i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

just the beach and golf course

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

the resort is spectacular! the golf course and all the amenities are 5 star.

the staff, everyone is very sweet and helpful. the swimming pool because is big and only 5'.

not enough golf carts that take people to rooms and back.

pool water not heated, small spa and gym

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

room service was great

the gym is small and open until 6pm.

wish there were a few more kid activities and a kids club.

clean and well taken care of with amenities for kids and adults

not many activities bar service at pool and casino was non-existent

no breakfast

the breakfast room right on the ocean was spectacular

there is even a pool to refresh after a day out

the pool is lovely

no place to put a bar of soap while bathing

breakfast and location was fine

breakfast was good and great,pool and staff amazing

there is a casino right next door for those who might like to gamble

location, gym, pool, complementary breakfast

and finally the breakfast

were only there for a night but the pool looked very nice and i liked that there was ample

bar at the pool

no real complaints. pool could have been bigger. no water or ice on my floor.

very clean close to the airport a couple blocks from a beach restaurants nearby casino nearby

very clean, perfect location and the $40 voucher for the bar was very helpful

breakfast was great

there was no room service for towel changes.

the gym is very well equipped

the breakfast was delicious, and our waiter orley was great.

they had fun games out on the lawns/pool area for kids

great place to stay so much to so on the resort great gym area

also the pool bar service was very slow but the drink was good

spa is closed due to covid

pool area, gym and beach

loved the swim up bar in the pool as well as the convenience of bar service on the beach

breakfast variety was very limited to more americanize items

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

location, pool

the pool was everything you could hope for

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

we arrived so early and he arranged early check in plus breakfast for us

the pool sucked

location, breakfast, close to the beach and to the supermarket

breakfast was not as assorted just toast , cheese and waffles

breakfast did not serve morning juices.

from front desk to the pool and bar staff as well as the chef and housekeeping

was very pretty with a nice pool

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry,

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

resturant and bar were understaffed

loved the restaurant and bar directly on the ocean

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

like that the room had like a kitchen option or if i wanted to could go have a juice or something for think i like that

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

the breakfast could have been better

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

continental breakfast just processed food so nothing special but ok for a quick start of the day

pool is very small and hardly counts as a pool, but it is so close to the beach that we did not

the pool was the perfect size, the help we got from every single concierge was beyond what we

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the little plunge pool was awesome for cooling off

wouldn’t stay here for the pool. was small. but the beach is right there.

there is a shared kitchen that is great in case you wanna buy some items at the supermarket

early check in with friendly staff

great modern kitchen facilities

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

room service was not very pleasant

we were switched to a sister hotel upon arrival. wifi was poor in the room, but ok in the lobby.

from the beach, wonderful balcony and heated pool, next level restaurant

cheap coffee machine in the room. no wifi

the restaurant, and how close it was to the beach & other amenities & they did laundry.

my daughter s loved the pool and how close it was to the beach

miss the bar not open

the room was a 2 room 1 bathroom, 2 king beds, kitchen and living room

throw from the beach and they are sister hotels with a place down the street with a large heated pool, which was amazing

ps the pool was the main reason we stayed there for the kids

breakfast was disappointing, it consisted of coffee, orange juice

tificial) and a sandwich with

no breakfast

the breakfast is very ample

my kids loved the garden out back

the rooftop was gorgeous and there were access to towels and a gym

great location in condado laundry area and rooftop pool

the gym was clean and kept up very well

room, pool, gym, service, bath

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool and it’s is not on the beach but only a block away besides the pool

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

and we had access to the kitchen with fridge and microwave

they have really cute courtyard and a communal kitchen with a water cooler

convenient to kitchen area for shared refrigerator space

nice common kitchenette with fresh coffee in the morning

one dark skinned gentlemen was super helpful with locating a laundry facility for me

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

no parking and no pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no pool but a spa on the top floor

the hotel doesn't have a pool, but the rooftop deck is beautiful with jacuzzis and an incredible view of the city

the pool bar employees service wasn’t top tier

good location, beach and nature pool access, gym

gym and pools were excellent

every part of the hotel was clean including the gym and toilets

my 2nd time returning to the beachfront-casino resort, there will definitely be a 3rd & 4th visit for

location and the perks like water in room, gym

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

while the room was nice, the wifi in it just didn't work

good location, free wifi, free water on your room

attentive staff, nice restaurants, nice pool and grounds...great drinks!

out to date. sexual kit in the room when they knew i was traveling with kids

the rooftop pool is a bit small

room service for breakfast was helpful and wonderful.

breakfast brought up to your room every morning and the housekeepers are exceptional came back to a

breakfast is very good and the staff is very friendly and take care of you

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

appreciated being able to have breakfast outdoors in their beautiful courtyard every morning

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

best bed, great breakfast. many food options close by.

good selection of breakfast food. excellent location.

the game room for the kids was great

the bed and sheets are super comfortable and our room included a small kitchen

the cruise terminal, lots of places to eat near by, excellent staff , great multi cultural buffet breakfast, lots of fluffy towels in bathroom, great size beds and rooms,

the room is like an apartment, the pool is great for relaxation, the gym and game area is great

location, cleanliness and staff, free shuttle to the beach as well as old san juan

delicious food shuttle service was available great staff

tv in room didn t work, pull out couch was filthy, wifi didn t work

the water park was nice and the breaksfast variety.

more handicapped parking and less expensive laundry facilities.need more laundry machines!

breakfast, dinner pool and gym

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

we also enjoyed the infinity pool and the gym

beds were comfortable location was great and on site casino was excellent

there s also a spa on that floor as well

food drinks and music by the pool! especially at night time it was a good vibe !

it was close to the port and had access to a shuttle that took us to old san juan and the beach.

did not tell us about shuttle no water pressure for

limited menu for breakfast but i like it anyway. excellent location.

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

can see areas that weren’t cleaned well, and you pay extra for breakfast when there’s barely anything to eat for breakfast, you night as well go out and get

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults