the spa facilities were exceptional, providing a truly relaxing experience

pool is great

good breakfast

great breakfast as well

she also delivered the cold eggs breakfast

for example, the wall in our bathroom was decaying a bit and the pool/jacuzzi could use deeper cleanings

the pool area amazing , with plenty of space to rest and enjoy the sun and perfect weather

tasty options to choose ( soup, salad, main and dessert) they also have an additional menu and bar (this is not included, but prices are very fair) in case you want a cocktail , a snack during

a lot of included services that you usually don t find or have to pay extra ( welcome cocktail, breakfast, lunch, dinner, snacks, beauty products and massage or horseback riding are included

staff, facilities , environment, room , breakfast , bar

breakfast was very good

they have a beautiful new pool, sauna, and jacuzzi area that is the highlight of the place

and they would not let you use the pool or jacuzzi until 10:00 am witch it wasn’t good because we wanted to enjoy it early in the

if you go with kids they’ll enjoy of lot of space to play around

breakfast was delicious

outside the village, 5 minute walk to the center, clean room, helpful and friendly staff, good wifi, great shower, great place to stay if you are in

traditional breakfast was delicious

place, full of color, nice breakfast, friendly staff, they have waited for us longer than they should and didn't complain

the wifi didn't work for the first night and the beds were not totally clean

and the breakfast was delicious with a elegant presentation

the breakfast buffet was superb

great staff, location and breakfast! loved the balcony, the view and chatting with the owner.

hotel and staff, including the breakfast team was amazing

and comfortable room, view from the breakfast room is beautiful

it has four bedrooms, all crowded with beds; a couple of bathrooms and a full kitchen the large backyard is filled with trees and birds and there are comfy hammocks in the decks

everything was

the breakfast was home-made and very good

breakfast, lovely spot just on the edge of the town

good breakfast

everything was (accommodation, breakfast, wifi worked properly)

they provide laundry services at an extra cost

was an amazing host - he was super attentive to all our needs, for example arranging tours, laundry and transport

gabriel helped to arrange our tours, took our laundry and even booked our bus tickets medellin and delivered the tickets to us

wifi; comfortable room temp; filtered water, coffee & fruit every day; very friendly host; clean

the laundry service was great, nicely folded and nice-smelling

beautiful pool and view

between restaurant pool area and villa bad road poor transportation service staff needs more training bar need

on a positive note, the stunning view enhances the experience, and the communal pool meets expectations

beautiful location! amazing staff! great breakfast! i loved my stay here!

i quite enjoyed the breakfast

staff was very friendly and helpful view was stunning breakfast was delicious!!

we were able to get a lovely breakfast and dinner at the hotel

breakfast was the best i've had during my trip

the owners were wonderful and breakfast spectacular

the view around this finca is amazing, the breakfast was great and you get a fresh juice too

spacious and clean, and since we booked with additional family, we were given an area with full kitchen

house, great host & delicious breakfast

lots of animals for kids

breakfast was great, you can taste the traditional flavors of the region

a very hearty breakfast was served on a terrace with a fabulous panoramic view of the pueblo

if i had to name what was not perfect: the wifi does not reach the cabins

breakfast was very good, very fresh, simple and tasty

t is wifi why i am hete

the wifi worked well

this patio was a great place to get work done too because the wifi is just as strong here as it is throughout the rest of the house

we also loved the sitting area outside our room, the porch out back and the wifi worked great

feel welcome, very helpful with booking transportation to visit the wax palm valley and arranging laundry services, lovely breakfasts were provided every

breakfast is at a nearby restaurant

and helpful owner and staff, great location on the main square, comfortable rooms, tasty breakfast

breakfast was excellent and staff made it early for us as we needed to leave before 7am

breakfast in the courtyard was tasty and adequate

staff is nice and helpful. breakfast was good. beds were amazing.

off-road parking is available nearby, but only one space

nis e breakfast, plenty of choices

a great feature is they let you have a late breakfast, even at 11am

location, friendly staff and cool bar with the view onto the main square

great pool and jacuzzi area

breakfast was good

breakfast was great

breakfast was good overall, but more of the same every day. there is some room for improvement.

breakfast, suitable for business and close by to a good mall in case somebody need anything

breakfast was good, room was comfortable, very close to sabaneta area and mall, modern style, it

breakfast buffet was okay

night, thats a little bit not good especially when the rooms are very small and theres no free breakfast

breakfast is very little selection

no breakfast include

breakfast was super staff location

delicious breakfast and friendly staff. great hotel.

