pool area trash cans full at 8 am not enough towels bugs upon entering

12 minutes from my appointment and the room had a kitchen and desk area for remote work

the breakfast was much better than most hotels

newly renovated and great breakfast

and roomy suite, loved the expanded kitchenette

hotel had very courteous staff they made sure my stay was satisfactory the pool and hot tub was a nice touch to relax after long day and the breakfast was very delightful our

very helpful our grandchildren came to visit and the fellow on duty went out of his way for the kids

the pool is nice for kids, they have a new pickle ball court and the lobby area is nice

crowd in the parking and traffick because of an event being held next door which is understandable but still a

hotel, cleanliness good, friendly staff, easy parking

prices are relatively low for the area, $35 a day pet fee, and $100 fully refundable deposit

i was charged $75 for a pet fee when i never brought a pet into the establishment

we indicated we were traveling with a pet

and expensiv no breakfast no gym like white down

staff near laundry room was much more welcoming and informative

we enjoyed the breakfast very much.

great breakfast with friendly & helpful attendants

always very clean, the staff are always friendly, and a great breakfast with lots of options

no indoor pool

the pool water could have been cleaner. it was cloudy.

was not clean, was not safe, was not sanitary, staff was rude, not enough laundry for showers or pillows for bed, sheets had not been changed on beds, hair and other things

laundry with 24h access, big parking near hotel enter/exit

i liked having a bath tub extra towels and laundry

even the laundry rooms were bad

comfort , laundry,fast room service

charged 90$ for pet fee without letting me know (and there was no damage from myself or pet) when sign on wall said

plenty of parking nice view

good location, room nice, good heat, fridge, staff nice,common areas clean, piano,good breakfast,parking

gym was in disrepair

nice bar and restaurant on the premises

we had breakfast in the morning and well worth it to stay on the property

the game room was out of service. kids were pretty sad about it

one side, you get the sea, my kids were there, extremely pleasant

this was a kids-friendly hotel

the resturant on site was partially closed,only breakfast and was not sure if that was only room service or if you could sit

they also had a rooftop bar and fun sunny relaxing area outside

staff was helpful. gave us late check out and early check in.

the hotel had a good-sized lobby bar and there was an outdoor courtyard and roof bar

clean, modern, nice river view, nice rooftop bar with good food, terrific location.

it was a great hotel with a cool style and vibe ! great location and brilliant gym !!

convenience, cleanliness, each room has kitchenette, kids love the pool

wish the pool wasn't under maintenance, the newer staff were more knowledgeable and check out was later than

loved the little kitchen area and tve set up was awesome

very nice breakfast variety with fresh fruit included

the kitchen was very nice and the suite was very comfortable

they accept pets and don't have an expensive pet fee like other hotels

we brought our dog and did not have to pay a pet fee which was very nice

if the pool could had been inside it would had been better.

pool and free breakfast

smell of smoke, dirty, breakfast sucked, laundry facility was not in use due to construction

we have been together for 30 years and have 6 kids

the gym is in a dank basement that smells of mold.

early check in and upgrade.

there was no cleaning service, and the gym was almost always closed

hooray for the late check out (we work nights so not having to be up before 10am was a bonus)

good location downtown, great suite with full kitchen.

the amenities in my room were good too as well as the gym

clean, friendly staff and a beautiful hotel oh and the breakfast was great!!

don't see the point of using plastic knives and forks at breakfast

room, comfortable bed, kitchen facilities, big bathroom, - everything excellent

and it is pet friendly, only $25 pet fee charged

spacious room with two large beds allowing the kids to sleep comfortably

air condition was not working properly especially in general and gym

i would imagine for parents with small kids this would be awful

the gym had a pelaton bike which was fun to try

parking charge was high and unexpected. pet fee was also high

i ordered the farmstand breakfast bowl

amenities of having a lounge/starbucks and breakfast spot all in one was great for me and my husband as we have a 1 year old and having quick

we were excited to see a bar to the right, as we were staying for a girls weekend birthday party

the breakfast choices can be improved.

they are not only dog friendly but do not charge a pet fee - something we’ve never experienced before

bars poorly run

the back bar had a great vibe and would have been a great place to meet

interior design. bar and cafe.

the bar closes too early

wish we had more options for breakfast, even though it was grab and go because of covid.

shuttle service was convenient

room well decorated early check in was allowed

noisy kids next door

kids was disappointed

property was very clean parking easily accessible, and the bar tender in the lobby was amazing

breakfast is a little disorganized

had a large king suite with a full kitchen including 2 bar stools, a comfortable bed, a living room with a sofa and desk facing the window, a large screen

location is great. love the breakfast and the size of the room

to covid-19, there was no breakfast, gym, pool, bar or daily room cleaning

the hotel was great, staff was great! just know that the pet fee is $75 before you book online.

the staff was very friendly, and they have a great shuttle service!

my room was clean, the breakfast was delicious, and the convenient shuttle service made navigating the city easy

pool was crowded and full of screaming kids but it was a holiday weekend so expected

they had a shuttle service

felt like they rushed us out of the room even though i put in for a late check out

tried to get something to eat in the pub/bar downstairs after the show

we arrived several hours before check in and they had a room available for early check in

check in and valet are efficient, gym is large

clean. spacious. gym is awesome. staff is great especially the valet guys.

best shuttle service i've ever experienced!

