was not given free wifi as it said it would cost us roughly 10 a day, which meant that we had to use our data on our

request for early check in was confirmed but when we arrived ,the staff at the reception denied that

kids missed waffles at breakfast, on our second morning

very comfy rooms. staff were so nice to the kids.milk and cookies before bed for free for kids.

gym and location

stay over christmas ideal place to visit family cafe bar open christmas morning for croissants fab thank you

were no lamps in there, the room where the kids were

i was given with a warm welcome when i arrived and when i was always welcomed by other staff for breakfast too with it fully explained to

false advertising about the bar and cocktails menu

friendly staff, loved the bar area downstairs, very clean and tidy rooms, great location perfect for

not easy with kids and luggage

clean room, good wifi signal

spa facilities only consisted of a swimming pool which was way to cold for comfort

room service was great

control in the swimming pool, it was full of kids throwing equipment around so we chose to leave as we were getting hit by floats, parents

the breakfast was understocked on some things

breakfast was outstanding fresh pastries fruit and buffett cooked breakfast very high standard

the check in staff were excellent, the pool and room service were brilliant.

good spa facilities, bar area and location

fast ev chargers on site

size of rooms, cleanliness and pet friendly hotel with amazing breakfast

loved the fact the hotel had ev charging

nice room,good breakfast.

friendly helpful staff and excellent breakfast

can’t comment on bar and restaurant due to covid-19 related

comfortable room, nice swimming pool and hot tub, excellent location (near the cinema, the seaside, lots of lovely restaurants)

bar facilities very good with enough choice of drinks

spacious comfortable bar area

sea view, very clean, lovely atmosphere in the bar, evening bar meals very tasty

lovely breakfast , friendly and professional staff , relaxing hot tub, steam room and pool

wasn't room service

there was no room service either

kids thoroughly enjoyed the

was an initial problem where the sofa bed wasn't made up for my kids, but the staff there were very helpful and had the bed made up within an hour, even though

activity packs for the kids

the bar downstairs is the perfect place to have a quiet drink

we had declined the evening meal due to us being in work until late, he left us crockery at the bar for us to use should we choose to get our own food etc

plus a quiet location and ample parking available

the bar was fantastic and breakfast was amazing

the atmosphere is extremely laid back and relaxed, so much so that steve let me hop behind the bar to pour myself drinks when i wanted them and we sorted the tab out in the morning

the bathroom was unpleasant and no waste bin there was alot of noise from the downstairs bar until at least 2

we weren’t told that they lock the bar door (where we entered) at night so thought we were locked in

a man in the bar donwstar he want faiting us because we foreign people

would of been great if the bar below opened for breakfast.

the ladies who made breakfast for us in the bar were very nice-loved the cheesy toast

was visiting a member of my family who lives near the hotel diplomat, so i had a good spa swimming and reunion dinner very nice ud83dude0b

very nice hotel, staff and facilities. breakfast is good and bar staff are very friendly

spa is small but lovely

friendly and helpful staff, on reception, bar and in breakfast room

bar and restaurant staff were very helpful

food was absolutely delicious off the main pub menu and breakfast in the morning was cooked to order with continental extras to choose as you wish

made to feel welcome, friendly staff. great breakfast and very dog friendly.

breakfast was lovely and well organised

excellent breakfast choice, staff polite and attentive. lovely location

lovely location. room was great. staff were friendly very helpful. breakfast was delicious.

stayed in grug (welsh for heather) the room is a good size for 2 adults and 2 labradors

location, found finding the hotel really easy and plenty of parking spaces

parking was a little tight as you entered but that was about it

wifi was a bit hit & miss and due to the location and the building the 4g network reception was not

we had such a fun time the night before with the gang in the pub we slept late for our breakfast

great early check in, and late check out 11oclock. didn't have to rush.

clean and great location for ev charging

during the night and breakfast not great a little over cooked and the 50 taken from you for room service shouldn't be if you need room service pay at the room when things are delivered to

good car parking

they also claim to have high speed wifi which they advertise on their booking sites, they fail to mention that the speed is no way

breakfast excellent- tasty well- cooked and good service from kind staff

the breakfast and dinner were so nice too and the home made marmalade the bedtime ever

my room was well appointed, fresh and clean and the food at dinner and breakfast was excellent

super location very good breakfast we stayed at the plough because we were visiting family in the surrounding area

had to wait a long time at the bar to settle the bill for our evening meal; otherwise nothing not to like

could be made to: gym facilities: these were poor

location, rooms, restaurant, parking, great food and fantastic breakfast