she let us have a late check out since we were running late getting wedding ready

pool was nice and clean

is a little inconvenient, but the hotel, staff, and breakfast more than compensated for it

beautiful clean rooms, friendly and helpful staff and delicious breakfast!

breakfast and staff were nice

their breakfast is amazing

parking was limited.

tiny trash cans bugged me b/c like to keep the room clean, only an outdoor pool, small fitness room

very clean. friendly and accommodating staff. awesome breakfast selections.

hotel just was weird not having hampton breakfast and room service unless you request it due to covid procedures

very good area lots of security cameras in parking lot for added safety

have 3 dogs and there is no additional pet fee

the staff, the rooms, the breakfast... ...all top notch. this is a great place.

we got the suite so it was roomy with a kitchen and dinner table

breakfast was fair. the value of the room was exceptional.

free breakfast with scrambled eggs, bacon, pastries, etc

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room

i appreciated that they allow pets and do not charge a pet fee

she kicked 4 kids (two disabled), a disabled elderly woman, and a mom trying to find a new place for her family

elevators a d laundry facilities could use upgrade.

altercation in parking lot during night when we were already inroom

kids can't watch tv unless you pay $15 for 20 minutes

i liked the breakfast and fitness room. i liked my room also

the breakfast was the best continental breakfast we have encountered in a long time

very clean, very modern aesthetically, very fresh with the usual amenities: an indoor pool and a fitness room

breakfast was excellent! we enjoyed the pool also.

even with covid they had a full spread hot breakfast and not just grab n go

there was a small kitchen, which was perfect for making simple meals

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

by the time we got up it was too late for breakfast i like the location of the property

complaints just thought there was coffee and breakfast besides that my first time to pittsburgh and i picked the right

laundry room was rundown

did not have the breakfast - no time

breakfast was good as well

bar could have been a little warmer, damn near froze to death, but the bartender was

we enjoyed the bar inside the hotel for a nightcap.

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

am i baby wanted to swim in the morning in the pool was out of service

breakfast was ok and room allowed us to rest and start a fresh new day

that there was anything that i would have negative to say and i would have liked to get into the pool and the training room but i wasn't there long enough to try these

it needed a good shampooing, the couch looked like it needed a good scrubbing, and the little kitchenette needed a better cleaning

breakfast was great never had to go out and eat for breakfast

better breakfast selection

i loved the well stocked kitchen with plates, pots, pans and all needed equipment for extended stay

rooms were new and well laid out. full kitchen plus table for 4 in our room.

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

no breakfast ike laundry room.

reasonably priced. no charge for the pet fee. good location.

they even have guest laundry

nice, convenient. got a good price on the room until i got the pet fee!!!! too much!!!!

couldn’t find my dr letter to have the pet fee waived

addtionally, when i called about staying with dog they told me $25 pet fee

pet fee is a bit exorbitant for what it really is, and this wasn't disclosed to me when i booked

the $35 pet fee. way too much $ especially for not being a 5 star hotel.

reasonable in pet fee

the breakfast was great

narrow entrance hallway to room. hard to maneuver with luggage and kids.

staff friendly. room clean, breakfast very good. pleased

check in was at 3p, we arrived at 330p and had to wait a half hour in lobby with three kids under five years old, as we were told they were cleaning our room then

great place to stop when traveling with kids

we were able to do our laundry without disturbing any other rooms nearby

pool and hot tub was good for the kids, but a little too much chlorine in the hot tub as their was a lot of foam/bubbles sitting on

beds were super comfy. towels were soft and big. rooms were clean. breakfast was pretty good.

better breakfast

had to pay for breakfast which was barely anything to eat

no room service or pool because of the pandemic

were having a staff party, restaurant and bar were closed

find them nor the valet, they seemed understaffed and when i tried calling the valet and for room service they weren t always available

the gym was pretty well-equipped

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

was a wedding going on when arrived couldn’t use the down stairs areas till after 9pm (bar etc) football game was at 8:30 so wasn’t there when bar was available or outside balcony

