advertised as pet friendly

then aware of the noise, they immediately moved our room, upgraded us to a suit, and waived our pet fee

pet fee was expensive compared to other accommodations that truly welcome pet guests

access to wifi, great air conditioner, and comfortable beds

of water in men's gym lockerroom -room 365 does not have proper slope in the shower so the water runs all over the

impressed with outdoor pool

heritage is one stop shopping for hotels spa, tavern, golf course, fire places they out the

offerings for the price point: pool, hot tub, sauna, steam room, full gym, polite staff, large lounges, extensive grounds

beautiful and serene, warm decor - has pool, restaurant, bar etc. pet friendly as well :)

and the pool was great

staff are lovely, spa is amazing

room service food is hit or miss

outdoor dining, incredible staff, comfortable room, spa treatments and poolside cocktails all made for an exceptional weekend stay

that full room service could be accommodated instead of using take out containers and single use cutlery

bathroom was roomy room service was excellent

i don’t agree with a pet fee

they do allow pets with a 15 per pet fee for each day

i was uninformed regarding the pet fee at the time of reservation

nightly pet fee seemed excessive considering my dog is well trained and sleeps in her own bed

also there was no gym as advertised

the staff and that the room was clean also liked that the pet fee was included in the price

to park my boat and charge my batteries

quiet, and there was no pet fee

booked here because it was pet friendly

location. outback restaurant next door. no pet fee. great desk staff. great hot breakfast.

pool i wish they cover the pool at night just because of what ever can get into the water

the game room was super fun for my kids and i

extra sink outside the bathroom :-) pool looked great, but we left before it opened

pool was small but nicely decorated area .

wish the coffee bar was available all day.

no free breakfast and no outside pool.

the pool was small and the tub just needs some updating.

room had an odor and pool grounds need upkeep.

fitness room a plus

the breakfast was way better than we’d been expecting and the guest laundry made life very easy for

very clean. spacious. friendly staff. fabulous breakfast.

early check in

didn't look like the pool was accessible as there was caution tape around the deck leading to it

rugs, a hole in our door stuffed with toilet paper and duck taped, the lock not working…pool is in a disgusting building…hmmm i could go on

pool of sticky liquid on the floor manager couldn't be bothered about it

the pool hadn't been used in years

old blanks run down, pool was broken, very

kids loved loved loved the slide and the pool

pool is great and loved the water slide

i loved your gym and pool area

wait for breakfast was horrible

the parking are is tight for larger vehicles.

restaurant and bar on premises and buffet breakfast

friendly staff, convenient location, super clean pool, great room for the price, quiet- would stay

lounge area was quaint and the lady tending bar while we were there was amazing, friendly and funny

i loved the pool and the jacuzzi! very nice.

awesome highly recommend this hotel i stayed with my two kids and they loved having access to the pool and very clean pool area overall great stay

clean & spacious room, super friendly staff & good complimentary breakfast!

basketball court & sidewalks all around), breakfast included, room amenities (useful stocked kitchen)

loved the full kitchen, couch, desk. very roomy and spacious and clean.

nice and new. clean. decent breakfast. nice desk staff.

breakfast was good. location is great. staffs are very friendly.

most equipment in gym didn't work & it was

pool closed. every time we go there.

the double fireplaces added to the comfortable ambiance in the lobby / breakfast area

kind of outdated , pool was closed

pool closed but then they always are in the east during th winter

room was clean free wifi

fellow at the front desk who literally berated me like a child for politely asking for the wifi password

could not get wifi to work

wifi not working parking not plentiful

they had a full breakfast buffet every morning that was pretty good, with both hot and cold options

kitchen could have a few more utensils, forks,etc

of people in the gym not following the mask regulation

breakfast was better than expected with a good variety and the daily social was a nice touch

the breakfast was amazing

the pool was next door

the breakfast was cheap and nasty… if they did better on that this would be the perfect hotel.

we were also able to use the pool and exercise room in the double tree next door

breakfast was fine (make your own waffles, normal buffet items (but not real scrambled eggs)

our room was very large and provided the extra comforts of a small kitchen and living rm area

gym is small and peloton didn’t work when we were there

great amenities! great free breakfast! clean! spacious room!

spacious room with a wonderful spa tub for 2

the breakfast is very good, rich and tasty

nice room with spa bath

hotel was spotless, has an amazing gym set up for a hotel, has food options on site, located close to downtown and parking options

we enjoyed using the gym as well which was well equipped

brand new perfect modern hotel. well equipped gym. nice restourant.

good gym, clean rooms and good breakfast options (though not included as an option)

was amazing staff were respectful they had live music on some nights, the gym looks modern and everything is clean

lovely entryway, clean, comfortable room, reasonable pet fee, wonderful friendly staff.

breakfast was kinda meh though.

location, fun decor, good breakfast, pet friendly, great parking and easy entrances, ac worked well on the hot day

excellent job with room service everyday which was very nice

vast amount of parking and easily accessible for all including those with physical accessibility needs

the price of the room. the no pet fee was great. walking distance to eateries. great dog area.

early check in

spot to stay if visiting yale, choate or any of the surrounding schools with great downstairs bar and restaurant

can't wait for the rooftop bar to open

good to have a full fridge and kitchen

restaurante and bar at hotel were not open but we could walk to plenty of options

clean rooms, kitchen in the rooms, friendly staff

isn't free and it would be good if u could schedule room service, i spent 2 night and was never asked about room service, which never happened

staff was very friendly and helpful. i also liked the gym

v comfortable room & bar serves good food

no room service; irregular laundry service

the staff was very nice. great gym!

the room was very comfortable. the pool, a wonderful escape.

wish the pool had been heated but the hot tub was nice

quality breakfast and evening snacks

free breakfast pool gym coin laundry drop off dry cleaning grocery shopping

it has a kitchen and dining area

staff were helpful. it was clean and comfortable. good gym. clothes washing machine available.

very reasonable with late check out

free car park, easy check in, nice hotel bar - for one night is the hotel ok

not safe with kids running around

group of kids were running up and down the hall all night called front desk like three times they said they

did not have breakfast

breakfast and customers service

also had a decent restaurant and bar attached so you didnt have to travel out for food

breakfast buffet with waffle maker

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store, they said people always bring their own

pool was closed, the breakfast wasn't that good and i had to go to the front desk an hour after i

there was no indoor pool

to go bag breakfast was thoughtful

advertised that their was a pool, but it was not open

we thought the pool was inside, so we were unable to use pool due the time of year

gym so so

i the space in the room, the comfort of extra bed, the breakfast, the gym and staff

breakfast was excellent

other than that, it was easy to charge devices and loved having a deep couch/pull out for the kids

on top of that, the breakfast was very welcomed

$100 extra for a pet fee is high

$100 extra for a pet fee is high

pet fee is a bit irish, if i do say so myself

100.00 pet fee

there is not much for the kids to do so i wouldn’t recommend booking the location if you have small children and want to