hotel on the strip closest to the airport with free shuttle bus

staff, good location , clean and comfortable, shuttle service, windows open , lots of

there is no gym or laundry room access

very convenient to the airport with 24 hour shuttle service

beds are uncomfortable and all the kitchen equipment is extra

breakfast was not breakfast, it snacks and coffee

was supposed to be a grab and go breakfast

did not use the breakfast

too many people hanging out in the lobby laundry room was trashed pet hair everywhere

sad pool was not open but they are undergoing renovations

was very clean, gym was clean, breakfast provided was above what was expected

quick elevator response, friendly desk staff, good breakfast, easy parking not far from entrance, shuttle to airport, close to i-95

the lady for the breakfast was fantastic, everything was good

gym

early check in

the pool and gym facility suited my needs perfectly and the room was definetly inviting

breakfast was quick and simple and perfect for a quick bite to eat!

kids love the pool

didn't really have time to check out the gym but i'm sure it was great

the breakfast was great little boxes packed with goodies

breakfast was great

nice size rooms, with kitchen and full size refrigerator, including dish ware

was spacious and had a good kitchen space with a full fridge and microwave

kitchen in room was ample and well stocked.

breakfast was very good and room was

is very pleasant and accommodating place is clean and staff are helpful love the on site laundry facilities access to store locations and of course the clean

nice breakfast and large, clean room

it was cold in the kitchen living room

free full breakfast

was that there were a few functions going on at the hotel during our stay with a lot of college kids they were in the hallways till late at

for conference i was attending room service person helped me figure out why tv wasn t working because i d waited over an hour

very loud & disrespectful, kids & their chaperones alike

clean, spacious, great bar and delicious food

friendly staff and the pool and gym

modern fixtures, comfy mattress, modern lobby decor, satellite tv, free wifi

view and atmosphere in bar and on deck and lounge is relaxing

bed was comfortable. gym has a pleasant view.

your bar is expensive

wifi as subpar as well in terms of speeds

pet fee

breakfast could be more

also they have laundry on property

don't book this hotel for the breakfast as it is coffee, granola bars and oatmeal

used to staying at a place that gives a bit more of a breakfast

close to newport friendly checkin staff pet friendly very fair on that and no pet fee

laundry machines available for a fee

location was perfect, the breakfast was satisfying, the rooms were clean and the pool was peaceful

nice breakfast served hot good assortment of fare

no acces to the pool but is ok

the kitchen was fully equipped with everything you would need to cook

extremely clean room, beautiful property, heated pool

clean and comfortable with a nice pool

we liked the pool and the clean rooms

kitchen area, wonderful full bath and comfy king size bed

24/7 gym facilities

amazing staff, the heated pool, the fully equipped gym.

tub, pool open until 10

the pool, gym. close to the beach and downtown newport.

clean rooms staff was pleasant pool and hot tub were fabulous and the fact it’s pet friendly is

i wish i got to take advantage of the pool and gym

clean, friendly staff, nice breakfast

they have a heated pool which we did not use but looked very inviting

its near tons of great places to eat as well as many stores hot tub in the room the pool anf gym all

it was all nice, very comfortable, and the gym was good, good selection of breakfast foods too.

breakfast was so-so.

breakfast was ok and free

we’ve also had breakfast and dinner there

was supposed to get a $15 credit for breakfast but didn’t.

rooms were clean and thank you jess for helping us get an early check in

the lobby had a fireplace and the bar was open late

updated, great breakfast, free parking, heated pool, fitness center, business center friendly

the breakfast was wonderful. the staff was wonderful.

pool and bar open til 11pm

ck of staff)

was super friendly and accommodating with requests for late check out

breakfast was fair.

basic breakfast adjacent mcdonald's restaurant outdoor pool friendly and helpful front-desk staff nearby

breakfast was meager. coffee was not so good.

basic breakfast adjacent mcdonald's restaurant outdoor pool friendly and helpful front-desk staff nearby pharmacy, bank, laundromat, and chinese take-away

given that the pool & gym were closed due to covid, the price should have been decreased

it seems fixable, perhaps with a better shower head - there was plenty of pressure at the kitchen sink

breakfast was amazing

love the kitchenette

early check in granted

we had a full kitchen, a small dining table, a sitting area, bed area, and a sink separate from the toilet/tub

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

accommodations were spacious; breakfast was excellent; staff was friendly and helpful.

gym, pool and hot tub perfect

the breakfast was sub par. eggs tasted like rubber.

the rooms were clean and there was a lot of space and tables in the breakfast area.

breakfast was great, and even when i needed some batteries for something that died, staff were able

the breakfast had a nice selection of items on rotation and the breakfast area had ample seat

nice pool and amazing breakfast

the only things that i didn't like was being so far from the elevator and no game room for kids.

breakfast was a large selection

friendliness of staff, accommodations such as a well prepared breakfast and the pool are just some of the reasons why we loved it here

breakfast was excellent, great selection.

complementary breakfast was delicious

small pool for my nephews

was granted late check out

front desk staff was friendly and allowed us early check in

breakfast was perfect for an early start

continental breakfast contained a good selection.

no breakfast but i understand it's covid and for the safety of guests

continental breakfast was awful, food was not fresh, son felt sick after it

($50 pet (-)everything was good, nothing negative to say - be aware of the pet fee who is not included in booking (-) was told that the pet fee was $50 per dog for entire stay, then upon arrival found out it was $50 up to 2 dogs per

days, for many others) were not ready, so the lobby was filled with unhappy, agitated people

we have 2 kids under 3 so between strollers pack n plays n toys

d kids, and dogs) from mid-afternoon until 6-7 pm

elevator and my room was on the third floor, the pool was filthy, no room service and the picture that is advertised of the hotel isn t the hotel

very clean convenient location room service on-site parking

nice hotel and rooms, good beds and wifi and courtesy shuttle to town and back

small gym in basement , one sink bedroom terribly designed with little lighting and no closet space

shuttle service available with resort free but parking was easy to find in most of newport since we

shuttle service to downtown newport was excellent