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

particularly a the bar for drinks at night, and for breakfast in the morning

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

restaurant and bar owners as nice

boys 3&5 were excited for the pool

great restaurant and bar with friendly staff

the food in the restaurant and through room service was just awful

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

room service was also provided in to-go packaging

ich costs 20 per day

room service and support at the reception not a the level of the hotel

only issue i encountered was connecting to wifi.

wish i could of ordered room service, no facility available

allowed an early check in and told me about the parking garage 1

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

gym

could walk to hospital. great breakfast

- gym and pool were rather small - and poorly equipped

the pool was quite small, but no one was in it when we were so it was fine.

very clean and comfortable staff was very friendly early check in was very nice

the gym and the room!

that there was an option to accommodate two kids - the bunk beds

staff accommodated request for early check in - much appreciated

very clean and comfortable. the rooftop bar is awesome!

lexie in the bar was great

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

bottom of the pool was green

we enjoyed the pool, size of room, comfort of beds and ease of checking, garage and breakfast.

also had great breakfast

it had a functional kitchen with living space

kitchen was equipped well

fitness center could have been a little more up to date but happy it was there

also allowed us late check out for free

good breakfast, clean rooms and beautiful lobby/dining area, and helpful friendly staff

fitness room had a good amount of space and options available to workout

to downtown or the south hills, nice outdoor pool, really friendly sunday evening host, great breakfast, well lit parking, great room air conditioning, plenty of hot

breakfast is good

i was shocked there were eggs and sausage for breakfast! it was terrific!

staff was great breakfast was even better

great location, clean rooms nice staff decent free breakfast, fair price.

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

let me have a late check out

the kitchen pans and some cutlery were left dirty

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

we had no light bulbs in our kitchen area

free breakfast, coffee, tea and water - all day

staff was very nice and allowed us early check in since our arrival was early.

pool and fitness room was a plus

the kitchen staff kept it neat and clean and everything stocked in a timely manner

the fitness center open

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

the hotel bar was well stocked and had friendly and helpful bar staff.

gym was very basic. wifi was terrible and frequently didn't work

decent bar that we spent a little time at, too

great breakfast include in the price

the pool and the gym.

good in restaurant was a little too different for the kids

were traveling with two young kids (9 mo

were 4 kids running around playing tag in the lobby when we checked in at ~10pm

very nice on site bar and grill

great location, gym.

the friendly staff. very helpful with late check out.

staff at rest. bar were a little rude and slow. werent ready for the amount of people

location was great, the onsite restaurant- bills bar and burgers- was fantastic

the bar was very nice and friendly

kitchen staff was nice and helpful.

my kids enjoyed the layout of the rooms n it gave

we enjoyed the friendly staff, and the room service as well

we were told to call in advance to see about early check in

good breakfast choices. very nice staff.

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

we will be back again with our kids

breakfast was available every morning and there was gym that's open 24 hours

breakfast was not as great as i expected and they ran out of the muffins i had wanted

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

spa

gym facilities

they server breakfast with very limited items in the room with 20% room service charge and some delivery fee

room service from fl2 restaurant was beyond great

birthday, but didn't get any replies besides the first message

fering cake, balloons, and bar vouchers), but there was a room upgrade, balloons, a special drink mix and breakfast voucher

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

pop up bar was great and the staff was super friendly

we did not have a mini bar in our room

beautiful, luxurious lobby with on-location bar and restaurant

corner king room with a view and room service breakfast and the lounge

great breakfast via room service

the gym was very nice but a pool would take this place to the next level

unable to get a strong enough wifi connection to use my laptop.

never did get in the wifi.

free wifi

great location, nice view with the park across the street, good gym for a hotel.

kids doing flips, cannonballs and balls being thrown around

location, nice restaurant and gym, staff was really friendly and helpful

- clean - comfortable - expensive pet fee

and they did not charge any pet fee at all

the gym should be open 24 hours.

pool closing pricing

staff was amazing and the room service food was out of this world!

it was a place to sleep and they don't charge pet fees.

we ended up using my phones hot spot to connect to my kids devices to get service

you for supporting my request for early check in

having 3 kids and traveling over 18 hours was told when we called it would be set up

was good for a night away from the kids