a good buffet style breakfast for three of us (the baby didn't need it)

onsite parking great central location - 2 minutes walk to town park and southwater shopping good sized

town park great place to visit with kids

the housekeeping deserve special mention as they provided an additional quilt when my kids were fighting over the one on the bed

great location to international centre nice bar area and pool

beautiful hotel bar and restaurant and lovely pool

jacuzzi wasn t on they told me 10 minutes but could not use in the hour i was in pool sauna

is the second time we have stayed here and the kids love it - even though the hotel seems quite business like the staff are so friendly

place tastefully decorated, very friendly staff and bar atmosphere

we enjoyed the hot breakfast options included in our rate

in was fine but it is at the bar area which when we arrived was very busy

was only one night, but i was met with a smile by friendly staff the bar area was very pleasing on the eye with nice appearance and the menu was varied

awesome breakfast

what a lovely place this is, and the view of the small lake from the bar was just icing on the cake

diffetent bar prices with different staff and the heat during the night with what u would call a winter duvet

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

room allocated, no heating second room, no hot water, beer cans amd dirty laundry in wardrobe, dirty sheet on bottom shelf, shower head scaled up and breeding ground for

he was also very helpful when we used room service

wifi could be stronger

wifi

liked the parking and wifi, beds where great size,, plenty of space

ev chargers on site

ding a funeral very early 1100 and they coined

the spa facilities and the swimming pool

gym was very good despite some of the electronic displays not working properly

fantastic as always very good with our dog room service exceptional such friendly staff

it was nice and clean, connected rooms available soo good access to the kids i would stay again

advertised 24 hour room service, but told us that it wasn't available because v fest was on

easy parking

wifi was fine

were lovely, very helpful, on site parking, room comfortable and clean and spacious, food

evening in the resturant was spoilt due to the noise of kids playing in the room next door and entering the restuarant area while we were trying to relax

evening in the resturant was spoilt due to the noise of kids playing in the room next door and entering the restuarant area while we were trying to relax

breakfast was excellent and the evening meal

views, free wifi, location perfect

the staff and room service are excellent and they just want to help in any way they can.

a great bar and a very comfortable room

wifi useless kept disconnecting bathroom tiles / grout need deep clean

lovely helpful staff and a very well stocked bar

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

thank you to the cleaner and bar staff for a lovely stay

friendly staff and pleasant bar area

friendly staff lively bar room clean and tidy

location with free parking at rear, good wifi, dog friendly with no hidden extra charges for a dog

it was in the main street and had parking at the rear

great staff, fantastic rooms, nice food

wifi excellent

and room very comfortable, dinner and breakfast fantastic and the landlady and staff couldn't do more

just what you need before heading off to explore the area, the staff in the restaurant and bar were very friendly

for us the breakfast was perfect

they socialised with us at the bar in the evening

clean room, good breakfast

the breakfast was very good. the hotel excellent and a great location.

i fact, the location,

free parking, a big reason we stayed there.

i really liked the bar and restaurant area

no wifi. very poor mobile reception. breakfast was ok. coffee could be better.

breakfast just gets 6/10

great place close to town easy to find breakfast was exceptional. car parking was a bonus

very tasty breakfast with a good choice and in a beautiful breakfast room

issue was the noise coming from the bar after 10ish but the staff were helping the best way they

great place close to town easy to find breakfast was exceptional. car parking was a bonus

pm) and there was no further disturbance - the kids had no problem going to sleep

the room was spotless and comfortable. the bar staff were a credit to the business.

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

helpful bar manager and efficient owner via telephone

location and cleanliness of the facilities. the bar in particular downstairs was great.

murdered the karaoke downstairs in the bar but i cant complain it's usually me and the rooms are right next to the bar

great history & late check out given.

wifi good

we had the room service on the first night, the meals were in cardboard boxes and we were provided with paper

wifi code could have been better advertised -there was just one notice on reception as far as i

safety measures were put in place with ample hand sanitizer and room service for breakfast

good for parking and close to pubs

secure parking

great having a parking space and money refunded even before we got home for the use of the

the location, size, cleanliness, parking

kitchen was well equipped

drinks at the bar a bit expensive

directions to appropriate parking areas was a little confusing.

bar prices were a bit high

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

room service should provide.

location with nice rooms and a fantastic pool and sauna

wifi was nothing special, i could work

was immaculate and very comfy bed bathroom beautiful with choice of shower and bath spa facilities were lovely but the steam room smelt breakfast was generous and very tasty bar and

hotel was near to where i needed to get too the next morning, it had good parking, friendly efficient reception and the room was superb for the money clean comfortable good

wifi in the room in the stable block for me to do my work on my laptop but i was able to use the

breakfast was fantastic and very allergen

the bar shut too early.

impressive orangerie used as the restaurant and a well-stocked bar with relaxing fireplace and everything from a good variety of local ales and gins, an extensive

real fire in bar would of been nice and duvets insted of blankets

breakfast first rate

very clean relaxed atmosphere in bar and restaurant areas

friendly staff, comfortable bar and great breakfasts

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

knew it was my gfs 18th by putting balloon and prosecco in room ,but we couldnt get served at the bar which we accepted as both was waiting for our provisionals to arrive ,but there was alcohol in

allowed us slightly early check in due to a wedding we had, and we unbelievably accommodating

suite, overlooking the fabulously maintained golf course

parking was difficult- day golfers in hotel parking

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

good food and decent bar selection. quiet rural location. nice newly refurbished room

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

were allowed early check in which was really helpful

very cozy bar area coffee and tea facilities hair dryer

the bar looked nice and seemed friendly though we didn't visit as we had other plans

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

loud music from bar below room.

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

good restaurant with a enticing range of dishes, and lovely breakfast in the morning

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

i would have preferred fresh coffee with breakfast

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

nothing, it was all amazing. could have left the bar open for a bit longer. lol

weekdays, a continental breakfast was provided

excellent food. great bar area.

the bar had a great selection of beers and spirits along with non alcoholic

check in at the bar which i found a bit glitchy as some members of staff just stared at me rather than giving any

friendly, great atmosphere, good bar and great food

breakfast was delicious and the staff were very friendly

landlord and bar staff - food was good quality and prices for all drinks and meals were sensible

the bar gave us a good choice of traditional and popular beers like everything else at the bulls head

after an excellent nights sleep, again we were spoilt for choice at breakfast, again there was something for every taste, i would recommend the bulls head 100% we are

food in the evening and for breakfast was excellent

lovely breakfast

breakfast was good no cold meat or cheese, english not served till after 10am evening meal was very

breakfast was exceptional, all cooked fresh couldn't fault a thing.

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

comfortable bar area and restaurant

size of room, great customer service, great facilities, clean, nice grounds, free parking, great breakfast

wifi very good

good wifi

accessed and free parking with plenty of spaces

the entrance and bar area was lovely and cool