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

nice property , the staff was excellent and very helpful, despite the english- spanish language barrier, they made every effort to communicte easily

the rooftop pool had great views of the city and there was a lively bar for evening drinks

gym for a hotel wonderful pool with amazing view excellent breakfast very helpful staff high

got a suite with balcony & guys from above took picture of my daughter from above in the gym area

didn't understand laundry instructions , maybe they should change the laundry process/instructions

one of my favorite features was having a full kitchen, complete with a full-size refrigerator, making it easy to store groceries, drinks, and

kitchen utensils are few old and worn out

station, the breakfast cafes nearby, the friendly staff, the bathroom especially the shower, the kitchen with the fridge, the comfortable bed, - it's very clean and felt very safe

the parking log for the car is safe.

i paid for the room that get you breakfast at the same time, when i went to get my breakfast the kitchen staf told me my name was not on the list

rooftop restaurant very nice too and great breakfast in morning

loud speakers in the terrace, gym and some corridors play ban ban ban music, very disturbing for

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

i liked the menu on the rooftop bar but i think it's a bit overpriced compared to other restaurants nearby

staff service, the food, the gym, the installations, the rooftop bar, the complete breakfast buffet, the accommodations and all

didn't like that i had to pay the full price of our stay while the pool and bar were under construction therefore not available to us and the kids who were the most excited

breakfast buffet and heated pool are pluses

the rooftop on the 16th floor is very cool with a nice swimming pool, gym, spa, and bar and has a nice view over the city

new hotel, rooftop pool, comfortable beds and spacious room, everything was just perfect

the small details, in the pool area it was dirty dishes for more than an hour, the waitress and bar tender passed by and didn’t pick it up, in the 12 floor there were the same dirty dishes for

the food was exquisite, the room and beds were comfortable, the facilities such as the gym were great, and the location is really good

open the door to check the mini bar while i was in the bathroom

the breakfast could have had a few more options, but it was still good.

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

else you could need staff is above and beyond and made up for what the property was lacking late check out at 1pm is nice breakfast was delicious and fresh everyday, typical colombian

options: traditional, american or

if u wanna walk its 20min 5 min with taxi

location near to aguacatala metro very clean and tidy good value tasty breakfast

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

er) save they have camara, quite place good service breakfast special thnk to eduardo, angelica and jean-pierre aswall the other girl

the staff, including desk agent juan and reception staff santiago, as well as the bar tender,

and friendly stuff, clean room and they have parking

and what's is the most important is a beautiful pool with jacuzzi which is so nice after long day or just to start ur day

parking was the best but no big deal

nice spacious rooms, friendly personnel, perfect laundry service.

spacious suites location view from 18th floor laundry machine in room friendly staff

breakfast was great

center with exito (colombian walmart), so we were able to get food to cook in our ensuite kitchen (+) we had a washer, dryer, full kitchen, dining area, and living room, and two bathrooms (+) the walking closets, 2&1/2 bath and kitchen were convenient (+) you could order from the kitchen or serve from the buffet (+) nice wokring space and kitchen

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff, very friendly and helpful - parking available

gym was poor and needs to be improved

we used the gym which also had great equipment and an amazing view

staff were so friendly and spa on the property was also fantastic

the restaurant the bar the gym and the pool were all great as well

great rooftop where there is a bar, gym and swimmingpool

very good room service from the hotel's restaurant

great customer service, food, pool, location and price. staff always kind and attentive.

very nice for traveling with kids

spa was a bit underwhealming but not bad either

wifi v good

the bonus for us was the roof top pool and the gym, both with great views of the city

you have a bedroom, a kitchen and living room

modern apartment with all facilities. heated pool and gym wete great. friendly and helpful staff

spot, the room was spacious with kitchen, living area and bedroom and absolutely loved the mountain views

they need to add one small shower head for the kids

walking distance to shopping, eating and casinos

could not ask for more, pleasant staff and a full breakfast station was just marvelous

parking on site

they need to be a beans and other continental elements for the breakfast

wifi signal in room was poor.

wifi was good & fast

the bar and restaurant on the fifth floor, as well as the fitness center and spa, are also worth it

location, staff, breakfast

the breakfast options were varied and the drinks were really good

the rooftop bar was beautiful!

fast and reliable wifi

make sure to book room for 2 if a solo traveller. great restaurant and breakfast

parking was very convenient and i always felt safe for me and my family, especially that it is on a

breakfast is served on a beautiful terrace

the breakfast was delicious. the location is a good one.

hotel pool is like a hot tub its not a pool

gym

business facilities like conference rooms, easy printer access, and small meeting rooms, a nicer gym, all day service restaurant, could become a solid four star hotel

they can introduce more options to the breakfast

the rooms are relatively large and the gym very nice

excellent buffet style breakfast

the breakfast was delicious and the cleanliness a 10 out of 10

we would like to have more choices in the breakfast

the breakfast was fine

was very friendly, breakfast was amazing, and the room was much nicer than expected

breakfast was poor in choice and quality

the breakfast. poor service, juice with too much water.

staff the gym

was kindof grotty, safe didn't work, no facilities like swimming pool, jacuzzi or anything, nor a gym as far as i could tell

the gym

all that was promised was delivered. really good hotel, excellent breakfast.